Overview
What is TrackerRMS?
TrackerRMS is a recruitment and staffing software that combines an Applicant Tracking System (ATS) and Customer Relationship Management (CRM) platform. According to the vendor, this solution aims to streamline the recruitment process and improve relationships, workflows, and ROI for staffing and recruitment...
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Product Details
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- Tech Details
What is TrackerRMS?
TrackerRMS is a recruitment and staffing software that combines an Applicant Tracking System (ATS) and Customer Relationship Management (CRM) platform. According to the vendor, this solution aims to streamline the recruitment process and improve relationships, workflows, and ROI for staffing and recruitment firms of all sizes. It is utilized by various professions and industries, including staffing and recruitment agencies, human resources departments, IT and technology staffing, healthcare staffing, and finance and accounting staffing.
Key Features
Recruitment & Applicant Tracking: According to the vendor, TrackerRMS offers a fully integrated Applicant Tracking System (ATS) that enables recruiters to source candidates, nurture and match applicants, and streamline the recruitment process from candidate sourcing to placement. It aims to eliminate manual data entry and improve efficiency.
Sales & CRM: The vendor claims that TrackerRMS helps build better client relationships and generate and qualify leads. It provides a visual and intuitive interface to manage the sales pipeline, aiming to improve sales team productivity.
Automation: According to the vendor, TrackerRMS offers workflow automations to boost activity and productivity. It aims to automate sequences of emails, texts, workflow, and tasks, saving time and improving overall productivity.
Marketing: TrackerRMS, according to the vendor, aims to amplify marketing efforts for recruitment and sales. It offers branded email and text campaigns built directly into the software, aiming to reach and engage target audiences. It also provides campaign tracking and actionable insights.
Job Boards Integration: TrackerRMS, as claimed by the vendor, seamlessly integrates free and paid job boards to enable in-app sourcing and matching. The vendor states that it automates external job board distribution and posting, aiming to improve the visibility and reach of job postings.
Back Office: According to the vendor, TrackerRMS aims to enhance onboarding and assignment management. It offers features like online timesheets and a custom candidate portal. The vendor claims that it also integrates with accounting systems for streamlined processes, enhancing overall back-office operations.
Onboarding: TrackerRMS, according to the vendor, aims to streamline the onboarding process with custom web document and form packs. It ensures compliance and facial recognition and integrates with RightSignature for easy document signing. The vendor claims that it simplifies and automates onboarding tasks and workflows.
Collaboration: According to the vendor, TrackerRMS enables collaboration between internal and external teams. It provides an inbuilt video interviewing tool, big screens for team collaboration and presentations, and an internal chat feature for real-time communication.
Reporting & Dashboards: TrackerRMS, according to the vendor, provides customizable dashboards and reports to gain a holistic view of recruiting and sales performance. It aims to provide real-time data for informed business decisions and track key metrics and KPIs.
Scheduling: According to the vendor, TrackerRMS offers built-in lightweight shift management and a candidate app for easy scheduling and communication. It includes a compliance module to ensure adherence to regulations and aims to streamline scheduling processes for improved efficiency.
TrackerRMS Features
Recruiting / ATS Features
- Supported: Applicant Tracking
Additional Features
- Supported: CRM
- Supported: Project Management
TrackerRMS Video
TrackerRMS Integrations
- Broadbean
- Outlook
- GMail
TrackerRMS Competitors
- JobDiva
- Bullhorn
- JobAdder
TrackerRMS Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | US, Canada, UK |
Supported Languages | English |
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Users of Tracker have found the software to be highly effective in streamlining the process of finding quality candidates within their ATS, saving them valuable time and allowing them to focus more on engaging with clients and candidates. The software's cleaning and organization features have been incredibly helpful in maintaining a well-organized database, which proves beneficial for future data mapping. Additionally, the dashboards and reports feature in Tracker has proven invaluable in helping companies stay on track with their goals and monitor weekly progress. Users have also expressed great value in the Marketing and Leads functions, as it enables them to build sequences with automation and maintain focus on other important tasks. The integration with Power BI has been widely appreciated for its ability to provide users with valuable data analysis and reporting capabilities. Overall, Tracker has been praised for its ability to track candidates, jobs, and generate reports, improving efficiency in these areas. The software's user-friendly interface and constant feature updates have led many users to switch from other CRM systems, such as Jobscience. Some upcoming features, like candidate rating at the job level, are eagerly awaited by users.
Flexible User Interface: Users have consistently praised TrackerRMS for its flexible user interface, with many reviewers highlighting this as a major advantage of the product. The ability to customize and tailor the system to their specific needs has been highly appreciated by users. Some users have even mentioned that TrackerRMS is one of the most customizable ATS/CRM systems they have come across.
Impressive Reporting and Trackability Features: The reporting and trackability features in TrackerRMS have received high praise from users, who find them impressive and easy to use. These features allow users to generate comprehensive reports on candidates and recruiters, making their work easier and saving valuable time. Several reviewers have specifically mentioned how these features have helped them improve their productivity and implement effective strategies.
Exceptional Customer Service: One of the standout aspects of TrackerRMS according to user reviews is the exceptional customer service provided by the support team. Many users appreciate the responsiveness, professionalism, and customer-focused approach displayed by the support team at Tracker. Reviewers mention that their questions are answered quickly, any issues are resolved promptly, and any requests are met with a helpful attitude. Some reviewers even go so far as to say that the support team at Tracker is unparalleled in terms of personalized care and genuine engagement with customers.
Confusing User Interface: Some users have found the user interface in Tracker to be confusing and not intuitive, making it difficult to navigate and accomplish tasks. They feel that the software requires too much clicking and is not very user-friendly.
Technical Problems: Several users expressed frustration with the frequency of technical problems encountered while using Tracker. They mentioned that the software can be slow to load, especially when there are many tags added in a job search. Additionally, they noted that certain advanced settings are difficult to navigate and there is a lack of help articles for those settings.
Limited Reporting Features: The reporting feature in Tracker was not as simple as some users would have liked. They suggested improvements in this area, including more automation in the campaign marketing features and cleaner functionality. Users also reported difficulties with creating reports themselves due to the complexity of options available.
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