ThoughtSpot Review
We use ThoughtSpot for internal and external curated analytics.
Starting at $95 per month
View PricingOverview
What is ThoughtSpot?
ThoughtSpot is an AI-Powered Analytics company, that aims to create a more fact-driven world with an easy to use analytics platform. ThoughtSpot enables users to leverage natural language search powered by large language models to ask and answer data questions.…
Recent Reviews
How ThoughtSpot Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Report sharing and collaboration (77)7.676%
- Drill-down analysis (79)7.474%
- Customizable dashboards (78)6.363%
- Formatting capabilities (78)5.757%
Reviewer Pros & Cons
Pricing
ThoughtSpot Analytics Team
$95
Cloud
per month flat subscription
ThoughtSpot Analytics Pro
starts at $30,000
Cloud
per year consumption-based pricing, pay for what you use
ThoughtSpot Analytics Enterprise
contact for pricing
Cloud
per year consumption-based pricing, pay for what you use
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.thoughtspot.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $95 per month
Product Demos
ThoughtSpot Product Tour
www.thoughtspot.com
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ThoughtSpot?
ThoughtSpot is an AI-Powered Analytics company, that aims to create a more fact-driven world with an easy to use analytics platform. ThoughtSpot enables users to leverage natural language search powered by large language models to ask and answer data questions. Users within an organization can limitlessly engage with live data in any popular cloud data platform to create and interact with granular, hyper-personalized, and actionable insights. Customers can use both ThoughtSpot’s web and mobile applications to improve decision-making. ThoughtSpot’s low-code developer-friendly platform, ThoughtSpot Everywhere, lets customers embed AI-Powered Analytics to their products and services, monetizing their data and engaging users. ThoughtSpot boasts users among organizations like T-Mobile, CVS, Comcast, BT, Ecolab, Wells Fargo, OpenTable, Huel, and Albertsons, who rely on ThoughtSpot to transform how their employees and customers take advantage of data. ThoughtSpot can be tried free for 30 days.
ThoughtSpot Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: In-memory data model
- Supported: OLAP (Pre-processed cube representation)
- Supported: ROLAP (SQL-layer querying)
- Supported: Multi-Data Source Reporting (Blending)
- Supported: Data warehouse / dictionary layer
- Supported: ETL Capability
Supported Data Sources Features
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: ODBC
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: EMC Greenplum
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: SAP Hana
- Supported: Teradata
- Supported: Salesforce
- Supported: SAP
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Customizable dashboards
Ad-hoc Reporting Features
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Predictive modeling
- Supported: Integration with R or other statistical packages
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Output Raw Supporting Data
- Supported: Report Delivery Scheduling
- Supported: Delivery to Remote Servers
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Predictive Analytics
- Supported: Support for Machine Learning models
- Supported: Pattern Recognition and Data Mining
- Supported: Integration with R or other statistical packages
Access Control and Security Features
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Field-Level Access Control (BI-layer)
- Supported: Single Sign-On (SSO)
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
- Supported: REST API
- Supported: Javascript API
- Supported: iFrames
- Supported: Themeable User Interface (UI)
ThoughtSpot Screenshots
ThoughtSpot Videos
ThoughtSpot lets anyone use search ask any question, find insights, and drill infinitely into their company data in seconds. Or get automated insights, when needed.
ThoughtSpot Everywhere: Engaging analytics experiences with search & AI. Businesses today run on apps, and those apps run on data. Too often, however, that data is presented in stale, static dashboards. Users want to be able to surface and explore insights on their own.
Getting more from data in spreadsheets, with ThoughtSpot for Sheets.
How ThoughtSpot Sync enables users to operationalize insights from ThoughtSpot for business apps in use every day, including Slack, Google Sheets, Microsoft Team, ServiceNow, Salesforce, and HubSpot.
ThoughtSpot and dbt’s integration shows how to use search and AI to run live queries on dbt data models and metrics directly in Snowflake, Databricks, or dbt’s Semantic Layer.
ThoughtSpot Sage combines GPT-3’s natural language processing and generative AI with ThoughtSpot's own patented search technology. With guardrails provided by analysts, anyone, regardless of technical ability, it uncovers AI-generated insights and in plain speak.
ThoughtSpot Integrations
- dbt
- Slack
- Microsoft Teams
- Google Sheets
- Microsoft Excel
- HubSpot CRM
- ServiceNow Customer Service Management
- Gainsight PX
- Salesforce
- Zoho
- Looker Modeler
ThoughtSpot Competitors
ThoughtSpot Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | English, Dansk, Deutsche, Español, Français, Italiano, Nederland, Norsk, Português, Suomi, Svenska, 中文(简体), 日本語 |
ThoughtSpot Downloadables
Frequently Asked Questions
ThoughtSpot starts at $95.
Reviewers rate Report Delivery Scheduling highest, with a score of 8.6.
The most common users of ThoughtSpot are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(195)Attribute Ratings
Reviews
(1-20 of 20)Companies can't remove reviews or game the system. Here's why
January 04, 2024
ThoughtSpot - the new GenAI based BI tool around the block!
I use Thoughtspot to enable self-serve analytics on pharmaceutical data.
Thouhtspot's USP is its ease of use for the end users and they get answers from their data in just a few clicks.
Plus, with the introduction of Thoughtspot sage, the Gen AI capabilities provides users with NLP capabilites on their data - which is great for business and HQ users (who are not so tech savvy).
Lastly, feature like SpotIQ provide users with automated analysis and insights on their data - which otherwise would have required some manual intervention from a technical user.
Thouhtspot's USP is its ease of use for the end users and they get answers from their data in just a few clicks.
Plus, with the introduction of Thoughtspot sage, the Gen AI capabilities provides users with NLP capabilites on their data - which is great for business and HQ users (who are not so tech savvy).
Lastly, feature like SpotIQ provide users with automated analysis and insights on their data - which otherwise would have required some manual intervention from a technical user.
- Ease of Use
- Very Fast Querying on even huge datasets
- Strong data modelling features
- Customizability of the visualization/liveboards
- Addition of support for more data warehouse systems
- Option of creating data extracts
December 13, 2023
ThoughtSpot and ideal compagnon for guided analytics
We were consulted by a State organization to analyse data collected through a wide scale user survey. Our mandate was to identify the most frequently quoted applications in calls to the Help Desk and understand their impact on overall satisfaction. After clustering by profile, data was imported into ThoughtSpot and relevant questions asked to generate answers as easy to interpret graphical representations.
- Speed of execution
- Meanigful statistical constructs
- Experimental interactions wth data
- Ease of stating questions in natural language
- Legends to help interpret results to avoid biais
- Sophisticated data modeling features (AFC for example)
We are using the ThoughtSpot embedded product to build out our B2B marketing revenue attribution product called Cortex.
- Embedding reports into a multi tenant SaaS product
- Creating custom dashboards
- Data exploration via natural search
- Ability to build a single dashboard tile containing the main value, a sparkline, and a percent change over time
- Easy way to build a user experience that allows for selecting different metrics to trend from a drop-down on a multi-axis graph
August 16, 2021
The New Generation BI Tool
ThoughtSpot is currently being used by my department and not the whole organization. I work for an insurance client and am responsible for data analytics and visualization. Graphs and other visualizations provide a clearer understanding of what the data says and this is where ThoughtSpot comes in. My clients are trying to move completely to ThoughtSpot for any visualization requirements.
- ThoughtSpot is great at using artificial intelligence to give some automated insights from data.
- ThoughtSpot allows you to source data from multiple data stores like Redshift, Excel, etc.
- Querying on ThoughtSpot is super easy.
- It provides a wide variety of visualization.
- Since ThoughtSpot is not widely used, there are very few tutorials.
- ThoughtSpot needs to include a lot more customization in their visualizations.
- Sometimes, ThoughtSpot is buggy and clients need to contact their support to resolve issues.
July 23, 2021
ThoughtSpot is the best choice for AI augmented BI
ThoughtSpot is used at the division level so all research scientists and business analysts can query into experiment data and process data, get visuals without coding, and access the source data with just a few clicks.
- Ask questions in a natural and meaningful way with a business mindset not restricted by IT skills
- Develop further insights based on search results and recommendations, and vote on quality and relevancy
- Totally shield complexity of tech from end user, so users have consumer-grade UX
- We are surprised to see how this benefited data management and governance
- The productivity gain is enormous
- Customizable UI with minimum coding
- Link to main stream ML platform such as Databricks and AWS Sagemaker
July 23, 2021
ThoughtSpot the King of Adhoc
We use ThoughtSpot throughout our company. The ease of use and the accessibility make it a prime tool for quick research and verification. I work in our Compliance department and I use the tool every day for research. We also have several pinboards setup for quick metrics into several of our more important processes. Each time a new product is released we go to ThoughtSpot to create boards for review.
- Ease of access to company data
- Easy to create and manage pinboards
- I can pull data at any moment for any questions from leaders
- I can review and understand trends and build easy to read reports
- It could be easier to create new worksheets using views
- They removed the ability to have hyperlinks work inside of the search. I use to use hyperlinks in my pinboards but they are no longer clickable.
January 13, 2021
Great tool, even better company!
ThoughtSpot is used widely by organization--roughly 300 active users. It allows users to analyze their data without having to rely on a data analyst. By having a true data democracy, all of our users are able to get the data to make well-informed decisions on their own.
- Self-service data analytics
- Easily search your data using natural language processing
- Ease of use
- Pixel-perfect charting
- Better documentation
- Easier to be picked up by a new user
ThoughtSpot enable self-service BI, and is positioned between classical dashboard BI and AI/ML-based Data Science. It opens up opportunities for business users to better understand their data, and to develop insights on this data. Based on the natural language based query language end user can more easily navigate through their data, and build insights graphics per click. Collaboration with peers and insights consumers is enabled through a social media like sharing, commenting and voting experience. All in all a great step towards data driven company. There are similar products, but ThoughtSpot shines in its set of features and capabilities, as well as in the User Experience.
- Natural Language Query formulation
- Immediate response to any change in query or layout
- Foster collaboration on developed insights
- A true SaaS offering (e.g. like Snowflake)
- Packaged installation based on Docker / Kubernetes
- Full-fledged multi tenant support
April 19, 2020
An investment in ThoughtSpot provides solid ROI quickly
ThoughtSpot is our data warehouse linked to our application for daily use by end-users as well as internally by al areas of the company. It is used for a variety of reporting (sales, inventory, billing) as well as for developing projections. The data warehouse we have developed is quite extensive.
- Excellent natural language
- Good, clean UI
- Highly performant
- Ongoing functional support could be improved
- Quicker reaction to patch / bug fixes
- Increase in self-service day to day system maintenance
March 27, 2020
ThoughtSpot: Easy installation and immediate application
Our organization has had the ThoughtSpot appliance on-prem for about a year. ThoughtSpot hosted a workshop with each division within our organization to establish viable proof of concepts (POCs). Through the workshop, we were able to rank the POC options and then execute an SOW for our most viable option. By the time the SOW was completed, that particular division was "all-in" with the application. It has been extremely helpful for the division in answering questions using the data we already have within our databases. We think of ThoughtSpot as a compliment to Tableau. Tableau does beautiful things with visualizations, but it can only answer specific questions as the designer created it. With Tableau, we can drill down as the answers create more questions without having to continue to recreate new dashboards. That has been the most helpful aspect of the application for our users. Since the first POC was so successful, we engaged ThoughtSpot for a second POC/SOW with a different division that we felt would be the most challenging. We completed that second POC even more smoothly than the first. If we can implement ThoughtSpot in our most challenging division within the organization, then we can use it anywhere.
- Ability to drill down into questions on the fly.
- Easy-to-read pinboards for non-technical executives, including natural language questions.
- Ability to join multiple databases so data can be analyzed across the organization.
- SpotIQ: showing us insights to our data that we didn't even think to ask about.
- The visualizations aren't quite as clean as other leaders in the viz space.
- Difficult to customize the visualizations.
- The application is still in its younger years and still needs more time to be fully developed.
December 31, 2018
Just getting started - so far so good!
Used in several instances across the company. For the purpose of this survey, will focus on the external implementation which serves data and insights to our customers (primary mortgage market).
- Natural language search is a really neat feature which allows anyone with the business context to search for insights and then create pin boards for reference.
- SpotIQ is fantastic feature which can survey, crunch, and analyze vast amounts of data, run models, and provide automated insights.
- Support and consistent performance across major browsers could be a focus area. ThoughtSpot is optimized for Chrome, and supported for Firefox and IE, however, performance on IE can be slow relative to Chrome.
November 21, 2018
ThoughtSpot is right on par with the major BI vendors.
We are using ThoughtSpot to address simple use case needs where Tableau dashboards can't quite provide the self-service capabilities we would like. We plan to expand it across the whole organization but currently have only 5 projects live so far.
- Self-service. Other vendors like to cite self-service as within end users reach but not like ThoughtSpot. It is able to create a "Google-like" interface that all can understand, rather than just the trained Analyst.
- Search. Vendors are starting to work with search in their products but ThoughtSpot was built with that in mind from the beginning.
- Anomaly detection and advanced analytics. With SpotIQ, end users with very little training are able to take advantage of models that normally require specialized training.
- Back end improvement. We would love to see a more robust back end for administrators and for even loading the data into ThoughtSpot.
- Drivers. Current drivers give mixed results on loading data but we are told new ones are being developed.
- Permissions. We would like to see more granular permissions available but have been told this is coming as well.
November 14, 2018
ThoughtSpot - Getting Started but Good so Far!
Limited use currently but would like to roll out broadly to the organization. Addresses needs of business users to get data without having to go through an analyst
- Scalability
- Speed
- Recommending insights
- Ability to embed in other tools
- Data ingestion
- Data compression
November 13, 2018
Good tool, still needs some polishing
We are embedding ThoughtSpot into our website. External customers (financial advisors) will be able to get a summary of how their retirement plan participants are doing as far as being on target to retire successfully from a pre-built pinboard. They can then modify or start a new search as they see fit. We use row-level security so people can only see data for their plan, and have pre-aggregated data with no row-level security so they can compare to the industry without seeing details of plans that are not theirs. We also use column-level security to hide things like an SSN column, or a formula to mask the SSN based on what group the user is in.
- Very fast. The in-memory solution seems to respond very quickly.
- Very easy to type something and get a nice visual with little effort.
- Everything can be shared with other uses very easily.
- Until the natural language search is available, an external customer with zero training is going to have some issues. Everyone is spoiled by searching the way we speak so that feature will be great when available.
- Why can't I thumbs up/down an insight that was generated for me like I can when I run an analysis myself?
- You constantly get popups about saving before losing changes. It would be nice if it only popped up when there was an actual change. For example, when I change something and then change it back, I shouldn't get a 'do you want to save' popup.
November 13, 2018
Excellent tool for data democratization
ThoughtSpot is being used at my company to create business insights and make data easily accessible for the non-technical users. It is used across the whole organization in varying capacity depending on a user's role. We had a significant backlog of reporting changes before implementing ThoughtSpot. After implementing ThoughtSpot the backlog has reduced significantly due to enhanced self-service.
- Self-service is the biggest advantage of ThoughtSpot.
- The query performance is very fast.
- It is very easy to spot data quality issues
- Data discovery is easily available.
- I think visualizations can be better.
- Data prep is missing. This feature is available in most of the market leading tools.
- Advanced analytics and predictive analytics can be improved as well. ThoughtSpot answers WHAT but does not answer WHY.
November 13, 2018
A great tool for prepared and harmonized data
We recently started using ThoughtSpot as a reseller/partner in Germany. My first experience, when I started about 2 months ago, was kind of poor. As I'm working with ETL Tools the majority of the time, I was still missing the possibility for data preparation. But on further review, I could gain more knowledge and experience through the back-end of ThoughtSpot. I hope to learn more about specific use cases where a significant added value can be generated.
- Attractive layout
- High performance in speed
- Easy to use
- ETL
- Database connectors set up via user interface
- Standard format definings
February 22, 2018
Perfect for Financial/Sales Data Crunching
ThoughtSpot was used primarily by the reporting and analytics team to generate dashboard reports used across the entire organisation. ThoughtSpot helps summarise various metrics and parameters essential to quantify business performance. Moreover, automation of reports using ThoughtSpot significantly reduces developer effort as well as time taken to generate and share reports.
- Using ThoughtSpot is fairly straightforward. Interface is easy to use, can be learned quickly.
- Support service provided is great. They are prompt and helpful.
- Works brilliantly for finance-related reporting.
- Initial setup of the tool can be quite a pain. Not as easy to set up as Looker or Oracle BI.
- Search primarily works based on keywords - language processing could be better.
- Not as productive for running analytics outside of finance/sales data.
February 14, 2018
Thoughtspot: google your data
Thoughtspot is used in my organisation as a Google for data; predominantly thoughtspot is used by our senior management to find trends and compare sales performance. Thoughtspot is a powerful tool for general day to day data analysis and provides a quick glance at KPIs for your organisation.
- It's a Google for data
- Thoughtspot can process huge amounts of data smoothly
- It is generally very fast with rendering visuals on large datasets
- Great support staff
- Thoughtspot does not have a mobile app
- It cannot perform group by functions effectively
- Not meant for complex visualizations
- Not flexible enough for users to build combination charts
February 06, 2018
ThoughtSpot - from a user/admin perspective
We are using ThoughtSpot throughout the organization. I've personally trained our call center supervisors in the use of the tool along with retraining our corporate users repeatedly. I am the in-house expert on ThoughtSpot.
Our main use case is research and ad-hoc exploration. Tasks that would take hours to days previously are completed within 1/2 hour and span millions of rows of data in the process. Specifically, we are speeding up our access to data (user license limitations are removed with ThoughtSpot) and speed of insight (e.g. ad hoc exploration).
Our main use case is research and ad-hoc exploration. Tasks that would take hours to days previously are completed within 1/2 hour and span millions of rows of data in the process. Specifically, we are speeding up our access to data (user license limitations are removed with ThoughtSpot) and speed of insight (e.g. ad hoc exploration).
- Millions of rows via in-memory database creates quick-insight/access to data
- No user license restrictions (license is based on data loaded to the instance)
- Easy Google-like interface for querying data
- Simply put, ThoughtSpot is a new product. formatted/pixel-perfect reports are not what ThoughtSpot is good at.
- Limited app-level administration controls.
- Limited in allowing modification to "loaded" tables. For example, a DBA likes fields in a proper order. ThoughtSpot relies heavily on unchanged table structures (assigned by guide) and so new field adds must be added to the end or all relationships and reports are invalidated. This is not the end of the world.
February 06, 2018
ThoughtSpot analysis for Health organisations
We looked at ThoughtSpot at a time where we wanted to explore the idea of natural language based analytics. This would be used to augment our current investment in other technologies such as QlikSense.
To this end, we carried out a proof of concept to understand how the product could meet our needs.
To this end, we carried out a proof of concept to understand how the product could meet our needs.
- The company behind ThoughtSpot is very professional and keen to work with you.
- The product is very good for traditional business-related scenarios such as spend, orders, and purchase related queries.
- The interface is reasonably good and intuitive.
- ThoughtSpot does not allow for true natural language. What it does is allow keywords to be used which it interprets and is similar to the way you might look for a product using Amazon.
- The product is a challenge when it steps outside of traditional sales-based analysis. In our case, we wanted to analyse health data which is far more complicated and prone to variance.