TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
View PricingOverview
What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Recent Reviews
How TeamViewer Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(2496)Attribute Ratings
Reviews
(101-125 of 478)Companies can't remove reviews or game the system. Here's why
January 11, 2024
My review of such a great piece of software, Teamviewer!
- Saved over 25% in travel expenses by being able to connect remotely instead of physically to a user.
- Reduced costs for using Teamviewer instead of the competition
- Saved in repair costs as response time was significantly better when connecting remotely then waiting for a physical appointment.
January 11, 2024
A synonym for remote access
- quickly solving security problems
- cost savings from not having to travel
- savings on equipment maintenance
January 11, 2024
TeamViewer is the best option if it fits into your budget!
- Allows us to maintain in-house tech support for our remote workforce
- Ease of use means less time and money spent on training
- Licenses can be quite expensive for a large user base
Within the first year
January 11, 2024
TeamViewer for Non-profits
- With TeamViewer, I've been able to access files and features on several different computers without having to bring those computers with me everywhere I go.
The "economic benefits" question doesn't apply to my line of work. I work for a non-profit organization. I measure value in terms of what I can achieve in my work, not in terms of profit earned. When I need to access a remote computer, something like TeamViewer is an indispensable tool.
January 11, 2024
TeamViewer is at the top of it's class and a must have tool!
- Positive - Being able to remote into a computer without being on our LAN with RDP saves time and confusion. Both for the end user and the person trying to remote in.
- Negative impact - When TeamViewer is not working (has rarely happened in the past 7 years), sometimes is hard to get into the end users computer when TeamViewer is not an option. Being able to see the login screen can help figure out the computer name if you need it, and nice being able to log in as someone else if you need a quick switch. Can be done with RDP but can sometimes not be as easy.
- Positive Impact - having the option to auto install and install with a config saves time and unifies the settings, which makes life easier.
Almost instantly. TeamViewer was deployed before I started but even from my first day and not having that tool under my belt, would have made things really difficult.
January 11, 2024
Teamviewer Review
- Increased Operational Efficiency
- Streamlined Collaboration
- Faster Issue Resolution
The time it takes for users to adapt to TeamViewer and become proficient in using its features can impact the realization of economic benefits. Adequate training and support can expedite the learning process
January 11, 2024
Great remote support software
- Before TeamViewer we needed to visit the customer for every problem. Now we can remote troubleshoot and solve most problems.
Very quickly we did see the benefits. We travelled a lot less, and could help more customers.
January 11, 2024
TeamViewer, as good as it looks
- Cost Savings on Trave
- Reduction of Troubleshooting time
- Increase collaboration
The economic benefits from using TeamViewer were noticeable within the first few weeks of implementation. The immediate reduction in travel expenses and the efficiency gained in resolving technical issues contributed to a swift return on investment. The streamlined collaboration also played a role in enhancing productivity, further accelerating the realization of economic benefits. Overall, TeamViewer demonstrated its value early on in our operations.
January 11, 2024
Solve your user's problems and never have to leave your desk!
- Definitely time savings - diagnosing and fixing a user problem is MUCH easier when we can SEE it.
- Customer perspective - it makes the US look good when we can solve their problems remotely.
- Further customer perspective - it makes the US look good, not only when we can solve their problems remotely, but also QUICKLY.
We saw the benefit immediately. We appreciate being able to SEE a customer's problem when diagnosing - and likewise, the customer appreciates not only having their problem solved but also having it solved on the spot because of the remote access that Teamviewer provides.
January 11, 2024
TeamViewer Reviewed
- Remote access allows me to work from any location
- Ability to show customers previous projects from anywhere
- If I forget any files at the office, I can still get them through teamviewer
Immediately. Allowing me to work from any location has allowed more actual working hours for accomplishing tasks that would normally require being at the office
January 11, 2024
Teamviewer just delivers
- I have never had to travel to ANY of the hundreds of locations we service to install/maintain OUR software BECAUSE of Teamviewer
- Server work is as seamless as being there
- The ability to send key commands THROUGH the connection is key, especially in MY field.
January 11, 2024
TeamViewer is losing its team capabilities
- Saving travel costs
- I don't have any hard figures though
- Improved time to restore
January 11, 2024
TeamViewer Pricey but Good
- Without remote access tools my life would be in the car
Immediately
January 10, 2024
Best in class for Remote Support and assist
- Efficient IT Support
- Increased Productivity
- Flexibility in Work Arrangements
TeamViewer had a positive impact on my business objectives by
enhancing productivity and efficiency. The overall impact
depend on how well the organization integrates and manages
TeamViewer within its operations.
January 10, 2024
Efficient Remote Viewing Software Tool
- Saves Time as issue can be solved on click of button
- Doesn't require different teams to be in same office
- Reduces Downtime
January 10, 2024
Fast Remote Software
- Assist multiple users at multiple locations at the same time
- Help users outside business hours
It took just a few days and service tickets since installation can be easily done in domain enviroments
January 10, 2024
Simple - Effective - Intuitive
- Has prevented us from needing to physically go to a digital sign at the edge of our property
- Also allowed for us to remote help users not in the state
Immediately
January 10, 2024
Sercure Remote Connection
- Cost effecient as it lets with connect from anywhere around the world
- Easy control over remote systems
- Full access remotly
January 10, 2024
Great Solution as Easy to use and Work.
- Travel Cost savings
- Time savings
January 10, 2024
Teamviewer - a top tool for your remote support needs!
- Cost and time savings of having to travel from site to site to provide support.
- Increased numbers of first time fixes for users increasing customer satisfaction. With this tool we have achieved over 80% first time fix rate compared to about 60% previously.
- Easy to use demonstration tool meaning that users learn how to do things themselves next time by looking back at recordings.
3 months
January 10, 2024
Honest Teamviewer Review
- Easy to use
- Not the most pricey support solution out there
- No traveling needed to offer support
Not very long as it used very much within our support team.
January 10, 2024
It keeps promises and does what it says!
- Time saving due to reduced travels
- Money saving due to usage quickness and issue fixed
We've had a quick ROI and quickly exceeded employees' expectations
January 10, 2024
Leading remote access tool across the market
- Due to hybrid work environments it helps to access remote systems and manage them remotely.
- It is very easy to use and have a simple user interface which helps users to learn the tool quickly.
- It helps to access the user systems quickly which helps to improve productivity .
The economic benefits can be seen once we start using it. It increases productivity of the admins and users which helps to employees to deliver services consistently. The file sharing feature is included in it which removes the cost of file sharing platforms.
January 10, 2024
Secure Access Tool
- pricing is expensive when compared with other remote tools.
- cancellation of subscription is not straight forward, instead needs to contact support personnels.
- if the subscription billing is changed to monthly it will be great
after a quarter period (around 3-4) months we analyzed the Teamviewer is beneficial to reduce the cost. We have users and remote servers for which some admin executions cannot be done via Remote desktop for which we travel physically to the locations, but Teamviewer helped us to execute using admin privilege and now we manage the entire systems from a single console cutting the entire cost of travel and time saving.
January 10, 2024
TeamViewer: Streamlining Support with Seamless Remote Access
- Flexibility in Work Arrangements
- Quick and Effective Problem Resolution
- Subscription Costs
As an engineer, my primary focus is on technical aspects and implementation rather than financial metrics. While I can attest to the technical advantages and efficiency gains we've experienced since adopting TeamViewer, I don't have direct access to specific economic data or the timeline for realizing economic benefits.