Overview
What is Tipalti?
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
Tipalti- it's a lifesaver!
Tipalti - rock solid P2P solution
Tipalti was a game-changer for our organization
Just do it.....just choose Tipalti, you will be glad you did !
How Tipalti Helped us Automate AP
What Tipalti can and cannot do for your company
Tipalti ACH transfer is awesome!
An incredibly powerful tool which has overhauled our purchase to pay cycle
- Duplicate bills being processed and paid
- No …
Tipalti delivered it´s promise
Greatest Invoice Processing tool out there!
I have not encountered any business or …
My experience with Tipalti
Recommending Tipalti for simplifying multiple international payments
My Tipalti experience
Cross-border Payment
How Tipalti Differs From Its Competitors
Efficiency
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Payment Status Tracking (46)9.191%
- Automated Accounts Payable Processes (40)8.787%
- Payment Audit Trail (40)8.686%
- Duplicate Bill Detection (41)8.080%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $129 per month
Features
Payment Management
Features that allow for the management of payments across various forms of finance/accounting software.
- 9.4Customizable Approval Policies(37) Ratings
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
- 8.4Financial Document Management(33) Ratings
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
- 9.1Payment Status Tracking(46) Ratings
Tracks what stage payments are at in the process, from approval to receipt.
- 8.6Payment Audit Trail(40) Ratings
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
- 8Duplicate Bill Detection(41) Ratings
Detects duplicate invoices or expense reports to prevent double payments.
- 8.8Advanced OCR(35) Ratings
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
- 9.4Electronic Funds Transfer(36) Ratings
Funds can be transferred via EFT as opposed to paper checks.
Accounts Payable
Features found in accounts payable software products
- 8.7Automated Accounts Payable Processes(40) Ratings
Accounts payable processes are automated based on pre-determined workflows.
- 8.7Vendor Management(40) Ratings
Holds information related to vendor terms and contracts.
- 8.1Tax Form Preparation(22) Ratings
Allows users to create and share tax forms within the platform.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Tipalti?
Tipalti is a payables automation solution that automates all phases of the accounts payable and payments workflow in one holistic cloud platform. Tipalti is designed to make it painless for finance departments to manage their entire global payables operation by streamlining:
Supplier onboarding and vetting
Tax and regulatory compliance
Procurement
Invoice processing, 2 and 3-way PO matching, and approvals
Global payment remittance, allowing a range of payment methods and currencies
Proactive communications of supplier payment status, issue resolution, and fraud detection
Enterprise-grade financial controls
Real-time payment reconciliation
Integrated with any ERP and accounting system
Tax reporting
Employee expense reimbursement with spend management solution
Card spend with corporate physical and virtual cards.
Tipalti's value proposition includes the following:
Reduce AP workload by 80% so the company can scale efficiently.
Generate revenue for AP and better manage cash flow with early payments.
Accelerate the financial close by 25%+ with detailed payment reconciliation reports.
Strengthen financial and compliance controls to mitigate risk and increase visibility.
Improve supplier relationships through a self-service payment experience.
Some of Tipalti’s customers include Amazon Twitch, Twitter, GoPro, Vimeo, and GoDaddy.
Tipalti Screenshots
Tipalti Integrations
Tipalti Competitors
- AvidXchange
- Stampli
- BILL
- Payoneer
- Hyperwallet, a PayPal service
- PayPal Mass Payments
Tipalti Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | All |
Supported Languages | Arabic, Bulgarian, Chinese, Czech, Danish, Dutch, English, English (UK), Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Vietnamese |
Tipalti Downloadables
Frequently Asked Questions
Tipalti Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 40% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(141)Attribute Ratings
- 8.4Likelihood to Renew3 ratings
- 9.1Availability1 rating
- 8.2Performance1 rating
- 7Usability63 ratings
- 8.5Support Rating13 ratings
- 7.4Online Training2 ratings
- 7.4Implementation Rating2 ratings
- 7.4Configurability2 ratings
- 6.4Product Scalability1 rating
- 6.4Ease of integration1 rating
- 8.2Vendor pre-sale1 rating
- 8.2Vendor post-sale1 rating
Reviews
(1-25 of 45)Tipalti- it's a lifesaver!
- Vendor onboarding
- Payment approval
- ERP integration
- Approvers having viewing access to prior invoices for vendors
- Syncing with QBO can be a little testy, but this might be a QBO issue
Tipalti was a game-changer for our organization
- Supplier portal is easy to use for our vedors to securely and accurately capture contact, tax and payment information
- It can handle large volume uploads we need to make every month to create invoices for our music artists and labels
- It accurately syncs with our ERP NetSuite so real time GL activity is tracked
- It can make payments using ACH, eCheck (Int'l ACH), Wires and Paypal, so gives vendors a lot of options to be paid how they prefer
- It can do PayPal payments but I believe it is limited to USD currency
- In our iFrame it can be a little confusing for a vendor on how to update after the initial set-up. Internal users also can't make changes like they can in the Supplier Portal (or at least I'm not aware how)
What Tipalti can and cannot do for your company
- Excellent filters to sort data
- Customer service response time is very quick
- Vendor portal is easy to use and feedback from our vendors is positive
- Security of company and vendor information
- poor search functionality (e.g. cannot search for a payment by amount)
- frequent slowness and connectivity issues - seems unstable more than it should
- too many false positive sync errors
- times out every 20 minutes, forcing re-login
Tipalti ACH transfer is awesome!
- Customer Service
- Automation
- Pricing
- More client interaction via phone instead of email
- Duplicate bills being processed and paid
- No accurate oversight of what was actually outstanding to suppliers
- Extremely long and convoluted process to pay invoices manually from bank which would take a full day to do
- Additional work load of matching each payment in the NetSuite.
Tipalti was billed to us as providing us with a solution to these problems in a seamless way.
From the start I was really impressed with the professionalism of all members of Tipalti staff, our implementation was seamless and our implementation manager [...] was on hand to answer any questions we had. I also felt that the staff also really believed in the product too.
Everything for the purchase to pay cycle is under one roof with Tipalti. Vendors register on the platform and submit their bills. The AI tool will review the invoice and code this based on previous coding which allows our team to process bills in seconds rather than minutes.
The platform lists out all pending bills to be paid, which makes our lives easier in understanding what it outstanding and how we can manage our working capital flows better. At a click of a button the vendors are paid which avoids having to create a payment file or manually load details into the bank portal.
Having seen tools in the past which have tried to do one element of this cycle, Tipalti is by far head and shoulders above the rest and overdelivers on what it prommisses.
- Ease of us - Great User Interface
- AI for invoice processing - saving time as part of reviewing and processing invoices
- Great customer interaction / on-boarding
- Expenses module - although I believe this has just been launched
- Timing of receiving transfers into Tipalti account - Can take a couple of hours
- Error checks when processing invoices to ensure that they synchronise to NetSuite first time.
Cross-border Payment
- The sales team tried to understand our needs and set up a couple of meetings to figure out our concerns.
- The software introduction is easy to understand and the following support is sufficient.
- The description of task requirements are clear, and the support is on time and easy to understand.
- Some descriptions in the invoice Excel are confusing to customers who don't make payments in USA. If it would be more clear, it would save the time to seek help back and forth.
Good system to streamline the AP process
- Streamlines the approval process of invoices
- Allows for easy filtering and reporting per vendor
- Easily allows for notifications and alerting for users
- Searching keywords within invoices, instead of just searching by invoice # or similar
- Easy to use.
- Reporting functionality assisting the cash reconciliation process.
- Controls reports available for external audit purposes.
- Managing funds, in and outflows.
- When making salary payments, we need predictability when the payments will settle, i.e. to manage the employees expectations. Being more accurate of when payments will settle can be improved.
1. Companies with 50 to 1000 employees.
2. Vendors with 50 to 1000 vendor profiles.
3. Start-up operations to mid-tier companies.
Less suited:
1. Where specific point in time settlement is needed, for example time-sensitive payroll payments.
Tipalti Use case
- Setting up bill approval matrix
- Sending payments to vendors
- Syncing with NetSUite
- A dedicated customer service personnel to solve the user problem
- Reduce the lead time taken to resolve a customer query
- Fix bugs/scrips to reduce the sync errors between Tipalti and Netsuite
Pleased with decision to switch
- Invoice recognition software learns from how an invoice is coded and routed for approval and will automatically fill in that information to reduce having to enter it each time if it doesn't change on a per invoice basis.
- Purchase Orders track the amount budgeted and will make you aware if there is a shortage. You can choose to create a new PO and merge it with the existing PO so that you don't have to relearn a PO number if it is one used throughout the year.
- Payments that are made to a vendor outside of the scope of the software, such as an online payment, can still be recorded manually so that you have that information all in one system to search.
- If you need to reset a payment that is recorded and processed by Tipalti, you need to contact Tipalti directly to have them VOID a payment and reset the invoice to be paid again.
- You have to wait to hear back from a customer service representative of Tipalti before you can reissue a payment. This means, if you don't hear back right away, and you VOIDED a payment for any reason, you cannot immediately reissue a payment until you know for use the payment was cancelled and the invoice is ready for payment.
- If a vendor is issued payment by check there is no printed copy of a check that you can send to a vendor as proof of payment. All you can send them is a screenshot that a check was issued, and there is no way to get a cashed check copy like you would be able to get from your bank. You again would need to contact Tipalti Support for this request.
An Excellent Solution for Streamlining Payouts
- Global payouts accessibility
- Reliable infrastructure
- Great customer support
- Dashboard could load faster or be more snappy
- Developer APIs could be more intuitive
Streamlined AP Process and Supplier Onboarding
- OCR Scanning is excellent!
- Bill approval process is very user friendly
- Payment in multiple currencies
- Communication throughout the implementation process could be a little better
- Would love to see more customized finance reports
- I would like to see the capability of copying information or line items from a previous bill
Scale and Streamline your Accounts payable workload
- Works well with Netsuite
- Reduce human error and admin constrain
- Extremely good support team
- User friendly
- Safe deposits
- Option for same day /faster payment
Suppliers want to get on-board smoothly as possible and have no issues with payment.
This is where Tipalti comes in and helps with this process.
Tipalti: No More Middle Man!
I have heard nothing but positive feedback from my team and from our venues and vendors!
- When an invoice is uploaded to Tipalti, it can autofill the info into the software, making my life a lot easier and saving me time!
- I can track the status of whether an invoice is paid, avoiding having to send out lots of slacks and emails to find out the status.
- It allows me to work over multiple time zones, so I don't need to communicate all the information directly to the finance team, it cuts out the middle man!
- I get an email to approve the invoice so I don't even need to log in!
- It would be great to be able to be linked directly to the invoice via the email, it always takes me to a random page where I can approve the invoice
- It would be great to maybe get an email when an invoice hasn't been paid, to flag delays
- Sometimes my invoices are assigned to the wrong person in my company, but that could not be Tipalti's fault
It has also been helpful to give all my vendors agency and visibility as to when they will be paid. I find myself getting less follow up emails as everyone can see what's going on, and we can just cut to the chase in what needs to be problem solved!
- Easy to use platform
- Processes payments with ease
- Offers multitude of options for payments
- It could be easier for the customer to provide documents to Tipalti when required in order to process payment
Tipalti Makes Your Life Easier!
- Great UI
- Excellent Customer Service
- Excellent Onboarding Process
- No issues. Very satisfied with the service.
Tipalti - A payment process and compliance solution
- Process payments
- Compliance assurance
- Prompt response from Support teams
- They have shut down payments on key vendors who had attempted to update their address. I would rather they notify us so we can resolve with the vendor without delaying payments.
- Many of the notifications we get do not include the vendor number. This leads us to have to get in touch with the vendor just to obtain a vendor ID before taking the notice any further.
- There can be delays up to half hour from the time we wire funds to our Tipalti account and when they become available to use. They have an early deadline, 11 PST that requires some accommodation to get payments out on time.
I am a bit disappointed that Tipalti was unable to set up an integration with our accounting software. I think we were given a choice between integration with the third party or with our accounting system. I wish Tipalti would make it possible to set up multiple integration platforms.
Tipalti is a reliable software for small business
- Do the PO matching for invoice
- sync failure system to double check any mistakes
- Submit for approvers to approve
- sync failure. Tipalti need provide a guidance to fix those sync failure issues
- need to improve the speed of scan and syncing invoice to NS
- Improve supplier portal guidance. some of our vendor finds it's hard to register
2. Tipalti is good for company need to do po matching. especially for food corp like us.
3. Tipalti is one-way sync system, so changing NS number won't affect it.
1. It's seems not so friendly for our customer
An Advanced AP System for Global Payment Processing
- Seamlessly blends into our website's interface via the Tipalti iFrame. This allows users to enter their personal payment details into the Tipalti system through our website.
- Good for companies with international users as Tipalti allows users to select from various languages and currencies of their preference.
- Customer service is quick to respond and address inquiries. They promptly assist with canceling and voiding payments where needed.
- It would be helpful to have the W-8BEN tax forms translatable into various languages for our international users.
- Users sometimes complain that the onboarding is time-consuming and there's too much information to fill out.
- Most common error we encounter is with the W-8BEN form, in which users skip entering in the FTIN. Would be nice to have a pop-up note for this step to explain when and why the FTIN is required.
Tipalti was the best solution implemented this year
Before Tipalti we had to process all payments one by one, using different payment methods. It was time consuming and the reconciliation process was a bit complicated. Also Tipalti helped a lot with the approval flow eliminating all the back and forth emails.
- Payment in bulk to different countries
- Fast implementation
- Customer Service is amazing
- The system is very simple to use
- Syncing Vendors from QBO to Tipalti. I see that it works only the other way around
Tipalti is very simple to use, not complex at all and it help us reduce the time spent with emails and data entry.
I already recommended Tipalti to a colleague.
Reliable, Easy to Use, Integrated Solution for Our Company
- The user interface is really clear and easy to use
- Reporting is simple and completely configurable
- Invoice audit trail is really helpful for understanding the reasons for any delays
- OCR does not always work as it should, requiring manual intervention
Makes International Payments Easy!
- Collect and report tax information for 1099s and 1042s
- Make international payments
- Customer service - we get replies quickly from their Helpdesk
- Easy to enter invoices and get approval by various employees
- For international clients, it would be helpful to have the tax forms translated into various languages.
- For invoices, it would be helpful to be able to search for and see invoice numbers, not the "Bill Ref code".
- For invoices, it would be nice if it pre-populated the descriptions used from the prior month.
- When there is a returned payment in the following period, Tipalti does not create an entry for the returned payment, which makes reconciling difficult.
A great system to make AP painless
- Credit Cards
- Approvals
- Invoice Scanning
- Customer Service
- Purchase Order Payments
- Integration Errors
Generally, Tipalti is a good system.
- It can pick account automatically
- It easy for our bank approvers to use
- You can use it to make payment.
- Can't send PO matching invoices to our customers
- Some sync failure problems
Excellent
- Tipalti portal works very well for our accounting prospective and it helping for remove mistake.
- Tipalti have not available facility or folder where we can gather contract/agreement so i think this facility should be available because we receive bill and agreement also from vendor.
- Tipalti portal have not available to pull multiple vendor W9 form in pdf. Currently we can only download one w9 form in pdf but if we have 100 vendors then it will be manual work and difficult for download one by one so i missed this facility.