Too complex
The complexity is obviously because the tool is powerful however the on-boarding was painful, especially internally with my team. It took us a whole month to try to understand it and get buy-in from the team so eventually we gave up. We ended up moving to Asana and within a week we were up and running.
- Import from Basecamp was a breeze.
- Gantt Charts for full project view.
- Dependable tasks.
Cons
- User interface is too complex (and I particularly don't like the logo...)
- Long learning curve and hard on-boarding for teams and clients alike.
- Difficulty with templates (have to be done in individual task lists)