TravelPerk Reviews and Ratings

Use Cases and Deployment Scope

TravelPerk is being used as a global Travel Tool to book any kind of Business Travel to a Site location or to any Business related events without using personal Credit Card information and the option to make a Manager Approval mandatory to avoid unauthorized bookings.

Likelihood to Recommend

Provides a good Overview of flights available to a certain destination factoring in several airlines and also on Hotels compares distance to any given location and provides different booking options on Rooms.

Use Cases and Deployment Scope

I really wanted to like TravelPerk. We previously used TripActions and had a lot of issues with it, some of which were related to the product itself as well as customer service problems. TravelPerk presented itself as a much better alternative, with capabilities that TripActions doesn't have, and "7-star" customer service. Unfortunately, this is absolutely not the case. Customer service agents are careless and make mistakes constantly. I'm triple and quadruple checking bookings because so many aspects of the bookings are incorrect when made through their "Concierge" service. What a shame.

Likelihood to Recommend

If you have never used the concierge service, you will likely have an okay experience. if you ever want to use Concierge, I would highly recommend choosing a different product.

Use Cases and Deployment Scope

We use TravelPerk to reduce costs and time planning business trips from Latam to Europe. The platform is handy and very flexible to find, book, and edit tickets and hotel reservations at the same time and with just a few clicks. If you are traveling among others colleagues, you can share and plan the same trip together and send for internal approvals.

Likelihood to Recommend

Very helpful in saving time and costs when it comes to planning business travel, tracking expenses, and reimbursement management. Their support team is friendly and comprehensive, they manage to do changes to our reservations within 10 hours before our trip with no extra costs. I can't find a scenario where it is less appropriate.

Use Cases and Deployment Scope

Manage travel booking and approval for business-related travel

Likelihood to Recommend

Great for booking, approving, and managing business travel. Makes the process easy and seamless.

Use Cases and Deployment Scope

TravelPerk is being used by the whole company in the US. We created cost center by department so it is easier to see costs and expenses per department. This is a great platform for our engineers traveling 70% of their time.

Likelihood to Recommend

TravelPerk is a very user-friendly platform. The site provides a large sample of flights and hotels, although could add more, especially on the US market but we understand that it is a European company and it might take time. This is where TravelPerk is less appropriate. Same with TSA, all used by US travelers. I like the phone app, very well suited and cancellations are easy.

Use Cases and Deployment Scope

It is used across the whole organization. It helps us to make flight bookings very easy.

Likelihood to Recommend

We are a startup and frequent business travels. Previously we either used a company card and manually booked flight tickets individually. Some times we used our own credit card for booking flights and then submitted the receipts for reimbursement. Now, in just one click, we are able to book flight tickets and it makes our booking easy. No more submission of receipts.

Use Cases and Deployment Scope

I work for an international company with multiple global offices, yearly retreats, etc. We use TravelPerk for all travel (flight and hotel) bookings across all departments. This allows employees to browse options, book their trips within a set budget, and then pay using the company card -- no need to expense and get reimbursed.

Likelihood to Recommend

TravelPerk works fine for what it is: allowing employees to book travel within budget without using their own credit cards. It would probably work very well for smaller to mid-sized companies, but may not be the best solution for very large companies that must organize extensive travel. For occasional and straightforward trips that are unlikely to change, it provides a relatively painless experience.

Use Cases and Deployment Scope

We use TravelPerk for the majority of the travel our organization does. We have policy control and transparency on the arrangements which have been made. This provides us with cost control functionality while still allowing everyone the flexibility to manage their own travel.

Likelihood to Recommend

TravelPerk works well for preplanned travel and for teams where autonomy in managing arrangements is encouraged. The layers of control mean you can make the policies stricter for less self-managed teams.

TravelPerk would be challenging but not impossible to use for complex trips and arrangements with multiple people meeting in locations, but it works well for different people all going to a conference together or other scenarios where you want to team to stay together. It can be used for personal travel, but we have that functionality turned off.