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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (420)
    9.2
    92%
  • Over-the-Internet remote session (414)
    8.9
    89%
  • File transfer (403)
    8.5
    85%
  • Instant message (370)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

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Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.3
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2496)

Attribute Ratings

Reviews

(101-125 of 483)
Companies can't remove reviews or game the system. Here's why
Carlos Delgado Barcia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very lightweight and minimal resources with older PCs
  • Easy to use and set up
  • Very stable connection and almost no lag
  • The new look is too big, takes up the whole screen on computers with small screens, whereas the older version was smaller and compact.
  • To set up unattended access you have to go deep into the settings
  • It could use a different method of login instead of creating an account
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Super easy for just about any user to install
  • Options for manual/single use and automatic remote control
  • Free option available for end users
  • Price point may seem high for smaller organizations
  • Unable to share large files
  • Different versions of TeamViewer are often incompatible, requiring manual updating
Barry Burd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Full access to the remote computer's screen.
  • Access to files on the remote computer.
  • Setting up TeamViewer is never easy. I always get it wrong a few times before I finally get it right.
  • I trust the security features in TeamViewer, but I'm sure that the presence of TeamViewer on a computer opens some security vulnerabilities.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Remote Console view to fix issues on users laptops
  • Auto config and auto install
  • Organization in UI of computers with TeamViewer installed
  • Easy to make groups of computers that others can access based on access controls
  • There are ads that pop every now and then. I get ads but not really on an already paid product
  • I wish you could do a batch script install. Where you could select multiple computers to run one script on at once, instead of one by one.
  • I wish you could edit users within the Desktop Client instead of having to go to the web app to manage.
January 11, 2024

Teamviewer Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Remote Desktop Access
  • Cross-Platform Compatibility
  • File Transfer and Sharing
  • Secure Remote Access
  • Cost Structure
  • Advanced Reporting and Analytics
  • Linux Client Improvements
Raymond Jansen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Assist customers with problems
  • Connect to servers anytime
  • User/rights management
  • Reports with connections
  • Since the last update the program crashes more then usual, did go back to the 'old' interface, which works great. I'm sure that the new interface wil work great also soon, if not already.
  • Prices are pretty high.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Brand familiarity - I find that even if one of our users hasn't used Teamviewer before, they've heard of it.
  • General ease of use - having a user to load and execute the quick support module on their end (for me to remote in) is pretty straightforward.
  • Connection visibility - the remote user knows when I'm connected - and when I'm not.
  • It seems that I've had previous trouble with users trying to load the quick support module only to find that their machine already had Teamviewer installed. It would be nice if the full install and the quick support modules were unaware of each other.
  • As one who has used Teamviewer for a while, the 'new interface' was (is) pretty confusing. I find myself switching back to the old one regularly when I can't find something I'm looking for in a hurry.
January 11, 2024

TeamViewer Reviewed

DAVID YERKS | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • access files remotely
  • connect to anyone anywhere
  • works well over smaller bandwidth
  • easier connectivity to VPN systems within our company
  • security integration with my current security software
January 11, 2024

Teamviewer just delivers

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Remote access
  • Quickservice application for easy connections
  • Session codes that can be emailed to users
  • The new user interface is rather large, and to easily see everything you have to maximize the app or have a large screen
  • New application was crashing on previously installed hardware, only resolved when I upgraded to another PC
Eli Heller | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Fast connection
  • High Quality connection
  • tabbed connections
  • multiple connections to one device
  • the jump from the business plan with 200 endpoints to a larger plan is huge in pricing
  • pricing in general is quite steep
  • no msi for business clients
January 10, 2024

Fast Remote Software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Fast remote access on slow Internet connections
  • File transfer
  • No password remote access when integrated with RMMs
  • Remote printing
  • Slow remote access with multiple monitors
  • The tab showing somebody is accessing the end-user computer can be easily dismissed resulting on closing the remote session
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Remote access
  • Chat functionality
  • Screen sharing and recording
  • The chat box interface can be improved
  • Reconnection sometimes isn't the best experience if the connection at the users end is unstable
  • Increased connection time for the free version
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Great remote support with an easy to use user interface.
  • Helps to transfer file in an effective manner.
  • helps to support remote users in a quick and efficient way.
  • Better integration with third part applications.
  • Hosts having different versions are difficult to connect. Since the updates are frequent it make difficult to install the same version on hosts.
  • Need to improve the training and documentation of the tool so, the users get to use all the features.
January 10, 2024

Secure Access Tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Seamless Remote Access of system
  • Unattended access for support
  • Secure file transfer
  • capable to execute Remote Wake on LAN
  • Remote printing features
  • add additional feature to work without interactive login.
  • improvement in connection over low bandwidth
  • licensing price needs to be reconsidered
  • should be able to connect with earlier versions if any one end user is not updated to latest
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