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Tricentis qTest

Tricentis qTest
Formerly QASymphony

Overview

What is Tricentis qTest?

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

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Recent Reviews

Tricentis qTest review

1 out of 10
February 12, 2024
We have 30-40 daily users creating and running test cases. We use Tricentis qTest to demonstrate proof of test execution with objective …
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Best Test case management system

9 out of 10
October 06, 2023
<ul><li>It offer you with a better understanding of the system being tested while organising test activity and keeping the entire process …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Centralized test management (25)
    8.8
    88%
  • Test execution reporting (25)
    8.5
    85%
  • Defect management (21)
    7.7
    77%
  • Manage test hosts and schedules (22)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.tricentis.com/products/unif…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,200 per year per user
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Product Demos

qTest: Project Field Settings

YouTube
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Features

Test Management

Test management tools are used to manage the entire testing process comprehensively, removing the need for multiple software tools to manage individual steps in the testing process

8.1
Avg 8.0
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Product Details

What is Tricentis qTest?

Tricentis qTest is a scalable test management solution that integrates with planning, testing, and DevOps tools, like Jira, Selenium, and Jenkins, giving teams a complete, unified view of testing throughout the software development cycle. It supports Agile, waterfall, or any hybrid methodology, allowing QA and development teams to approach testing strategically and collaboratively, and  to release higher quality software faster.

Tricentis qTest Features

Test Management Features

  • Supported: Centralized test management
  • Supported: Manage test hosts and schedules
  • Supported: Test execution reporting
  • Supported: Defect management

Additional Features

  • Supported: Jira integration: Event-driven sync with Agile planning tools for up-to-date traceability

Tricentis qTest Screenshots

Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboardsScreenshot of Tricentis qTest includes present dashboards on defects, status, coverage, and velocity, filterable by fields like project and dateScreenshot of Scale and orchestrate automated testing with any tool - Tricentis qTest helps users manage automation hosts, test schedules, and results in one place

Tricentis qTest Videos

Tricentis qTest Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.

Tricentis qTest starts at $1200.

OpenText ALM/Quality Center, QMetry Test Management, and Zephyr Enterprise are common alternatives for Tricentis qTest.

Reviewers rate Centralized test management highest, with a score of 8.8.

The most common users of Tricentis qTest are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(55)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Nick Larsen | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
qTest is our test case repository. We have a 2-way integration with Jira, which we use as our defect and requirements management software. We also use the Sessions module of qTest as our evidence collection tool. Finally, we report on test execution and test coverage from qTest to submit as a deliverable to our internal audit team.
  • The organization aspects of qTest are very good.
  • When Sessions does not interrupt testing by bogging down system resources, it is helpful.
  • Parameters is a great module that we have not taken full advantage of.
  • Customer support has been abysmal since Tricentis took over qTest.
  • Over time, it feels like the app is getting worse and worse from a performance, reporting, and integration perspective.
  • Returning to support, a user should not have to write an email to support learning how to file a ticket on the support portal. The support portal could be MUCH more user-friendly.
  • Locating CURRENT documentation for qTest is difficult. Once it is found, the documentation is confusing and often redirects to broken links. Recently, for example, there was verbiage that seemed to indicate that qTest was end-of-life. When I attempted to get clarification on this, Support sent me a link to the document that cause the confusion in the first place.
  • When we signed on to qTest, we had a dedicated relationship manager. That lasted until shortly after the Tricentis takeover. This was very important to me as I am a high-touch client.
I would recommend spreadsheets for test case management before I would recommend qTest. The primary reason for this is the Tricentis support model. Second, when comparing the costs of qTest versus almost any other competing tool at a similar tier of functionality, qTest is vastly more expensive. For that added expense, I would expect exceptional support and/or functionality, and that is just something you don't get here.
Test Management (5)
30%
3.0
Centralized test management
70%
7.0
Manage test hosts and schedules
20%
2.0
Map tests to user stories
40%
4.0
Test execution reporting
20%
2.0
Defect management
N/A
N/A
  • The best value-add qTest has provided my team is Sessions. It has sped up our evidence collection vastly. The problem here is that Sessions can also be a system resource hog and slow testing down. So it can be a wash overall.
Jira configuration is fairly straightforward. We did have an ongoing Webhook issue (which I got ZERO support on) when attempting to connect to a unique Jira instance. This never got solved and we eventually gave up on the integration. Selenium is integrated via the command line and our automation lead got zero support on this integration. In order to finalize the integration, she worked with a support community outside of Tricentis. Browser Stack integration went smoothly.
I wish I could say that qTest improved visibility into our coverage, but the reporting aspects of qTest have changed so often and so drastically over our time using it that we have never really gotten a strong feeling for how much this visibility has increased. What's more, our internal audit team found it aggravating and confusing that my deliverables to them were frequently changing.
None of our previous tools we listed in the available drop-down options. We had previously used Spira Test and Xray as our test repositories. We are currently evaluating Test Rail, Zephyr, PractiTest, and others.

From an organizational perspective, qTest is better than Xray as Xray had no organization when we used it. Spria Test was clunky and antiquated when we used it, so qTest felt more modern by comparison.
20
Software testing and internal auditing.
3
I and two individuals on our Help Desk support the software.
  • Requirements coverage and traceability
  • Evidence collection
  • Reporting
  • n/a
  • n/a. We will not be utilizing qTest after our current contract expires.
We will not be renewing.
Yes
We replaced Xray. At the time, QASymphony owned qTest and was the reason we chose the tool. QASymphony was exceptional at its support and implementation assistance. As soon as Tricentis absorbed qTest, all of that disappeared and the application has seemingly gotten progressively worse and its support has gone to essentially nil.
Support was the most important factor.
I would have gone with any other tool.
  • Implemented in-house
No
Change management was a minor issue with the implementation
Documentation for implementation was middling. In order to satisfy our change management needs, internal documentation creation was necessary.
  • Documentation
Again, supporting documentation could have been a lot better.
The actual answer is 0. I have never experienced worse support, whether personal or professional.
This was never offered to me, but based on the abysmal level of support I got, I wouldn't have upgraded it anyway.
Yes
No. I raised an issue multiple times and was only referred back to a support document that provided steps that I had already attempted.
No, I cannot.
qTest is actually intuitive and user-friendly, despite my other scathing review aspects.
  • Test case organization is nice
  • Test creation and execution are intuitive and straightforward
  • Integration with test automation
Yes, but I don't use it
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