TrustRadius Insights
Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers …
Starting at $29 Monthly or Annually
View PricingOverview
What is Cyfe?
Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
Recent Reviews
Popular Features
- Report Formatting Templates (20)9.191%
- Formatting capabilities (20)8.181%
- Report sharing and collaboration (25)7.070%
- Customizable dashboards (27)5.050%
Pricing
Solo
$29
Cloud
Monthly or Annually
Pro
$49
Cloud
Monthly or Annually
Premier
$89+
Cloud
Monthly or Annually
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.cyfe.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Cyfe?
Cyfe allows users to take data from favorite sources and blend it into real-time metrics dashboards. With it, users can create sales dashboards, marketing dashboards, and business dashboards. Cyfe allows users to pull data from 100+ pre-configured sources, or pull in data via customized widgets or google sheets.
It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.
Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.
It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.
Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.
Cyfe Features
BI Platform Features
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: Multi-Data Source Reporting (Blending)
Supported Data Sources Features
- Supported: Text Files (CSV, etc)
- Supported: MySQL
- Supported: Salesforce
- Supported: Google Analytics
BI Standard Reporting Features
- Supported: Customizable dashboards
Ad-hoc Reporting Features
- Supported: Report sharing and collaboration
Report Output and Scheduling Features
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Report Delivery Scheduling
Data Discovery and Visualization Features
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
Access Control and Security Features
- Supported: Report-Level Access Control
Application Program Interfaces (APIs) / Embedding Features
- Supported: iFrames
Cyfe Integrations
- Google Analytics
- Meta Business Suite
- Twitter Ads
- Mailchimp
- Moz Pro
- Zendesk Suite
- Grade.us
- Vimeo
- Shopify
- Twilio SendGrid
- Recurly
- Pipedrive
- CallRail
- Alexa Internet (discontinued)
- SERPs.com
- Trello
- Google Sheets
- Google Ads (formerly AdWords)
- Salesforce
- Zoho
- Youtube
- AWS
Cyfe Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.
Reviewers rate Integration with R or other statistical packages and Publish to Web and Publish to PDF highest, with a score of 10.
The most common users of Cyfe are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(66)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers mentioning this as a standout feature. They appreciate that the dashboards can handle an incredible amount of data sources, allowing them to gather and analyze data from various sources in one place.
Fair Pricing: The fair pricing of Cyfe has been mentioned by many users, who consider it to be an incredible value for the features and customization options offered. This positive sentiment is further reinforced by the fact that users find Cyfe to be cost-effective compared to other similar tools.
Customization Options: Users highly appreciate the customization options available in Cyfe, specifically mentioning their ability to give their dashboards a custom feel. They like being able to adjust the layout, add widgets, and resize them according to their preferences, which enhances the flexibility and personalization of their dashboard experience.
Sparse and Confusing Documentation: Several users have found the documentation provided by Cyfe to be sparse and confusing, making it difficult for them to understand and fully utilize the software.
Limited Third-Party Integrations: Some users have expressed their disappointment with the limited and stagnant third-party integrations offered by Cyfe. They feel that this restricts their ability to connect the software with other tools they use in their business workflows.
Lack of Customization Options for Widgets: Users have mentioned that they would like more customization options for widgets, including support for different date ranges. They feel that the current options limit their ability to tailor the dashboard according to their specific needs.
Users recommend using Cyfe for a variety of purposes including tracking and monitoring databases, sharing dashboards, and enhancing social networks. They find it highly useful for marketing agencies and companies of all sizes. Customers also recommend Cyfe for relationship analytics, online payments, and sales and marketing. Many reviewers believe that Cyfe is the best KPI dashboard available in the market with great features and pricing. Additionally, users find Cyfe beneficial for customer service, sales processes, and working with social media widgets. They appreciate its organizational dashboard and customization options. Users also praise Cyfe for its excellent technical support and good pricing.
Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
We wanted to be able to view all of our marketing metrics in one central dashboard. Cyfe allowed us to do this. This helped keep tabs on the state of the organization as far as website traffic or other GA metrics, social media advertising metrics, and so on. It also pulled in Public Relations things like articles or press coverage through Google alerts feed.
- An extremely wide range of plugins is available. One reason we went with Cyfe is that we could incorporate all of our software solutions.
- Allows for a lot of customization through adding widgets, resizing them, and selection as to what.
- Extremely cost effective.
- It would be nice to show multiple metrics within one widget. I would like to be able to go into FB Ads and select my top metrics. Or Select only one campaign (instead of a cumulative of all). So, in that way, it needs more functionality and customization.
- Was not able to get other team members to use/see value in the dashboard to the same level I did. Some tips or resources from Cyfe on how to best use or integrate would be helpful.
March 23, 2020
Cyfe Review
Score 10 out of 10
Vetted Review
Verified User
Cyfe is a good system that keeps all the data very organized. It has helped us act as a team, easily showing the work that we do for our clients. It feels good to be well informed about client interactions. I would say that Cyfe is good and worth every penny. It also offers a service that automatically extracts data from a variety of online services like social media platforms, project management programs, and ad platforms, and makes it easy to create custom dashboards.
- It is very good and intuitive and innovative and easy to use.
- It is attractive and easy to enter to keep complete information on a page.
- I like that I connect with different tools that one needs when working.
- The only bad thing is that it is sometimes a bit confusing, especially its interface, which is good but not as modern as it should be.
March 10, 2020
Cyfe for life! They keep getting better
At Art Unlimited, we used Cyfe to show our clients metrics on various platforms so they could track their performance, including Google Analytics and social media platforms like Facebook. We were also able to use Cyfe for internal monitoring of their accounts. We had tried another software before, Klipfolio, but it was far too complicated to set up, and it was challenging to get our clients logged in. Cyfe solved this for us. With a simple link, we could let our clients see exactly what was happening to their business accounts, and (bonus points!) they couldn't break it.
- Great developer support
- LOTS of customization available
- Easy on the eyes
- Mostly intuitive to learn
- Better social media metrics integration
- More cohesive pricing plan (It seemed like additional costs cropped up at odd times.)
- Maybe some more themes? I felt like the arrays could be more colorful.
September 28, 2019
Cyfe is an excellent value but comes with limited reporting features.
We use Cyfe to collect information for reports to our client related to social media analytics mostly. We haven't properly explored the other features but plan to since the price recently went up. We've found the statistics for social to be helpful but would like to be able to produce reports for clients.
- Facebook pages analytics.
- Instagram basic information (increases in followers, etc.).
- Twitter analytics (followers, mentions, etc.).
- The process of adding widgets is kind of clunky.
- I'd really like reports.
December 17, 2018
Cyfe for Social Media Analytics
We use Cyfe to track social media analytics across platforms and campaigns. It is being used by the marketing department purely for social media.
- Analytics
- User Experience
- One stop shop
- Additional features to make it a one stop shop for social media marketing managers (scheduling posts, social listening, etc.)
July 17, 2018
Cyfe will add years to your life!
Our company uses Cyfe to quickly aggregate social media and other digital analytics as they relate to the success (or failure) of our client's marketing campaigns. Once linked to social media accounts, websites or email platforms, Cyfe creates visual dashboards with various metrics all in one place, making our analytics reporting so much easier.
- Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
- Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
- Colored visualizations of stats make it easy to notice when campaigns are taking off
- Cyfe's preset stat "buckets" don't allow for customization--for instance, if I want to see a client's FB ads stats, it'll pull the number of impressions but not reach--why can't I adjust for the metric I want to see?
- Visualizations show various stats that are on incommensurate scales, causing people to misread them or misinterpret the data
- Metrics are basically all quantitative--lacks qualitative data gathering skills
December 07, 2017
Cyfe - Good for Startups
We use Cyfe to have Third Party information and analytics for our clients. We are an agency that specializes in business social media and this allows a good look at what we are doing for the clients. Our account managers and higher ups use it for statistics. Cyfe allows us to check ourselves, as well and get a good progress report.
- Lots of options on types of stats it can read
- Many accounts can be watched at once
- Good admin privileges
- It can be clunky to use
- No search feature when you have a lot of accounts for quick access
February 07, 2017
Cyfe - It does the job!
Score 8 out of 10
Vetted Review
Verified User
We are using Cyfe to visualize our social media platforms. Providing insight to the marketing department and the organization will help everyone get a better understanding of what is happening in social. We are also tracking and visualizing marketing campaigns using Google Analytics. Having this information available will allow the marketing team to track campaigns and KPI's throughout the campaign so we can adjust based on the results of the campaign.
- Each of connecting to various social media platforms.
- Ease of connecting to Google Analytics.
- Although the response has been relatively good, tough getting used to only talking to support via email. Sometimes explaining what I am trying to accomplish is not always easy via email.
- Speed of getting new widgets launched. Took a while to get LinkedIn added.
March 14, 2016
Complete Dashboard for Social Media
We use Cyfe to track our social media engagement and as a dashboard for business news and google alerts.
- Cyfe is a great one stop dashboard. No need to bounce from site to site to gather information.
- Easily customizable with a seemingly endless array of data configurations.
- Priced well for the budget conscious.
- Can't customize the the interface for company branding.
I use Cyfe for a clients. I have an internet marketing client that has numerous data points to manage. We used to track this information in different locations and then summarized them via excel. Cyfe has helped made that process much easier. The dashboards allow management to make decisions and change direction quickly. The time series change allow management to look back and forecast future revenues.
- Google Analytics
- Google Adsense
- Pingdom
- Excel spreadsheets
- I would like to see better reporting in social media. Specifically pull in Twitter information and engagement from Twitter. It would be nice to be able to see the different social media with information on one dashboard.
Score 10 out of 10
Vetted Review
Verified User
Cyfe is currently being used as a marketing reporting tool. One of the biggest challenges I have faced working with an agency is consolidating many data sources into a coherent, easy to understand report for clients. Cyfe solves this problem easily. Currently, Cyfe is used to report on everything from paid online advertising to SEO/website analytics to social media marketing success. With Cyfe's capabilities of importing Google spreadsheet data, it can customize any data we need to report that isn't already available in one of the many built-in widgets that pull from various APIs.
- Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
- One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
- Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
- I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
- Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
- Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
August 20, 2015
It´s a great tool for business owners and making decisions.
Score 9 out of 10
Vetted Review
Verified User
Cyfe is being used to see our important metrics on our business - like sales, social media, web traffic, expenses and all of that.
- It´s very complete
- Has a very beautiful design
- It´s simple to use
- Adding clickbank to their integrations
- Adding more options to the colors they provide
August 06, 2015
Easy and Free to Start, Best Dashboard for Small Businesses
Score 10 out of 10
Vetted Review
Verified User
Cyfe is being used for tracking Search Engine Optimization (SEO), Social Media Marketing (SMM) and Pay Per Click (PPC) effectiveness. It is being used by the sales and marketing departments. It addresses performance tracking and market feedback.
- Accessible - use with a browser anywhere
- Easy to Use - intuitive and does not require training
- Freemium - great try before you buy with a few free modules to start
- Additional demonstration/instruction for use of custom widgets
- Video screencast instruction is always helpful
- Additional 3rd party partners for widgets are always welcome
August 06, 2015
Helping social grow!
Score 9 out of 10
Vetted Review
Verified User
Cyfe is being used by a our social media department, it solves our issue of manually creating social media reports for our 80+ clients each month.
- API for huge amount of platforms, for the price the API selection is huge
- Facebook ads manager API, something which isn't as easy to use on similar providers
- Custom dataset, if an API does not exist you have the option to upload a dataset
- Layout, easy to use appealing and custom
- Mobile devices, yet to see this render correctly or work
- Layout does not automatically render to device - not responsive
August 06, 2015
Love Cyfe
Score 8 out of 10
Vetted Review
Verified User
I use Cyfe to monitor the KPI for some ad campaigns, especially on social media. It helps me to understand how our marketing campaigns are going and if I have to change direction. I'm the main user in our agency and I use the Cyfe data to process some reports for our customer. Sometimes I think that the data it gives me is not reliable, due to high differences with official FB statistics.
- Easy to use and export professional reports
- Fully customizable and with a lot of useful premade widgets
- It can monitor even some statistics that the original channel doesn't (i.e. Facebook views)
- More documentation would be useful
- I can't understand how some data is processed, so I can't trust its data completely
Score 10 out of 10
Vetted Review
Verified User
We use Cyfe daily to provide intelligent, robust dashboards throughout our organization and for our clients. With multiple companies under our brand it is important that we are able to measure, view and manage our daily data. Cyfe allows us to keep the "pulse" of the organization without paying insane fees or unreasonable "add ons". Cyfe allows us to provide custom dashboards to our customers. This keeps them in the loop and allows us to cut down on providing "reports" to them now that they can see data in real time.
- Robust dashboards
- Incredible amount of data sources
- Fair pricing and incredible value
- Excellent customization options to give your dashboards a "custom" feel to them
- Unlimited users and dashboards
- CSV and Excel data dashboards
- Very minor issues with clarifying how some URLs should be structured to pull data
- Some data sources are not clear what they pull, this is largely a labeling issue outside Cyfe