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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (420)
    9.2
    92%
  • Over-the-Internet remote session (414)
    8.9
    89%
  • File transfer (403)
    8.5
    85%
  • Instant message (370)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

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Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2496)

Attribute Ratings

Reviews

(26-50 of 482)
Companies can't remove reviews or game the system. Here's why
Rohit Kumar | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were using different software to share screen during pandemic day to enhance productivity but most of the time we got limited functions or server issues. As a result, we used to lost multiple productive hours. We were looking for an application who can sort out day on day remote screen sharing issue and should have no security lags. TeamViewer solved our issue with no further issues.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is a fantastic tool used by our support team and engineers. Our support team use it with clients to help diagnose configuration problems with their AV kit. Our engineers also do the same, but mainly for quick remote changes to any control programs for both video and audio systems if the code needs changing on the fly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is used in my organization mainly for remote support and collaboration. The main buisness problems it helped me in solving are virtual meeting, presentation, secure document access and authorization. The scope of my use case is mainly revolves around remote work and collaboration and allowing members of to collaborate in real time.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I have over 100 computers that I manage using TeamViewer across the country. It has been extremely useful to me, however, the price has almost doubled since I had started paying for their service five years ago from $600+ to almost $1200 per year. There are competitive companies that offer the same service for $199 per year. Although they have been great, I will be forced to switch.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is the go-to for remotely accessing and supporting our customers. The ability to create an inventory of customer connections and manage them effectively has become keystone of remote support. The customisation of the support portal and QuickAssist option make supporting customers easy, effective and almost seamless. Additionally, the options available make streamlining the experience at both ends a breeze.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer in our organize for our IT support team to access our PCs to troubleshoot the problems related to software or any other tool, and resolve those problems remotely. So, we don't need to take our PCs and laptop to the IT department for troubleshooting, and IT people don't need to come to the operations department to check the issue.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Instead of physically going to a user's workstation, we are able to remote into it in a non-intrusive manner so that we can see their issue in real-time instead of them trying to describe their issue. Also, during off-hours, if a person is having trouble remotely access ing their workstation, I can easily check its status.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer for both remote acces/ support and server backups. We are big fans of the remote access and support, however we have had some frustrating experiences with TeamViewer backup, and the vendor support of the product. Remote connections work well and that is internally a preferred solution to connect both within the organizational infrastructure and externally to our devices that may be on other networks. The backup solution has failed to initiate several times and we never made any headway with the vendor on a root cause analysis of why it would fail to trigger or store backups.


Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our small business was using TeamViewer to remotely connect to client devices and internal devices within our network. The goal was to easily and securely do the work on remote devices, to change configurations, debug problems, reduce errors and simplify internal processes. These are key business objectives for our business
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my organization, TeamViewer is very useful as we are working remotely, so when we are facing any problems or issues while working on our laptop, we can directly contact the IT team and provide the ID and password so that they can access our laptop to help us resolve the issues we are facing. It is also useful for new software installations, which can be handled by the IT staff because we cannot install them directly without an admin ID and password. Employees who are working remotely can use this software, which saves time while working.
Ryan Prutsman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Teamviewer to remote onto my colleagues computers in other cities and offices to help them install audiology software and fix IT issues with their computer. I do enjoy Teamviewer as it makes it easy to do this and I never have any issues.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer stands out for its impressive file transfer capabilities, demonstrating remarkable speed when handling large files. Facilitating seamless online meetings with video conferencing features, TeamViewer ensures ease of use and effective organization, enhancing collaborative efforts. The product's robust security measures provide a trustworthy platform for remote control, safeguarding sensitive information during interactions. The mobile app complements the user experience with its user-friendly interface, making remote access and control convenient on the go.
Sharif Shibly Sadique | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are an ICT Solution Provider company and we use TeamViewer Solution for remote support, remote access, and even for online meetings during solving problems remotely. It allows us to assist our clients remotely specially to solve their network related issues. We can also work with colleagues from anywhere, stay connected with remote devices and office servers through it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
we use teamviewer for supporting our agent of selling, they have installed it on work android samsung tablet and we support them in various problem. We also use quick support to let our tecnician connect to our pc or servers and solve problem ,installa new software, give assistance and similar
January 19, 2024

Solid tooling

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer primarily for Remote support by the IT helpdesk. We use TeamViewer to support end users with all types of workplace related issues and questions. Our support department uses this as their primary remote support tool, remotely connecting to users. The general consensus is that this tool suits our needs very good.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to mostly to connect with our small to medium business clients, but also the occasional enterprise client. The interface for us is excellent, but what makes it really great is the ease of downloading a single use version with our clients. Often they don't exactly have the skills needed to facilitate a remote login on their computer. We have never run into an error with the version we are using and it blows the client away when we remote in and help them on their computer. The most common use for us is to help load drivers on our clients' computers or to allow us to remote into another device that resides on their network. Without TeamViewer there would be no access without driving (often hundreds of miles).
January 19, 2024

TeamViewer review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to login into clients computers to view their desktop to troubleshoot and issues they are having. We handle and technical issues they have with the company’s software. We can take control and really just troubleshoot everything on the technical side which can be very helpful when the customer is not that technical.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Some of the business problems that we face everyday is that we need constant technical support, and it can be difficult since we work remotely. TeamViewer has helped us to solve those issues efficiently, we don't waste time and resources to move to another location or support office physically anymore.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to get quick access to workstations and servers that we access remotely.
The tool is quick to load and allows us to gain full access to the workstations as well as allowing us to manage many different servers with the application installed.
The tools security for logging in also is a plus.
January 19, 2024

TeamViewer for the Win

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our IT and CAD support groups utilize TeamViewer to provide technical assistance and support to our end users in our hybrid work environment. TeamViewer allows us to connect remotely to their computers, laptops and tablets to see what they see first hand and more efficiently troubleshoot and fix any issues.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer for client meetings to show the clients how to use and assist them. The problem that TeamViewer has solved is it lets you connect for free and also allows screen-sharing this is very easy for clients who are not very technical we can also set up meeting which is awesome.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is a great software for remote access. It helps IT diagnose and debug issues easily without having physical access to a work station. The file transfer feature also helps to transfer files quickly. All of this while also having a call feature to communicate with the end user really bring it all together. It can also be used as a tool for collaboration.
Nick DeJoseph, CTS-D, CTS-I | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to help our customers with technical support issues, training, and problem-solving. We also use this internally to assist our sales team in getting their demo equipment set up for independent use. Sometimes, our customers do not have the technical chops to get through the configuration of their equipment or are having trouble with a feature that our technical support staff is able to assist with. Likewise, our sales teams are focused more on account management than the technical aspects of the gear, so being able to help remotely is a huge time saver.
January 19, 2024

My TeamViewer Journey.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use TeamViewer to offer end-user support to my remote clients. This is in support of a financial management system called SunSystems. In addition to this, I also use it to offer training to my remote users who use the FMS. The module includes financials, procurement, Asset Management, and reporting options.
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