Overview
What is TokyWoky Community Platform?
The vendor states TokyWoky builds custom community platforms that help brands gather, engage and activate passionate customers directly on their website. With its gamified white-label platforms, brand marketers can create a unique experience designed to boost brand loyalty for top…
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is TokyWoky Community Platform?
Community member engagement can be leveraged to generate UGC at scale, customer insights, live help and advice for fellow shoppers, and more.
TokyWoky helps 130+ global brands define their community project, build the right community platform for them, and maximize community value. More info on tokywoky.com.
TokyWoky Community Platform Features
- Supported: Custom gamification & rewards
- Supported: Discussion groups & community chat
- Supported: Private and group messaging
- Supported: UGC creation
- Supported: Interactive Product Pairings
- Supported: Favorite product listings
- Supported: Surveys, Product testing & reviews
- Supported: Events
- Supported: Loyalty & Referrals
- Supported: Social Selling
- Supported: Community data & reporting
- Supported: CRM Integration
TokyWoky Community Platform Screenshots
TokyWoky Community Platform Competitors
- Salesforce Experience Cloud
- Yotpo
- Khoros Communities (Formerly Spredfast + Lithium)
TokyWoky Community Platform Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Global |
TokyWoky Community Platform Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 40% |
Enterprises (more than 500 employees) | 60% |
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Reviews
Community Insights
- Business Problems Solved
Users of the TokyWoky Community Platform have found that it effectively helps them get closer to their customers and interact with them directly, solving the business problem of establishing meaningful connections. By offering a space for customers to engage with one another, users have been able to generate user-generated content, host discussions, and provide updates on brand and product information. This not only fosters a sense of community but also boosts customer engagement and loyalty. The platform also serves as a valuable tool for identifying major topics and potential difficulties faced by customers, allowing users to provide relevant solutions.
Furthermore, the platform has proven to be instrumental in pushing brand advocacy and increasing customer loyalty. Users appreciate that the platform offers something unique that their competitors do not, allowing them to differentiate their brand and stand out in the market. By showcasing their expertise and building an emotional bond with their customers, users have been successful in enhancing customer engagement and loyalty. Additionally, the platform enables users to connect with their superfans and launch new product developments with the help of customer ambassadors, allowing for effective product testing before implementing on a larger scale.
Moreover, the platform solves the business problem of optimizing the webshop by providing missing information, increasing customer loyalty, and fostering a deeper emotional connection with customers. Users have experienced increased ecommerce numbers through product tags and have gained insights into their customers' interests. Additionally, the platform has served as a safe space for customers to engage with each other, further enhancing the overall customer experience. While some users note that the hosting of blog articles may not be as visually appealing compared to other platforms like WordPress or Squarespace, they appreciate the platform's ability to easily host an online community and communicate with a highly-engaged audience.