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TeamViewer

TeamViewer

Overview

What is TeamViewer?

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

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Recent Reviews

TeamViewer Looks Good

9 out of 10
February 16, 2024
Incentivized
We generally use TeamViewer for the remote support when any user will face any issue then we can use the same for support and its very …
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TeamViewer for all

5 out of 10
February 09, 2024
We use TeamViewer when we want to access a computer at a different location. It is usually used to troubleshoot problems that another …
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TeamViewer Review

8 out of 10
February 05, 2024
Incentivized
I support about 50 computers remotely at a church in TN. About 10 of these are servers and the rest are user workstations. Because I am …
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TeamViewer is a useful Tool.

10 out of 10
February 05, 2024
Hi there,
I use TeamViewer on daily lab routine to access/ capture data from instrument. TeamViewer not only enables me to collect data …
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Great Software

9 out of 10
January 25, 2024
Incentivized
We use TeamViewer as a corporate since we have to reach several users and sometimes several servers which are in a container. Since we …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Screen sharing (418)
    9.2
    92%
  • Over-the-Internet remote session (412)
    8.9
    89%
  • File transfer (401)
    8.5
    85%
  • Instant message (368)
    8.0
    80%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

7 videos

Product Review: TeamViewer Keeps Problem Resolving Remote & Flexible
01:58
Product Review: One Obstacle in TeamViewer's Ability to Keep Student's Connected is It's Pricing
02:57
Product Review: TeamViewer Keeps The Connection Strong Between In Office & Work From Home Workers
01:26
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Pricing

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Remote Access

$24.90

Cloud
per month (billed annually) 1 Licensed User

Business

$50.90

Cloud
per month (billed annually) 1 Licensed User

Premium

$102.90

Cloud
per month (billed annually) 15 Licensed Users

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.teamviewer.com/en/buy…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $24.90 per month (billed annually)
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
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Product Details

What is TeamViewer?

As a global technology company, TeamViewer offers a remote connectivity platform to access, control, manage, monitor, and support any device — across platforms — from anywhere.

With more than 600,000 customers, TeamViewer is free for private, non-commercial use and has been installed on more than 2.5 billion devices. TeamViewer operates in the field of Remote Connectivity, Augmented Reality, Internet of Things, and Digital Customer Engagement, enabling companies from all industries to digitally transform their business-critical processes through connectivity.

Founded in 2005, and headquartered in Göppingen, Germany, TeamViewer is a publicly held company with approximately 1,400 global employees. TeamViewer AG (TMV) is listed at Frankfurt Stock Exchange and belongs to the MDAX.

For more information, go to www.teamviewer.com.

TeamViewer Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Secure remote access with Smart Card authentication
  • Supported: Access to sleeping/powered-off computers
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Remote management of servers & workstations
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Monitoring and Alerts
  • Supported: Multi-platform remote control

TeamViewer Screenshots

Screenshot of Connect to devices and provide remote support.Screenshot of All devices are a few clicks away.Screenshot of Monitor and manage devices proactively.Screenshot of Screenshot of Gain visibility into IT by tracking assets.

TeamViewer Videos

TeamViewer Remote: It's time for a new view
TeamViewer Remote: It's time for a new view

TeamViewer Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesArabic, Czech, Danish, German, English, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified)

Frequently Asked Questions

TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

TeamViewer starts at $24.9.

Reviewers rate Remote Active Directory® management highest, with a score of 9.8.

The most common users of TeamViewer are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2505)

Attribute Ratings

Reviews

(26-49 of 49)
Companies can't remove reviews or game the system. Here's why
Christopher Pillion | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I would say TeamViewer has a responsive customer support which provides professional and skilled services. This program is playing an excellent role in our company. You can have access to multiple desktops and trust me, the communication delay between your command and computer is very effective. Sometime it takes a second delay but that is okay. It has high security concerns and it lets you get connected to a particular client after verifying the client machine ID.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In case of problems this tool also has great technical support. We have had minor problems with the software crashing and restarting the computer. But the manufacturer's support team helped us with new installation and registry files, and the issue was resolved. We highly recommend this tool and technical support.
December 03, 2019

TeamViewer Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
They are generally helpfully when dealing with issues with the software. Not a huge fan of the billing options. To change Billing info required a call into support. This should be available on the web portal like most other services.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As I said earlier, TeamViewer is safe, has a lightweight, beautiful, and easy-to-use graphical user interface for all our employees. Remote access is easy to do and always solves any open problem in so-called technicians. A grade of 10 is for all of that. It is a tool that we recommend for anyone who wants to use something reliable and functional.
Denise Heaton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The last time I had interaction with Blizz by TeamViewer support was directly on their website in the Help option, I sent them a written message, and in a few minutes, they had already answered me.
I think the technical service is efficient.
Oscar Avelar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We haven't had much trouble using TeamViewer. It is a very stable application. We have asked for support just for license issues and the response time was very appropriate. We got a fast solution. Also, it is easy to get instant assistance via online chat. Very convenient for our system administrator.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Teamcenter and their support team deserve a full 10 for the platform that they have provided. In saying this, I must note that I have not ever had to deal with a consultant or chat bot to figure any questions out. The user instructions and articles on their website, combined with the self-explanatory interface provide an integrated support experience.
September 20, 2019

Thumbs up for TeamViewer!

Andrea Wroot | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Although TeamViewer is easy to operate and trouble-free, there were times when we encountered connectivity and implementation issues but I am glad that all our issues were instantly solved by the brilliant Support team.
March 25, 2019

Teamviewer is great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I cannot rate this section as I never needed to use Teamviewer support for anything. The system just works out of the box as is and it easy enough to understand. A normal person will understand it right away without training and can use Teamviewer effectively on the first day as it is very easy to and intuitive use.
Jordan Paquette | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I have not needed to contact TeamViewer support much in regards to the software not performing like it is supposed to. The only reason that we contact support is to get the license keys for our updated software. We always get a response in a very reasonable amount of time with the new license keys included.
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