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Trend Vision One Email and Collaboration Security Reviews and Ratings

Rating: 9.3 out of 10
Score
9.3 out of 10

Community insights

TrustRadius Insights for Trend Vision One Email and Collaboration Security are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Trend Micro Cloud App Security is widely used by organizations to protect various types of accounts, ranging from students and faculty to staff, departments, and vendors. This product effectively addresses the need for increased security posture by providing comprehensive protection for email and monitoring capabilities for SharePoint/OneDrive and Teams. Users and administrators alike benefit from its real-time monitoring and alerts for potential issues. One of the standout features of this software is its ease of deployment, as it requires no learning curve or program interruption, making users feel more at ease and comfortable using cloud services. Moreover, Trend Micro Cloud App Security replaces outdated spam filters by offering advanced spam protection features and high-profile user learning, ensuring a secure environment against potential threats that may not pass through email security gateways or reside directly on endpoints. It serves as a reliable second line of defense for Office 365, thereby reducing the risk of malware attacks. The software also provides visibility and protection for Exchange Online, Microsoft Teams, SharePoint, and OneDrive environments. With its installation on every endpoint and server within organizations, it becomes the front-line end-point protection solution. Additionally, this product plays a crucial role in safeguarding emails from phishing attempts, ransomware attacks, and business email compromise without affecting performance. It has proven to be effective in reducing the risk of ransomware attacks, lowering DLP rates, and providing advanced security solutions tailored specifically for Office 365 environments.

Reviews

11 Reviews

Enhancing Security and Productivity

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

In our organization, we use Trend Micro Cloud App Security to enhance the security of our digital environment, focusing on protecting end users' devices, servers, and Office 365 applications like Outlook, OneDrive, and SharePoint. The primary goal is to address various cybersecurity threats and ensure the safety of our sensitive data.

Pros

  • Advanced Threat Protection
  • Integration with Office 365
  • Real-time Monitoring and Analysis

Cons

  • Enhanced Phishing Detection

Likelihood to Recommend

For organizations using Office 365, Trend Micro Cloud App Security is a great choice. It seamlessly integrates with Office 365 applications, such as Outlook, OneDrive, and SharePoint, providing enhanced security without disrupting user productivity. Also, the solution provides advanced threat protection against phishing attacks, malware, and ransomware, making it ideal for organizations that rely heavily on email communication.

VU
Verified User
Manager in Information Technology (51-200 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
2 years of experience

Safe with Trend Micro

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Trend Micro Cloud App Security is being used at an organisational level as it provides protection from threats and advanced data. It reduces the risk of ransomware attacks. It helps in reducing DLP rate and also prevents from ransomware attacks. It provides advanced security solutions for office 365 and also increases the efficiency.

Pros

  • Data leakage protection
  • Ransomware attacks
  • Email security
  • External threats

Cons

  • Installation errors
  • Vulnerability issues
  • Slow support
  • High price

Likelihood to Recommend

This security app is best suited for BISF as they have a major problem of losing the data as the data is very crucial for them. As banking data is quite important and losing it can be a major problem, so Trend Micro Cloud App Security can obviously helps in detecting and preventing the threats with Artificial intelligence. It detects the threats coming from internally and externally and prevents the data from them.

VU
Verified User
Account Manager in Sales (501-1000 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
1 year of experience

Cloud App Security makes sense for ease of mind

Rating: 10 out of 10

Use Cases and Deployment Scope

All organization, protects all cloud applications for students and staff. When we launched it, the software was immediately beneficial and showed us end results quickly. Our environment was secured and our end-users felt more at ease and comfortable using all our cloud services. It was very easy to deploy and there was no learning curve or program interruption. We love the product because it does what it promised and what it is meant to do.

Pros

  • Protects all cloud services
  • Easy to deploy
  • Reports are clear

Cons

  • Improve portal control
  • Immediate remedies
  • Override actions

Likelihood to Recommend

Cloud App Security blocks all incoming bad emails and drive files without interacting with the portal or having to worry about anything coming through. It demonstrates its ability to work in scenarios where overhead is limited. It could have some improvements in the way where more options are given in the config to make bypass rules or exclusions.

MP
Michael Perez
Director of Technology at Fabensisd (201-500 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
2 years of experience

An essential layer of protection

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We are using Trend Micro Cloud App Security across our entire organization to help protect against potential threats in our hosted workloads that may not pass through our email security gateway or reside directly on an endpoint where they can be detected by our other antivirus and endpoint protection software.

Pros

  • Protects critical workloads like Microsoft 365 and Dropbox.
  • Centralized dashboard for monitoring and management.
  • Can detect pre-existing threats in end-user workloads such as Exchange Online mailboxes.

Cons

  • Spam removal is enabled by default for Exchange Online protection policies. This can cause confusion when Cloud App Security is used in conjunction with the spam protection functionality provided by Trend Micro Hosted Email Security.

Likelihood to Recommend

Trend Micro CAS is especially useful for protecting hosted workloads such as SharePoint Online when you have a medium-to-large organization with a lot of unknowns, including both employees and external guest users who have the potential to (knowingly or not) upload threats and put the rest of your organization and data at risk.

VU
Verified User
Engineer in Engineering (11-50 employees)
Vetted Review
Reseller
Trend Vision One Email and Collaboration Security
2 years of experience

Trusted Second Line of Defense

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Trend Micro Cloud App Security is being used by our financial and R&D divisions. Used as a second line of defense for Office 365 the potential for malware has been greatly reduced. Thanks to reporting we can see what O365 let though the cracks and provide detailed analysis to management.

Pros

  • Easy integration
  • Data loss prevention for SharePoint and One drive are simple to implement
  • The management console is easy to navigate and intuitive for non experienced users

Cons

  • False positives can be high depending on filters created

Likelihood to Recommend

For publicly traded companies that want to show an extra effort is being placed on guarding share holder interests and reducing the foot print available to todays phishing and ransomware attackers; Trend Micro Cloud App Security is a viable tool. Also, companies that deal with US Defense contracts can show that a level of data loss prevention is in place.

VU
Verified User
Team Lead in Information Technology (1001-5000 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
1 year of experience

Expanded visibility and protection!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Trend Micro Cloud App Security for our entire organization to help give us visibility and protection for our Exchange Online, Microsoft Teams, Sharepoint, and OneDrive environments. Prior to Trend Micro Cloud App Security, we relied on an email gateway, but Cloud App Security helps us protect our email and the other environments.

Pros

  • Ease of Deployment
  • Expanded visibility and protection into Cloud Applications
  • Ease of administration

Cons

  • Ability to search logs across all types of logs at one time instead of each type individually.
  • Expanded reporting options
  • Syslog capability directly from Cloud App Security

Likelihood to Recommend

Cloud App Security is well suited for any organization whether large or small that utilize Cloud Apps like Exchange Online, Microsoft Teams, One Drive, Sharepoint, Dropbox, Google Drive, Gmail, Box, or Salesforce. If organization is not utilizing these cloud apps, then Trend Micro Cloud App Security will likely not be beneficial.

VU
Verified User
Analyst in Information Technology (5001-10,000 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
1 year of experience

Trend Cloud App Security- It Works!

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

Trend Micro Cloud App Security is currently being used across my entire organization to protect all of our account types (Student, Faculty, Staff, Departmental and Vendor). We needed a solution for email security but this tool turned out to be a plus with monitoring and protecting SharePoint/OneDrive and Teams. Overall, Trend Micro Cloud App Security has addressed the need to increase our security posture.

Pros

  • Very easy to setup, integrate and use/administer.
  • Tech support has always been on point.
  • Product works as expected to monitor and quarantine as needed malicious content.
  • The layered approach and functionality, catches items that 365 security misses.

Cons

  • Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged.
  • Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains.
  • Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task.
  • We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc.

Likelihood to Recommend

The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.

WW
William Watkins
Security and Systems Administrator in Information Technology at Johnson C. Smith University (1001-5000 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
2 years of experience

Trend Micro Cloud App Security Provides Smaller IT Teams What They Need

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Trend Micro Cloud App Security has become the front-line end-point protection solution for our entire organization; installed on every end-point as well as every server within our nearly 500+ end-point organization. Trend Micro Cloud App Security was instituted as a replacement for a Norton product that had become obsolete. Originally utilized by only a small subset of employees, Trend Micro Cloud App Security eventually became the go-to product based on its departmental success.

Pros

  • Endpoint protection.
  • Internet traffic monitoring.
  • Cloud-based management.

Cons

  • Threat detection.
  • AI threat aversion.
  • Offline threat databases.

Likelihood to Recommend

Trend Micro Cloud App Security provides a very thorough solution for the small-business end-users who are looking for a cost-effective solution that incorporates end-point management into a cloud product that can be easily administered by the administrative staff. It goes further than most by allowing continues monitoring and support while end-users are working remotely. The product is a sufficient solution for the small-businesses and non-profits who are looking for a cost-effective approach without breaking the bank. While there is minimal AI for threat aversion, many of those type of features Trend offers in other product lines, which are also outside of many of the budgets of organizations our size.

VU
Verified User
C-Level Executive in Information Technology (201-500 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
2 years of experience

An effective cloud app security tool for your SaaS applications

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Like many other business, email security is very critical for our business too. Protecting it from phishing, ransomware and business email compromise is an important step. Trend Micro Cloud App Security does this at a great speed without affecting the performance and user experience. We use it across the entire organization.

Pros

  • Protects the organization from ransomware and business email compromise.
  • Integrates well with Office 365 without compromising on performance and security.
  • Easy to manage.

Cons

  • Nothing I can think of. It is working well and addressing the security needs.

Likelihood to Recommend

We primarily use it for entire Office 365 platform where it works best. We have not tried using it for other SaaS applications.

VU
Verified User
C-Level Executive in Information Technology (1001-5000 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
3 years of experience

a solid end-to-end AV & malware protection for our business endpoints

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use [Trend Micro Cloud App Security] to support & protect our endpoints both in the office and remotely, all totaling about 30 users. It enables us to monitor and alert of any problem issues in real-time and provide the user as well as me, the admin, of any problems via email and a web-based dashboard.

Pros

  • Provides a great summarized view of all user end-points via a web-based portal
  • Provides a simple but strong policy format for users and computers
  • Fairly light agent installed on end-points

Cons

  • Their web-support is not very clear, even though phone support is fine
  • Remote endpoints that don't have a strong or constant internet connection frequently report as offline - kind of annoying
  • Their settings don't seem to be mapped out very clearly, so there is a lot of hunting to find the right one to change

Likelihood to Recommend

I think [Trend Micro Cloud App Security] works well for a small to mid-size business. Probably not needed for a very small company though due to cost.

CJ
Chris Johnson
IT Administrator in Information Technology at Direct Lenders, LLC (11-50 employees)
Vetted Review
Trend Vision One Email and Collaboration Security
4 years of experience