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Trello

Trello

Overview

What is Trello?

Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and…

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Recent Reviews

TrustRadius Insights

Trello has become a go-to project management tool for users across various industries. Users have found it to be an invaluable asset in …
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Visibility and flexibility in one

9 out of 10
December 23, 2022
We use Trello to manage our product roadmaps and upcoming tasks in various teams. It is useful in determining the size and effort of …
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Awesome Collaboration Tool

9 out of 10
September 01, 2022
We basically use Trello to create different boards to track the status of projects throughout different phases. We also use this to create …
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Great tool for organizing tasks!!

10 out of 10
July 29, 2022
We use Trello to help us keep track of all our current, future, and past projects. Each person has their own account, and we share boards, …
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Trello is so easy!!!

10 out of 10
May 10, 2022
I utilize Trello daily in my professional and personal life to organize everything in a Kanban fashion. I like to be able to host a large …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Task Management (204)
    9.2
    92%
  • Team Collaboration (200)
    8.7
    87%
  • Resource Management (169)
    8.1
    81%
  • Mobile Access (178)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

View all pricing

Business Class

$12.50

Cloud
per user/per month

Enterprise

$17.50

Cloud
per user/per month

Free

Forever Free

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Learn How to Use Trello - Beginner's Tutorial

YouTube

Trello Widget Demo

YouTube

Trello Project Management Demo

YouTube

HOW to use TRELLO | ULTIMATE TRELLO TUTORIAL 2021 [Project Management Software for BEGINNERS]

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.1
Avg 7.4
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Product Details

What is Trello?

Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

Trello Videos

Trello - A Quick Overview
While many options can carry a large price tag, there are tons of free project management software available. In this video produced by the TrustRadius team, learn why Trello is one of the best free project management software on the market.

Trello Competitors

Trello Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Planview ProjectPlace are common alternatives for Trello.

Reviewers rate Task Management highest, with a score of 9.2.

The most common users of Trello are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2754)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trello has become a go-to project management tool for users across various industries. Users have found it to be an invaluable asset in managing projects and tasks, particularly for teams spread across different time zones and locations. With its intuitive interface and customizable features, Trello enables effective communication and collaboration among team members. It is commonly used by software developers as their main task management tool for organizing development projects, as well as by marketing departments to manage small projects and assign tasks within the team. Trello's card-based tracking system helps users easily track and manage projects, while providing a clear view of upcoming tasks. This versatile tool is also utilized by art teams as an art request tool, allowing them to manage deadlines and upload final art for review. Furthermore, Trello aids organizations in staying organized, improving communication, and preventing the loss of information. It serves as a lightweight project management solution for developing new teams and implementing new processes. Additionally, Trello integrates with other apps to enhance collaboration within teams. Overall, users appreciate the ease of use, adjustability, and value for the price that Trello offers.

Visually easy to understand and navigate: Users find Trello's user interface UI to be visually easy to understand and navigate. The simplicity of Trello's UI makes it easy for users to learn and navigate, with some reviewers mentioning that the UI is intuitive and customizable.

Intuitive drag and drop functionality: The drag and drop functionality in Trello's UI is intuitive and makes it easy to rearrange tasks and cards. Some users appreciate the visual drag and drop functionality, as well as the customization options in Trello, which make it accessible even for non-tech savvy users.

Level of detail within individual cards: Users appreciate the level of detail that Trello allows within individual cards, which helps them keep track of specific tasks and notes. Some reviewers mentioned using Trello's checklists, tagging system, and customizable features for effective task management and tracking progress.

Confusing and Clunky User Interface: Many users have found Trello's user interface to be confusing and clunky, making it difficult to navigate and perform tasks efficiently. The cluttered design and abundance of colors, boards, and projects can be overwhelming for some users.

Unhelpful Customer Support: Some users have mentioned that the customer support provided by Trello was unhelpful. They have experienced difficulties in getting prompt assistance or resolving their issues effectively.

Challenges with Managing Large Projects: Users have expressed frustration with Trello's boards when working on global labels and managing large projects or multiple team members. The lack of features like automatically moving completed tasks or a Gantt chart makes it challenging to handle complex projects efficiently.

Users commonly recommend the following when using Trello:

  1. Utilize Integrations: Many users suggest taking advantage of Trello's integrations from the start to enhance its functionality. Integrating with applications like Dropbox, Zoom, and Shopify can help improve productivity and streamline workflows.

  2. Consider Team Collaboration: Good communication and interaction within a team are highly recommended to fully benefit from using Trello. It is particularly useful for teams working on the same project, as well as startups and small organizations.

  3. Try it for Project Management: Trello is frequently praised for its ease of use and UI/UX capabilities. Users recommend giving it a try, especially for small businesses with a limited budget. It is considered an excellent tool for managing projects, collaborating with different people and departments, and tracking progress easily through its card system. Additionally, some users mention that Trello is highly regarded from a marketing and content strategist standpoint.

Overall, users appreciate Trello's simplicity and visual approach to project tracking. They find it adaptable to any company or personal life, emphasizing the importance of consistency in updating tasks/jobs on the platform.

Attribute Ratings

Reviews

(1-25 of 79)
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Score 8 out of 10
Vetted Review
Verified User
Customer service of Trello is not that bad. I have not yet faced a critical issue with Trello because it's very user-friendly and I can manage almost all the issues that I'm facing. So far I am happy with what Trello support provides. Expecting more and more support from Trello.
Juan Miguel Rojas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Haven't really used it, since the platform is so simple and intuitive that I've never had to get customer support for it. Each of the features, however, generally display a little information box with very simple and specific information that carries you through said feature, to ensure you have a clear idea of its function.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Trello is still relatively new and is growing very quickly, so support from the developers and other users is still very thorough. Even though it would be unlikely that you'd really need support for the tool since it's reliable and easy to use, it's good to have the support there just in case.
Score 10 out of 10
Vetted Review
Verified User
Actually we don't need to use customer support frequently, but while searching online we can get what we're looking for. The community of Trello is kinda huge, that I saw lots of answers given by Trello customer support while searching.
Score 7 out of 10
Vetted Review
Verified User
Since the platform is fairly basic there really is no need to contact customer support because your imagination is your main limitation. In the couple of experiences I had with their support team, they seemed to answer quickly and be friendly, but my experience is fairly limited. No negative experiences so far!
Score 7 out of 10
Vetted Review
Verified User
I haven't contacted them but some people say that their customer service would be less useful and very difficult to contact and solve the problems in a timely manner and that there are occasions the configuration takes a long time to take them to the board. I would assume these issues are technical ones but so far I haven't encountered any system issues with this software.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
I needed assistance in setting up the admin features with when we first launched the program and the email support team was slower than what I've typically experienced with other platforms but at the end of the day I was able to get my answers, they were polite and ultimately resolved my problem. It was just slow.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Huge and helpful articles in their knowledge base make it easier to find a solution for common problems. The wide external community of professional users and internal specialists can provide comprehensive support. Trello also provides a collection of ready to use dashboard samples that can be customized to any purpose which speed-up adoption process.
Ben Caplan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Before I implemented this tool in my role I looked up the different pricing and compared it to other tools before even setting up an account. I was able to get some support videos from Trello that greatly helped. Their YouTube channel also has helpful resources if you'd just trying to figure something out. I haven't yet had the need to talk to a live person for support, but I'm sure their live support is equal to or greater than their online resources.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We love Trello, easy to install, very quick and easy to install, we can also use it on the personal side at home, so we have one place to manage everything, like a calendar, when there are projects and tasks to complete. It is safe and secure, easy accessible from a computer, and with the app on the phone.
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