TeamViewer - Brings Teams Closer
We have been using TeamViewer since the Pandemic and we are one of the happy customers. We do our standup and daily sync-up calls through …
Starting at $24.90 per month (billed annually)
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What is TeamViewer?
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
Recent Reviews
How TeamViewer Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Screen sharing (420)9.292%
- Over-the-Internet remote session (414)8.989%
- File transfer (403)8.585%
- Instant message (370)8.080%
Reviewer Pros & Cons
Video Reviews
7 videos
Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
Pricing
Remote Access
$24.90
Cloud
per month (billed annually) 1 Licensed User
Business
$50.90
Cloud
per month (billed annually) 1 Licensed User
Premium
$102.90
Cloud
per month (billed annually) 15 Licensed Users
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $24.90 per month (billed annually)
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TeamViewer?
As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.
Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.
For more information, go to www.teamviewer.com.
TeamViewer Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Secure remote access with Smart Card authentication
- Supported: Access to sleeping/powered-off computers
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Remote management of servers & workstations
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Monitoring and Alerts
- Supported: Multi-platform remote control
TeamViewer Screenshots
TeamViewer Videos
TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view
TeamViewer Integrations
TeamViewer Competitors
TeamViewer Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | Arabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified) |
Frequently Asked Questions
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
TeamViewer starts at $24.9.
SolarWinds Dameware Remote Support (DRS), GoToMyPC, and BeyondTrust Remote Support are common alternatives for TeamViewer.
Reviewers rate Remote Active Directory® management highest, with a score of 9.8.
The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(2496)Attribute Ratings
Reviews
(51-75 of 478)Companies can't remove reviews or game the system. Here's why
January 19, 2024
Powerful remote access but with some issues.
- Useful for unattended access saving onsite visit.
- We can remotely restart systems, reducing manpower usage.
- Multiple user options, enabling good collaboration.
January 19, 2024
Teamviewer (can't work without it).
- Allows me to save gas and time with remote access.
- Can help clients out from home or out in field.
- Allows for transfer of files & programs.
- I can help multiple clients on several computers at same time.
The original investment probably took us roughly 25 hours to start making money from the app.
January 19, 2024
TeamViewer Review.
- ROI
- Savings of time and gasoline.
Immediately.
January 19, 2024
Great product and well worth the investment.
- Saves travel, especially with high level resources.
- Adds a higher level of technical ability when solving difficult problems in the field.
From the get-go.
January 19, 2024
Better than most of the remote management options out there.
- Limits travel to remote locations or from remote employees by being able to manage and troubleshoot remote computers without having to have hands on the machines physically.
- It limits the need for shipping machines for testing or troubleshooting and lets us focus on sending and receiving the parts needed only.
- Increasing the ability to remotely manage retail locations so that each one doesn't need an IT person on staff with 9 locations is a tremendous cost savings to the organization.
it was pretty much instantly.
- TeamViewer has enabled remote support of computer, eliminating the need to travel to support the computers.
- TeamViewer allows Administrative control over the remote control, reducing the time needed to fix the remote computer
- TeamViewer has good encryption, which reduces the time needed to configure the application manually.
Right from the start of the application
January 19, 2024
Clean, Simple and Light.
- Huge time and travel savings.
- Ease of use.
It was a matter of days that the travel slowed down, and the speed at which problems were solved increased.
January 18, 2024
Connect remotely, but at a much higher cost
- A positive impact was reduced time in support calls from end-users explaining their problem, since we can see their screen and assist them directly
- A negative impact was the price of TeamViewer kept increasing, and is now too expensive to justify, with the screen-sharing market having many more reasonable competitors
- A positive impact was being able to see and manage our remote devices in one area, but a negative impact was that the device management always took a backseat and better products are out there specifically for that purpose
We saw immediate benefits when support call times were reduced. For the first few years, it was noticeably better, and both our IT support staff and end-users were satisfied. As the price gradually increased and competition became better, however, the economic benefits became less realized and the price was not easy to justify.
January 18, 2024
TeamViewer Review
Score 8 out of 10
Vetted Review
Verified User
- Fairly good prices
- Decent price offers
- Limited number of accounts per license
January 17, 2024
TeamViewer
- Speed of resolution to users issues
- No need to travel to remote offices
- Ability to help more users with time savings of no travel, etc.
January 17, 2024
Remote assistance with TeamViewer
- Easier access and interaction with supplier consultants
- Lower cost on implementations
- Faster resolve of support issues
- Faster implementations
January 17, 2024
TeamViewer comes highly recommended!
- Return on Investment
- Time saved on fixing IT related issues. Our IT team is able to help more employees by using TeamViewer to remotely access employee computers.
- Boost in productivity. It allows coworkers to share when working on projects from different locations.
The benefits from using TeamViewer were seen immediately. After the first remote session which was successful, the benefits were evident.
January 17, 2024
Great tool for organization.
- It allows for quick IT support, minimizing downtime and addressing issues promptly.
- It enables teams to work more effectively from different places.
January 16, 2024
TeamViewer Use for Remote Troubleshooting and Machine Builds.
- Very helpful not to have to have a customers laptop in hand.
- Customers don't have to come in to our service center in person.
- Our tech can work remotely more.
I am not sure, as we have been using TeamViewer since before I started with the company.
January 16, 2024
There is a Team in TeamViewer.
- Reduced a lot of the travels for maintenance, close to 30%.
- Improved productivity of the support team for about 30%.
- Ease of use makes teams happy.
There is always a learning curve, but it's a little slope in this case.
January 16, 2024
The best ally for remote technical support!
- We have 12 local distributors of our products within our country, each hundreds of miles from our engineering department. Providing technical support without the remote access functions provided by TeamViewer would negatively impact our business since it would force us to mobilize specialized personnel with the costs that this implies.
- Given the current state of technology, it is unacceptable for a customer to delay a repair until specialized personnel arrive. The benefits are not only measured in money but also in the speed of the solution. In short, more satisfied customers!
The benefits showed from the first day of use!
- Convenience/employee comfort - saved many on-site trips by assisting users or performing maintenance via remote control
- Minimized effort of setting up instead of more complex solutions requiring network changes, VPNs, or port forwarding
- Saved the day several times when we had an outage, allowing a tech to log in and resolve issues within minutes
Compared to not having a remote control solution previously, we immediately saw benefits within a couple days after adoption. Time to resolve issues went down considerably, especially outside business hours, and IT was very happy their job was made easier.
January 16, 2024
Remote support done smart.
- Definite time savings for my team when connecting to a user's computer wherever they are.
- The ability to fix a software problem while a user is out in the field saves us time and money.
- I do not have hard numbers from our transition from TeamViewer to VNC, but I know there were time savings as well as a morale boost.
We started seeing savings in time almost immediately as the product we used prior had hangups, slow connections, and software crashes.
January 16, 2024
Classic Tool for Remote Support
- Allows remote support no matter where it is located
- Enables our IT help desk to operate world wide
January 16, 2024
TeamViewer Makes Sense.
- Less down time creates better service for our customers.
- Saves at least one hourly employee since mgmt can troubleshoot from home.
Pretty much right away.
January 16, 2024
TeamViewer
- Improved ticket times.
- Improved feedback from users.
- Better management of servers for techs.
- Support anywhere.
For us, we started seeing benefits soon after implementation. We saw the benefit in management and ticket times. It allowed us to work more tickets faster because we did not have to be as mobile.
January 16, 2024
Easiest Tool For Remote IT Support In A Hardware Setting
- Not having to replace items due to fixing issues remotely
- Being able to assist with installations of hardware remotely
Immediately. We were able to assist customers faster than we had in the past.
January 16, 2024
Seamless Remote Access, Collaboration, and Excellent Performance
- TeamViewer has helped us in providing support to our clients as well, this has helped us in making good profits whenever used
- Because of its reasonable cost and free for private use nature, it is awesome to use and provide huge ROI if used commercially
January 16, 2024
Always Connected with TeamViewer
- Ease of use, no additional training necessary to use the tool.
- Save time since you can almost do anything remotely to support busines.
- Collaboration improves team efficiency which also help quick turnaround to business.
January 16, 2024
TeamViewer, the rising remote access app.
- It has increased the productivity to a great extent for the organization.
- It has definitely brought more business to the organization.
- It has helped in personal growth as well as encouraged me to give more ideas and various solutions.