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Raiser's Edge

Raiser's Edge

Overview

Recent Reviews

TrustRadius Insights

Users have expressed satisfaction with the thorough categorizations available in Raiser's Edge for donations, such as Funds, Campaigns, …
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Raisers Edge thoughts

9 out of 10
July 29, 2020
We use The Raisers Edge for our team. It is our primary database for maintaining all of our donors and their information. We use it to not …
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Awards

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Pricing

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Salesforce for Nonprofits: Migrating From Raiser’s Edge to Salesforce

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How to install Raiser's Edge tools

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Product Details

What is Raiser's Edge?

Raiser's Edge Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(213)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have expressed satisfaction with the thorough categorizations available in Raiser's Edge for donations, such as Funds, Campaigns, Appeals, and Packages, aiding in efficient organization of financial data. This feature has proven to be invaluable for users who require precise tracking and allocation of funds across various initiatives within their organizations.

The flexibility to query and export data within Raiser's Edge has been praised by users for its convenience in retrieving essential information needed for reporting and analysis effectively. By enabling users to customize queries and easily extract specific datasets, this functionality streamlines the process of generating accurate reports tailored to different organizational needs.

Efficiency in data management is enhanced by the beneficial admin abilities present in Raiser's Edge, allowing users to make quick changes, additions, or deletions to the database. The ease of use associated with administering tasks like updating constituent records or modifying donation details contributes significantly to smoother operations and improved productivity for organizations utilizing Raiser's Edge.

Outdated Interface: Users have expressed frustration with the outdated appearance and limited reporting capabilities of Raiser's Edge 7, as well as dissatisfaction with the functionality of Raiser's Edge NXT. Having a more robust and updated interface could greatly enhance user experience and work efficiency.

Challenges with Integration: Some users have faced obstacles in integrating Online Express and Financial Edge, encountering issues like restricted data posting and complexities in understanding the integration process.

Poor Customer Support: Criticisms were directed at Blackbaud customer support for their slow resolution of issues, unexpected fee hikes, and instances of multiple charges for the same services.

Attribute Ratings

Reviews

(1-25 of 82)
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Amy Hanson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Raiser's Edge to track donors, alumni, parents, and all constituents with a relationship to our school. It's used to record gifts, communications, actions, and events and to track prospective donors. It is also used to send email and mail communication. Other departments in our organization frequently ask for information from Raiser's Edge.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Raiser's Edge is used by our Development department to record and track donations. All donations are included in Raiser's Edge, including event registrations and merchandise sales, as well as non-cash donations (stock, in-kind, etc.). It is also used to query constituents and create mailing and email lists, and to track prospects for our Philanthropy advisors and Grant Manager.
MyAn Pacholkow, bCRE | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it only for our fundraising efforts, in our fundraising department. We use it to record donations, generate solicitation or invite lists, and track event participation. We used to track volunteers in Raiser's Edge, but moved away from it. Since Raiser's Edge can store a lot of information, we record and track everything possible, including gift agreements or letters. It helps with record reviewing. We also track meetings or communications with donors and prospects in Raiser's Edge. It provides complete view of donors behaviour and our solicitation efforts.
Linda Behrman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Raisers Edge is being used by the whole organization. Employees access the program to enter communications with donors and potential donors. All of the organization’s constituents data and donor history is stored in the program and accessed by employees at their remote locations. Having a centralized location for the data that our national and international staff can review has made communications much easier to track.
Score 1 out of 10
Vetted Review
Verified User
Raiser's Edge is used by the majority of our fundraising country offices. In our office, we use Raiser's Edge as our main database to track all of our donors and all gifts/donations. It is also used by our finance department to reconcile our bank records with our donation records. It is mainly a tool for fundraising to track constituents and their donations.
Score 9 out of 10
Vetted Review
Verified User
We use The Raisers Edge for our team. It is our primary database for maintaining all of our donors and their information. We use it to not only house the info, but run reports and mailing lists to see how our fundraising goals are doing (this is a super simplified description of how we use it). It is primarily used in our department which is around 130 people, but our entire organization relies on us and our reports and lists from Raisers Edge as their source of information.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
The Raisers Edge is used primarily by our fundraising department to track gifts, memberships, event participation, (paid and free), pipelined cultivation. It addresses the needs of major gift cultivation, patron groups, membership programs, institutional giving (from foundations, corporations, government agencies). However, there are other departments outside of fundraising that also use RE, under our guidance for their relationship management needs which typically involve tracking lists and other populations.
February 10, 2020

We love Raisers Edge!

Kourtney Kirkpatrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Raisers Edge when I worked for Drake University. We used the platform within our University Advancement team for fundraising purposes. I was 1 of 25 users who worked on the platform daily. We did, however, have a team of 50 with some individuals using it on once in a while. I was a huge fan of the NXT version as I started right when it was released. It was much more user-friendly and easier to navigate. I did use the database version to run reports.
Jesse Thill | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Division of Advancement is currently using the Raisers Edge at UCA, which the Office of Alumni Relations falls under. Our department is one of five under the division's umbrella. The Raisers Edge serves as our CRM and houses the alumni database for the university. It allows for a collaborative effort between our department and the others as engage with alumni and friends of the university while doing our best to maintain an up-to-date record of our constituents.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our Development Department uses Raiser's Edge on a daily basis to manage relationships with donors including entering gift data, tracking action items, and pulling queries. This CRM allows our team to work together and have access to the same information. Having everything in one place is essential for managing donor relationships across changing teams.
Jenny Physioc, bCRE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The Raiser's Edge Enterprise is used by the following offices: Development, Marketing and Communications, Accounting, Alumni Relations, Career & Professional Dept. and Scholarships. We store all students, parents of students, graduates, donors, professional companies, and so much more. Raisers Edge is a fantastic software that I have been using for 24 years or more, so long I don't remember.
Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Raiser's Edge is obviously primarily used by our Fundraising department, but we use it to pull lists and reports for the whole organization. It holds employee information that is more detailed than HR's database. The gifts are integrated with Financial Edge to facilitate reconciliation. It is the master database for constituent data for most of the school.
Salvador Orochena | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Raiser's Edge was used to collect interactions with constituents, perform fundraising, record event participation, and extract email lists for marketing material. It allowed us to centralize information into one system.
Lena Trubnikova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
RE is being used by the Fundraising department to keep records of all constituents, gifts and events, track relationships, volunteers. The fundraisers use the proposals to track major gift prospects. We record all donations in it, import donations from Luminate Online and other online platforms into Raisers Edge using either RE import tool, RELO plugin or other plugins. The programming department uses it to record constituents. Marketing uses it to pull queries to communicate with constituents.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Raiser’s Edge as our primary fundraising CRM and financial fundraising production reporting tool. It is used by over 40 staff members with responsibilities that include all levels of giving solicitation, major gifts, direct mail, online contributions, and corporate and foundation grants. Stewardship, research, prospect development, gift entry, reporting, events all use the tool in everyday work.
December 14, 2018

Top-Line Product

Amy Dana, bCRE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Raiser's Edge is the fundraising and alumni tracking database for the advancement department. It is also used by staff in the president's office and the business office for constituent and gift management. RE houses all current information on students, alumni, parents, and donors, including contact information, giving history, work and education information, and other data from across the university.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Raisers Edge in our Development and Membership departments to track all donations and memberships. It allows us to track these transactions as well as our interactions with our donors and members that help us determine how to move people to higher levels of engagement and deeper levels of investment in our mission.
Sydney Graczyk | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our entire organization uses The Raisers Edge. It is a great way to store, access, and organize information. It addresses the business problem of being able to sort donors, volunteers, and program users within the organization. The Raisers Edge is also used to store financial data both for expenses and revenue.
Elora Tocci | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The Raisers Edge is used by the Development department to keep track of important donor and constituent information, such as contact information and relationships with other constituents. It is also used to track gifts made by donors and as a quick point of reference to answer questions about dates contributions were made, addresses to send thank you notes to, and other important information.
Michelle Hidalgo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I work for the Development department and we have a team of four that uses Raisers Edge for our donor database. I am a site admin. We also have Raisers NXT as an additional resource which takes the database view and turns it into an attractive and user friendly view. We are able to easily and efficiently track donor records and run reports. We are able to run consecutive year reports and other detailed reports.
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