TrustRadius Insights
Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers …
Starting at $29 Monthly or Annually
View PricingOverview
What is Cyfe?
Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
Recent Reviews
Popular Features
- Report Formatting Templates (20)9.191%
- Formatting capabilities (20)8.181%
- Report sharing and collaboration (25)7.070%
- Customizable dashboards (27)5.050%
Pricing
Solo
$29
Cloud
Monthly or Annually
Pro
$49
Cloud
Monthly or Annually
Premier
$89+
Cloud
Monthly or Annually
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.cyfe.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Cyfe?
Cyfe allows users to take data from favorite sources and blend it into real-time metrics dashboards. With it, users can create sales dashboards, marketing dashboards, and business dashboards. Cyfe allows users to pull data from 100+ pre-configured sources, or pull in data via customized widgets or google sheets.
It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.
Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.
It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.
Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.
Cyfe Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: Multi-Data Source Reporting (Blending)
Supported Data Sources Features
- Supported: Text Files (CSV, etc)
- Supported: MySQL
- Supported: Salesforce
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Customizable dashboards
Ad-hoc Reporting Features
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
Access Control and Security Features
- Supported: Report-Level Access Control
Application Program Interfaces (APIs) / Embedding Features
- Supported: iFrames
Cyfe Integrations
- Google Analytics
- Meta Business Suite
- Twitter Ads
- Mailchimp
- Moz Pro
- Zendesk Suite
- Grade.us
- Vimeo
- Shopify
- Twilio SendGrid
- Recurly
- Pipedrive
- CallRail
- Alexa Internet (discontinued)
- SERPs.com
- Trello
- Google Sheets
- Google Ads (formerly AdWords)
- Salesforce
- Zoho
- Youtube
- AWS
Cyfe Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
Reviewers rate Integration with R or other statistical packages and Publish to Web and Publish to PDF highest, with a score of 10.
The most common users of Cyfe are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(66)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers mentioning this as a standout feature. They appreciate that the dashboards can handle an incredible amount of data sources, allowing them to gather and analyze data from various sources in one place.
Fair Pricing: The fair pricing of Cyfe has been mentioned by many users, who consider it to be an incredible value for the features and customization options offered. This positive sentiment is further reinforced by the fact that users find Cyfe to be cost-effective compared to other similar tools.
Customization Options: Users highly appreciate the customization options available in Cyfe, specifically mentioning their ability to give their dashboards a custom feel. They like being able to adjust the layout, add widgets, and resize them according to their preferences, which enhances the flexibility and personalization of their dashboard experience.
Sparse and Confusing Documentation: Several users have found the documentation provided by Cyfe to be sparse and confusing, making it difficult for them to understand and fully utilize the software.
Limited Third-Party Integrations: Some users have expressed their disappointment with the limited and stagnant third-party integrations offered by Cyfe. They feel that this restricts their ability to connect the software with other tools they use in their business workflows.
Lack of Customization Options for Widgets: Users have mentioned that they would like more customization options for widgets, including support for different date ranges. They feel that the current options limit their ability to tailor the dashboard according to their specific needs.
Users recommend using Cyfe for a variety of purposes including tracking and monitoring databases, sharing dashboards, and enhancing social networks. They find it highly useful for marketing agencies and companies of all sizes. Customers also recommend Cyfe for relationship analytics, online payments, and sales and marketing. Many reviewers believe that Cyfe is the best KPI dashboard available in the market with great features and pricing. Additionally, users find Cyfe beneficial for customer service, sales processes, and working with social media widgets. They appreciate its organizational dashboard and customization options. Users also praise Cyfe for its excellent technical support and good pricing.
Attribute Ratings
Reviews
(1-21 of 21)Companies can't remove reviews or game the system. Here's why
March 23, 2020
Cyfe Review
Score 10 out of 10
Vetted Review
Verified User
Cyfe is a good system that keeps all the data very organized. It has helped us act as a team, easily showing the work that we do for our clients. It feels good to be well informed about client interactions. I would say that Cyfe is good and worth every penny. It also offers a service that automatically extracts data from a variety of online services like social media platforms, project management programs, and ad platforms, and makes it easy to create custom dashboards.
- It is very good and intuitive and innovative and easy to use.
- It is attractive and easy to enter to keep complete information on a page.
- I like that I connect with different tools that one needs when working.
- The only bad thing is that it is sometimes a bit confusing, especially its interface, which is good but not as modern as it should be.
March 10, 2020
Agency Owner - Cyfe for Client Reporting
We used Cyfe for client reporting, and as an agency, it's auto-emails that is sent out weekly saved us a lot of time. We also enjoyed the PDF generator feature for quick printing if needed. It also supported the integrations we required, such as Facebook and Google. We hardly ever had issues, and the Cyfe support team was always great.
- Auto-Reporting
- Data Syncing Speed
- Ease of use for training staff
- We wish it had a newer UI update
- Cyfe white labeling is excellent, but we wish the email customization were better.
- We wish it could integrate with other financial apps other than Stripe.
August 09, 2019
The analytics platform we searched for!
We use Cyfe as a way to produce and report on analytics for all of our clients. We monitor our own analytics using Cyfe as well. All we have to do is create a board and share the link with our clients and they have access to their analytics all the time!
- It's live and interactive - it's updated constantly and your clients can even see updates daily.
- They have a ton of integrations and those that they don't have directly, you can set up using Zapier.
- It's low priced (most we've found are $150 or more per month. Cyfe starts at $19/month and if you only need one board, it's free.
- They could always use more integrations - HubSpot in particular for us
- A mobile app would be very useful.
July 17, 2018
Cyfe will add years to your life!
Our company uses Cyfe to quickly aggregate social media and other digital analytics as they relate to the success (or failure) of our client's marketing campaigns. Once linked to social media accounts, websites or email platforms, Cyfe creates visual dashboards with various metrics all in one place, making our analytics reporting so much easier.
- Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
- Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
- Colored visualizations of stats make it easy to notice when campaigns are taking off
- Cyfe's preset stat "buckets" don't allow for customization--for instance, if I want to see a client's FB ads stats, it'll pull the number of impressions but not reach--why can't I adjust for the metric I want to see?
- Visualizations show various stats that are on incommensurate scales, causing people to misread them or misinterpret the data
- Metrics are basically all quantitative--lacks qualitative data gathering skills
We use Cyfe as a dashboard for our KPIs in the office (showing traffic, conversion rates, paying customers and some other things - like SEO metrics, customer support stats etc.). It's awesome in that it automates KPI/goal tracking and lets everyone in the company see what is moving in which way.
- Cheap ($19/m I believe?)
- Easy to set up
- A lot of data integrations
- Format of the graphs (would love an option for each widget to show line, area, gauge, etc.) and be able to adjust min/max etc.
December 06, 2017
Easy to read, one page reporting makes Cyfe a winner
Our entire marketing department uses Cyfe to do our monthly reporting for our clients. The one-page dashboard makes it very easy for the clients to understand the data being presented to them. Easily being able to view the past month as well as current stats anytime during the month are also a valuable asset for us.
- One page reporting - very easy for customers to understand
- Color coordination - the green if increased, red if decreased color coding system makes it very easy to see with a quick glance how the statistics have changed versus the previous month
- Easy to add additional sections to the dashboard
- Lots of built in integration - Cyfe has integration built in for a number of the tools our company uses such as Google Analytics, Google Adwords, Facebook, Twitter, MailChimp, Constant Contact, and much much more
- Sometimes the percentages in Cyfe seem off. We'll review the numbers month over month in Google Analytics and the same numbers are pulled into Cyfe, and yet Cyfe reports a different percentage
- It would be nice if Cyfe had more styling and layout choices to brand it more to our company's style and look
September 13, 2017
Cyfe reporting heaven
Cyfe is mainly used in our organization to present a dashboard overview to executives and team managers. It presents, in several views, real time and historical financial overviews, as well as numerical facts like subscribed users and real time parameters of several services areas.
Partially it is also used to deliver real time information to selected customers.
Partially it is also used to deliver real time information to selected customers.
- Easy integration with existing data providers with predefined interfaces, so many data sources can be aggregated with no coding needed.
- Flexibility in creating custom data providers, both with programming languages or directly with database interaction.
- Very cost effective considering competing solutions, especially taking into account that it allows us to create unlimited users.
- Stable and solid solution, in three years we have only had a few hours downtime.
- Lack of drill downs and interactivity with charts and tables. It is not possible to link from one chart or cell to another view or another chart.
- I would love better interaction with the Apple Connect site to get stats on downloaded apps, as well as per Google Play Store, but assume limitation is on the interface on Apple/Google side.
- Localization and internationalization in foreign languages could be better supported, for example it is not possible to present data in with several values like $ and €, or changing date formats or week starting with Mondays instead of Sundays.
February 07, 2017
Cyfe - It does the job!
Score 8 out of 10
Vetted Review
Verified User
We are using Cyfe to visualize our social media platforms. Providing insight to the marketing department and the organization will help everyone get a better understanding of what is happening in social. We are also tracking and visualizing marketing campaigns using Google Analytics. Having this information available will allow the marketing team to track campaigns and KPI's throughout the campaign so we can adjust based on the results of the campaign.
- Each of connecting to various social media platforms.
- Ease of connecting to Google Analytics.
- Although the response has been relatively good, tough getting used to only talking to support via email. Sometimes explaining what I am trying to accomplish is not always easy via email.
- Speed of getting new widgets launched. Took a while to get LinkedIn added.
March 14, 2016
Complete Dashboard for Social Media
We use Cyfe to track our social media engagement and as a dashboard for business news and google alerts.
- Cyfe is a great one stop dashboard. No need to bounce from site to site to gather information.
- Easily customizable with a seemingly endless array of data configurations.
- Priced well for the budget conscious.
- Can't customize the the interface for company branding.
I use Cyfe for a clients. I have an internet marketing client that has numerous data points to manage. We used to track this information in different locations and then summarized them via excel. Cyfe has helped made that process much easier. The dashboards allow management to make decisions and change direction quickly. The time series change allow management to look back and forecast future revenues.
- Google Analytics
- Google Adsense
- Pingdom
- Excel spreadsheets
- I would like to see better reporting in social media. Specifically pull in Twitter information and engagement from Twitter. It would be nice to be able to see the different social media with information on one dashboard.
September 28, 2015
Professional data display with ability to read custom SQL data feeds
Score 10 out of 10
Vetted Review
Verified User
Cyfe helps us manage and present several metrics for internal and external applications. It has the ability to read custom live SQL data feeds; has saved us a immense amount of development time for our own projects.
- Rapid deployment
- Ease of use
- Quick resposnse
- More panel design options would be nice
Score 10 out of 10
Vetted Review
Verified User
Cyfe is currently being used as a marketing reporting tool. One of the biggest challenges I have faced working with an agency is consolidating many data sources into a coherent, easy to understand report for clients. Cyfe solves this problem easily. Currently, Cyfe is used to report on everything from paid online advertising to SEO/website analytics to social media marketing success. With Cyfe's capabilities of importing Google spreadsheet data, it can customize any data we need to report that isn't already available in one of the many built-in widgets that pull from various APIs.
- Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
- One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
- Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
- I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
- Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
- Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
August 19, 2015
The Dashboard for the Small Business.
Score 10 out of 10
Vetted Review
Verified User
We use Cyfe as a dashboard that will allow our company to share and see data from all the departments so that everyone knows what is going on.
- Aggregates data
- Has built-in and customizable dashboard widgets
- Sometimes integration with popular softwares
August 18, 2015
If you use analytics, then you need Cyfe!
Score 8 out of 10
Vetted Review
Verified User
Cyfe is currently being used across our company by 8-10 employees, we use it to handle the problem of aggregating all of our data into one dashboard. Instead of having to log into to multiple accounts across multiple websites, we can just pull in the data we need into the Cyfe dashboard.
- Pulls in data from multiple sources.
- Customizable dashboards.
- Updates in real time.
- Missing responsive design features.
- Pain to swap emails for main account.
- Can't have more than one admin user.
Score 9 out of 10
Vetted Review
Verified User
I have created a variety of dashboards that are accessed daily by management across our organization as well as by external partners. It is used to measure a variety of KPIs related to an online subscription service and associated mobile apps. It allows our management team to track growth as well as downturns in our business.
- Provides an easy way to visualize data
- Is flexible and offers a variety of ways to connect widgets to various data sources
- Has direct integration with various key third-party web services
- Documentation is sparse and confusing
- Functionality is fairly basic and at times buggy
- Third party integrations are limited and stagnant, very few have been added since we began using it
- Widgets lack individual settings such as support for different date ranges
- Widgets have limited customization options
August 06, 2015
Very satisifed user
Score 10 out of 10
Vetted Review
Verified User
We use Cyfe to view a range of data sets across all of our clients. It solves the problem of having to log in and out of various platforms. We also provide access to dashboards for our clients.
- Brings together data from a range of online services
- I quite like the 2 options for layouts - Dark and Light, however I think these could be made ever so slightly more visually appealing. Graphs and charts are great however.
August 06, 2015
Easy and Free to Start, Best Dashboard for Small Businesses
Score 10 out of 10
Vetted Review
Verified User
Cyfe is being used for tracking Search Engine Optimization (SEO), Social Media Marketing (SMM) and Pay Per Click (PPC) effectiveness. It is being used by the sales and marketing departments. It addresses performance tracking and market feedback.
- Accessible - use with a browser anywhere
- Easy to Use - intuitive and does not require training
- Freemium - great try before you buy with a few free modules to start
- Additional demonstration/instruction for use of custom widgets
- Video screencast instruction is always helpful
- Additional 3rd party partners for widgets are always welcome
August 06, 2015
Helping social grow!
Score 9 out of 10
Vetted Review
Verified User
Cyfe is being used by a our social media department, it solves our issue of manually creating social media reports for our 80+ clients each month.
- API for huge amount of platforms, for the price the API selection is huge
- Facebook ads manager API, something which isn't as easy to use on similar providers
- Custom dataset, if an API does not exist you have the option to upload a dataset
- Layout, easy to use appealing and custom
- Mobile devices, yet to see this render correctly or work
- Layout does not automatically render to device - not responsive
August 06, 2015
Love Cyfe
Score 8 out of 10
Vetted Review
Verified User
I use Cyfe to monitor the KPI for some ad campaigns, especially on social media. It helps me to understand how our marketing campaigns are going and if I have to change direction. I'm the main user in our agency and I use the Cyfe data to process some reports for our customer. Sometimes I think that the data it gives me is not reliable, due to high differences with official FB statistics.
- Easy to use and export professional reports
- Fully customizable and with a lot of useful premade widgets
- It can monitor even some statistics that the original channel doesn't (i.e. Facebook views)
- More documentation would be useful
- I can't understand how some data is processed, so I can't trust its data completely
August 05, 2015
Don't try the rest - Just buy the best!
Score 10 out of 10
Vetted Review
Verified User
As the Digital Content Specialist, I used Cyfe to pull the data for the Sacramento region. It is fast, accurate and easy to communicate the result to the team.
- Simple interface
- Customizable
- Great-looking!
- None so far...
Score 10 out of 10
Vetted Review
Verified User
We use Cyfe daily to provide intelligent, robust dashboards throughout our organization and for our clients. With multiple companies under our brand it is important that we are able to measure, view and manage our daily data. Cyfe allows us to keep the "pulse" of the organization without paying insane fees or unreasonable "add ons". Cyfe allows us to provide custom dashboards to our customers. This keeps them in the loop and allows us to cut down on providing "reports" to them now that they can see data in real time.
- Robust dashboards
- Incredible amount of data sources
- Fair pricing and incredible value
- Excellent customization options to give your dashboards a "custom" feel to them
- Unlimited users and dashboards
- CSV and Excel data dashboards
- Very minor issues with clarifying how some URLs should be structured to pull data
- Some data sources are not clear what they pull, this is largely a labeling issue outside Cyfe