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Trend Micro Apex One

Trend Micro Apex One
Formerly OfficeScan

Overview

What is Trend Micro Apex One?

The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server…

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Recent Reviews

TrustRadius Insights

Trend Micro Apex One is a versatile product used by various organizations to protect their systems and enhance productivity. With its …
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Trend micro with Major features

9 out of 10
July 14, 2023
We are using software as a global antivirus in all systemnacross the site.
Also it is installed in major equipment software.
Product has …
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Trend Micro Apex One

10 out of 10
November 30, 2022
We have reduced the operational management time and we could also outsource some of the service support to Trend Micro. Trend Micro helps …
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Popular Features

View all 7 features
  • Centralized Management (11)
    9.7
    97%
  • Anti-Exploit Technology (11)
    8.8
    88%
  • Infection Remediation (11)
    8.8
    88%
  • Vulnerability Management (11)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Trend Micro Apex One?

The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Webroot Endpoint Protection is the OpenText company's business class multi-vector endpoint protection application, providing centralized endpoint management, deep learning intelligence, and advanced behavioral analytics. For SMBs, Webroot Smarter Cybersecurity solutions were designed from the…

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Product Demos

TechUP Friday! Brown Bag Series (Cybersecurity) – Demo by Singtel and Trustwave

YouTube

Trend Micro Apex One I Demo funcionalidades básicas

YouTube

Apex One EDR Demo – Service Execution (T1035)

YouTube

Apex One EDR Demo – Credential Dumping (T1003)

YouTube
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Features

Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

8.9
Avg 8.5
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Product Details

What is Trend Micro Apex One?

Trend Micro Apex One Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.

Reviewers rate Centralized Management and Malware Detection highest, with a score of 9.7.

The most common users of Trend Micro Apex One are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(102)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trend Micro Apex One is a versatile product used by various organizations to protect their systems and enhance productivity. With its reputation as the lightest antivirus in the market, it effectively addresses low-performance issues on desktop PCs, allowing users to work seamlessly without compromising system resources. The multi-layered nature of this software enables it to detect and remediate a wide range of malware issues, including those in active memory. This eliminates the need for multiple security products, providing convenience and peace of mind for users.

One of the key use cases for Trend Micro Apex One is securing all end-user systems, ranging from desktops and laptops to mobile devices and servers. Its centralized control through a management console empowers users to manage untrusted applications and protect against unauthorized de-installation or deactivation. This feature ensures that company-issued devices remain secure and under control, mitigating potential risks.

Not only does Trend Micro Apex One offer comprehensive protection, but it also provides valuable insights through regular reports on threat activity. This functionality allows organizations to stay informed about potential risks and take appropriate measures to safeguard their systems. Additionally, the product's affordability and user-friendly management interface make it an excellent choice for IT Technical Leads in medium-sized companies.

By utilizing Trend Micro Apex One, businesses can effectively protect their entire organization from virus/malware threats, including potential ransomware attacks. The product's Behavior Monitoring feature acts as a safeguard for the network by detecting and neutralizing suspicious activities promptly.

Moreover, Trend Micro Apex One's effectiveness in catching viruses has been praised by users who have switched from other solutions. It has proven to be a reliable tool for securing machines and ensuring software remains up to date. Notably, its smart agent scan further enhances its capability to neutralize threats efficiently.

This product has found extensive use across organizations as an endpoint protection solution, replacing previous antivirus solutions such as McAfee. It effectively addresses security concerns both internally and at remote locations, reducing operational management time and providing a sense of security. Moreover, the ability to integrate with third-party systems has been highly regarded by users, adding to the product's value.

Overall, Trend Micro Apex One is trusted by users globally as it offers comprehensive protection against viruses, malware, trojans, and more. Its regular updates and continuous scanning options enable businesses to keep their systems secure without compromising performance. Whether used on servers, workstations, or major equipment software, Trend Micro Apex One consistently delivers reliable results and ensures peace of mind for its users.

Centralized Console: Many users have praised the centralized console of Trend Micro, stating that it allows for easy updates on all computers within the network. This feature is particularly useful for users who are not in the same network as the console, as they can still receive updates directly from the Trend Micro server.

Light Performance Consumption: Several reviewers have appreciated the light performance consumption of Trend Micro's product. They have noted that it does not eat up computer resources like other vendors' software, allowing them to work efficiently without any disruptions.

Comprehensive Security Suite: Users have expressed their satisfaction with the comprehensive security suite offered by Trend Micro. They appreciate that it provides peace of mind by offering protection against various threats such as viruses and malware.

Version Update Issues: Some users have experienced issues with version updates, especially when updating from the centralized console to the agent version from the main Trend Micro server. This has affected certain applications on their computers, particularly if there are additional VPN software agents installed.

Web Filtering Integration: The web filtering feature, specifically URL filtering, needs to be integrated with the firewall, especially for open-source firewalls like Linux-based ones. Currently, users have to manually add machines using their private IP addresses in the console to stop access to specific URLs or sites, which is time-consuming.

Lack of Detail in Reporting: The reporting aspect of the software is lacking in terms of detail. While the basic reporting is good, it could provide more information according to some users.

Users commonly recommend the following actions for users of Trend Micro software:

Implement Trend Micro Saas or Cloud version for regular updates and support. This version is easy to implement and manage, making it a convenient choice for many users.

Seek assistance from professional services to ensure an easier migration and better understanding of the setup and features. Users highlight the expertise of support engineers and engaging account managers in resolving any issues that may arise.

Keep systems up to date by regularly applying operating system and security updates. This proactive measure ensures that devices remain protected against potential threats and vulnerabilities.

Overall, users find Trend Micro software reliable and updated, providing a complete package of features and threat prevention. They appreciate the stability of the software, its ease of administration, and the value it provides for money spent. Additionally, users recommend considering compatibility with clients and servers when choosing a security solution, highlighting the importance of securing each endpoint of the network.

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
October 20, 2015

Good Antivirus

Ratulsnigdha Saha | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Trend Micro is being implemented by our infrastructure team to all company issued devices such as laptops and desktops across the whole organization. The key aspect that this product addresses is productivity. When computers are free from malware and various other viruses this increases the productivity of overall business. This is what this product helps with in general. When a machine gets affected by a virus, then fixing that takes extra time and especially if this happens during business hours; then most consultants can lose valuable billable time which affects the company's business. In a typical efficient scenario, Trend Micro needs to be installed in a centralized server in house and then all computers can receive the version update from the server and this helps to protect those machines from any kind of virus or malware attacks. The agent on every machine will notify users for any virus attacks or can also prompt for a user scan. This saves a lot of time even for the infrastructure team as they can focus on other major infrastructure related tasks or any other user pending issue and at the same time users can continue focusing on their job.
  • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
  • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
  • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
  • Version update variation: If a computer gets updated from the centralized console and another machine gets updated in its agent version from the main Trend Micro server then sometimes it affects certain applications on the computer. Especially if there are additional VPN software agents installed on the machine then a version upgrade acquired by Trend Micro can affect the connectivity. This is tough seems like a faint issue but still needs to be addressed.
  • Trend Micro does a great job in protecting the machines but still some malwares are difficult to get rid of - especially the ones that block internet usage or disable a browser completely.
  • It may sound too ambitious but I feel that the web filtering (specially URL) needs to be integrated with the firewall especially open source ones like a Linux based. The centralized console provides web filtering but for this to happen one has to manually add the machines using their private IP addresses in the console to stop access to the specific URL or sites. Instead if the centralized console somehow integrates the filtering with the firewall (Open Source) then perhaps it will be far more efficient.
I think the product does have plenty of high end features but this product is more efficient for a small to medium business enterprise. It can affect other VPN agents installed on the machine especially if the Trend Micro agent picks up a version upgrade. Overall I think it is a good product and overall helps any business to run well.
  • Increased employee efficiency is definitely one of the main reasons for using this product. A lot of valuable business hours can be saved by having this product as we all know that fixing virus issues involves more than technical expertise and takes a lot of time.
  • If the employee efficiency improves then any employee facing the customer will have a much better impact and will automatically improve customer service. Having a computer in good condition is going to have a better customer service and it will also help to meet deadlines.
  • The only negative impact I would say that it does affect other VPN agents (which is mandatory for certain client applications or accessing the client network) once the Trend Micro agent gets a version upgrade. On the other hand if the agents are not upgraded from time to time it may affect Trend Micro agents' functionality.
The installation is very straight forward from infrastructure perspective and it's easy to maintain the product. It's easy for users to use the agent and run frequent scans on the machine as needed. It does have some very high end features if time is used to explore them, it can perhaps boost the business even more so I think it is a good product.
100
The product is installed (Agent Version) on each computer and these machines are used by various people like developers, business analysts, consultants, accountants, technical writers etc. So it overall helps all domains within the business and that helps the entire business to run better.
2
Trend Micro centralized server install probably needs an IT Admin to administer it from time to time as it needs to be on a server or machine within the network that which controls the product in terms of its entire functionality. However, the agent installed on the computers doesn't require any specific skill sets, it is very simple. The users themselves can run a full scan on the machine, get the version upgraded and also check the logs. There are very specific well defined user tabs and buttons that help achieve all the functionality. However, from a centralized console perspective it may be helpful if it is controlled by an IT admin.
  • Notifies the machines when a scan is needed.
  • Removes most of the viruses.
  • Scans can be scheduled.
  • Have tried the URL filtering from the console.
  • The console shows the list of vulnerable machines.
  • Log reports.
  • URL filtering is one area that can be used.
  • Trend Micro smart network feedback could be a good thing to use in future.
  • Login script feature could be one of the things that can be used.
Overall it helps the business to run better as computers in general are not having major virus issues, the product does take care of the issues.The product is simple from both an IT admin and users' perspective. The console, though better used or explored by IT admins however, is simple and easy to figure out. For users the product is easy; they can run the scan whenever they want and have issues fixed instantly.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used Trend Micro at my previous job to protect all of our server, all of our user workstations, and to scan all emails going in and out of our email systems. It was used company wide, including at our retail lcoations and by our regional territory leaders on their laptops.
  • Updating OfficeScan was a very straightforward process
  • The email scanning software always did a good job of catching malicious messages
  • Our servers were very well protected using OfficeScan
  • The overall management interface took a while to get used to
  • Initiating definition updates and scans from the client side could be tricky
Is there any potentionally negative impact of installing Trend's software on your servers or workstations? How easy is it to add things like exclusion directories or files that you do not want to impact by active virus scanning?
  • Safe environment
  • PCI compliance for up to date malware security
Once you get used to using Trend Micro, it is fairly straightforward to maintain.
Joe Barnett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it organization wide to address the security issues such as anti-virus and malware.
  • Easy to deploy
  • Updates quickly throughout the installed base
  • Effective tecnical support
  • SQL database connections could be improved as it is difficult to upgrade
Small business and personal home offerings would be easy to deploy.
  • Reduced time to clean up after infections
  • Quick alerts of outbreaks
  • Allowed us to avoid having to image machines for malware infections
Trend Micro stacks up very well from a technology standpoint. Pricing is higher than other competitors.
Positive history
Aaron Myers | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As the IT Technical Lead for a medium sized company, we have tried out varying antivirus programs and while nothing is perfect, Trend seems to be the best product out there for our company. It is priced well, and we use it across our business. The management of the product is easy and the notifications are timely and helpful when a problem arises.
  • The ease of management of Trend is something that allows our IT department to setup new computers without having to worry about the version or settings that are pushed out to users.
  • While no enterprise option is cheap, Trend is priced better than most, especially if you are coming from a competing program.
  • We have had a good experience with Trend and its effectiveness in finding threats and notifying our admins of problems before it is an issue to the company.
  • The browser support is limited simply to Internet Explorer, so if you have linux admins or mac admins, they will not be able to manage the machines except through a VM or an RDP session. And if you use Chrome or Firefox as your primary browser, you are stuck with jumping back to IE for managing policies.
  • Many of the more refined settings are buried extremely deep, causing you to look at multiple lists before finding settings you want, if they are there at all.
A small IT team is the best fit for this product where you don't have time to deal with refinements regarding antivirus. Larger teams have the time to really dial in the settings, but out of the box, Micro Trend has a good setup for tracking and monitoring problems. This has been a main reason why we haven't changed antivirus programs.
  • Our IT Team's time has been positively impacted by the introduction of Trend into our environment. We have used multiple other programs for this purpose, and this has been the most seamless and easy to use.
  • Symantec Enterprise,Kaspersky
Both Kaspersky and Symantec were less than ideal solutions that caused more problems than they fixed. They were very difficult to manage and, while fully featured, caused compatibility issues and CPU spikes that are non-existent with Trend.
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
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