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Time Doctor

Time Doctor

Starting at $7 per month
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Overview

What is Time Doctor?

Time Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale.Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all…

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Recent Reviews

TrustRadius Insights

Helpful Tracking Tool: Users have found Time Doctor to be a helpful tool for tracking computer activity and accurately accounting for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Basic

$7

On Premise
per month

Basic

$7

Cloud
per month

Standard

$10

On Premise
per month

Entry-level set up fee?

  • $9.99 per user
    Optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Time Doctor?

Time Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale.


Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all sizes are actively working on the right things while also offering actionable insights to maximize performance and efficiency. Time Doctor tracks the collective hours a team puts in. But it also provides a detailed breakdown of the time spent on each project, client, or task, down to the second. This helps executives gain a better understanding of how time is invested, validating the time allocated to each activity and project. This data is not only vital for accurate client billing but also indispensable for maintaining precise payroll records.


Workday analytics are presented through dashboards, and over eight analytic reports and premium features that showcase productivity indicators. This includes web and app usage, daily timelines, projects and tasks, as well as productive and unproductive time.


Leaders can identify top performers, inefficient processes and unhealthy behaviors to improve performance and morale. What’s more, every team member can use these analytics to identify their own strengths and weaknesses to pinpoint where improvements can be made.


Time Doctor ultimately aims to bring clarity to the user's workday, helping to ensure that every minute of the workday is accounted for and optimally used.


Time Doctor Features

  • Supported: Employee Monitoring: Bosses can make sure company time isn’t being wasted, as Time Doctor tracks workers' activities. Employers can track the sites employees visit, their keystrokes and mouse movements, and take periodic screenshots automatically or on request.
  • Supported: Payroll: The system incorporates both hourly wages and fixed salaries into time tracked to automate payroll calculation. This information can be exported through an integrated payroll provider.
  • Supported: Report Production: The system automatically produces reports on activities and productivity at predetermined intervals. These tools help stay up to date on what employees are working on and if they are completing their tasks in an efficient manner.
  • Supported: Client Portal: Information can be made accessible through client logins that display only work done for that client.
  • Supported: GPS Tracking: Employers can make sure their workers are where they are supposed to be when on assignment through their smartphone.
  • Supported: Platform Support: Time Doctor is compatible with desktops, tablets, Android and iOS.

Time Doctor Screenshots

Screenshot of Web App and Usage ReportScreenshot of Timeline ReportScreenshot of Realtime DashboardsScreenshot of Attendance ReportScreenshot of Real-Time Email NotificationScreenshot of Interactive Desktop AppScreenshot of Timeline

Time Doctor Videos

An overview of what Time Doctor is: a productivity tool with time management apps that lets users harvest time tracking data on a company's work habits and then provides analytics to show key areas where improvements can be made.
A quick overview of Time Doctor’s Integration options and how they can help gain deeper insights into team performance and where to make improvements.
This video explains how to use the Time Doctor desktop app.
How Time Doctor's reports can help improve team performance.

Time Doctor Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Chrombook
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Russian, Spanish, Portuguese, Arabic, French, German, Turkish

Frequently Asked Questions

Toggl Track, Hubstaff, and Harvest are common alternatives for Time Doctor.

Reviewers rate Usability highest, with a score of 10.

The most common users of Time Doctor are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(100)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users commonly make the following recommendations about Time Doctor:

  1. Users suggest considering more customizable reports to better suit individual needs.
  2. Several users express a desire for improved customer service and faster response times to resolve technical issues.
  3. Some users recommend clarifying the usage and limitations of the software to address any potential invasion of privacy concerns.

These recommendations focus on enhancing customization options, improving customer service, and providing clear information about the software's features and limitations.

Attribute Ratings

Reviews

(1-25 of 55)
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John Epok Pascual | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • In depth and productivity summary per task per group and per agent
  • As a manager I can peak through what my team is working on and readily assess compliance and adherence
  • Has helped a lot on attendance tracking
  • Activity recording ie url and screenshots
  • Integration to Zendesk can be improved and other systems in place.
  • Alignment with customized metrics from Zendesk to how Time Doctor assess agent's productivity e.g an agent has spent 30 minutes on ticket tasks - it would be good to have an overview as well as to what are those tickets.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It helps in accurate time tracking
  • It easily integrated with the Project Management tools
  • It helps in remote team monitoring
  • It can be improved in user interface customization
  • The built in feedback featured can be added, it will helps the users along with the development team of the software
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It tracks computer activity, yet can be configured to pause while managing personal computer tasks.
  • It can be edited so that non-computer tasks such as site visits or meetings can be accounted for.
  • It is very helpful to refer to when submitting time sheets.
  • The non-computer task description fields have limits as far as details that can be added.
July 07, 2021

Excellent Tool!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The timeline report is very helpful for me in checking the team's attendance. When I start my day, I don't have to chat each person in the team to check if they already started working. This report displays a real-time view of online and offline staff in the team.
  • The desktop application is very easy to use. No drama!
  • Other reports that we often use in translating productivity is the Total Hours Tracked and the Web and App Usage. Hours Tracked outlines how long a staff member spends working at the computer vs. away and how long their breaks last. Web and App Usage records which websites and applications are used while working so we can track patterns and learn how to keep the team on task.
  • When checking/viewing Web and App Usage, I wish there's an option on this page to update or change the app's rating without going to settings page. It will be a lot easier for us to update the ratings on the Web and App Usage.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Track how many clicks per second.
  • Track keyboard activity per second.
  • Take screenshots every a corn period of time.
  • Track total time spent in different tasks.
  • Sometimes it would show no activity at all even when there is.
  • Webcam photo capability is an invasion of privacy; I don't think it should be an option.
Somnath Chaudhari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Time Doctor shares the screencast pictures of users so you can check what the end user is doing and if any issue existed in the past and you forget you can check through the screencast options.
  • For freelancers as well as trainees or new employees, you can increase their productivity.
  • Best solution for all in one to manage ERP like applications.
  • Please add billed hours to end users so hr/admin can decide the cost and pay on the basis of hours.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Manage Time - both in terms of attendance but also productivity. E.g., if too much time is spent on a particular task, the employee concerned can be up-skilled to improve his efficiency.
  • Allows for non-intrusive yet effective monitoring especially in the case of WFH/Hybrid situations, providing both employees and employers with an accurate record of time and effort invested.
Mark Rueckert | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • Upsets you. Time Doctor does a great job making you upset when it glitches out and stops tracking your time.
  • Not tracking your time. Weird right? Shouldn't time tracking a product track your time? Well, this one doesn't... it attempts it, but it rarely gets it right.
  • Blowing off support. They do an excellent job never answering your emails or concerns.
  • FIX YOUR APP!!! A huge part of my day is spent on the phone and working remotely. I downloaded the app and did everything support told me to fix it. I spent a month testing out everything they told me to get this to work. But no matter what, about 5 minutes into working, the app would stop tracking my time. I spent more time working on the app than on my job.
  • Update the UX! I was embarrassed for the company when I first opened time doctor. It looked like it was created in the '90s and hadn't been touched since.
  • Get better support. I had a lot of issues with using this product. Every time I'd reach out it would take several days to get a response. Then the response would be vague and took multiple emails to figure out what they were saying. Terrible support.
September 07, 2017

Time Doctor Saved My Tail

Hillary Smith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Screenshots. Very great feature.
  • Prompts when employee is away...reminding them to clock their time.
  • Ease of dashboard use.
  • No screenshots for mobile use time logging...though I don't know how that would be done anyway. My employee said that Time Doctor was slowing down her computer, so she was logging her time on her phone--but then I couldn't see the screenshots.
  • Tech support is a little hard sometimes.
Timothy Maximilian Scherman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Poor time use reports
  • Daily nice formatted overview emails
  • Question of time use after returning to PC
  • No time budget can be set up on projects
  • Every user costs extra
  • Sometimes the prompting question is annoying
Hitesh Trivedi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Record the time in very accurate way.
  • Web dashboard and application both are easy to use.
  • Gives us warning if we are doing non-important things like Facebook, YouTube etc.
  • Time doctor support is very kind, they hear our problems and that I like most.
  • In billing once a card is added we cannot delete that. So it should be like we can delete the old one and add the new one.
  • In the desktop application its starts recording time when we set the task name and press enter, instead of that we should click on a start button.
  • In an account we need to define some sites' URL, so whenever a user opens that it stops recording time without his permission.
Shohani Uzzaman Joarder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Good management of team members.
  • Accurate time log reports.
  • Access.
  • Allow small freelancing teams like ours to use our own branding in the report.
  • Add some more features to request payments from the clients.
Sidharth Kavalu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Distractions such as YouTube and Facebook are tracked accurately and are reported as poor use of time.
  • Random screen shots taken at regular intervals gives insight on the progress of a project.
  • Daily and weekly reports are extremely helpful in providing a broader look at the team's efficiency.
  • User Interface and design looks a little dated
July 18, 2017

Time Doctor Review

Ezra Okuro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It allows for you to manage multiple users effectively. Which means it is a one stop shop.
  • Screen shots become necessary when you are having issues with someone getting a task done on time and can have an honest discussion.
  • It has many channels and ways it can be used for all different kinds of work.
  • UI/UX it can get a bit bulky and hard to use.
Svetlana Mojic Dzakula | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I can see when my employees were working on a project and when they are not.
  • I can later check how much time we spend on each task.
  • Our clients can see that we were working on.
  • When we archive project on Asana it is not archived in time doctor.
  • Sometimes it calculates wrong, actually adding to the wrong task. We had that issue earlier but hopefully we won't anymore.
  • Most important thing: if we by mistake turn on the wrong task, and then later realise that, it would be great if when we edit the task name, the software is able to add print screens which already exist with the new name, and actually keep them. At the moment, when we change a task name, time doc looses print screens, and that is hard to explain to clients.
Turan AYDIN | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We start to measure how much time they are using for different tasks so we optimize the tasks.
  • Also people start to see how much time they work and they start to care more about working hours.
  • We need integration with ManageEngine Service Desk Plus.
  • We also need integration with Assembla.
July 17, 2017

Productivity Rules

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • A staff member was using most of the day for usual and mundane tasks so I was able to contact her and get her back on the priority task.
  • A staff member was using company time to do personal shopping, which is not allowed.
  • All staff members have an opportunity to see where their time can be better utilized that has increased productive work to 90% as opposed to 40% before Time Doctor.
  • Projects and tasks could be improved, if tasks are created for a project, the user is not able to select a task.
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