ThousandEyes Reviews

16 Ratings
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Score 8.8 out of 100

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Reviews (1-2 of 2)

Shashank Pathak | TrustRadius Reviewer
May 07, 2020

ThousandEyes Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
The support team of ThousandEyes is very cooperative and also they provide solutions very quickly with extensive reasoning for sticking on a particular path. I have personally interact many times and get explanatory solutions for my queries and concern. So overall, they work well with great knowledge and expertise in their field.
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Manuel Ayala | TrustRadius Reviewer
October 07, 2019

Great value for cost on network monitoring

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

10
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
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Feature Scorecard Summary

Network monitoring (7)
8.2
Baseline threshold calculation (7)
8.8
Alerts (7)
9.0
Network capacity planning (7)
7.4
Network mapping (7)
9.0
Customizable reports (7)
8.7
Wireless infrastructure monitoring (6)
6.6

About ThousandEyes

ThousandEyes is an Internet and Cloud Intelligence provider. Its Digital Experience Monitoring platform delivers a collectively powered view of the Internet, which enables enterprises and service providers to work together to improve the quality of every digital experience. The visibility provided by ThousandEyes enables users to optimize application delivery, end-user experience, and ongoing infrastructure investments.

The vendor’s value proposition is that ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. The ThousandEyes platform leverages data collected from an unmatched fleet of vantage points throughout the global Internet, from within data centers and VPCs and on end user devices to expose key dependencies that impact digital service delivery, empowering businesses to see, understand and improve how their customers and employees experience any digital website, application or service.

Additionally, the vendor says the ThousandEyes solution is ubiquitous across industry sectors; customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing, and education.

ThousandEyes Features

Network Performance Monitoring Features
Does not have featureAutomated network device discovery
Has featureNetwork monitoring
Has featureBaseline threshold calculation
Has featureAlerts
Has featureNetwork capacity planning
Does not have featurePacket capture analysis
Has featureNetwork mapping
Has featureCustomizable reports
Has featureWireless infrastructure monitoring
Does not have featureHardware health monitoring

ThousandEyes Screenshots

ThousandEyes Integrations

Slack, HipChat, PagerDuty, Webhooks

ThousandEyes Competitors

AppNeta, Catchpoint, Dynatrace, SolarWinds, LiveAction

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

ThousandEyes Support Options

 Free VersionPaid Version
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone
Live Chat
Email

ThousandEyes Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:All
Supported Languages: English