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Impartner PRM

Impartner PRM

Overview

What is Impartner PRM?

Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations of all sizes.

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Recent Reviews

TrustRadius Insights

TreeHouse Interactive Marketing View is a valuable tool for sales and new customer acquisition departments. By centralizing customer …
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Pricing

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Impartner Emerge Package

$2,000

Cloud
Base Price (Modules and Add-Ons available)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://impartner.com/partner…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $2,000 per month
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Product Details

What is Impartner PRM?

With over two decades of experience in accelerating indirect sales, Impartner delivers the industry’s most complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. Today, millions of partners worldwide and leading channel organizations of all sizes benefit from Impartner’s innovative solutions.

Impartner PRM Features

  • Supported: Through-Channel Marketing Automation (TCMA)
  • Supported: Pipeline Management
  • Supported: Business Intelligence
  • Supported: Partner Marketplace
  • Supported: Training and Certification
  • Supported: Digital Asset Management
  • Supported: Co-Branded Collateral
  • Supported: Market Development Funds (MDF)
  • Supported: News on Demand
  • Supported: Social on Demand
  • Supported: Code-Free CRM Integration
  • Supported: International Language Support
  • Supported: Single Sign On (SSO)
  • Supported: Program Compliance Manager
  • Supported: Rewards Management
  • Supported: Partner Journey Automation
  • Supported: Workflow Engine
  • Supported: Terms Management

Impartner PRM Screenshots

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Impartner PRM Video

Impartner is a provider of channel management technologies. Their Partner Relationship Management (PRM) and Through Channel Marketing Automation (TCMA) solutions, help companies manage their relationships with distributors, resellers and channel partners, drive demand, and acc...
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Impartner PRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal

Frequently Asked Questions

Impartner delivers a complete partner ecosystem management platform, helping companies worldwide manage their partner relationships and accelerate revenue and profitability through indirect sales channels. The solution boasts millions of partners worldwide and has users from channel organizations of all sizes.

Impartner PRM starts at $2000.

Allbound, Magentrix PRM, and Salesforce Experience Cloud are common alternatives for Impartner PRM.

The most common users of Impartner PRM are from Mid-sized Companies (51-1,000 employees).

Impartner PRM Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)30%
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TreeHouse Interactive Marketing View is a valuable tool for sales and new customer acquisition departments. By centralizing customer programs and managing new show data, this software has helped these departments overcome compatibility issues caused by teams using different software and workflows. With the switch to TreeHouse Interactive Marketing View, they now have a powerful tool that everyone is familiar with and can use. This has improved efficiency and streamlined processes within the department.

ImpartnerPRM, built on the Impartner platform, serves as a deal registration system and repository for sales and marketing assets. It is widely used as a partner portal for channel partners worldwide, offering a resource hub, activity tracker, and partner manager. The integration of Impartner with Salesforce has facilitated the processing of deal registrations and the growth of the channel business. With Impartner PRM, partners have easy access to marketing materials, training resources, and custom data sheets, enabling them to effectively collaborate with their sales teams and drive business growth.

Overall, both TreeHouse Interactive Marketing View and Impartner PRM provide valuable solutions for managing customer programs, centralizing data, and improving collaboration between departments and channel partners.

Intuitive Workflow: Users have found the workflow of the platform to be intuitive and easy to learn in a short time. Many reviewers have mentioned that it is easy to navigate and allows for quick access to content.

Cloud Access: The cloud access feature has been highly appreciated by users, allowing them to access the platform from any device. This feature has been particularly useful for many reviewers.

Simple Design: The simple and clean design of the platform has been praised by users, making it easy for them to edit pages and build resource pages. Several reviewers have highlighted this aspect as one of the strengths of the platform.

Slow Start-Up: Several users have found the tool to be slow when starting up, causing frustration and delays in their workflow. They have expressed the need for improved performance during the initial launch of the tool.

Difficulty Updating Workflows: Many reviewers have experienced challenges when trying to update old workflows for the new system, leading to confusion and inefficiency. They have struggled with adapting their existing processes and workflows to fit within the new tool's framework.

Lack of Intuitiveness: Users have expressed that the tool is not very intuitive, requiring additional time and effort to learn and navigate its features. They have suggested that the user interface could be improved to enhance ease-of-use and make it more intuitive for new users.

Users of Impartner have made several recommendations based on their experiences with the platform. The most common recommendations include working closely with Impartner's Solutions Engineering team for the best implementation and customization, researching all features of Impartner and knowing how it will be used for the company, and having a long-term plan and considering multiple use cases before purchasing Impartner. Users also suggest focusing a team on learning and utilizing Impartner's learning modules, being aware that setup requires executing tasks shared by Impartner staff, and choosing Impartner for a solid platform with excellent support representatives. Other recommendations include integrating Impartner well with other applications, having a clear plan and ongoing support for using Impartner effectively, leveraging consulting services for selecting and implementing Impartner, and discussing business strategy with Impartner's team for the right solution. Users also advise planning data import well in advance and testing it thoroughly before launch, discussing goals with Impartner and considering their suggestions for a better fit, taking advantage of the available videos for support and guidance, and having both business-oriented and technical people on the internal team for maximum benefit from Impartner. Additionally, users recommend planning ahead and getting feedback from users for a successful implementation of Impartner PRM. These recommendations highlight the importance of collaboration with Impartner's experts, conducting thorough research, planning ahead, utilizing available resources, and maximizing the benefits of Impartner PRM.

Reviews

(1-6 of 6)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used Impartner PRM as our partner portal for our channel partners around the globe. It is both a resource hub, an activity tracker, and a partner manager. We were able to quickly, efficiently and effectively distribute resources to our partners around the globe. Overall it was a huge success.
  • Ease of building resource pages
  • Cobranding
  • CRM integrations
  • Data tracking
  • Documentation management
  • Email management
Impartner PRM is well suited for channel programs of all sizes! It helped us grow from 50 partners to hundreds and could support thousands as well. We found it wasn't great for managing our email communications though.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Our primary use of Impartner was for deal registration and for a good way for our partners to gain access to marketing material. There were other things we utilized liked the training, and custom data sheets.
  • Integration to Salesforce
  • Helping partners know where opportunities are in the sales cycle
  • Easy to navigate
  • Easy way to gain access to content
  • Training was very difficult to set up and maintain
  • They show you this awesome demo environment and then you realize once you purchase the tool how much it takes to get that. At least one web designer, help from marketing, and at least a few months of dedicated work
  • The most expensive tool we looked at
If you are looking for a really good solution for deal registration, Impartner does a great job. Some of the things we did were very straightforward. The backend was very slick and had a lot of advanced features. It takes a lot of dedication to understand the tool. It isn’t what I would call drag and drop. My least favorite part of the tool was dealing with their director of sales. In my experience, he was really unpleasant and was mad that his team was spending time on a section of the training that his team had screwed up. When he told us we owed more money because of the extra time and I explained the situation, in my opinion, he became a bully.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
ImpartnerPRM is the platform on which our partner portal is built. We primarily use it for deal registration. However, we also use it as a repository for sales & marketing assets and information on marketing campaigns. We utilize the Marketing View function to send communications to our partners.
  • Easy to edit pages
  • Simple, clean design
  • Extensive library of training videos available
  • The tool is not very intuitive
  • Feel like there are many opportunities for increasing the ability to automate certain processes in the tool
  • Need templates for creating new pages more easily
I have worked with many other PRM platforms. ImpartnerPRM is in the middle of the pack. There is still a lot of opportunity for making the platform more intuitive and automating some of the processes. However, it is better than some of the others that I have used in terms of there being better continuity between the PRM and marketing functions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used Impartner as a partner portal, allowing resellers to submit deal registrations that we can then process within our Salesforce instance. We integrated it with Salesforce and were easily able to process deal registrations and build our channel business quickly and easily. Our channel business went from near zero to nearly half of all our business
  • Ease of use when building a portal and administering users
  • Allows logging in as reseller users which makes testing and troubleshooting easy
  • Support from the Impartner team was really useful
  • The UI and portal builder is a little dated, could use an update
  • It's somewhat limited in what it can do, would like to see additional features
Impartner is great for smaller channel businesses and basic partner portals. It can be easy to scale and build something that works for a more mature business, but the simple features and basic functionality can be beaten when looking at other options, like a Salesforce portal. With a larger channel business, it may make more sense to look at other options, but for a channel business that is less strong, Impartner is the way to go
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use TreeHouse Interactive Marketing View in sales and new customer acquisitions. It has given us a tool to centralize our customer programs and to manage our new show data. Previously we had teams each using their own selected software with their own selected workflows. This led to terrible, terrible cross department compatibility. It also provided a host of problems when hiring new team members. When we made the switch to TreeHouse Interactive Marketing View we made it over the entire department. This has provided us with one powerful tool that everyone in the department was familiar with and could use.
  • Providing data in an easily digestible format.
  • Intuitive workflow, really easy to learn in an afternoon.
  • Cloud access feature allows for easy access on any device.
  • Often slow to start up.
  • Was difficult to update old workflows for the new system.
TreeHouse Interactive Marketing View is well suited when there is a whole team that needs to work together quickly. When the team is of five or less the overhead of the system is a little much to warrant use.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
My organization wants to create a needs based portal system for all of our partners simultaneously and in a customized fashion. Treehouse/impartner is a leading competitor for this.
  • Each partner wants a customized portal these days. Treehouse facilitates this.
  • Treehouse works quickly and easily.
  • Treehouse works into the future. It's not 2010 anymore.
  • Treehouse interfaces could be more decipherable to the average user.
  • The portal generation process could be more streamlined.
Treehouse is especially suited for multi-partner scenarios and scenarios where high adaptability and speed of implementation are key.
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