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Trend Micro Apex One

Trend Micro Apex One
Formerly OfficeScan


What is Trend Micro Apex One?

The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server…

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Recent Reviews

TrustRadius Insights

Trend Micro Apex One is a versatile product used by various organizations to protect their systems and enhance productivity. With its …
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Trend micro with Major features

9 out of 10
July 14, 2023
We are using software as a global antivirus in all systemnacross the site.
Also it is installed in major equipment software.
Product has …
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Trend Micro Apex One

10 out of 10
November 30, 2022
We have reduced the operational management time and we could also outsource some of the service support to Trend Micro. Trend Micro helps …
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Popular Features

View all 7 features
  • Centralized Management (11)
  • Anti-Exploit Technology (11)
  • Infection Remediation (11)
  • Vulnerability Management (11)

Reviewer Pros & Cons

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What is Trend Micro Apex One?

The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server…

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  • Free/Freemium Version
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Product Demos

TechUP Friday! Brown Bag Series (Cybersecurity) – Demo by Singtel and Trustwave


Trend Micro Apex One I Demo funcionalidades básicas


Apex One EDR Demo – Service Execution (T1035)


Apex One EDR Demo – Credential Dumping (T1003)

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Endpoint Security

Endpoint security software protects enterprise connected devices from malware and cyber attacks.

Avg 8.4
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Product Details

What is Trend Micro Apex One?

Trend Micro Apex One Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

The Trend Micro Endpoint Security platform Apex One (formerly OfficeScan) provides antivirus and malware detection, and endpoint visibility. The product suite can be extended with associated applications that cover mobile endpoint protection, endpoint encryption, as well as network and server vulnerability protection.

Reviewers rate Centralized Management and Malware Detection highest, with a score of 9.8.

The most common users of Trend Micro Apex One are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trend Micro Apex One is a versatile product used by various organizations to protect their systems and enhance productivity. With its reputation as the lightest antivirus in the market, it effectively addresses low-performance issues on desktop PCs, allowing users to work seamlessly without compromising system resources. The multi-layered nature of this software enables it to detect and remediate a wide range of malware issues, including those in active memory. This eliminates the need for multiple security products, providing convenience and peace of mind for users.

One of the key use cases for Trend Micro Apex One is securing all end-user systems, ranging from desktops and laptops to mobile devices and servers. Its centralized control through a management console empowers users to manage untrusted applications and protect against unauthorized de-installation or deactivation. This feature ensures that company-issued devices remain secure and under control, mitigating potential risks.

Not only does Trend Micro Apex One offer comprehensive protection, but it also provides valuable insights through regular reports on threat activity. This functionality allows organizations to stay informed about potential risks and take appropriate measures to safeguard their systems. Additionally, the product's affordability and user-friendly management interface make it an excellent choice for IT Technical Leads in medium-sized companies.

By utilizing Trend Micro Apex One, businesses can effectively protect their entire organization from virus/malware threats, including potential ransomware attacks. The product's Behavior Monitoring feature acts as a safeguard for the network by detecting and neutralizing suspicious activities promptly.

Moreover, Trend Micro Apex One's effectiveness in catching viruses has been praised by users who have switched from other solutions. It has proven to be a reliable tool for securing machines and ensuring software remains up to date. Notably, its smart agent scan further enhances its capability to neutralize threats efficiently.

This product has found extensive use across organizations as an endpoint protection solution, replacing previous antivirus solutions such as McAfee. It effectively addresses security concerns both internally and at remote locations, reducing operational management time and providing a sense of security. Moreover, the ability to integrate with third-party systems has been highly regarded by users, adding to the product's value.

Overall, Trend Micro Apex One is trusted by users globally as it offers comprehensive protection against viruses, malware, trojans, and more. Its regular updates and continuous scanning options enable businesses to keep their systems secure without compromising performance. Whether used on servers, workstations, or major equipment software, Trend Micro Apex One consistently delivers reliable results and ensures peace of mind for its users.

Centralized Console: Many users have praised the centralized console of Trend Micro, stating that it allows for easy updates on all computers within the network. This feature is particularly useful for users who are not in the same network as the console, as they can still receive updates directly from the Trend Micro server.

Light Performance Consumption: Several reviewers have appreciated the light performance consumption of Trend Micro's product. They have noted that it does not eat up computer resources like other vendors' software, allowing them to work efficiently without any disruptions.

Comprehensive Security Suite: Users have expressed their satisfaction with the comprehensive security suite offered by Trend Micro. They appreciate that it provides peace of mind by offering protection against various threats such as viruses and malware.

Version Update Issues: Some users have experienced issues with version updates, especially when updating from the centralized console to the agent version from the main Trend Micro server. This has affected certain applications on their computers, particularly if there are additional VPN software agents installed.

Web Filtering Integration: The web filtering feature, specifically URL filtering, needs to be integrated with the firewall, especially for open-source firewalls like Linux-based ones. Currently, users have to manually add machines using their private IP addresses in the console to stop access to specific URLs or sites, which is time-consuming.

Lack of Detail in Reporting: The reporting aspect of the software is lacking in terms of detail. While the basic reporting is good, it could provide more information according to some users.

Users commonly recommend the following actions for users of Trend Micro software:

Implement Trend Micro Saas or Cloud version for regular updates and support. This version is easy to implement and manage, making it a convenient choice for many users.

Seek assistance from professional services to ensure an easier migration and better understanding of the setup and features. Users highlight the expertise of support engineers and engaging account managers in resolving any issues that may arise.

Keep systems up to date by regularly applying operating system and security updates. This proactive measure ensures that devices remain protected against potential threats and vulnerabilities.

Overall, users find Trend Micro software reliable and updated, providing a complete package of features and threat prevention. They appreciate the stability of the software, its ease of administration, and the value it provides for money spent. Additionally, users recommend considering compatibility with clients and servers when choosing a security solution, highlighting the importance of securing each endpoint of the network.

Attribute Ratings


(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
Officescan is being used on 9000 + workstations and on some of our servers as well. We are currently in the process of migrating to Apex One from OfficeScan. OfficeScan is being used throughout the organization in all our remote offices and on our main campus. It is much more effective then Symantec Endpoint Protection was at catching viruses.
  • We were able to stand up an apex one server and migrate all of our settings from the current officescan server without any issues
  • The upgrades for apex one actually work without an issue, as compared to how they would constantly fail in officescan
  • The console is very similar so there was no learning curve
  • The method of upgrading the software from older versions to newer versions is much easier and no longer forces all the systems to reboot, it now gives an option for the end user to choose when to reboot
  • OfficeScan has a fault, if you use the msi to install it on you clients then you have to use the same name for the msi the next time you push the msi to upgrade the clients to latest version. This was supposedly fixed in apex one
  • OfficeScan forces the clients to reboot immediately when you enable upgrading of the agent through console, this is so far fixed in apex one
  • Enabling the firewall is confusing and the instructions on the website don't match up with how your supposed to enable it.
  • It seems to constantly need updates every few months, due to vulnerabilities or issues being found with the client
Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
Endpoint Security (7)
Anti-Exploit Technology
Endpoint Detection and Response (EDR)
Centralized Management
Hybrid Deployment Support
Infection Remediation
Vulnerability Management
Malware Detection
  • The positive side is that we aren't spending time recovering from virus outbreaks because they are successfully being prevented
  • Apex One now has an easier way to upgrade the agents that doesn't force automatic reboots it prompts the user and lets them know that they need to reboot at their earliest convenience
  • You definitely need training on the product in order to be effective
When comparing trend micro apex one to Symantec Endpoint Protection there is a definite and stark difference. Symantec cannot find or stop viruses but it has an easy to use agent upgrade management system. On the other hand Trend micro seems to find and stop numerous viruses including things that are not viruses. And the upgrading used to be an issue but it is supposed to be better now, in apex one.
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
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