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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (420)
    9.2
    92%
  • Over-the-Internet remote session (414)
    8.9
    89%
  • File transfer (403)
    8.5
    85%
  • Instant message (370)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

View all pricing

Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2496)

Attribute Ratings

Reviews

(76-100 of 482)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
So TeamViewer is a very essential remote access app for my organization. Since my team is based across India and Australia, most of the time, we have to access each other's computers to troubleshoot or work at odd times when either team member is not present or it might be a night at the other side.
Ye Yint Moe | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer is the remote support application that I have currently used at my organization to assist and support the business application access issues from the users. The business problems involved with the use of TeamViewer is to check and verify the error or issues happened on the user's client application access to SAP Business One application server and resolving the various issues on the user's end in a timely manner according to the customer's purchased software maintenance service contract agreement within predefined support response time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer to provide remote support to clients. It provides an easy way for the clients to provide us access to their environment to troubleshoot issues and work with them on finding solutions. It is significantly easier than asking them to setup Remote Desktop and go through all the private and public ip address hassles to be able to connect.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It provides remote access and online meetings. It helps us to get in contact and support remote clients or employees. It can also be used for personal use like calling one's friends and family. It is also free for personal use. We can connect any computer with ours using TeamViewer.
Score 10 out of 10
Vetted Review
ResellerIncentivized
I have been using TeamViewer for years and it has always been easy to use and user friendly. I have confidence in the security of the product and that is peace of mind for my customers.

When people are looking for a great tool to work with users with systems issues this is the best tool I have found.

There may be other products that can do similar jobs, but this is what I recommend.
Mick Verbunt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I work at a Managed Service Provider and I use TeamViewer to connect to the workspaces of the customers when they experience problems. Especially in a time like this, where the "modern workplace" is the new standard, we need tools to be able to help our customers. The most efficient way is to be able to see what the customers is doing and/or experiencing. Because in most cases it is hard for an end-user to explain their issues, while it is also hard for us as IT Professionals to explain things to the end-user without being able to show them. So TeamViewer is an excellent tool to at least make that part of the job easier!
Guilherme Gonçalves | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As Service Desk Manger this tool helped us a lot to help users on daily bases. It's help on time saving to solve an issues and has full control of the computer. For me the principal tool and benefit is to have the user seeing what we are doing due to local laws.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Being in IT one of our duties is to ensure that all the tech operation is functioning properly in the company, this often means accessing the users endpoints remotely to solve issues they cannot figure out themselves or being able to see the issues that they are reporting directly. TeamViewer allows us to easily connect to our endpoints and other resources regardless of the multiple locations.
Gal Avraham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I normally use TeamViewer for remote support. It is easy to use and allows taking control on PC or mobile. It is relatively safe and reliable. It allows spontaneous take over as well as saved and trusted clients for take over based on user logon. Most users easily provide access codes.
Brendon Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer debatably set the high bar for remote access, management, and asset support. I appreciate that over the years, TeamViewer has prioritized both IT Department and end-user requirements. We use this to remove all friction from the local and remote machine management, as well as one-off support request calls and tickets.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewer as a way to connect to another user's computer to take control if they are not able to perform the requests that we make or if they would just prefer for us as a team to perform the needed steps to get the user back up and running.
January 15, 2024

TeamViewer Best Remote

Score 8 out of 10
Vetted Review
Verified User
Incentivized
During the pandemic, TeamViewer was just a great option for our organization for remote control access of team and server. So, that we can easily solve technical problems. We have used multiple functions that allow us to share the screen to show the client user the updates that are being made and in general it operates as if we were operating the computer in person. This was the best advantage for us.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As most organizations nowadays in 2023 / 2024, most employees work from home. Therefor, our organization needs a way to support employees from anywhere in the world, and in a quickly and secure manner. That is to fix issues with laptops, install new software, etc. So far, we never found any better solution than TeamViewer to do the job.
Eldhose K Shibu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TeamViewerin our company to solve many problems related to remote access. Our team is constantly in move and there are times when we need to remote into our PC's and other devices located on various locations. TeamViewer is best reliable to remote in to fix some issues and had to do it in real time. All our troubleshooting and issue resolution for remote locations are done using TeamViewer.
January 12, 2024

TeamViewer works great!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
In this world of remote work we use TeamViewer to be able to help others fix problems they may have on their computer. For example if a user is having issues with their email, we are able to take control of their laptop and get into the settings to see if there is a bigger issue. This allows IT to solve problems without having to bring a computer to the office which could be hours away for some people, even more for others!
Kyle Bergeron | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is for personal use. I use it to manage my computers at home and provide free remote support to my family members that are not in driving sitance from myself. Mostly I use this for my headl-less units within my home that its easier to have them just in the network in my network cabinet. Also, when my older mother calls for help, I can remote into her laptop to help her resolve her issues.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TeamViewer has been used in our office for a number of reasons. Typically, it is our direct link between our office and our IT Specialists; whenever we have an issue with one of our computers, they use it to remote in to that computer and diagnose and even potentially fix the issue. We also use it for remote logging in to specific computers from home for our doctors to be able to view patient files and imaging, should a patient or another doctor's office ever call during non-office hours to inquire about a patient. TeamViewer has allowed us to operate remotely with ease, reducing delays in getting things done that would otherwise have to wait until the office is open again during the week.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I would Suggest this is one of the best issue resolver remote tool. There is no lag i would say when we are resolving the end customer issues. Simply helps the issue resolving with customer very easily.
Lovelee Borgohain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I primarily use TeamViewer for remote desktop access to servers and workstations hosting our research tools and data. TeamViewer's file-sharing feature makes transferring large datasets between local and remote machines fast and convenient. I use its screen sharing and meeting features for collaborative coding sessions and data visualizations for remote presentations. It's a versatile platform catering to our dynamic research needs and keeps us connected and productive, regardless of location.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use TeamViewer to provide remote support to other users in our organization. Most of the time we use Remote Utilities for this, but sometimes this does not work, so we discovered TeamViewer provides an elegant alternative. It is simple to install and use, and is reliable in its function.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As an MSP we offer IT support to other companies, on a daily basis we get tickets with issues and there is always a need to connect to customer servers and workstations. TeamViewer makes it easy for us to support customers by connecting to their computers remotely and making changes to solve issues with either network, storage or compute. Instead of taking a long time navigating the London traffic to visit customers and fix issues, TeamViewer makes it easy to do this remotely without leaving the office.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am working remotely as this tool helps me to get in touch with the IT team if we are facing any issues while using a laptop. Also, if I want any software on my laptop that needs an administrator ID and password then I share the TeamViewer ID and password with the IT team and they take my access to install the required software.
TeamViewer Remote is without a doubt one of the most used platforms around the world and has been popular for its ease of use, in addition to having a very good reputation. With this software tool, we can remotely serve users who cannot travel geographically and this offers a great advantage for companies that are distributed in different headquarters, many of them distant, and without IT personnel.
Pierre Fillion | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Teamviewer for our client audits. We give remote control to auditors to a limited access workstation that contains the read-only document to review. They cannot download the documents, only consult them for review using the workstation remotely. This allows them to review the documents and perform their audit without access to a local copy of the documents.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The main use case of TeamViewer is to remotely access users' computers, whether they are working from home or at a different location within the office. It enables our IT group to quickly see an issue and find a solution, or install an update without having physical access to the computer.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use the TeamViewer for supporting user, the software is very easy and the good experience. I shared the software to my colleages, they always use in the company everyday, I like to feature control the keyboard and mouse on remote computer, some urgent case no waiting the accept from the remote user. It is best software.
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