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Tipalti

Tipalti

Starting at $129 per month
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Overview

What is Tipalti?

Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

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Recent Reviews

Happy Tipalti User!

10 out of 10
March 29, 2024
We use Tipalti as our automated AP invoice processing and global payments solution. All purchase invoices are received to a shared mailbox …
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Cross-border Payment

9 out of 10
October 03, 2023
Incentivized
Tipalti is helpful for us to do the cross-border payments. We can send the invoice to our customers. The payment is quick. The sample of …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Payment Status Tracking (46)
    9.1
    91%
  • Automated Accounts Payable Processes (40)
    8.7
    87%
  • Payment Audit Trail (40)
    8.6
    86%
  • Duplicate Bill Detection (41)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://tipalti.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $129 per month
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Features

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

8.8
Avg 6.0

Accounts Payable

Features found in accounts payable software products

8.5
Avg 5.5
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Product Details

What is Tipalti?

Tipalti is a payables automation solution that automates all phases of the accounts payable and payments workflow in one holistic cloud platform. Tipalti is designed to make it painless for finance departments to manage their entire global payables operation by streamlining:

  • Supplier onboarding and vetting

  • Tax and regulatory compliance

  • Procurement

  • Invoice processing, 2 and 3-way PO matching, and approvals

  • Global payment remittance, allowing a range of payment methods and currencies

  • Proactive communications of supplier payment status, issue resolution, and fraud detection

  • Enterprise-grade financial controls

  • Real-time payment reconciliation

  • Integrated with any ERP and accounting system

  • Tax reporting

  • Employee expense reimbursement with spend management solution

  • Card spend with corporate physical and virtual cards.

Tipalti's value proposition includes the following:

  1. Reduce AP workload by 80% so the company can scale efficiently.

  2. Generate revenue for AP and better manage cash flow with early payments.

  3. Accelerate the financial close by 25%+ with detailed payment reconciliation reports.

  4. Strengthen financial and compliance controls to mitigate risk and increase visibility.

  5. Improve supplier relationships through a self-service payment experience.

Some of Tipalti’s customers include Amazon Twitch, Twitter, GoPro, Vimeo, and GoDaddy.

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portalScreenshot of an early payment, that suppliers can accept and is processed that dayScreenshot of The PO matching screen, to identify and resolve mismatches between purchase orders, invoices, and receiptsScreenshot of Tipalti PO Management, for modernized purchasing operations

Tipalti Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll
Supported LanguagesArabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, English (UK), Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese

Frequently Asked Questions

Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

Tipalti starts at $129.

AvidXchange, Stampli, and BILL are common alternatives for Tipalti.

Reviewers rate Customizable Approval Policies and Electronic Funds Transfer highest, with a score of 9.4.

The most common users of Tipalti are from Mid-sized Companies (51-1,000 employees).

Tipalti Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews and Ratings

(141)

Attribute Ratings

Reviews

(1-25 of 45)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We work with over 100 independent contractors every month, onboarding an average of 10 new vendors a month. Prior to Tipalti, we manually gathered the w9 and payment information and routed invoices for approval through email. Our vendors appreciate the simplicity of Tipalti's vendor onboarding, it takes them less than 5 minutes, and we value that the onus is on the vendor. Payment cannot be issued until they have correctly completed the forms.We estimate that we've recovered two full work days by utilizing Tipalti.
  • Vendor onboarding
  • Payment approval
  • ERP integration
  • Approvers having viewing access to prior invoices for vendors
  • Syncing with QBO can be a little testy, but this might be a QBO issue
Tipalti is a perfect solution for companies working with many vendors, particularly independent contractors. It is also is a great payment solution for companies receiving and distributing money on their customers behalf.
Score 10 out of 10
Vetted Review
Verified User
We use Tipalti for our Global procurement process which includes fully cycle onboarding through payments processing, with everything syncing with our ERP, NetSuite. We make monthly payments to over 2,000 music labels and artists. It has helped us significantly improve the timeliness and accuracy of vendor onboarding, tax compliance, invoice processing and payment tracking.
  • Supplier portal is easy to use for our vedors to securely and accurately capture contact, tax and payment information
  • It can handle large volume uploads we need to make every month to create invoices for our music artists and labels
  • It accurately syncs with our ERP NetSuite so real time GL activity is tracked
  • It can make payments using ACH, eCheck (Int'l ACH), Wires and Paypal, so gives vendors a lot of options to be paid how they prefer
  • It can do PayPal payments but I believe it is limited to USD currency
  • In our iFrame it can be a little confusing for a vendor on how to update after the initial set-up. Internal users also can't make changes like they can in the Supplier Portal (or at least I'm not aware how)
Well suited for a Global company with a larger volume of invoices and payments, especially those that would benefit from multiple payment options to vendors (ex. ACH, Paypal, Wire, etc). A more simple company only doing business in the US with a smaller volume of invoices/payments may not benefit as much from the capabilities.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Tipalti to store and maintain vendor information, enter and process vendor invoices and issue vendor payments. The data stored in Tipalti syncs with our ERP - NetSuite to provide an accurate data stream.
  • Excellent filters to sort data
  • Customer service response time is very quick
  • Vendor portal is easy to use and feedback from our vendors is positive
  • Security of company and vendor information
  • poor search functionality (e.g. cannot search for a payment by amount)
  • frequent slowness and connectivity issues - seems unstable more than it should
  • too many false positive sync errors
  • times out every 20 minutes, forcing re-login
Tipalti is well suited for invoice processing and coding, payment processing and filtering data, but does not have a robust search engine.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We want a way to process ACH to our clients that was automated and Tipalti offered that solution. We started using it March 1 2023 and so far have been very pleased with the platform and integration with our software.
  • Customer Service
  • Automation
  • Pricing
  • More client interaction via phone instead of email
Tipalti works great with our platform and is easy to use for our clients. If there is payment issue would be nice if you could reset the option instead of having to enter the information again manually. Such as a returned item provide the option to edit the banking and resubmit the payment after you have approved again.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We encountered a number of issues with our previous purchase to pay cycle including:
- Duplicate bills being processed and paid
- No accurate oversight of what was actually outstanding to suppliers
- Extremely long and convoluted process to pay invoices manually from bank which would take a full day to do
- Additional work load of matching each payment in the NetSuite.

Tipalti was billed to us as providing us with a solution to these problems in a seamless way.

From the start I was really impressed with the professionalism of all members of Tipalti staff, our implementation was seamless and our implementation manager [...] was on hand to answer any questions we had. I also felt that the staff also really believed in the product too.

Everything for the purchase to pay cycle is under one roof with Tipalti. Vendors register on the platform and submit their bills. The AI tool will review the invoice and code this based on previous coding which allows our team to process bills in seconds rather than minutes.

The platform lists out all pending bills to be paid, which makes our lives easier in understanding what it outstanding and how we can manage our working capital flows better. At a click of a button the vendors are paid which avoids having to create a payment file or manually load details into the bank portal.

Having seen tools in the past which have tried to do one element of this cycle, Tipalti is by far head and shoulders above the rest and overdelivers on what it prommisses.
  • Ease of us - Great User Interface
  • AI for invoice processing - saving time as part of reviewing and processing invoices
  • Great customer interaction / on-boarding
  • Expenses module - although I believe this has just been launched
  • Timing of receiving transfers into Tipalti account - Can take a couple of hours
  • Error checks when processing invoices to ensure that they synchronise to NetSuite first time.
In my experience of having seen and used various payables systems in the past, Tipalti has everything you need under one roof to complete the purchase to pay cycle. The system automates a large part of this cycle and would be suited to businesses of all sizes.
October 03, 2023

Cross-border Payment

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tipalti is helpful for us to do the cross-border payments. We can send the invoice to our customers. The payment is quick. The sample of document help us to quickly generate our invoice and all the records are easy to organize. The sales from Tipalti and the following support is the main reason I recommend using Tipalti. Very patient and helpful.
  • The sales team tried to understand our needs and set up a couple of meetings to figure out our concerns.
  • The software introduction is easy to understand and the following support is sufficient.
  • The description of task requirements are clear, and the support is on time and easy to understand.
  • Some descriptions in the invoice Excel are confusing to customers who don't make payments in USA. If it would be more clear, it would save the time to seek help back and forth.
Cross-border could be controversial. However, by using Tipalti, it's easy to use and get our payment on time. Clear payment records can save the company lots of time. It is also easy for the manager to check every payment. On-time support is always essential. There is always a problem or misunderstanding. The following support is necessary.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
for my department specifically, we use Tipalti to process and pay incoming invoices from multiple vendors. We have an establish approval chain for all invoices and larger purchases require a higher level of approval. We also use it as a repository for to locate past invoices. Our specific use case is that we generally pay our shipping companies for equipment movements. Then, we will use the invoice to send the cost onto our clients whom we support with the equipment that we shipped. In the past it has been challenging to keep track of all of our shipping costs and to know exactly how to break down the costs per client.
  • Streamlines the approval process of invoices
  • Allows for easy filtering and reporting per vendor
  • Easily allows for notifications and alerting for users
  • Searching keywords within invoices, instead of just searching by invoice # or similar
The software seems to solve our company's use case very well. We are a mid-size company with multiple departments making a wide range of purchases from various vendors. Each department has its own leadership and approvers of purchases, so Tipalti does a great job at delivering an easy system for approval. I cannot speak for our finance team, but I would imagine that this process has saved them countless hours and helps to streamline and organize the invoicing process.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti as the payment platform for paying vendors in the procurement function and employees in the Payroll function. Tipalti is really easy to use, both from an operational point of view and also from a reporting and audit evidence point of view. Adding funds to Tipalti is just as easy and you never wait more than one business day (in our experience). Annually the controls report is available that is requested by our external auditors. The fees are competitive when measured against other banking institutions. I will recommend it for other companies.
  • Easy to use.
  • Reporting functionality assisting the cash reconciliation process.
  • Controls reports available for external audit purposes.
  • Managing funds, in and outflows.
  • When making salary payments, we need predictability when the payments will settle, i.e. to manage the employees expectations. Being more accurate of when payments will settle can be improved.
Well suited:
1. Companies with 50 to 1000 employees.
2. Vendors with 50 to 1000 vendor profiles.
3. Start-up operations to mid-tier companies.
Less suited:
1. Where specific point in time settlement is needed, for example time-sensitive payroll payments.
June 28, 2023

Tipalti Use case

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti as a prime Bill processing, approval, and payment source. It's a great product to automate the vendor's billing and payment process.
  • Setting up bill approval matrix
  • Sending payments to vendors
  • Syncing with NetSUite
  • A dedicated customer service personnel to solve the user problem
  • Reduce the lead time taken to resolve a customer query
  • Fix bugs/scrips to reduce the sync errors between Tipalti and Netsuite
Tipalti is best suited for the Company with high billing volume. However its use case scenario gets challenged when it does not sync with NetSuite
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti to maintain our Purchase Orders, Invoices from Vendors and Payments for invoices. Before using Tipalti, we had our invoices in one platform, payments processed from another platform and utilized a spreadsheet for Purchase Orders. Since all of our platforms are now under one software, we can regulate purchases and services against what was budgeted for the year.
  • Invoice recognition software learns from how an invoice is coded and routed for approval and will automatically fill in that information to reduce having to enter it each time if it doesn't change on a per invoice basis.
  • Purchase Orders track the amount budgeted and will make you aware if there is a shortage. You can choose to create a new PO and merge it with the existing PO so that you don't have to relearn a PO number if it is one used throughout the year.
  • Payments that are made to a vendor outside of the scope of the software, such as an online payment, can still be recorded manually so that you have that information all in one system to search.
  • If you need to reset a payment that is recorded and processed by Tipalti, you need to contact Tipalti directly to have them VOID a payment and reset the invoice to be paid again.
  • You have to wait to hear back from a customer service representative of Tipalti before you can reissue a payment. This means, if you don't hear back right away, and you VOIDED a payment for any reason, you cannot immediately reissue a payment until you know for use the payment was cancelled and the invoice is ready for payment.
  • If a vendor is issued payment by check there is no printed copy of a check that you can send to a vendor as proof of payment. All you can send them is a screenshot that a check was issued, and there is no way to get a cashed check copy like you would be able to get from your bank. You again would need to contact Tipalti Support for this request.
We have vendors that are not paid in USD currency, for vendors that are paid in CAD currency, Tipalti is ideal as they are located in Canada as well as having locations in the USA so they can issue payment in multiple currencies, which has saved our company on bank fees.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Tipalti makes global payouts seamless. Before we were having to juggle using multiple different platforms in order to send money to our network of sellers across the globe. With Tipalti, it can all be sent from one place, without us having to worry about the nuances that each country brings. The platform has also given users a wider range of payout methods, which makes it easy for them to receive their earnings.
  • Global payouts accessibility
  • Reliable infrastructure
  • Great customer support
  • Dashboard could load faster or be more snappy
  • Developer APIs could be more intuitive
Tipalti is well suited for companies who are otherwise using a manual invoicing and payouts process and are looking to automate much of the work. It is especially helpful for reducing overhead and keeping track of invoices paid to contractors or merchants.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently we use Tipalti for onboarding and managing our suppliers, invoice processing and approvals, and executing global payments for multi-subsidiaries and currencies. This has drastically reduced our data entry workload, as well as helping to keep us compliant by collecting our supplier tax documents. We are very pleased with Tipalti so far.
  • OCR Scanning is excellent!
  • Bill approval process is very user friendly
  • Payment in multiple currencies
  • Communication throughout the implementation process could be a little better
  • Would love to see more customized finance reports
  • I would like to see the capability of copying information or line items from a previous bill
The customer service from Tipalti has been exceptional. They held weekly meetings with us until we were comfortable working on our own. The OCR scanning is excellent, and better than we had hoped. It has been a really great transition for us.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The School of Life implemented Tipalti to help process and automate our supplier and freelancers invoices and payment.<br>It has helped us streamline the entire accounts payable department to reduce admin constrain, human error and bank fees.<br>There has never been a problem with our deposits and their support team are extremely professional, efficient and very quick to respond to our enquires.<br>The School of Life's accounting system is Netsuite and Tipalti syncs with it very well.<br>Also one of the best feature of Tipalti is that it is extremely user friendly and easy to learn from both the supplier/freelancer side (e.g. signing up and viewing past invoices and user side (processing invoices and making payments).<br>Overall we are happy with Tipalti and highly recommend it. <br><br><br> <br><br>
  • Works well with Netsuite
  • Reduce human error and admin constrain
  • Extremely good support team
  • User friendly
  • Safe deposits
  • Option for same day /faster payment
The School of Life has many big corporates clients who uses other onboarding and payment platforms which are not very user friendly. But Tipalti is extremely user friendly so this stands out very well.
Suppliers want to get on-board smoothly as possible and have no issues with payment.
This is where Tipalti comes in and helps with this process.
Score 9 out of 10
Vetted Review
Verified User
Tipalti is seamless and easy to use. Not only is it extremely easy to transfer over to as a primary method of paying all our invoices, but I love that users can track the status of invoices and when they will be paid. I can search any invoice and have all the information I need within moments. It is especially helpful in moments when I need to dig up an invoice I thought was paid and find out what went wrong. The software also identifies duplicates which is super helpful!

I have heard nothing but positive feedback from my team and from our venues and vendors!
  • When an invoice is uploaded to Tipalti, it can autofill the info into the software, making my life a lot easier and saving me time!
  • I can track the status of whether an invoice is paid, avoiding having to send out lots of slacks and emails to find out the status.
  • It allows me to work over multiple time zones, so I don't need to communicate all the information directly to the finance team, it cuts out the middle man!
  • I get an email to approve the invoice so I don't even need to log in!
  • It would be great to be able to be linked directly to the invoice via the email, it always takes me to a random page where I can approve the invoice
  • It would be great to maybe get an email when an invoice hasn't been paid, to flag delays
  • Sometimes my invoices are assigned to the wrong person in my company, but that could not be Tipalti's fault
I have already written quite a few examples already in this form, but I think it has been particularly helpful in moments when I have been asked by someone what the status of an invoice is. I can easily search by the payee and find all their invoice statuses, when it was submitted, and when it will be paid. This has been extremely helpful as I manage multiple markets.

It has also been helpful to give all my vendors agency and visibility as to when they will be paid. I find myself getting less follow up emails as everyone can see what's going on, and we can just cut to the chase in what needs to be problem solved!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti to send payments to our customers. Tipalti makes it easy to send payments to our customers on a global scale. I work directly with our clients and Tipalti support to handle our payments.
  • Easy to use platform
  • Processes payments with ease
  • Offers multitude of options for payments
  • It could be easier for the customer to provide documents to Tipalti when required in order to process payment
Tipalti does a great job at handling payments at a global level on a mass scale.
Derrick Richardson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We utilize Tipalti in order to automate payments to our affiliates for their
referrals
  • Great UI
  • Excellent Customer Service
  • Excellent Onboarding Process
  • No issues. Very satisfied with the service.
Tipalti is a first class solution to automating your accounts payable process, especially if you have a small team
to start. The great part is that they're able to scale up with you as you grow.
Kent Tull | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use Tipalti as a third party payment processer. We have been using it for about 6 months now. It has gone very well so far and their customer service and Support teams have been responsive and helped us quickly resolve our issues. One of the things that attracted us to Tipalti is that they have processes that ensure we are in compliance with the upkeep of tax forms. These forms (w8 and W9) are stored within the Tipalti portal. Their system does not allow us to make a payment until these forms have been completed and verified with the IRS. Tipalti does the IRS validation for us.
  • Process payments
  • Compliance assurance
  • Prompt response from Support teams
  • They have shut down payments on key vendors who had attempted to update their address. I would rather they notify us so we can resolve with the vendor without delaying payments.
  • Many of the notifications we get do not include the vendor number. This leads us to have to get in touch with the vendor just to obtain a vendor ID before taking the notice any further.
  • There can be delays up to half hour from the time we wire funds to our Tipalti account and when they become available to use. They have an early deadline, 11 PST that requires some accommodation to get payments out on time.
Tipalti integrates with a major third party network that provides information on marketing traffic. This adds great value to our Tiplati experience as we can initialize the payments directly from this platform and have them processed with Tipalti.

I am a bit disappointed that Tipalti was unable to set up an integration with our accounting software. I think we were given a choice between integration with the third party or with our accounting system. I wish Tipalti would make it possible to set up multiple integration platforms.
Score 8 out of 10
Vetted Review
Verified User
We use Tipalti as a invoice processing system to support our major accounting system Netsuite. We upload invoice from our vendors, and use Tipalti for our bank approver to approve those invoices. Tipalti works well now, and we probably use it as payment system in the future.
  • Do the PO matching for invoice
  • sync failure system to double check any mistakes
  • Submit for approvers to approve
  • sync failure. Tipalti need provide a guidance to fix those sync failure issues
  • need to improve the speed of scan and syncing invoice to NS
  • Improve supplier portal guidance. some of our vendor finds it's hard to register
1. Tipalti is good for company have business within both Canada and US.
2. Tipalti is good for company need to do po matching. especially for food corp like us.
3. Tipalti is one-way sync system, so changing NS number won't affect it.

1. It's seems not so friendly for our customer
RACHEL CORDILL | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti as an AP system to collect, store, and manage payment information for our 30,000+ customers, known as video partners. We then use Tipalti to send royalty payments to individuals' accounts on a monthly basis. By using Tipalti, we are able to assure our users that their sensitive information is being stored safely while also being able to verify that the information they have entered is accurate. For example, the W-9 verification confirms the name and SSN match with the IRS.
  • Seamlessly blends into our website's interface via the Tipalti iFrame. This allows users to enter their personal payment details into the Tipalti system through our website.
  • Good for companies with international users as Tipalti allows users to select from various languages and currencies of their preference.
  • Customer service is quick to respond and address inquiries. They promptly assist with canceling and voiding payments where needed.
  • It would be helpful to have the W-8BEN tax forms translatable into various languages for our international users.
  • Users sometimes complain that the onboarding is time-consuming and there's too much information to fill out.
  • Most common error we encounter is with the W-8BEN form, in which users skip entering in the FTIN. Would be nice to have a pop-up note for this step to explain when and why the FTIN is required.
Tipalti is well suited for growing companies, small and big alike, operating both nationally and internationally. It is great if you have a small finance team, as the platform handles a great deal of administrative and AP tasks. The level of detail provided is very thorough, which makes it easy for my support team to answer any payment related questions or issues. It might not be a good fit if your users prefer to fill out payment information through physical forms rather than submit information digitally.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Tipalti to receive, process, approve and pay all of our vendors.
Before Tipalti we had to process all payments one by one, using different payment methods. It was time consuming and the reconciliation process was a bit complicated. Also Tipalti helped a lot with the approval flow eliminating all the back and forth emails.
  • Payment in bulk to different countries
  • Fast implementation
  • Customer Service is amazing
  • The system is very simple to use
  • Syncing Vendors from QBO to Tipalti. I see that it works only the other way around
I used a different AP solution before for many years and really thought it was the best one after giving Tipalti a shot I totally changed my mind.
Tipalti is very simple to use, not complex at all and it help us reduce the time spent with emails and data entry.
I already recommended Tipalti to a colleague.
David Lennon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Tipalti is used for the coding, approval, and payment of almost all our supplier invoices. It is integrated with JIRA, which we use as our procurement system, to allow invoices to be matched to POs, and integrated with our ERP system such that all approved invoices and payments sync automatically.
  • The user interface is really clear and easy to use
  • Reporting is simple and completely configurable
  • Invoice audit trail is really helpful for understanding the reasons for any delays
  • OCR does not always work as it should, requiring manual intervention
Tipalti works incredibly well for us. I'm not sure how it would cope in a manufacturing environment, for example, but for a tech company like ours dealing only with services, it is ideal. The user experience is really good, downtime hardly ever happens, we haven't come across any bugs, and we have really great visibility of exactly where an invoice is sitting in the process, and also where it has been through the invaluable 'Bill audit' function. Payments go off smoothly, the support team is responsive and helpful, and the integrations make our lives much easier.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Symphonic is a music distribution company and we have thousands of clients that we distribute music for. Our clients earn royalties and we have to pay out royalties to our clients. We have clients from all around the world and we needed a payment system to be able to make international payments. We also have vendors located around the world and we needed to pay them as well.
  • Collect and report tax information for 1099s and 1042s
  • Make international payments
  • Customer service - we get replies quickly from their Helpdesk
  • Easy to enter invoices and get approval by various employees
  • For international clients, it would be helpful to have the tax forms translated into various languages.
  • For invoices, it would be helpful to be able to search for and see invoice numbers, not the "Bill Ref code".
  • For invoices, it would be nice if it pre-populated the descriptions used from the prior month.
  • When there is a returned payment in the following period, Tipalti does not create an entry for the returned payment, which makes reconciling difficult.
Tipalti has been a lifesaver in terms of scaling up international payments! It doesn't matter if you send 100 or 5,000 payments in a month, they will all go out. Also, the reporting for 1099 and 1042 tax reports has been very helpful.
Simon Morgan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Tipalti is a great tool to really reduce the workload (and headcount) of AP. Simple to use, it makes invoice approval easy for both the vendor and approval. Payments are made from within the program, so no capturing bank details, cutting checks, or keying wires! New functionality is being added all the time - Currently, we are a trial partner for their PCard program - I love it, removing all the extra work around AP card payments and reconciliation!
  • Credit Cards
  • Approvals
  • Invoice Scanning
  • Customer Service
  • Purchase Order Payments
  • Integration Errors
This will work well for a single or multi-entity organization. Anyone with a number of invoices that are received either paper or electronically. The cost is reasonable, especially with the staff and error savings that can be made.
Minke Jiang | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Basically, we use Tipalti to process all the invoices. We received invoices by e-mail, then forward them to Tipalti. They coded it and send it to our bank approvers to approve. The Tipalti makes our bank approver deal with questions fast and easy. If they saw any mistakes, they can easily send them back to AP action. The Tipalti system also upgrades basic our coding. The more invoices we have processed, the Tipalti will gain smarter. It can select an entity and expense account for you automatically.
  • It can pick account automatically
  • It easy for our bank approvers to use
  • You can use it to make payment.
  • Can't send PO matching invoices to our customers
  • Some sync failure problems
Tipalti is good for medium size company for process daily invoices. It has some trouble processing PO matching invoices. The PO matching invoices will go to pending payment without Bank approvers to approve.
July 01, 2022

Excellent

Score 9 out of 10
Vetted Review
Verified User
Tipalti is used as my new AP process. We used it for vendor onboarding, invoice recording, payment, and vendor payment confirmation. Tipalti software is really very helpful for the accounting team, this is helping to remove our manual working.
  • Tipalti portal works very well for our accounting prospective and it helping for remove mistake.
  • Tipalti have not available facility or folder where we can gather contract/agreement so i think this facility should be available because we receive bill and agreement also from vendor.
  • Tipalti portal have not available to pull multiple vendor W9 form in pdf. Currently we can only download one w9 form in pdf but if we have 100 vendors then it will be manual work and difficult for download one by one so i missed this facility.
Tipalti is automation process and it really very helpful for our organisation.
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