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TotalView and PathSolutions are essential tools for network management and troubleshooting. Users have found TotalView to be a valuable …
Overview
What is TotalView?
PathSolution’s TotalView is a network performance monitoring tool. PathSolutions emphasizes the platform’s issue diagnostics and recommended remediation assistance as a key differentiator.
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What is TotalView?
PathSolution’s TotalView is a network performance monitoring tool. PathSolutions emphasizes the platform’s issue diagnostics and recommended remediation assistance as a key differentiator.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
What is TotalView?
PathSolution’s TotalView is a network performance monitoring tool. PathSolutions emphasizes issue diagnostics and recommended remediation as a key facet of TotalView, in addition to core monitoring features. These features include network mapping, bandwidth analysis, real-time performance and cloud service monitoring, and automated report generation. The vendor also advertises rapid deployment via auto configuration and network discovery.
TotalView Video
Company's introduction of product
TotalView Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
TotalView and PathSolutions are essential tools for network management and troubleshooting. Users have found TotalView to be a valuable scheduling tool for managing employee demand and availability, allowing them to easily organize and access client data to troubleshoot account issues. Additionally, the payroll automation feature benefits work groups by enabling sellers to update information from their mobile devices. TotalView's capabilities are not limited to scheduling, as it also helps in predicting call volume and adjusting staffing accordingly. Furthermore, TotalView is effective in identifying and suggesting possible causes for performance problems.
On the other hand, PathSolutions is primarily used for providing network assessments to customers, reducing assessment time and providing valuable data for issue identification. Its comprehensive network scanning capabilities and customizable tests allow users to quickly deploy and retrieve network diagnostic information. Network engineers rely on PathSolutions TotalView for network trend data and troubleshooting purposes, while junior level engineers can use the tool to assess basic issues and receive guidance on corrective actions. Moreover, PathSolutions TotalView offers complete visibility for troubleshooting network issues and provides explanations in plain English, making it an invaluable resource in mapping out networks and assisting with various network-related tasks.
Easy to Navigate: Many users found TotalView to be easy to navigate and appreciated the tabbed client attributes, which made it easy to view and compare team availability and time off. The intuitive interface allowed them to quickly find the information they needed without any confusion or hassle.
Best in Class Ease of Use: Users loved the ease of use of TotalView, stating that it surpassed all its competitors in terms of usability. They praised its user-friendly design and straightforward functionality, noting that even new team members could quickly onboard and start using the software without any extensive training.
Seamless Integration with SAP: TotalView's seamless integration with SAP was highly praised by users, as it allowed for effective workforce management and eliminated the need for manual tracking. This integration streamlined their processes and ensured accurate data syncing between systems, saving them time and effort in managing their workforce effectively.
Sluggish Performance: Some users have experienced occasional sluggishness in the loading between tabs, which affects the overall performance of the software.
Limited Network Diagram Functionality: Users have mentioned that the network diagram feature only displays layer 3 connections and does not show all discovered devices. Additionally, they find it limiting that the discovery mechanism is restricted to IP ranges, making it difficult to discover additional devices.
Inconvenient Agent Schedule Management: Several reviewers have found adding or adjusting agent schedules to be tedious, with small icons causing inconvenience. They also noted that there are instances where the predictions for call volume are extremely skewed.
Reviews
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Score 8 out of 10
Vetted Review
Verified User
TotalView is being used for network trend data for the specific purpose of troubleshooting. It is used exclusively by the team of network engineers to address problems. It allows senior level guys to gather data quickly for complex issues (otherwise gained from CLI as a manual process) and junior level guys to quickly assess basic issues and get direction from within the tool with explanations of issues and corrective actions.
- The setup is fast and easy - 500 devices in 20 minutes.
- The ability to go back a day or a week in time allows us to more easily troubleshoot the "what happened at 3 a.m. yesterday" question.
- It gives us easily accessible stats for checks and balances like device types, counts, models, serial number etc.
- Customization can be difficult to achieve - although well documented and support is willing to help.
- Some configuration steps are cumbersome but strides have been made to fix that in recent years.
- Automation and discovery of devices aren't the easiest to do, it is one of the short comings. While it is achievable it's not as up front as other tools
63.75%
6.4
- There is certainly an increased saving of time when dealing with issues - troubleshooting time is at least 75% less for basic issues.
The three tools listed do different things with some similarities. For us the biggest need was data analysis, semi-automatic troubleshooting, and data gathering and topology mapping. TotalView hit the most of these in the price point we were looking for. Each tool has "extras," but we felt that the extras provided by TotalView were good enough and that the other tools didn't justify the cost.
June 17, 2019
TotalView - An Amazing Diagnostic Tool
Score 10 out of 10
Vetted Review
Verified User
Currently, TotalView is being used as a network management tool that allows for a concise and consolidated location to view important network diagnostic information. This product is being used by my department within the hospital to troubleshoot issues ranging from bandwidth consumption on a per-interface level to monitor VoIP calls via our Shoretel phone system. Additionally, TotalView provides a quick view of our configured products Model #, Manufacturer, Serial # and the current version of Software running.
- In-depth device interface performance
- Daily Utilization with a historical view
- Call Assessment and VoIP phone monitoring
- I currently do not have any cons with the software - PathSolutions support is phenomenal.
100%
10.0
- TotalView has been greatly beneficial and allows for a quick view of impacted devices within my infrastructure
- Bandwidth monitoring and historical tab has been great for correlating past slowness events