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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (420)
    9.2
    92%
  • Over-the-Internet remote session (414)
    8.9
    89%
  • File transfer (403)
    8.5
    85%
  • Instant message (370)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

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Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2496)

Attribute Ratings

Reviews

(101-125 of 482)
Companies can't remove reviews or game the system. Here's why
January 11, 2024

Team Viewer

Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is very good resource to access any computer or devices remotely. it allow us to work on different computer remotely anywhere at anytime. if any issue occurring on the any devices and the IT team are far away, here team viewer plays the big role. the it team can access the device from anywhere.
Carlos Delgado Barcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use Teamviewer to provide support to our staff. It is easy to use, manage, and set up. It solved our problem with providing immediate support at any time of day for any of our staff. I currently use it for personal purposes as well as professional usage at work.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used TeamViewer in mainly two cases: Firstly, to access a remote machine with archived documents, since working in a remote environment, many old work files remained on computers in the company's office. And secondly, grant access to IT support to resolve common day-to-day problems on my machine, such as updates and security configurations required by the company and software installation as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
With our company now working almost 100% remotely, TeamViewer is an essential tool when helping our staff work through technical issues and program installations. The installer is easy enough for just about any user to use, and you can connect using the simple credentials that appear on the screen. (ID and password). It's a piece of software we use on a daily basis.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to remote into end user computers for the company. We also have a select few users that are outside of IT that use TeamViewer Full Client for remoting into their desktops that work from home. Some occasions we use Teamviewer to run remote scripts and remote file browser but only if we are trying to fix things in the background without interrupting the user from their work.
January 11, 2024

Teamviewer Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization, we leverage TeamViewer as a powerful remote access and support solution that significantly enhances our operational efficiency and collaboration. TeamViewer plays a crucial role in several aspects of our business operations.

One key area where TeamViewer proves invaluable is in remote technical support. Our IT team utilizes the platform to connect to employees' devices, troubleshoot issues, and provide timely assistance, regardless of their physical location. This has dramatically reduced downtime and increased the overall productivity of our workforce.

Additionally, TeamViewer serves as a central tool for remote collaboration. Our team members often need to collaborate on projects or access shared resources from different geographical locations. TeamViewer's secure and reliable connection enables seamless file transfers, desktop sharing, and collaborative problem-solving, fostering a more connected and efficient work environment.
Raymond Jansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are an IT company. We use TeamViewer to support our clients. Clients call us and then we use TeamViewer to assist them with the solution to the problem.

We also use TeamViewer (host) on servers, so we can login to the servers anytime we want.

TeamViewer is also able to assist in other ways. It can run Windows updates, do backups and more. Currently we are not using these options.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use TeamViewer extensively in our organization to facilitate remote collaboration. It effectively addresses issues related to remote troubleshooting, allowing seamless access to computers and servers. This has proven invaluable for resolving technical issues promptly. The scope of our use case extends to remote support, file transfers, and collaborative work on projects, making TeamViewer an integral part of our daily operations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Teamviewer almost exclusively to provide remote support for users of the small family of niche tax software applications that we author. Very frequently, if a user is having trouble with something, it's FAR easier to diagnose and fix when we can actually SEE the problem (versus just talking about it on the phone). Teamviewer allows us to do that pretty easily.
January 11, 2024

TeamViewer Reviewed

DAVID YERKS | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
I would use teamviewer to transfer files, print documents at the office from a remote location, access files from my desktop on my laptop for reference or information needed that was not readily available on my laptop. I would also use it to correct PC issues with friends and family.
January 11, 2024

Teamviewer just delivers

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I actively use Teamviewer to remotely assist not only company employees with technical issues, but the members of our business as well. I remote in to their systems as required on an almost daily basis (for different members across the country) to install software, and remotely troubleshoot.
Asad Khan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I have used it for remote access of site engineers for technical support of Telco nodes. The application is used for screen sharing over the internet without the need for a corporate intranet or VPN as well as for file transfer from one PC to another which is very helpful during remote troubleshooting sessions
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use TeamViewer to provide remote assistance to employees or clients. This can be helpful for troubleshooting technical issues, installing software, or configuring settings without the need for physical presence. I also use it for Remote Desktop Access to my own computer. On fewer occasions, I had also used TeamViewer software for File Transfer purposes.
Vishesh Koul | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used TeamViewer to connect with multiple teams across organisations as it made people from different teams to access ones device remotely. During Covid it was really helpful as most of the team members were working from home. The remote desktop sharing is hassle free and does not get hanged in between thereby giving a very smooth impression while performing different tasks.
January 10, 2024

Fast Remote Software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I need to login some end-user computers remotely to assist them in general helpdesk issues like printing problems, issues related to integrations between specialized software (like accounting and tax programs and PDF software for document printing, form filling, signatures, etc.), issues with web browsers when it comes to fill out forms, sign documents, etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We mostly utilize TeamViewer for remote access of digital sign feed computers that have no end user at them for troubleshooting and authorization/login, but have also used it for remote support for users who are on the road and not physically accessible. It is most helpful for us when there is an issue with a computer that has no user at it at any given time.
Rao Tahir | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We usually use it to access our remote employees systems for installtion, setting and other purposes. This product allows us to have full access of all the activites that our employees perform on their systems while being able to be connected over a voice call and video chat with the employees simultaneously which makes it a lot more easier for the technical team to look after all the issues that they have to address.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
To connect to remote users and troubleshoot the issue and take troubleshooting steps to fix the problem. Team viewer is used extensively across the organization to connect to remote computers where the users are not technically sound but they have basic undertstanding of computers. We connect to their machine and identify the exact issue and try to get that fixed at the same time and if not possible we will connect again with next plan of action
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am an IT Service Desk Analyst and my role is to support our staff and students with IT issues with software and equipment. We assist staff and students via TeamViewer for:

1. Remote Support - When a user logs a job about a particular issue we can conveniently take control of their device to be able to diagnose and fix simple issues without the need to make a site visit. This allows us to be more efficient and able to fix more problems within a shorter period of time leading to greater user satisfaction.

2. Software demonstrations/training: We also assist our users with using various pieces of software. Teamviewer is a fantastic tool as it is easy to take control of a device and screen share to demonstrate software functionality and how to use certain features of the software. The tool also allows you to record the session for audit purposes and also to allow users to reference the training or demonstration to look back on in the future.
January 10, 2024

Honest Teamviewer Review

Stan Martens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to support the users in our Company.
It is a very handy tool and a good way to offer support to users within our domain.

We can use this to offer help in case of emergency.
We can help external partners that want access to specific resources.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Easily connect to people's workplace in order to guide them through day-to-day tasks and to quickly fix not-blocking issues. It allows for a fast and reliable connection with the consequence of a real time (and money) saving. It's always greatly user-friendly allowing almost everyone to deal with it. Great product!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is used by the users to remotely assist other users on their issues. It is very compatible with various operating systems. It helps to access remote systems while working from a different location effectively. It helps to access systems in real time without any delay or issue which helps to improve productivity in real time. It is used by users while giving trainings and making educational content. It also allows transfer of file across systems.
January 10, 2024

Secure Access Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer application to support our users via remote connection, accessing their device over the internet. Regardless of the operating system, (either Server OS or Client OS) the application work seamlessly. A tool you can rely on its security, and we never faced any kind of slowness or freezing while supporting our users over remote networks. We also use this tool to connect our servers when IT admins are travelling, and it also overcomes the bit slowness of remote vpn connections.
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