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Titan CMS

Titan CMS

Overview

What is Titan CMS?

Titan CMS is a web content management system (CMS) for building public websites, intranets, or extranets from Northwood Software. .Titan CMS is built on Microsoft C#.NET 4.0, SQL 2008 R2, and is designed to operate on the Microsoft Windows Server…

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Recent Reviews

TrustRadius Insights

Server Products relies on Titan CMS to manage their public website, which features a product catalog with over 500 items. With a single …
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Popular Features

View all 16 features
  • Form generator (5)
    5.0
    50%
  • Role-based user permissions (5)
    3.0
    30%
  • Publishing workflow (5)
    3.0
    30%
  • Page templates (5)
    2.0
    20%
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Pricing

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Base License

$9,500

On Premise
one-time fee

Professional License

Contact Sales for Details

On Premise
one-time fee

Corporate License

Contact Sales for Details

On Premise
one-time fee

Entry-level set up fee?

  • $5,000
    Optional
For the latest information on pricing, visithttps://titancms.com/Titan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

3
Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

4
Avg 7.7

Web Content Creation

Features that support the creation of website content.

4.6
Avg 7.6

Web Content Management

Features for managing website content

3.8
Avg 7.3
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Product Details

What is Titan CMS?

Titan CMS, powered by Northwoods, is a web content management system (CMS) for building public websites, intranets, extranets and portals. Titan CMS is built on Microsoft .NET MVC backed by Microsoft SQL serve and Windows Server. Titan CMS offers web and data management, e-commerce, SEO, third-party code interation, site analytics, workflow and security.
  • Titan CMS supports editing through blocks of content, lists, and functions. The most common is the WCAG 2.1 AA accessible WYSIWYG Freeform editor, meant to facilitate editing with little to no technical skill.
  • Supports content marketing and blogging.
  • Titan CMS SmartSearch automatically captures and tracks search words that site visitors use to query your site and the results they received during the search request in order to identify areas of need and target content for those search requests by mapping keywords. Filters and tags organize and arrange content.
  • Workflow and Page History with Rollback allow managers to delegate day-to-day content management while still controlling final approval.
  • Titan CMS data management provides a framework (data sites) for creating structured data, ie store locators, calendars, product catalogs, etc.

Titan CMS Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: .NET

Titan CMS Screenshots

Screenshot of the Titan CMS 7.0 Login Screen

Titan CMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web, Any mobile display
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Titan CMS is a web content management system (CMS) for building public websites, intranets, or extranets from Northwood Software. .Titan CMS is built on Microsoft C#.NET 4.0, SQL 2008 R2, and is designed to operate on the Microsoft Windows Server 2008 R2 64-bit operating system. Titan CMS offers web and data management, e-commerce, SEO, third-party code integration, site analytics, workflow and security.

Kentico Xperience, Sitecore Experience Manager, and WordPress are common alternatives for Titan CMS.

Reviewers rate WYSIWYG editor and Bulk management highest, with a score of 8.

The most common users of Titan CMS are from Mid-sized Companies (51-1,000 employees).

Titan CMS Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(8)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Server Products relies on Titan CMS to manage their public website, which features a product catalog with over 500 items. With a single website administrator, they can easily handle the day-to-day operations of the site. One of the notable use cases is the utilization of data node filters, which enables efficient product selection for customers. Additionally, the modified ecommerce Shopping Cart includes a Request for Quote feature that allows users to obtain competitive pricing from their preferred equipment dealers.

Another way Titan CMS has proven valuable for Server Products is in streamlining contact management. Previously, managing over 300 contacts was a cumbersome task, but with Titan CMS, they were able to transition to a simplified process involving just one Excel file upload. This feature has significantly reduced time and effort spent on contact management.

Moreover, Server Products uses Titan CMS extensively for their Intranet platform. Different departments have designated content coordinators who populate specific sections of the Intranet, overseen by an Intranet Administrator. The CMS acts as the organization's primary web hosting solution and serves as a means to effectively communicate the brand message to consumers.

Not limited to customer-facing functionalities, Titan CMS offers various tools that support internal business operations. It facilitates e-commerce transactions, interactive polls, video pages, and a blog section. It acts as a central hub within the organization where employees stay updated on products and new hires become acquainted with company processes.

While primarily utilized by the marketing director, IT director, and other staff members with basic knowledge of the system, Titan CMS seamlessly integrates with the organization's customer relationship management software used across the entire staff. This ensures efficient collaboration and enhances workflow management.

The versatility of Titan CMS allows it to be utilized for both public-facing websites and internal intranets throughout the entire institution. Various departments are responsible for maintaining different sections of the website, catering to both technical IT professionals and non-technical administrative staff members. The Marketing Department finds great value in Titan CMS as it empowers them to manage website design and content effectively.

In summary, Titan CMS addresses Server Products' need for a user-friendly content management system that enables daily website updates. It streamlines contact management processes, supports the organization's Intranet platform, serves as a reliable web hosting solution, and facilitates various business tasks. Its flexibility and scalability make it an ideal choice for marketing, finance, customer success, and IT teams within the organization.

Users commonly recommend the following:

Starting small and gradually building up to the premier suite: Users suggest that businesses consider starting with the basic features of Titan CMS and then expanding to the more advanced functionalities. This approach allows for a smoother learning curve and better understanding of the software's capabilities.

Praising the excellent customer support: Many users appreciate the exceptional customer support provided by Titan CMS. They highlight the assistance provided by Northwoods' team of professionals, who are willing to address individual needs and provide timely solutions.

Titan CMS is suitable for beginners: Users find that Titan CMS is well-suited for beginners, even those lacking extensive experience in content management systems. The platform offers a user-friendly interface and comprehensive documentation, which helps new users navigate the software easily.

Overall, users recommend beginning with a smaller implementation, emphasize the excellent customer support, and express that Titan CMS is accessible to beginners.

Attribute Ratings

Reviews

(1-5 of 5)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Titan CMS is a flexible and scalable enterprise content management system that is used in my org which is customized and designed to meet the everyday new needs of both my marketing and IT teams internally as well as externally It is used by my internal team like marketing, finance, Customer Success to make deployment success at my organization internally as well as for outside premises.
  • Smart Search
  • Accessibility
  • Simplified data Mangement
  • Aesthetic
  • SEO expansion
  • Integration
Data imports can be made easier and simplified. One thing, in particular, is your inability to copy a block without adding it to the block library. The forms tool is a little difficult. Native broken link checker would be handy if worked upon it. The support team is receptive to feedback and support requests.
Web Content Creation (8)
46.25%
4.6
WYSIWYG editor
80%
8.0
Code quality / cleanliness
30%
3.0
Admin section
60%
6.0
Page templates
20%
2.0
Library of website themes
80%
8.0
Mobile optimization / responsive design
20%
2.0
Publishing workflow
30%
3.0
Form generator
50%
5.0
Web Content Management (5)
38%
3.8
Content taxonomy
50%
5.0
SEO support
10%
1.0
Bulk management
80%
8.0
Availability / breadth of extensions
10%
1.0
Community / comment management
40%
4.0
Platform & Infrastructure (2)
40%
4.0
API
40%
4.0
Internationalization / multi-language
40%
4.0
Security (1)
30%
3.0
Role-based user permissions
30%
3.0
CMS programming language or framework
N/A
N/A
  • Speed to trust and action
  • Secure Safe Stable
  • View available add in
Clients have access to the online and PDF documentation, also tips and how-tos for the most current versions of Titan CMS in the market. Check out our full documentation library! unlimited Dev/ QA/ Server install. Load balancing, and cluster support included. Upgrade options included free of cost along with unlimited CPUs per server.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Titan CMS is being used for both the public facing web site and internal intranet for the entire institution. We are an decentralized organization typical of educational institutions. Titan is being used both by the department responsible for maintaining the web site as well as departments across the organization. Users are both people dedicated to web site creation as well as information technology professionals as well as non-technical administrative staff.
  • Encouraging consistency in the design of content across pages and ensuring content updating by emailing editors when pages haven't been updated after set amount of time.
  • Flexible navigational structures and design elements such as clam-shell for FAQ sections.
  • Supports responsive design to handle screen sizes from multiple types of devices.
  • Good management of versions for both pages and files/images and good publishing workflow.
  • Good quick image editing capabilities to get the image on the page.
  • Titan requires some training and users should have fairly good technology skills. Our organization has moved toward more central editing of web content because distributed staff using Titan struggled too much and so it was easier to have more centralized editing than distributed editing. The problem is that administrative staff didn't have enough technology skills. Titan could improve by having two level of editors... full editors using Titian as it is now and then basic editors that would interact with a page similar to interacting with a Facebook page.
  • Can be slow at times when you want to quickly move between screens in Titan. This may be the result of our specific hardware that Titan is implemented on.
  • Sometimes need to edit HTML directly to fix font/formatting problems.
  • Wish CMS integrated Google Web Analytics to allow viewing of page analytics while editing.
  • Wish CMS provided help during a responsive design migration by inspecting HTML and highlighting elements (such as tables) that require modification.
Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.
Web Content Creation (8)
68.75%
6.9
WYSIWYG editor
70%
7.0
Code quality / cleanliness
90%
9.0
Admin section
N/A
N/A
Page templates
100%
10.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
100%
10.0
Publishing workflow
100%
10.0
Form generator
90%
9.0
Web Content Management (5)
96%
9.6
Content taxonomy
100%
10.0
SEO support
100%
10.0
Bulk management
100%
10.0
Availability / breadth of extensions
80%
8.0
Community / comment management
100%
10.0
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
CMS programming language or framework
N/A
N/A
  • Positive ROI by allowing content contributors embedded within departments with the department domain knowledge to update the site directly. More efficient and less centralized spending.
  • Requirement for investment in training users of CMS cuts into ROI. Would recommend a two-step workflow where department content contributors enter information into CMS and then approval step is done by webmaster team to ensure content meets standard formatting guidelines. This workflow functionality exists in the Titan CMS.
  • Positive ROI experienced during projects such as moving to a responsive design because much of the content can migrate untouched. Also positive when updating graphics in template to give site new look.
Not involved in selection.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Marketing Department at our organization utilizes Titan CMS to manage our website design and content. Titan CMS has helped our organization organize our website into a format that is intuitive and easy to use.
  • Organization of content
  • Ease of use
  • Customizable
  • Drag and drop feature would be great
Titan CMS is well suited for those looking for a content management system that is easy to use and is managed by a staff of knowledgeable individuals that provide answers to your questions and get back to you in a timely manner.
Web Content Creation (8)
41.25%
4.1
WYSIWYG editor
N/A
N/A
Code quality / cleanliness
N/A
N/A
Admin section
70%
7.0
Page templates
90%
9.0
Library of website themes
N/A
N/A
Mobile optimization / responsive design
N/A
N/A
Publishing workflow
90%
9.0
Form generator
80%
8.0
Web Content Management (5)
66%
6.6
Content taxonomy
90%
9.0
SEO support
60%
6.0
Bulk management
100%
10.0
Availability / breadth of extensions
80%
8.0
Community / comment management
N/A
N/A
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
90%
9.0
Role-based user permissions
90%
9.0
CMS programming language or framework
N/A
N/A
  • Increased efficiency
  • Ease of management of site
  • Increase in visitors to our site
  • Efficiency of updating website
Yes
Titan CMS is user friendly and intuitive and the support you receive when using this system is outstanding!
Jeanine Hantke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a food serving equipment manufacturer, Server Products utilizes Titan CMS for a public website with a product catalog of 500+ products; with a single (public) website administrator. Data node filters assists with product selection and a modified ecommerce Shopping Cart facilitates a Request for Quote to a user’s choice of equipment dealers for competitive pricing.

The sites' Find a Dealer or Rep lookup also uses a data node filter. Titan CMS has allowed us to transition from duplicating the management of 300+ contacts to one Excel file upload into Titan CMS.

The Intranet is populated by department based content coordinators, directed by an Intranet Administrator.

  • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
  • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
  • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
  • Adding link analytics to find broken links would be helpful.
  • Overwriting an existing file in a file pile, during initial upload could be made easier. Time spent tracking down an original on your network (outside of Titan) to do it properly is painful.
  • A Training Video Library would be very helpful. Sometimes, just knowing it can be done and a brief visual of the concept is all you need.
Titan CMS works well for our small team of authors and I have heard first hand how companies with hundreds of authors use it too. In years past the software was weak for handling multiple language sites, if this is your need take the time to evaluate how this process works and will integrate with your translation providers. I've had great success using Titan CMS to manage a large product catalog with heavily detailed pages.
Web Content Creation (8)
58.75%
5.9
WYSIWYG editor
80%
8.0
Code quality / cleanliness
80%
8.0
Admin section
90%
9.0
Page templates
50%
5.0
Library of website themes
30%
3.0
Mobile optimization / responsive design
30%
3.0
Publishing workflow
80%
8.0
Form generator
30%
3.0
Web Content Management (5)
64%
6.4
Content taxonomy
80%
8.0
SEO support
50%
5.0
Bulk management
70%
7.0
Availability / breadth of extensions
50%
5.0
Community / comment management
70%
7.0
Platform & Infrastructure (2)
50%
5.0
API
50%
5.0
Internationalization / multi-language
50%
5.0
Security (1)
80%
8.0
Role-based user permissions
80%
8.0
CMS programming language or framework
N/A
N/A
  • Allowing users to request a quote that goes directly to their choice of dealers has proven to be highly effective in lead conversion.
  • Our Intranet has improved employee efficiency and reduced wasted network space from duplicate copies.
  • Filters have allowed users to quickly find their dispensing, warming or chilling equipment solution, proven with conversions to dealer lookups and quote requests.
It worked great that Titan CMS was developed by a local company (we're both in Wisconsin). Not only that, they have user group meetings twice a year which highlights what others are able to accomplish with the same software - immensely helpful. Support calls are handled in a timely manner even when it's an emergency i.e. site unexplainably down. Even after 9 years of use, the software updates always keep it relevant with what us developers are looking for and what is trending.
15
It's a small group of users that manage our content. Public content, site IA and UA are controlled by Marketing (with an IT background). Intranet is also run by a single admin with department representatives that validate relevant content within the department. Most positions did not have or need any formal training save for the two admins.
2
A content author that uses preset templates and multistep workflow would only need good communication skills and nothing beyond a simple text editor. Organization skills are most valuable. Think of a library of items and how people would find them. Not only on the display side but in the CMS workstation. It needs to be clear, concise and well thought out to stand up to years of content additions, new top tier content and future site redesigns. Learning Titan CMS is only the method in which to deliver the organized content - the easy part.
  • Public website - listing 500+ products and allowing a user to quickly filter down to the proper equipment to fit a need
  • Intranet - keeps forms handy for multiple departments especially HR - they have more than many realize.
  • Dealer Lookup - find a dealer by location and classification.
  • Request a quote - shopping cart functionality that requests a product quote to user chosen dealers
  • Dealer and Rep lookup
  • Request a quote
  • Use tags and filters to allow users to quickly find an equipment solution for their need
  • Content marketing integration
  • Micro sites
  • Deeper analytics functionality
Love the product, great support for new ideas and any troubleshooting that comes up. Constant additional functionality being added to "base" product. Remember when friendly URL's were a common stumbling block with CMS software, Titan was proactive to phase that out even when it required extensive code work.
Yes
We used Dreamweaver to create static HTML pages. Titan allowed us to take our website from 150 pages to over 1000; with a single administrator. Enhanced product detail pages have allowed us to increase conversions 10 fold. Smart Search has taken our site search above and beyond the irrelevant results most people were accustomed to getting on a site.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Positive Sales Experience with the Vendor
Product usability was first and foremost the most important. We have a single administrator that does every thing from content creation to user admin. Being able to automate content that is displayed using tags and filters has allowed us to expand the site 10 times over and be a leading industry website for content and usability.
There really isn't much I would change other than have a clear timeline for completion and possibly put functionality in stages of what needs to be functional to launch and what can be added shortly after. We ran into some content issues late in the game and almost missed a critical launch date because we were trying to focus on all the functionality (even things 3 levels in) vs. top tier and required elements.
  • Implemented in-house
Yes
We started with an overall project scope meeting with all the stakeholders. Next was a Discovery phase to vet out any new functionality that may need to be added or find alternate was to accomplish the same visual affect for a user. For extensive wish lists, which happens more often then not, the project is broken into phases and development begins.
Change management was a big part of the implementation and was well-handled
Our latest site instance was a complete redesign - nothing was saved - even product images. For this process, everything was evaluated, what should stay, go, look, feel, functionality, IA, UX...everything. Even with all this the experience was great. Taking a fresh look at how to serve up the best user experience from the ground up makes everything else fall into place.
  • Figuring out the user progression for a quote request to multiple dealers was tough. Each dealer was to only see their name on the recipients list with a master list of recipients going to our administrator. It took a few tries to get this going correctly.
Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
  • In-person training
  • Self-taught
It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
No, I wouldn't recommend setting up a new site without training, but for a content author or even an editor it can be trained internally with a 1/2 hour session. That would include having the user open the screens, get familiar and do a few test documents. Not too hard at all. If you're doing admin or design work, than I would recommend training. It's not that you won't figure it out, but will you figure it out quickly enough to be most productive out of the gate. Better to learn it upfront and not have to redo anything.
Yes
Going for premium support allows our admin to forgo having to go through hoops to validate the need for support for each and every instance - oftentimes to those who wouldn't know the value of the service or support anyway. It also saves accounting time from having to process a PO and cut a check for each instance too.
I give a rating of 9 out of 10 only because sometimes when we call support the problem is fixed for us, but the explanation is vague or none at all. We prefer to know what was done and if possible, if there was something we could have done to prevent needing to call support for it. Not a big deal really.
No
I can't think of a time when we didn't get exception support for Titan CMS. Each and every call to support (mind you there hasn't been a lot of calls/emails) has been followed up and solved or escalated without having to wait in limbo. Our project manager for Titan has been a great liaison for their tech support people regarding personal knowledge of our current setup.
  • setting up content filters
  • renaming tags
  • image library - upload one version and multiple sizes (that you preconfigure) are auto created
  • verwriting an existing document
  • filter in user management doesn't always find a person quickly
Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Titan CMS is used mainly by myself, however, the marketing director and IT director also have a login and have basic knowledge of how the system works. Titan CMS addresses our need for an easy to use CMS to update our website on a daily basis. It also works alongside of our customer relationship management software that is used by the entire staff.
  • Layout/structure of information - Fairly intuitive, it is easy to search for content (within the CMS) if your website is large. However, a CMS truly can only be as organized as the user is.
  • WYSIWYG editor - Creating and publishing pages is extremely easy, the WYSIWYG editor standard, but gets the job done. Applying styles, linking content, adding tables, videos, etc is all very simple.
  • Customizable - There is no limit of possibilities of page layouts, styles, data organization, etc. If you have HTML experience, you can really create anything you'd ever need in the Titan Administration area (where you have access to page layouts and styling).
  • I would love to see a "View this Page" button after a page has been updated/published. Every time I publish a new page, I have to open a new browser window, navigate to a different tab, copy the page url "example/example/example" and paste it after "www.mywebsite.com" in order to preview the new page/content.
  • If Titan and WordPress were in a beauty competition, there is no way that Titan would win. Titan's dashboard, buttons, etc are dated and bland, and is in dire need of a refresh.
  • A drag and drop to upload feature would be very helpful.
  • Creating forms is very cumbersome and the pop-up window in which the form is created needs to be revamped. The font-size is much too small and it is not as customizable as it could be.
Titan CMS works best when one specific person can be completely dedicated to it. In my past experience, when multiple people work with it, it can be difficult to control hidden content/pages, and other fine details. While it is user friendly, I honestly feel that people that have not worked with prior CMS will be much slower picking it up than WordPress.
Web Content Creation (7)
55.71428571428571%
5.6
WYSIWYG editor
80%
8.0
Code quality / cleanliness
70%
7.0
Admin section
80%
8.0
Page templates
60%
6.0
Library of website themes
N/A
N/A
Publishing workflow
60%
6.0
Form generator
40%
4.0
Web Content Management (5)
56%
5.6
Content taxonomy
90%
9.0
SEO support
80%
8.0
Bulk management
50%
5.0
Availability / breadth of extensions
N/A
N/A
Community / comment management
60%
6.0
Platform & Infrastructure (2)
N/A
N/A
API
N/A
N/A
Internationalization / multi-language
N/A
N/A
Security (1)
60%
6.0
Role-based user permissions
60%
6.0
CMS programming language or framework
N/A
N/A
  • Our website prior to using Titan CMS was very similar in terms of the way content was laid out. However, since using Titan, we have been able to add new content to our site in a much quicker fashion.
  • The new website and CMS has certainly helped increase the number of visitors to our site.
I am a super fan of WordPress and would have suggested having our website built within that platform in a heartbeat, however, I began my employment here after the website had already been built within Titan. Essentially, Titan was chosen as our CMS because we needed something that could work in relationship with our CRM, and the Web Development Team needed to be local (within a reasonable distance). Titan and WordPress are very similar in many different ways, and I think that at some point, Titan could be as "smooth" as WordPress, but there are still a few other weaknesses that it needs to overcome.
4
Marketing handles the design and publication of content. Operations and Technology reviews users that login to specific portal. Sales monitors the amount of RFPs that come in. Finance and Administration publishes content.
3
The type of person that is best suited to use Titan is a quick learner that can easily solve problems. Obviously having prior CMS experience would be beneficial.
  • Keeping content on our website fresh
  • SEO
  • Customer service
  • Education
  • Our web development team customized Titan to work hand-in-hand with our CRM software. Having the two programs "talk" to each other allows our entire company to remain on the same page.
  • Having some prior HTML/CSS experience has allowed me to truly customize anything in Titan.
  • We plan on making our website responsive and we will be using Titan throughout that process.
Titan works for our company, there is nothing that it cannot do.
I understand that our Web Development Team is very busy, however, sometimes there is a delay in response and a followup email is needed to determine the progress of the issue/question.
No
Kelly at Northwoods has been a rockstar at assisting us with the website transition, answering questions, explaining her thoughts and she has truly become a "part of our team."
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