TIBCO Spotfire Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
679 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-22 of 22)

Aditya Singh profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

8
The Spotfire support is quite responsive on the support requests but sometimes the issues(requirements) can't be achieved as those are not available in Spotfire and there is no out of box solution so they ask to raise enhancement request. Also, TIBCO community play a very important role by encouraging users to post their doubts and queries and other users can reply to them.
Read Aditya Singh's full review
Tim Daciuk profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source

Support

9
Support has been helpful with issues. Support seems to know their product and its capabilities. It would also seem that they have a good sense of the context of the problem; where we are going with this issue and what we want the end outcome to be.
Read Tim Daciuk's full review
Cordell Yin profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

7
I haven't had too much experience with contacting customer service or support. I couple of times I had sent in questions with no response. I heard recently that in an agreement with Perkin Elmer, Tibco was going to leverage their support team to take over customer support.
Read Cordell Yin's full review
Brent Meyers profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

8
Tibco is very responsive to each of our questions. They are quick to jump on webex and troubleshoot issues with techs and/or receive files to analyze on their own. On occasion, Tibco has pushed back on their willingness to recognize certain issues that we have located.
Read Brent Meyers's full review
Michael Soliman profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

10
I haven't directly dealt with their customer support staff, but my colleague has and he was very impressed by their level of expertise and professionalism. I do remember that he was trying to work his way through some new functionality introduced and the customer support rep was able to navigate him through some very obscure code to make the fix.
Read Michael Soliman's full review
No photo available
November 21, 2017

Awesome

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
Always willing to help. Very responsive and educated people. Me and my team were really satisfied. Always available (since we're in Italy sometimes when needed to communicate with the US, despite the time difference, we were always available to get help from the tibco spotfire support team)

In overall, very good! No complains!
Read this authenticated review
Harry Gu profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

9
They have good technical support. They've solved a number of technical issues for us, even though sometimes it took time for them to release the patches. The consultant we've worked with was knowledgeable and helpful. Also, the discussion board on Tibco's web site was very active and helpful.
Read Harry Gu's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

10
When we were first looking for BI tools, we had almost settled on one. A sales rep from TIBCO convinced my boss that we should at least just let them do a demo. And boy are we glad we did. From 15 minutes into the demo we knew we had something special and it would fit us for exactly what we were looking for. I have zero regrets and have and would highly recommend Spotfire to others. Any time I call and anytime I needed anything, my emails are answered incredibly quickly and they have a "can do" and "how can I help attitude" where other vendors did not have the same assistance.
Read this authenticated review
No photo available
December 09, 2016

Spotfire

Score 7 out of 10
Vetted Review
Verified User
Review Source

Support

7
We need to call the support desk multiple times to get our issue sorted. And there is a price tag on all their services
Read this authenticated review
No photo available
March 04, 2016

Spotfire for BI - WIN

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

9
From the day we showed interest through now, Tibco's support has been impeccable. The sales and information team hung with us through trials and meetings to get us to commit for 1 license. After that we quickly learned the power of the program and expanded our licenses. We also were appreciative of being able to contact support through the initial setup and configuration learning.
Read this authenticated review

Feature Scorecard Summary

Pixel Perfect reports (28)
7.1
Customizable dashboards (253)
8.4
Report Formatting Templates (220)
7.7
Drill-down analysis (248)
8.5
Formatting capabilities (260)
7.5
Integration with R or other statistical packages (187)
8.1
Report sharing and collaboration (234)
8.0
Publish to Web (194)
8.3
Publish to PDF (231)
8.0
Report Versioning (18)
8.0
Report Delivery Scheduling (144)
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.) (266)
8.6
Location Analytics / Geographic Visualization (232)
8.5
Predictive Analytics (198)
7.7
Multi-User Support (named login) (203)
8.4
Role-Based Security Model (171)
8.4
Multiple Access Permission Levels (Create, Read, Delete) (189)
8.4
Responsive Design for Web Access (148)
7.5
Dedicated iOS Application (106)
7.8
Dedicated Android Application (11)
3.4
Dashboard / Report / Visualization Interactivity on Mobile (125)
7.7
REST API (48)
7.6
Javascript API (48)
7.4
iFrames (36)
7.3
Java API (39)
7.1
Themeable User Interface (UI) (47)
7.3
Customizable Platform (Open Source) (41)
7.3

About TIBCO Spotfire

TIBCO Spotfire® is a data visualization platform that aims to speed individual time to insight and spur analytics adoption across the organization. According to the vendor, Spotfire helps users quickly and easily generate insights with three new ways to support their analytical preferences: NLQ powered search, AI-driven recommendations, and direct manipulation. Users can add context with native streaming for integrated analyses of real-time and historical data, best-in-class geoanalytics, and one-click predictive analytics to go beyond basic visualizations and understand the factors driving trends and what will happen next.

TIBCO Cloud Spotfire® provides the same business intelligence tools as Spotfire Desktop, with the addition of web authoring.

According to the vendor, Spotfire's differentiating hybrid in-memory/in-database analytics architecture supports the most demanding enterprise needs, easily scaling to thousands of users and limitless rows of data.

Spotfire is deployed in companies in financial services, energy, manufacturing, consumer packaged goods, government, travel & logistics, helathcare, life sciences and more.

TIBCO Spotfire Features

BI Platform Features
Has featureAdministration via Windows App
Has featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Has featureOLAP (Pre-processed cube representation)
Does not have featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Does not have featureParAccel
Has featureSAP Hana
Has featureTeradata
Does not have featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Does not have featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Has featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Has featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Does not have featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Does not have featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Has featureREST API
Has featureJavascript API
Has featureiFrames
Has featureJava API
Has featureThemeable User Interface (UI)
Has featureCustomizable Platform (Open Source)

TIBCO Spotfire Screenshots

TIBCO Spotfire Videos (4)

TIBCO Spotfire Downloadables

TIBCO Spotfire Integrations

TIBCO Spotfire Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
On-premise EditionPricing DetailsTerms
TIBCO Spotfire PlatformPlease contact TIBCO sales
SaaS EditionPricing DetailsTerms
TIBCO Cloud Spotfire - Analyst$125/mo, $1250/yrPer Seat
TIBCO Cloud Spotfire - Business Author$65/mo, $650/yrPer Seat
TIBCO Spotfire for Amazon Web Services$0.99Per Hour (Starting)
TIBCO Spotfire Cloud EnterprisePlease contact TIBCO sales
TIBCO Cloud Spotfire - Consumer$25/mo, $250/yrPer Seat

For Enterprise engagements, please contact TIBCO directly for a custom price quote.

TIBCO Spotfire Support Options

 Free VersionPaid Version
Live Chat
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar
Phone
Email
Web

TIBCO Spotfire Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Mobile Web
Supported Countries:Available in all regions
Supported Languages: English, Spanish, French, German, Portugese, Chinese, Italian