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Trainual

Trainual

Overview

What is Trainual?

Trainual is a modern training manual for growing businesses. It provides one simple tool that aims to help users centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. The vendor says Trainual is designed…

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Recent Reviews

TrustRadius Insights

Trainual is a versatile platform that is widely used across different departments and functions within organizations. One of its primary …
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Popular Features

View all 11 features
  • Learning content (9)
    9.5
    95%
  • Progress tracking & certifications (9)
    9.5
    95%
  • Course authoring (8)
    9.4
    94%
  • Course catalog or library (8)
    9.4
    94%
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Pricing

View all pricing

Pro

$119

Cloud
per month

Premium

$179

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Learning Management

Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.

9.4
Avg 8.2
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Product Details

What is Trainual?

Trainual is a modern training manual for growing businesses. It provides one simple tool that aims to help users centralize processes and policies, automate onboarding and training, and build a foundation to scale faster. The vendor says Trainual is designed for small to medium sized businesses that are growing quickly and eager to document systems and processes, define step-by-step workflows, eliminate grey area between roles, and ensure that training happens consistently, every time.

According to the vendor, customers can actually avoid their best people leaving, retain and nurture great talent, ensure everybody does things the right way every time, and even get themselves out of the day-to-day grind if they simply spend the time to document how they do what they do in simple step-by-step sequences.

Trainual Video

Trainual Competitors

Trainual Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

TalentLMS and Atlassian Confluence are common alternatives for Trainual.

Reviewers rate Player/Portal and Mobile friendly and Compliance management highest, with a score of 9.6.

The most common users of Trainual are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trainual is a versatile platform that is widely used across different departments and functions within organizations. One of its primary use cases is for internal training and onboarding of new employees, ensuring that they receive a consistent level of introduction to their roles and the company. It has helped address issues related to information transfer by providing a centralized platform where employees can access documented processes and procedures, as well as ask questions about specific tasks or workflows. This has greatly improved efficiency and productivity across teams.

In addition to onboarding, Trainual is also utilized for documenting, auditing, and training employees on various processes within the organization. The platform allows for the creation of training materials using different media formats, such as text, audio, and video, which are appreciated for teaching purposes. This flexibility in content delivery ensures that employees can learn in a way that suits their preferences and needs. Moreover, Trainual plays a crucial role in rolling out company-wide initiatives or process changes, enabling efficient communication and education across the entire organization.

Sales and marketing teams specifically benefit from Trainual's capabilities. It has helped create a better sales process and contributed to an increase in sales by providing comprehensive training materials for sales representatives. Similarly, marketing efforts are documented within the platform, allowing new marketing assistants to receive proper training and knowledge about ongoing campaigns and strategies. Trainual serves as a resource database and training certification program for field staff and the marketing department.

Furthermore, Trainual goes beyond just initial onboarding; it also supports continuous education and professional development within various departments. Its certificate program provides a sense of accomplishment to employees while allowing managers to track user progress and engagement. Therefore, Trainual is not only essential for onboarding but also serves as an ongoing training tool across the entire organization.

Overall, Trainual proves to be highly valuable in streamlining internal training processes, facilitating knowledge transfer, documenting important procedures, and supporting company-wide initiatives. Its user-friendly interface combined with multi-media capabilities makes it an effective and versatile platform for organizations of all sizes.

Based on user reviews, Trainual users commonly recommend the following:

  1. Start with one process and procedure: Users suggest beginning with a single process or procedure in Trainual and gradually expanding from there. This approach allows for a structured and efficient onboarding and training experience.

  2. Engage with Trainual staff for support: Reviewers advise seeking support and guidance from Trainual's staff to enhance the user experience. The expertise of Trainual's team can be valuable in addressing any questions or challenges during platform implementation.

  3. Test Trainual for 30 days: Many users recommend taking advantage of Trainual's 30-day trial period to familiarize themselves with the platform and assess its suitability for their training needs. This trial allows for a thorough evaluation of Trainual's features and functionalities.

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Mario Jiannino | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Currently we are using trainual to house a lot of our training videos and documentation. We have a lot of modules that hold plenty of information for our team and provides a terrific resource for our entire agency. Everyone in the agency is introduced early on to Trainual and the benefits it offers. We used to have all of our training in Google Docs and Confluence. Trainual, however keeps things very organized and the flow is also something we can track. Beforehand we couldn't track how much training someone from our team had done and now we can!
  • Tracks progress for training.
  • Easily determines a new hires competency in handling tasks on their own.
  • Houses all of our documents and videos in one location versus several.
  • Identifying the users and their roles
  • Access to modules or training can be confusing
  • If you aren't careful some tasks and training can be pretty deep within trainual, and hard to find.
Trainual is well suited for new hires. They can be introduced to our processes and products before testing and trying themselves. Trainual provides for a less jarring experience for anyone new to our team. Every time someone new starts it is imperative that they complete all the training modules within Trainual before doing some of the work themselves. It definitely allows for a smoother transition to the team and work life.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have used Trainual for our onboarding and continual training processes for our team to make sure everyone has access to the training resources available to them at all times. We use it across our entire organization.
  • Onboarding
  • Video embedding
  • Documentation
  • Having more options for testing features
Trainual is well suited for situations when you are trying to get an entire team on the same page. It might not be the best for a team of only one or two but definitely good for growing organizations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Trainual to document our processes. It has been very useful to ensure that we all do everything uniformly and can train employees. Since implementing Trainual we have been able to create a much better sales process and we have also seen an increase in sales. It also helped us with documenting our marketing efforts and training a new marketing assistant.
  • Makes it easy to edit text
  • Easily locate documentation
  • Easy to add pdf's and videos to manuals
  • Easy to create new topics and steps.
  • Add more webinars for new users
  • Create pdf's of helpful tips
  • Customer success stories
We really liked Trainual at the time when we started developing a sales process. We recognized that we had to make things uniform across our company. We looked around at different options and we found Trainual to be the easiest to use and implement. Now we were able to hire a new sales person and train them quickly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used Trainual for about 2 years as a startup. It was primarily used within our Sales and Operations teams for onboarding new team members and continuing education for existing team members. Trainual was very helpful in being able to relay information that could be somewhat confusing if written out on paper or on a word doc into something that can be broken apart, given quality image and video examples, and spread out through a whole course. It caters to all types of learning styles such as visual and auditory learners. <br><br>One of the best parts of Trainual was the certificate program where users were awarded a "certificate of completion" when they completed a course. This made them feel a sense of accomplishment and for us as managers, gave us visibility on how long they spend doing the course, how many attempts they made to successfully pass the quiz at the end, and also let us know if they were skimming through the course without actually reading the content. I would definitely recommend this product if you have a growing organization and need a way to get learning out to a large group of people.
  • Course Content
  • Visibility of Completion
  • Continuing Education
  • More customization
  • Reminders
The best situation is for onboarding and continuing education, scenarios where it wouldn't be a fit would be maybe a small update or a bulletin that can be gone over on a call. For onboarding, this is a life saver because it saves hours of a manager's time which in turn saves money, and gives a waterfall of information to the new hire in a short amount of time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Trainual to show other team members how to execute team processes. Each new employee completes a basic company Trainual that introduces them to company-wide structures, programs, platforms, and company education options. Each employee also has assigned Trainual subjects that directly relate to their unique job and responsibilities. We use Trainual to educate employees and to roll out company-wide initiatives or anything where we want EVERYONE to know when a process has changed.
  • Allow for education materials to be adapted to different types of users.
  • Allow for new processes to be made known company-wide at an instant.
  • To allow for "testing" to ensure that subject matter is completely understood by employees.
  • The subject organization could use work! It's just jumbled and needs folders.
  • It's very cumbersome to have to click back and forth to subjects when you are within a task. I wish there was a larger side bar that could show ALL subjects, topics, and tasks in one glance with drop-down menus.
I have enjoyed using Trainual as an employee, and also creating new Trainual subjects for my employees. Trainual allows for videos to be added as well as images, text, gifs, and more! This array of options allows us to communicate with all types of learners quickly and effectively. I think Trainual is best suited for education-related opportunities such as employee on-boarding, employee training, or education courses. Because each subject is broken down into tasks and steps, it gets super granular which is great, but it's best used for education and not general employee notifications.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Trainual is currently being used as a resource database and training certification program for our field staff. For the most part, it is used for our entire field staff and our marketing department. It helps us have a uniform program that all business developers can go through to ensure they are speaking the same language when out selling. It's been an easy-to-use program to help make sure everyone is using the same marketing voice.
  • Easy-to-use.
  • User segmentation.
  • Not a ton of template customization.
  • Wish we could segment users even more.
This program is perfect if you have internal and external teams who need to speak the same language. It's a great tool to store all documents that both teams need, ensuring that everyone always has the most recent documents. It's incredibly easy to use, set-up, add users, and add content.
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