ThousandEyes Reviews

21 Ratings
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Score 9.0 out of 100

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Reviews (1-2 of 2)

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May 07, 2020
Shashank Pathak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Support Rating

The support team of ThousandEyes is very cooperative and also they provide solutions very quickly with extensive reasoning for sticking on a particular path. I have personally interact many times and get explanatory solutions for my queries and concern. So overall, they work well with great knowledge and expertise in their field.
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October 07, 2019
Manuel Ayala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
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Feature Scorecard Summary

Network monitoring (8)
Baseline threshold calculation (8)
Alerts (8)
Network capacity planning (8)
Network mapping (8)
Customizable reports (8)
Wireless infrastructure monitoring (6)

What is ThousandEyes?

ThousandEyes is Internet and Cloud Intelligence technology. Its Digital Experience Monitoring platform delivers a collectively powered view of the Internet, enabling enterprises and service providers to work together to improve the quality of digital experiences. Visibility provided by ThousandEyes enables users to optimize application delivery, end-user experience, and ongoing infrastructure investments.

ThousandEyes is based on a distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. The ThousandEyes platform leverages data collected from a fleet of vantage points throughout the global Internet, from within data centers and VPCs and on end user devices to expose dependencies that impact digital service delivery, allowing businesses to see, understand and improve how customers and employees experience websites, applications or services.

The vendor states it is currently used across industry sectors, including Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing, and education. Cisco announced its intent to acquire ThousandEyes in early 2020, to extend its monitoring and visibility portfolio.

ThousandEyes Features

Network Performance Monitoring Features

Has featureNetwork monitoring
Has featureBaseline threshold calculation
Has featureAlerts
Has featureNetwork capacity planning
Has featureNetwork mapping
Has featureCustomizable reports
Has featureWireless infrastructure monitoring

ThousandEyes Screenshots

ThousandEyes Integrations

Slack, HipChat, PagerDuty, Webhooks

ThousandEyes Competitors

AppNeta, Catchpoint, Dynatrace, SolarWinds, LiveAction

ThousandEyes Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

ThousandEyes Support Options

 Free VersionPaid Version
Video Tutorials / Webinar
Live Chat

ThousandEyes Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:All
Supported Languages: English