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ThousandEyes

ThousandEyes

Overview

What is ThousandEyes?

ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.

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Recent Reviews

ThousandEyes Review

7 out of 10
August 27, 2023
Incentivized
Well for now we're using it to basically try to identify whether issues on our network between point A and point B. And we were trying to …
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none

10 out of 10
June 09, 2023
Incentivized
St Luke's is using ThousandEyes for network analysis including dropped packets and network performance between all of our campuses.It is a …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is ThousandEyes?

ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.thousandeyes.com/pricing/?u…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is ThousandEyes?

ThousandEyes is Internet and Cloud Intelligence technology. Its Digital Experience Monitoring (DEM) platform and solutions deliver a collectively powered and correlated view of network and application performance, as well as the Internet. This enables enterprises to work more efficiently and effectively internally, along with service providers, to improve the quality of customer, workforce and enterprise digital experiences. The visibility provided by ThousandEyes also enables enterprises to optimize ongoing infrastructure investments, reduce support costs, quickly take action in response to global Internet outages, and even proactively re-configure networks in anticipation of congestion or other trouble spots.

ThousandEyes solutions are based on an extensive collection of vantage points located across the Internet, and on enterprise infrastructure and end-user devices, providing visibility across the entire digital supply chain, from end-user to application. ThousandEyes leverages the data collected from tests initiated from those vantage points to produce visualizations that can help IT organizations quickly pinpoint root cause of issues that impact digital service delivery, and understand and improve how customers and employees experience websites, applications or services.

The vendor states it is currently used across industry sectors, including financial services, technology, healthcare, pharmaceuticals, retail, manufacturing, education and many others. Cisco Systems acquired ThousandEyes in 2020.

ThousandEyes Features

  • Supported: Border gateway protocol (BGP) monitoring
  • Supported: Digital experience monitoring (DEM)
  • Supported: Browser synthetics

ThousandEyes Screenshots

Screenshot of Path visibility demonstrates outages.Screenshot of ThousandEyes End User Monitoring delivers both on-demand and real-time visibility into each employee’s experience of SaaS and Internally-hosted applications, as well as underlying wireless LAN, WAN, Internet connectivity and system health.Screenshot of ThousandEyes Internet Insights™ combines a massive data set with algorithmic outage detection to provide near real-time insights into the SaaS applications and networks your business relies on. With Internet Insights, you can manage digital experience at Internet scale.Screenshot of

ThousandEyes Videos

ThousandEyes Competitors

ThousandEyes Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesEnglish

Frequently Asked Questions

ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.

AppNeta, Catchpoint, and Dynatrace are common alternatives for ThousandEyes.

Reviewers rate Support Rating highest, with a score of 9.2.

The most common users of ThousandEyes are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(115)

Attribute Ratings

Reviews

(1-25 of 48)
Companies can't remove reviews or game the system. Here's why
August 27, 2023

ThousandEyes Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The visual display. We really like the single pane view of the way things are.
  • Basically more API integration. The more, the better. I mean, we like to see a lot more cloud management tools on there.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Cloud Service Monitoring.
  • DEM - Digital Experience Monitoring.
  • Automated Session Testing.
  • Simple API/Webhook Integration with ServiceNow and MS Teams.
  • It is a bit pricey compared to other solutions.
  • Hoping that Cisco will offer an enterprise agent that is applied to Access Points.
  • Running an endpoint agent on a NUK or RaspberryPie leaves something to be desired for a Cisco to release a small form factor endpoint.
Mahesh Doshi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Network path for a particular communication
  • Baseline network performance
  • Alert in case of any change in network path causing performance problems
  • Integration with applications like appdynamics is useful, but there are gaps. WE are unable to get appdynamics results into thousand eyes
  • Integration with Active directory
June 09, 2023

none

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • root cause for network outages
  • network performance issues
  • Teams call drops
  • reporting
  • none i can think of
June 09, 2023

Comments

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Seeing the throughput of the point to point connection with the internal to external agents
  • Packet loss visibility end to end
  • Internet Customer access to the Web site to see the visiibility
  • in path determination the firewall presence
  • Web proxies
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Provide End to End path visibility
  • Provide insights into End User Experience when access applications in the Data Center or Cloud
  • Integration with other solutions like SD-WAN to help better manage the network
  • Integration with other Cisco solutions to provide end to end network coverage across Data Center, WAN, Campus and Cloud.
  • Integration with Security products to provide better visibility into impact to network connectivity caused due to security related incidents.
  • Focus on remediation of problems, leveraging AIOps.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Able to drill down to see exactly what is going on
  • able to monitor multiple networks at once
  • alerts are simple and easy to understand
  • The UI can always use improvements
  • Monitoring Network traffic can get hectic
June 09, 2023

Thousand Eyes

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Alerts on BGP peering drops
  • Monitors paths between data centers
  • Gives bandwidth data between data centers/thousand eyes agents
  • Training for all the features
  • Setting up private BGP peerings. Have had some difficulty in this area in the past
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