Overview
Raiser's Edge is a well-rounded database
Good old Raiser's Edge
Raiser’s Edge increase productivity!
Raiser's Edge - not what it once was.
Raisers Edge thoughts
Two for one but careful what you wish for
We love Raisers Edge!
The Raisers Edge Review from an Alumni Relations Perspective
As good a tool as you make it
The Raiser's Edge Enterprise is the only way to Fundraise
Couldn't Imagine a Better Fundraising Database!
The Raisers Edge has good core functionality, but needs an update to web and to allow customization
The Raisers Edge (not RE NXT)
The Raisers Edge as the core software in our integrated solution for fundraising and gift processing.
Awards
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Pricing
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Product Demos
Salesforce for Nonprofits: Migrating From Raiser’s Edge to Salesforce
How to install Raiser's Edge tools
Product Details
- About
- Tech Details
What is Raiser's Edge?
Raiser's Edge Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(213)Attribute Ratings
Reviews
(1-5 of 5)Couldn't Imagine a Better Fundraising Database!
- There are so many fields, almost all of which are options in query, export, and report.
- The integration with Crystal Reports is critical. It is very convenient being able to run Crystal Reports directly from Raiser's Edge.
- Th batch and mail functions also make gift entry and acknowledgement a breeze!
- Query is missing a couple useful options. Most recently, I wished that it included being able to query on whether an address was shared or not.
- Export is missing a couple useful options. We rely heavily on relationships, but you can't query or export at a very detailed degree on a relationship's record.
- It would be really cool if Crystal Reports could be integrated into the dashboards.
- I can't imagine a heavy fundraising effort without Raiser's Edge. It is able to manage so much different data, and the reporting capabilities are excellent.
- Since Raiser's Edge is such a respected system, there are many other companies that offer integrated services, so no matter what you need, it will probably work with Blackbaud and/or their partners.
- past perfect
Our Advancement department relies heavily on Raiser's Edge for all of their data. All gifts are entered, prospect information analyzed, appeals created and documented, event participation tracked. We send emails through NetCommunity, which is driven by Raiser's Edge. It also fuels many of our non-Advancement functions through the IT department. Many of our parent lists and other analysis or mailing lists are pulled from Raiser's, since it's our master database.
A strong data mindset is required to supporting RE, since many people struggle with the interface and intuitiveness.
- Gift entry and documentation
- Appeal segmentation/mailing list generation
- Creative donor reports
- Detailed gift analysis
- Gift analysis
- Online event registration
- Product Features
- Product Reputation
- Vendor Reputation
- Don't know
- I wasn't there.
- Opening a Constituent record and adding data.
- Running reports that are already set up.
- Setting up queries, exports, and reports can be difficult for the novice user, but I think they are still reasonably intuitive.
The Raisers Edge as the core software in our integrated solution for fundraising and gift processing.
- Records various aspects of constituent involvement with the organization.
- Keeps record of all gifts.
- Data posting to Financial Edge (FE) is limited and complicated to understand (took us time to adjust). The posting report does not have enough info: Appeal, campaign and who posted to FE. In genereral, RE/FE integration is not explained by Blackbaud properly, we had to figure out everything on the go.
- Volunteer module is a bit cumbersome; some fields have duplicate fields in the event module; the identical information ends up being recorded in two different places.
- Our constituents are better organized.
- The fundraising structure is more streamlined and logical.
gift processing, data analysis, finance and accounting
marketing
one person is responsible for the overall database management
sometimes we get volunteers for simple data entry
- constituent management
- gift processing and prospecting
- our integration with Financial Edge is specific to our organization use
- not sure, we are using almost all the segments
- possibly utilize actions more
- Product Features
- Product Usability
- Implemented in-house
- data conversion
- integration of RE with FE - the biggest challenge
- gift processing
- queries
- Events Module and Volunteer module overlap and I was not sure which of them to use for recording volunteer participation
- volunteer module is pretty cumbersome (while you can record a lot of information, it requires a lot of time and effort)
be stored for all our departments, so when it comes time to report on Grants we have the information needed at our fingertips.
It solves the problem of who-what-when-where-why. RE is GREAT at allowing the database to be rigid enough for database quality/integrity but fluid and flexible enough to allow all our different department to use it as the CENTRAL (and only) location for all our information needed to not only do our daily jobs, but to leave a good legacy for those who come after us to continue our mission.
- RE is a wonderful donation/fundraising software. You can handle many different types of fund raising with ease. Cash gifts, Deferred Gifts, Recurring gifts, pledges, proposals and legacy gifts are all easily managed within RE.
- RE is flexible with customization fields with attributes for almost every kind of record, constituent, gift, action, event, participant etc. These attributes allow you to add fields and information specific to your department or organization. We currently have attributes for schools, events and volunteers just to name a FEW.
- RE is a relational database, so everything is based on relationships - which is the heart and soul of friend raising. I just love that "it's all connected"
- The membership module works ok, but there is some missed functionality - especially in regards to shared memberships and organizational memberships. Currently if someone is on a shared membership they are there for the ENTIRE membership term. There are no "to and from" dates for secondary members on a membership. While this is not a deal breaker for us, it would be helpful if this additional piece of information was available. Also the database structure forces you to code upgrade or downgrade anytime the program changes. Our upgrades and downgrades are within the category level, not necessarily the program level so some of the upgrade/downgrade codes can be mis leading
- You can search relationships for non-constituents, but event attendees are NOT included in the search, just other relationship records.
- We need increased functionality between RE and NEtcommunity - some of the fields in RE are not available as merge fields in NetCommunity. This limits us on some of the functionality and targeted marketing/outreach that we would like to do
- We have increased our staff productivity because RE "does some of the work for us"
- Our objective to grow membership has panned out because we use Raiser's Edge prospect module to move and track our prospects and potential donors/members. Since moving to Raiser's Edge 10 years ago we have grown our membership by over 3,000 members
Netcommunity. Our member relations person assists with coding and gift entry.
- Fundraising - this is a robust product that allows not only for bookkeeping on the donation and gift side of the house, it also works great for the Relationship management and stewardship portions of the fundraising arm.
- Our programs department puts on over 85 events per year. The amount of information we keep about our events and the registrants is sometimes staggering. That said it is EASY to maintain all the data because of the relationships between events, gifts/fees and participant records.
- Our education department can manage the interns that come in every semester, as well as track the impact we are having on local schools. Our grants require that we report by Title 1, by County and by age. Raiser's Edge allows us to track ALL of this.
- Our volunteers are able to sign up for opportunities to assist where needed
- Grant management for our speakers to schools program
- We have used the attributes in RE to really tailor the information needs of each department.
- Using the Volunteer module we are able to see how much of an impact our interns are having each semester
- We currently use most of the modules associated with Raiser's Edge
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Don't know
- I was not here for this
- Relationship management
- Donations and gift processing
- event management
- Details within the membership module
- guest records in events can sometimes be cumbersome if you have lots of "name unknown" guests attending
- The volunteer module is pretty rigid in the set up - and is written to be used for ANNUAL events like walk-a-thons etc. We have volunteer needs every month so we had to work around these limitations to get it to work.
- I believe that RE's queries are excellent. Your information if very to easy to access and recall. If the data exist in a field in RE then you are able to extract the data. Once you run query, you actually have the option to double click on a record from your results and drill down into the actually record!
- RE has a tool that's called "Default Sets". This allows you to basically build templates for certain types of records. For example, if you have to input 20 fields to create a new constituent record and 10 of those fields are the same for everyone, you can create defaults to auto populate those fields.
- RE's integration with NetCommunity really simplifies online donations. For instance, if you receive 100 donations through your website, rather than have to create 100 individual gift records, RE will enable you to the pull the 100 donations into a batch and process the gifts in minutes.
- It would be nice to see RE put additional emphasis on Community Foundations. The software is written primary for an organization to manage and facilitate their direct contacts and gifts made to them, or said differently, a one-to-many relationship. We would like to see more options to facilitate a one-to-many-to-many relationships. For example, Community Foundation (one) supports numerous non-profit organizations (many) and the donors who contribute to those organizations (many), rather than the Community Foundation simply administering gifts made to itself.
- We would like to see RE have the ability to "link" their Action Records (todo's) directly to Gifts or Funds rather than just constituents.
- Fund Records are not as tightly linked to constituent records via queries as we would like to see them.
Are you a Community Foundation? If so, you will likely need spend time tweaking the product to meet your needs.
If you are using the product to administer your contacts and gifts made directly to your organization, then I would I say you would will be well satisfied in The Raiser's Edge.
- With The Raiser's Edge we have been able to significantly reduce (30% or more) our processing time for new gifts.
- The integration with NetCommunity has allowed us to have a new presence for Online Giving. This has generated several thousand new donations for our organization.
- Linking with Financial Edge is a strength because our Fundraising and Finance departments work closely to monitor and steward grants and donor intent.
- The Prospect/Proposals tab, in conjunction with Actions, are very useful in tracking Moves Management and progress toward closing a gift.
- The Customer Service is insufficient, both in timeliness and expertise.
- The Sales and Contract team are inflexible when it comes to outlining a contract in detail. The Sales team will make commitments via email but the Contract team will not update their template contract to include that language, leaving the Sales team to suggest a "handshake" deal is sufficient. My organization's financial resources are limited and precious, and we have strict requirements about contract language to limit risk.
- Unfortunately my organization has not upgraded in a bit, so perhaps this is actually present in newer versions, but additional functionality and fields to record and link to social media would be helpful.
- The Proposals/Prospect tab, in conjunction with Actions, has led to improved customer service, as it allows access to and knowledge of "Moves" to date and positions our team to advance conversations in spite of staff changes.
- Gift processing
- Donor data management
- CRM
- N/A
- Planned Giving
- Social Media/Online Giving
- Cause-Marketing & Sponsorship
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor implemented
- Address errors
- Duplication of data and information in Actions, Addresses, and other fields
- Reports
- Queries & Exports
- Crystal Reports