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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Great Software

9 out of 10
January 25, 2024
Incentivized
We use TeamViewer as a corporate since we have to reach several users and sometimes several servers which are in a container. Since we …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (418)
    9.2
    92%
  • Over-the-Internet remote session (412)
    8.9
    89%
  • File transfer (401)
    8.5
    85%
  • Instant message (368)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

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Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2503)

Attribute Ratings

Reviews

(51-75 of 480)
Companies can't remove reviews or game the system. Here's why
Steve Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I own a small SMB IT company that remotes into almost all of my clients using current version 15. I either install Host mode, so I have access 24/7, or for smaller clients, I use the basic Teamviewer download. I started with Teamviewer back in 2007, version 3, and have, over the years, upgraded my version to 15, which works great for me & my clients.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We run 40+ Point of Sale and a similar number of Mobile Point of Sale stations, ~40 headless mini-PCs running videos, 250 computers, laptops, and desktops at 9 locations, and serve a number of remote workers. We use Teamviewer to manage them, perform troubleshooting, apply updates and patches, guide users, perform training, etc. Teamviewer is the primary tool I use, although I have used others like Splashtop in the past.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to remotely access remote computers to control their desktop and help troubleshoot application issues. We also use it to transfer files as needed to support the computer. The ease of use is one of the main benefits of TeamViewer. We do not use the audio and video features of Teamviewer.
January 19, 2024

Clean, Simple and Light.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used sparingly, but when necessary, it is incredibly useful and allows us access quickly and efficiently. When users are having issues but are not near the main office, this has been most useful, and it is very light on the systems.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We are an MSP and connect to many servers and end-user workstations. It is sometimes difficult to keep accurate inventory of all our devices, and connect to them when needed. Our biggest needs include needing to connect to servers in many different locations, and support end-users while they are showing us a problem on their screen. It is often very difficult to have someone describe a problem to us, so the ability to jump on their computer and assist is very helpful.
January 18, 2024

TeamViewer Review

Score 8 out of 10
Vetted Review
Verified User
I use TeamViewer frequently in my organization, especially for troubleshooting problems on user's PCs. It is a great safe to use and reliable software for Remote Desktop. It offers great command and control for remote computers, as it could be used for troubleshooting problems, or simply just leaving your pc at the office and accessing it from the commodity of your home (which can be desk, sofa or bathtub).
January 17, 2024

TeamViewer

Score 10 out of 10
Vetted Review
Verified User
Incentivized
With a high percentage of employees working remotely it makes things much easier to remote in as if you are in front of their machine to troubleshoot any issues they are reporting to the help desk for example. As well as how it handles multiple monitors which most users have at home.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use virtual desktops to gives users access to our internal network resources. During and after corona we introduced TeamViewer to give suppliers access to their products on our network.

Normally this would require us to deploy additional virtual desktops and licenses and higher cost for consultants driving to our location.

With TeamViewer we we have a product that is widly accepted and easily monitored by our IT staff to meet security standards
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At work, we use TeamViewer to address various IT related issues remotely. In my most recent cases I had some software issues and my coworker from IT was able to gain remote access to my company laptop to correct the software issues. TeamViewer gave my coworker full control of my laptop and my issue was resolved pretty quickly without having to physically take my laptop to our IT department.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In our organization, TeamViewer is essential for remote computer access and seamlessly overcoming long-distance barriers. With a substantial number of employees in our organization working remotely, TeamViewer is instrumental in enhancing efficiency from different locations. Its application extends to remote work and support, significantly contributing to heightened overall productivity and improved connectivity across the organization.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to remotely log into customer accounts for PC troubleshooting, installing software, removing software, hardware updates, and anything else that requires administrator rights. Our regular users do not have administrator rights to make changes to their PCs. TeamViewer allows us control and access to typing on their machine as well as copying and pasting info, which other applications do not allow.
Sérgio Cagica | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Now, after COVID, everything went remote, even harder for support services and maintenance teams, as well as maintaining computer parks. TeamViewer can help with most of the tasks that are simple to do and hard to explain to a non-tech person, and this is where it excels for our company.
Jose Perri | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a manufacturer of electronic equipment, we need to provide remote technical support, in particular to our regional distributors, who are located hundreds of miles from our central engineering office. Typical problems range from being able to remotely see and analyze the behavior of some of our equipment that is at fault as well as being able to make firmware corrections if necessary. We found TeamViewer the perfect tool to solve the remote technical support challenges our activity presents us with daily.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use TeamViewer at a small non-profit to remotely control various computers & servers not assigned to a specific person. For example: printer kiosks, digital signage displays, and IP camera servers. It puts the remote connections in one spot so that I can remotely assist users or perform manual maintenance/troubleshooting even when no one is there.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Teamviewer as a remote access solution for our support people throughout the company to support our employees and customers. Our help desk uses the software daily to connect to employee machines to understand better the problem an employee is having. We also use it to "take over" a computer to install software or apply an out-of-band patch. Others are using it to support software on our customer computers out in the field.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer provides quick and easy remote access to our company's computers. It provides an easy way to offer remote support for end users or giving an external partner temporally access to a system. It is a well known tool in the IT world, so the chances that an external partner knows about it or has it already in use are high.
January 16, 2024

TeamViewer Makes Sense.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our hotel, we use TeamViewer with our camera system. This allows managers and key employees to view the cameras while off-site. In addition to the peace of mind, this brings, it is crucial to assist us with guest and employee safety. The ability to log in from home and view the over 40 cameras on the property is helpful for our security personnel in emergencies. We can also often assist Guest Service Agents or Bartenders with troubleshooting by logging in to devices on the property.
January 16, 2024

TeamViewer

Benjamin Duran | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to manage about 350 computers remotely. It allows me to support people more easily. It has allowed me to respond to users faster than I have before. I can address an issue as soon as a ticket comes in. I do not need to worry about tracking computers down, and I can support our users from anywhere.
Peter Vadelnieks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is used by our Technical Support Team to assist our customers with remotely configuring our hardware. Sometimes our customers have issues with their networks and our devices on their networks so we need to connect remotely to resolve these situations. TeamViewer allows us to connect remotely and diagnose issues quickly.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to conduct meetings , provide quick support to different team members and clients
It is the fastest and most convenient way of providing support to business
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer as a collaboration tool, internally with our team as well as offshore teams. Also, we've used this to help our clients, with training and also problem resolution. It is very useful to be together (virtually) in same platform for quicker turnaround. With screenshare, issues are being analyzed and resolved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
So TeamViewer is a very essential remote access app for my organization. Since my team is based across India and Australia, most of the time, we have to access each other's computers to troubleshoot or work at odd times when either team member is not present or it might be a night at the other side.
Ye Yint Moe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is the remote support application that I have currently used at my organization to assist and support the business application access issues from the users. The business problems involved with the use of TeamViewer is to check and verify the error or issues happened on the user's client application access to SAP Business One application server and resolving the various issues on the user's end in a timely manner according to the customer's purchased software maintenance service contract agreement within predefined support response time.
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