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TextMagic has proven to be a valuable tool for businesses looking to enhance their marketing strategies through SMS campaigns. Small …
Starting at $20 per month
View PricingOverview
What is Textmagic?
Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications. Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution…
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Pricing
Pay as You Go Plan
$0.05
Cloud
per outbound text
Pay as You Go Plan
$0.05
On Premise
per outbound text
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.textmagic.com/sms-pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $20 per month
Product Demos
TextMagic for Shopify tutorial (1080p)
YouTube
Textmagic for Shopify tutorial
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Textmagic?
Textmagic is an SMS communication platform for businesses. It facilitates direct engagement with customers through messaging, offering tools for marketing campaigns, customer support, and notifications.
Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.
Its suite of features includes personalized messages, automation capabilities, and detailed analytics, providing a solution for businesses looking to harness the immediacy and reach of SMS.
Textmagic Features
- Supported: Send and Receive Texts Online
- Supported: Email to SMS
- Supported: Two-Way SMS Chat
- Supported: SMS Distribution Lists
- Supported: Sub-Accounts for Team Members
- Supported: Virtual Mobile Numbers
- Supported: SMS Sender ID
- Supported: Languages & Unicode SMS
- Supported: SMS STOP Command
- Supported: Reporting & Analytics
- Supported: Send Bulk SMS Online
- Supported: Schedule Text Messages
- Supported: SMS Attachments
- Supported: Contacts & Lists
- Supported: Import Mobile Numbers
- Supported: List Building & Subscribe Forms
- Supported: Mail Merge SMS & Templates
- Supported: SMS Marketing Campaigns
- Supported: Text to speech
- Supported: Voice broadcast
Textmagic Video
Textmagic Integrations
Textmagic Competitors
Textmagic Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac, CentOS Linux |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | United Kingdom, United States, Australia, Canada, Global |
| Supported Languages | English |
Frequently Asked Questions
Textmagic starts at $20.
The most common users of Textmagic are from Small Businesses (1-50 employees).
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Reviews and Ratings
(18)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
TextMagic has proven to be a valuable tool for businesses looking to enhance their marketing strategies through SMS campaigns. Small startup businesses have found it easy to use and cost-effective, allowing them to reach customers who prefer text messages over email and social media posts. By adding an SMS collector to their websites or uploading signups from events, businesses can quickly build contact lists and send notifications, alerts, reminders, and promotional messages to engage with their target audience effectively. Additionally, the SMS gateway API provided by TextMagic enables seamless integration of text messaging capabilities into daily activities and websites.
Aside from marketing purposes, TextMagic has been utilized across various industries for efficient communication with employees and stakeholders. For example, companies have been able to quickly send messages to all employees during off-hours, providing weather-related updates or urgent information. The platform has also facilitated communication with customers who may not be able to answer phone calls, enabling scheduling, confirmations, and general correspondence. Furthermore, TextMagic has played a vital role in disseminating critical information in remote locations such as gas emissions monitoring in plants.
Beyond business applications, TextMagic has been praised for its ability to improve logistics and customer service. It assists in keeping clients and end consumers updated with deliveries by offering value-added services within the existing supply chain. Moreover, organizations like dance schools have used TextMagic to effectively communicate essential information such as class cancellations or resumptions after holiday breaks. Even during extraordinary circumstances like the COVID-19 pandemic, TextMagic has proven instrumental by enabling the scheduling and delivery of daily COVID screening texts to staff members.
While most users find TextMagic reliable and user-friendly, some have expressed the need for more efficient options to opt-out of specific days like weekends. Additionally, a few users have mentioned dissatisfaction with delayed message delivery and support that they perceive as incompetent when comparing their experience to alternatives like Twilio and Smooch.
Seamless Contact Import: Several users have found TextMagic's process for importing contacts to be seamless and user-friendly. They have mentioned the ease of uploading sign-ups from various sources, such as tradeshows they attend. This suggests that TextMagic provides an efficient system for integrating contact lists, allowing users to easily manage their contacts in one place.
Two-Way Chat Messaging: Reviewers appreciate TextMagic's two-way chat messaging feature, which allows them to respond to text messages received and hold conversations within the platform. This interactive and engaging communication capability enhances user experience by enabling real-time and efficient communication with their contacts.
Convenient Billing Structure: Users have praised TextMagic's billing structure with auto balance, which automatically manages and adjusts the account balance. This feature simplifies the payment process, ensuring convenience and peace of mind for users as they can rely on TextMagic to handle their account balance management seamlessly.
Difficulty Adding Pictures: Some users have experienced difficulty when trying to add pictures to their text messages using TextMagic. They have found that the software only allows for adding picture links instead of direct uploads, which can be frustrating and time-consuming.
Issues with Contact Management: Several users have expressed frustration with the contact management feature in TextMagic. They find it complex and suggest that it should be simplified for better usability. This has resulted in some users having difficulties correctly entering names when uploading new contacts by pasting, leading them to delete and re-upload as a CSV file.
Poor Customer Service: A common complaint among users is the poor customer service provided by TextMagic. Multiple reviewers have mentioned their dissatisfaction with the level of support they received from the company, indicating that this continues to be an ongoing issue.
Users highly recommend using TextMagic for sending SMS messages, especially for small businesses. They find the platform easy to use and effective. Additionally, TextMagic is praised for its full range of features, including a consistent interface across platforms and integration with email. Users suggest considering TextMagic if you are frustrated with the high costs, complex systems, or limited capabilities of your current text message broadcast service provider. The service is also commended for its user-level application integration and suitability for non-programmers.
Attribute Ratings
Reviews
(1-9 of 9)Companies can't remove reviews or game the system. Here's why
I wanted to add an SMS list to promote our special event fundraiser with mission Costumes Community Causes. I had never used an SMS service before so did some research and found TextMagic. As a small startup business, I needed the most cost-effective solution to try. TextMagic was the perfect solution for us It is very easy to use and keep marketing costs low while reaching customers that do not want to read email and do not see our social media posts. It was really easy to add the collector to our GoDaddy website. My customers can add themselves or I can upload the signups from the events that we hold. I definitely recommend this if you want to add SMS text campaigns to your marketing.
Text messages can be used to provide notifications, alerts, reminders and promotional messages. You can upload contact lists and send messages to customers, employees, stakeholders, and even members of the general public who are involved in promotional activities. Provides an SMS gateway API to interact with websites and incorporate text messaging capabilities into daily activities.
June 16, 2022
It's not magic, but it works extremely well
When COVID hit, we wanted a way to schedule and send a daily COVID screening text to our staff. We used TextMagic to send these SMS' on a weekly basis. Setup was easy, the texts were delivered on time and the pricing was fair.
The only feature I wish they had was the ability to opt out of particular days, for instance, weekends, more efficiently. As of writing, I don't believe this is an option yet but I did suggest it as an option moving forward.
The only feature I wish they had was the ability to opt out of particular days, for instance, weekends, more efficiently. As of writing, I don't believe this is an option yet but I did suggest it as an option moving forward.
February 22, 2019
TextMagic is magical!
Our company uses TextMagic as an easy way to send out messages to all employees very quickly. We use it to inform employees of weather related delays or closings. We also use it for other types of urgent message that we need to send during off hours. We have employees who do not have company email or company devices to check email during non-business hours. TextMagic allows us to reach everyone whether or not they are on the company's email distribution.
February 22, 2019
TextMagic helped us reach customers we could not before!
The entire office staff uses TextMagic to communicate with our customers. We are able to easily reach our customers that may not be in a position to answer a call. We use it for scheduling, confirmations and general communication. We are thrilled with the results we have gotten and the volume of customers we are able to reach in this day in age where most people prefer to text.
December 12, 2017
PRODUCTIVITY? USE TEXT MAGIC
Score 9 out of 10
Vetted Review
Verified User
Used across the whole organization for immediate dissemination of critical information happening inside the plant. Our plant is situated in remote town of Leyte province occupying few hectares of land in which operation offices are located far from the Administration building where our executives, managers, AVP's, VP's reside. Part of our safety program is to monitor closely the gas emissions and disseminate the information to selected persons once threshold is reached. SMS is the fastest way distribute the information that's why we used TextMagic. It works fine.
October 18, 2017
Value Added
Score 10 out of 10
Vetted Review
Verified User
TextMagic is a very simple tool that allows us to keep our clients end consumers updated with deliveries. We use it as a company as it offers value added services to our already existing supply chain.
October 12, 2017
Fantastic for group texting!
Score 10 out of 10
Vetted Review
Verified User
I run a dance school. I use it for essential contact to all my pupils, i.e. if I need to cancel a class at the last minute due to illness or bad weather. I also use it to remind pupils when we resume classes after a holiday break.
January 06, 2017
Why you should not use TextMagic
Score 1 out of 10
Vetted Review
Verified User
We are using textmagic for our communication and sell to our customers. All our services are based using SMS exchanges. It is the most important tool of my company. Sometimes messages need 20 [minutes] to reach the destination. The support is incompetent and not polite, each time you need something it is impossible. I am totally stuck with them because the phone number that I pay each month to textmagic is on of all my communication. Using Twilio and Smooch is 200% times better than Textmagic.