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- Premium Consulting / Integration Services
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A strong data mindset is required to supporting RE, since many people struggle with the interface and intuitiveness.
one person is responsible for the overall database management
sometimes we get volunteers for simple data entry
Netcommunity. Our member relations person assists with coding and gift entry.
As far as skills, if you advertise for people with two years of RE experience, you're likely to get a person with two years experience working with two screens in RE. It's a massive program. We use a large percentage of the feature set so we look for more general tech skills than RE specific skills figuring we can teach the RE stuff.
The dedicated person is pretty much of an RE specialist whereas I'm more of an IT generalist with experience with RE (and EE/BBNC/and other Blackbaud products). The dedicated person will run straight-forward and routine queries, reports, and exports in RE and will modify them as needed. For a wholly new data need she'll likely consult with me and we'll craft a query or a process to harvest the data from RE and manipulate it in MS Excel or MS Access. Of late, we're getting better at crafting SQL queries and pulling the data straight in to Excel directly from the Blackbaud database, so SQL skills would be helpful if you're looking to do that.