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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (420)
    9.2
    92%
  • Over-the-Internet remote session (414)
    8.9
    89%
  • File transfer (403)
    8.5
    85%
  • Instant message (370)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

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Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.3
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2496)

Attribute Ratings

Reviews

(176-200 of 482)
Companies can't remove reviews or game the system. Here's why
Ejaz Hussain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using TeamViewer mainly for supporting clients remotely. The best part about using this tool is its ease of usage & the right sets of features it provides. TeamViewer also facilitates us with a lot of advanced screen sharing capabilities along with a very high level of encryption. It eliminates any kind of in-person visit to the affected site as every possible troubleshooting can be done virtually over a call with the end-user. This in turn saves a lot of time & FTEs as well resulting in increased efficiency.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is used to connect to computing resources on the internal network in order to access IT resources not published to the Internet. It is used primarily by the IT department. We also use it to provide remote support to end-points and users as and when needed. TeamViewer is easy to set up and can group resources where VPN is not an option.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer at our company as a way for our Information Technology staff to be able to access our remote workers to assist with their technical issues. TeamViewer addresses this need perfectly with a solution that allows us to remote in and resolve issues without the need for the end user to open ports in their router.
Tyler Twitchell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is used to allow access to systems that we don't want or can't have open the usual ports for RDP or another built-in application for gaining remote access to systems. In this time of pandemic and working [remotely] at home or another location it is imperative to be able to access applications and systems remotely, but securely and with little hassle.
Nicolas Tenthorey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to remotely assist our distributed endpoints on a daily basis. Most of these endpoints are connected to our LAN but we also connect to machines outside of our network to assist our employees while they're performing remote work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The IT company we use for technology issues works with us through TeamViewer. When the program is initiated, it populates two codes we tell our IT tech. The tech then enters those codes on their end and it allows them to operate a computer as if they were sitting at our desk, even though they are at their office across town. There have only been a few occasions where they needed to come to our office and take a computer back to their shop to work on it. Otherwise, they are able to fix 97% of our issues via TeamViewer.
July 19, 2022

TeamViewer

Score 9 out of 10
Vetted Review
Verified User
We currently use TeamViewer throughout the organization. It is utilized by our helpdesk to remote access our staff remotely. It is a great application that works silently in the background. It works consistently with no issues. Reliability of the software is very important as this is our only way to remote in.
James Richard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Teamviewer from a remote help standpoint. Our integration is with intune and JAMF and it uses very little interaction from the end-user. We do everything from intune or JAMF and use those remote sessions to get into the computer to assist our end users. Before intune and JAMF we had users go to a customized web address and had them download the remote session.
Score 10 out of 10
Vetted Review
Verified User
TeamViewer help people who are working remotely to troubleshoot technical issues while they working from home. We use Microsoft teams to the technical issue such as VPN connections, Microsoft issues, and windows issues including installation of drivers such as networks, audio, graphics/ display, Bluetooth or any connectivity, peripherals, licenses on specific software, installing crucial software and file sharing, etc.
Ho Sung | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
It is used for remote management on a PC in the office. It's frequently used by individuals and is easy to understand. So easy to use. And we're using it for the customer to remote manage. But when a failure occurs, we can not prove it. we wants more support programs.
Anil Patil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am using TeamViewer for remote access of users' systems. This application is helping me to connect with users remotely & resolve technical issues they are facing with their systems immediately. This is helping me a lot to give immediate resolution to users with minimum downtime of systems.
June 17, 2022

Use of TeamViewer

Vitor Mageste | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Teamviewer is very important in our organization so that N3 support can help our field analysts in equipment activation and/or support to investigate any problems that the equipment may present. We used Teamviewer because of its lightness, simplicity and security that stands out from other similar products.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer mainly for remote support of customers' computers and servers. Much of the work we do is best-done off-hours, while no one is using the computers and servers we need to work on. Being able to do this remotely means the customers can go home after their work day is done, and then we can log in remotely to do the work. It's also quite common for a customer to call in with a problem where we can quickly make a remote connection to their computer and resolve the problem, rather than having to schedule a time to drive to the customer's office to do the work in person.
June 13, 2022

Simple and Useful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is used by a department in our organization. Our goal here is to enable the relevant department to continue its business by connecting to the system it wants to access, platform / time independent and without any additional approval. TeamViewer can solve remote access problems in a very practical way.
Manuel Hernandez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
When you have many users, and a problem or error occurs in a personal computer, software, or connected device, a situation that is difficult to transmit by phone, etc. can be entered into the other party's personal computer from here to understand the situation and investigate the cause. Since it has become possible to some extent, the number of visits to users can be reduced, leading to more efficient work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is used to access systems remotely where Citrix or a VPN solution is not available. It allows users to interact and continue work off-site, and it also allows users to access different platforms such as Windows and Macintosh systems. We have users connecting globally to access systems in smaller remote facilities and offices, it has become an effective tool during the pandemic.
Issac Paul | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
TeamViewer has been extensively used by me personally in our organization because of the covid outbreak and the lack of mobility to visit the offices physically.
It is used extensively to troubleshoot systems that are physically kept in the office and access them in the most secure way. Easy to use and extremely user friendly.
Ankit Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I'm using TeamViewer for many years, but during the lockdowns during the pandemic peak days, we all were mandated to work from home. Now, we are having most of our files on our office PC and then TeamViewer played a vital role, it allowed accessing the office systems via our laptop or mobile remotely.
Score 10 out of 10
Vetted Review
Verified User
I use TeamViewer to perform deployment tasks on application servers remotely, I also use it to control my computer remotely and perform code reviews, ticket management, connect through VPN networks, check application logs, do error handling and perform devops and infrastructure tasks.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used TeamViewer as a remote desktop access to get support users with the different solutions they're using. It was deployed across all departments to speed up issues resolution and more importantly, allow agents to get better reproducible examples of what is not working as well as the environment variables.
Steve Lollar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is currently our remote support solution to manage endpoint computers and really helps us with our remote workforce. It allows us to connect and view the user's screen, and makes troubleshooting easy. All that's needed is a network connection, so this is a game-changer for us. We can also use TeamViewer to transfer files.
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