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Cyfe

Cyfe

Overview

What is Cyfe?

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

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Recent Reviews

TrustRadius Insights

Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers …
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Cyfe Review

10 out of 10
March 23, 2020
Cyfe is a good system that keeps all the data very organized. It has helped us act as a team, easily showing the work that we do for our …
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Cyfe - It does the job!

8 out of 10
February 07, 2017
We are using Cyfe to visualize our social media platforms. Providing insight to the marketing department and the organization will help …
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Popular Features

View all 28 features
  • Report Formatting Templates (20)
    9.1
    91%
  • Formatting capabilities (20)
    8.1
    81%
  • Report sharing and collaboration (25)
    7.0
    70%
  • Customizable dashboards (27)
    5.0
    50%
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Pricing

View all pricing

Solo

$29

Cloud
Monthly or Annually

Pro

$49

Cloud
Monthly or Annually

Premier

$89+

Cloud
Monthly or Annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.cyfe.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

6.9
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

8.5
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

9.2
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

8.9
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.6
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

9.3
Avg 7.9

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

8.4
Avg 7.9
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Product Details

What is Cyfe?

Cyfe allows users to take data from favorite sources and blend it into real-time metrics dashboards. With it, users can create sales dashboards, marketing dashboards, and business dashboards. Cyfe allows users to pull data from 100+ pre-configured sources, or pull in data via customized widgets or google sheets.

It can be used to visualize KPIs for everyone in an organization and make sure that that teams are hitting their goals, fixing performance issues, and staying motivated.

Specifically designed for agencies, the White Label plan allows users to track metrics that matter to clients, highlight branding, and even advertise other services.

Cyfe Features

BI Platform Features

  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: Multi-Data Source Reporting (Blending)

Supported Data Sources Features

  • Supported: Text Files (CSV, etc)
  • Supported: MySQL
  • Supported: Salesforce
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Customizable dashboards

Ad-hoc Reporting Features

  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)

Access Control and Security Features

  • Supported: Report-Level Access Control

Application Program Interfaces (APIs) / Embedding Features

  • Supported: iFrames

Cyfe Competitors

Cyfe Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Cyfe is all-in-one dashboard software for analyzing data from online services like Google Analytics, Salesforce, AdSense, MailChimp, Amazon, Facebook, etc, from Traject.

Klipfolio, TapClicks, and Domo are common alternatives for Cyfe.

Reviewers rate Integration with R or other statistical packages and Publish to Web and Publish to PDF highest, with a score of 10.

The most common users of Cyfe are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(67)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Robust and Capable Dashboards: Users have consistently praised the robustness and capability of Cyfe's dashboards, with multiple reviewers mentioning this as a standout feature. They appreciate that the dashboards can handle an incredible amount of data sources, allowing them to gather and analyze data from various sources in one place.

Fair Pricing: The fair pricing of Cyfe has been mentioned by many users, who consider it to be an incredible value for the features and customization options offered. This positive sentiment is further reinforced by the fact that users find Cyfe to be cost-effective compared to other similar tools.

Customization Options: Users highly appreciate the customization options available in Cyfe, specifically mentioning their ability to give their dashboards a custom feel. They like being able to adjust the layout, add widgets, and resize them according to their preferences, which enhances the flexibility and personalization of their dashboard experience.

Sparse and Confusing Documentation: Several users have found the documentation provided by Cyfe to be sparse and confusing, making it difficult for them to understand and fully utilize the software.

Limited Third-Party Integrations: Some users have expressed their disappointment with the limited and stagnant third-party integrations offered by Cyfe. They feel that this restricts their ability to connect the software with other tools they use in their business workflows.

Lack of Customization Options for Widgets: Users have mentioned that they would like more customization options for widgets, including support for different date ranges. They feel that the current options limit their ability to tailor the dashboard according to their specific needs.

Users recommend using Cyfe for a variety of purposes including tracking and monitoring databases, sharing dashboards, and enhancing social networks. They find it highly useful for marketing agencies and companies of all sizes. Customers also recommend Cyfe for relationship analytics, online payments, and sales and marketing. Many reviewers believe that Cyfe is the best KPI dashboard available in the market with great features and pricing. Additionally, users find Cyfe beneficial for customer service, sales processes, and working with social media widgets. They appreciate its organizational dashboard and customization options. Users also praise Cyfe for its excellent technical support and good pricing.

Attribute Ratings

Reviews

(1-22 of 22)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.
Javier Velazquez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
These other reporting tools are much better for an agency that is under the scrutiny of cleaner reports with more in-depth analytics and specific KPI's. However, you can use both and provide a Cyfe board as a live additional to the weekly static reporting that many agencies have to go through.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Sprout has better reporting for social analytics but doesn't cover as many activities across a company and the reports are only for social...not even web analytics. It's also way more expensive. We're actually evaluating whether or not Cyfe will continue to be our tool of choice. I haven't found a tool that does everything I want.
Dustin Brackett | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We were using different tools to do pieces of what Cyfe does. I was never keen on the idea of spending $150, $200, or even $500+ for an analytics tool so we were pulling analytics directly from each source and creating our own reports. It was a beast of a project to manage and we're so glad that we have one source now.
Mitchell Terpstra | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
My company already subscribed to Cyfe when I began, so for me there wasn't any shopping around. While Cyfe does pull straight from the "back end" side of many social media platforms, or from Google Analytics for websites, the benefit is that you can see all the stats in one place rather than having to log in to so many other platforms to grab those metrics.
Sharon A. Dawson, DTM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used RavenTools in the past as our monthly reporting tool. At the time there wasn't a one-page dashboard available in RavenTools, every single element we incorporate in our reports was included on a separate page. It became very unwieldy for our clients and led to a lot of them never reading the reports.

Cyfe was not only more client friendly but much more budget friendly than RavenTools as well.

September 13, 2017

Cyfe reporting heaven

Ascanio Orlandini | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Compared to other tools like Jasper Reports, Cyfe has ZERO impact on the server since it is a totally hosted solution, plus it has several connectors that allow for interacting with no coding at all. It gives the user total freedom on which language to use to provide custom reports, or just SQL to query the database directly, compared to having to use Java.

Compared to other solutions we have explored, all have "per user plans" and each user has a monthly cost compared to Cyfe's cost. But with Cyfe we have enabled about 20 users, which currently makes Cyfe 20 times cheaper solution.
Jamie Lin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remember that Cyfe is not a true Business Intelligence tool it is a data visualization tool. It is great because it let's you change the time series. It will not let you drill down on the data. You cannot map different data sets together. It is a great tool to pull basic data sets and visualize it. Best benefits:
  • Easy to use
  • Great price
  • Easy to change the time series in the data
Tony Huidor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
The price was a big selling point but more importantly the third-party integrations that are offered were the deciding factor. Offering support for services that we use regularly like Google Analytics, Apple's iTunes Connect, Facebook, etc., allow us to get real time access to data without having to manually maintain spreadsheet based reports.
August 06, 2015

Very satisifed user

Score 10 out of 10
Vetted Review
Verified User
I investigated a number of options for a digital dashboard, to be honest Cyfe was so much cheaper than the alternatives I was a bit sceptical, but it was so much better once I had mastered adding data sources.
Score 10 out of 10
Vetted Review
Verified User
  • SumAll,Salesforce.com
The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
Shane Hayes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Domo was vastly overpriced compared Cyfe and it was far less friendly to use and get used to. I was able to jump right in with Cyfe and get the data I wanted setup right away. When I had a question I was able to get an immediate response directly from Deven without hesitation. Best part, Cyfe also allows free accounts/trials so you can get your hands on it and try it out. Domo did not and I don't purchase or trust things I can't get my hands on directly.
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