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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

TriNet Review

9 out of 10
April 10, 2024
Incentivized
TriNet is our everyday HRIS, payroll and benefits platform. It addresses our issues by keeping everything in one place, making it a …
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TriNet

7 out of 10
March 12, 2024
Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and …
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TriNet User

8 out of 10
March 11, 2024
Incentivized
Human Resources - primarily payroll and benefits

Particularly helpful as we have a team comprised of both in-person and remote employees …
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TriNet is a great platform!

8 out of 10
March 06, 2024
We use TriNet for payroll, benefits, and 401k administration. TriNet has been very helpful in easily administering benefits to all …
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It's Been Challenging!

1 out of 10
February 26, 2024
TriNet is our PEO/HRIS system. We use TriNet in almost every aspect of our jobs. We have struggled with TriNet in almost every one of …
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TriNet

8 out of 10
February 22, 2024
Incentivized
PEO Partnership with TriNet. Payroll, HR, Workers Comp, Time & Attendance, benefits, Training, labor law compliance, etc, we are …
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Optimistic for some improvement.

5 out of 10
February 19, 2024
We use TriNet as our PEO with a scope that includes payroll, employee benefits, time-tracking, among other things. The major business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (641)
    9.1
    91%
  • Update personal information (655)
    8.3
    83%
  • Pay calculation (654)
    8.2
    82%
  • Benefit plan administration (665)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

33 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1123)

Attribute Ratings

Reviews

(151-175 of 696)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is currently being used as a HRIS which also processes our payroll and benefits administration. Technically the entire organization is using it, but it is mainly being used for HR purposes. It helps to take a large load of work off of myself (HR) by doing the payroll and benefits administration.
  • Maintaining employee Information.
  • I-9 work authorization forms.
  • Reports.
  • Benefits administration.
  • PTO requests and balances reporting.
  • Employee work history descriptions.
Managing I-9 forms is done very well, with constant updates of upcoming expiration dates. However, TriNet needs some work when it comes to how their time off requests and balance reporting are done. It only updates once a month and doesn't accurately track the PTO until that update.
Benjamin Jaboeuf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Good product, good price, good people, bad website! However, I'll recommend the service because I don't think the other providers are better or have better prices for what I needed
  • Follow up
  • Quick response
  • On-boarding and termination process
  • Great benefits (health care, life insurance, 401K), good prices.
  • Great reporting online for accounting or PPP purposes for instance
  • The website is like a Chinese menu! Way too many tabs and drop down menus, etc... It's probably thorough but sometimes I can't wrap my head around it when I’m looking basic info
Probably more suitable for small startup up to 10-50. I'm not sure o the exact number but other provider or internal solution might be cheaper over a certain threshold.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet as a department for Payroll and Benefits. It has simplified our payroll processing. Before using TriNet, we were using a different cloud software for payroll processing. The process was cumbersome and we had to do certain things manually. So we switched to TriNet to automatic processing and streamlined our process.
  • There are reminders in the system for Payroll.
  • Timelines are enforced.
  • Reports are easy to generate.
  • It would be great if reports [were] customizable, like month to month/biweekly.
  • Even though we are not using the timesheet feature of TriNet, there should be an option to upload our internal timesheet in Excel or CSV format.
  • Benefits plans should be organized based on the company employee's location. It is very difficult to go through every plan.
As I said, Payroll/HR platform is well organized and user friendly, but when I needed some reports on Payroll/Benefits I could not get it as per our format. I have to use it manually.

Also when I look for Benefits plan[s], there are lot of options and it was confusing to choose the plan.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
TriNet is our company partner for all HR outsourced services of payroll, benefits, time and attendance, and applicant tracking.
  • TriNet benefit offerings are very good. The team assigned to help with everything from plan design and cost through employee Open Enrollment is strong.
  • TriNet's platform is acceptable in today's market - there are areas in which integration could be stronger, but they are on the plus side of what we need and open to feedback and enhancements.
  • TriNet was and continues to be cost-effective. They have a straightforward, transparent method of charging for services.
  • We found their Performance Module un-customizable for our needs. We do not use it and do not foresee ever being able to use it successfully.
  • We find the lack of ability to upload / attach documents to employee files frustrating.
  • We find the inability to view an employee's full work week extremely dysfunctional. The Time Off platform and Time and Labor do not mesh. except in the final stages of payroll. An employee cannot see the time worked and time requested from PTO in one place.
  • TriNet Connect360 has its benefits, (access to more specifically trained workers), but still needs to follow up from our Account Executive for sensitive operations as the general mailbox does not know or seemingly cares to know the background. Many assumptions are made of what is needed that cause larger issues.
  • Turnover of HR Business Partners. We have had four assigned representatives in a little more than a year. This results in far too much time being spent explaining prior situations (as nothing can be uploaded).
  • The training module, while robust does not allow for a "master user" who can assign and monitor training. There is also no way to automate training certificates once completed to go to an individual.
TriNet would be a fantastic partner for a small firm unable to find a trained HR partner who wants to resources and benefits of a larger company.

However, for a larger company [that] has trained personnel internally and who may have the resources to broker similar benefits or who is willing to make some adjustments to their package, TriNet is an intermediary that offers less value.
May 31, 2021

TriNet Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
TriNet is our PEO provider.
  • Access via chat; good hours.
  • Access via phone; good hours.
  • Access to good resources.
  • It would be helpful to have a designated account rep/manager again. This was taken away last year.
  • Sometimes it takes several days to get an initial response from Connect360.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet across our whole organization to manage our benefits, payroll, paid time off, leave, HR paperwork, and execute our retirement deferrals. TriNet also tracks and ensures that all employees complete the required state and federal training programs. It solves our need for a full-time HR expert. They have been excellent in providing services and decreasing the time it would have taken someone in our small organization to complete paperwork, research benefits offerings, file required paperwork, etc. Plus, having them on speed dial is a lot faster than looking up answers to employee questions on reputable sources such as SHRM.
  • They staff their team with industry experts not just people with experience.
  • They have carefully thought through the online systems to make tasks simple while still providing access to all kinds of data, in all kinds of formats.
  • They adapt quickly to what is happening in the world (COVID, DEI, etc.) and provide ongoing support, policy suggestions, webinars, and ready access to their experts.
  • They source a huge number of benefit plans giving our small team the buying power as if we were a huge corporation. This leads to greater employee satisfaction with the choices offered.
  • When processing payroll, I enter a nontaxable work-from-home reimbursement for each individual employee. It would be great if I could enter this one time and have it populate the whole payroll list and then just edit the ones that need changing.
As a previous user of one of TriNet's competitors, I have used TriNet as an employee and as an administrator. As an employee, I had a medical plan issue that came up and the competitor wasn't even willing to discuss alternatives with me. Fortunately, that company moved to TriNet and their system was set up so that the concern never even arose.

Being a small organization, it isn't every year that we have someone requesting family leave for the birth and arrival of a new child. So, we don't remember all of the complex steps needed in every state. TriNet helps with every step of the process and even helps us double-check our payroll entries so that the percentages and timing are all correct.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used across the organization. TriNet serves as our PEO - managing the payroll and HR issues for our company.
  • Manage the rules and regulations for HR needs throughout the country.
  • Can find experts to assist with multi-state issues.
  • Management of payroll.
  • Customer service representatives are always friendly and helpful.
  • Connect360 is an issue - responses to email requests are too slow.
  • Occasionally you will receive different answers to the same question.
  • Our account manager has changed multiple times.
TriNet staff members are friendly and well-trained. Responses are often sluggish due to them having to put in requests for a report that provides the information you need.
David Acheson M.D. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet handles all payroll and payroll related issues. They manage all benefits for the company including health related and 401k and offer other packages if needed.
  • Run payroll.
  • Manage benefits.
  • Manage 401K.
  • Personal service.
  • Speed of response.
  • Customizing use.
Great for small business, reduce costs and streamline getting health care, etc.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TriNet is our HR Platform. We use it with all HR functions, some hiring, performance and evaluation, and of course benefits and payroll.
  • Platform accessibility.
  • Benefit selection.
  • Payroll.
  • Performance and evaluation are good.
  • Ownership of issues - things get passed around.
  • Client reps and then no client reps and then back to client reps but they just interface opposed to solve things.
  • Mistakes on TriNet's part take a long time to be fixed. Months.
Well suited for company with low maintenance employees. Simple payroll and benefits. Basic stuff.

If your company is going through a lot of changes TriNet might not be the right PEO for you. When things work, TN is great. When things don't work they are just okay.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet for HR and payroll aspects.
  • Payroll.
  • Access to benefits.
  • Access to 401k.
  • Customer service.
  • Cost.
  • I-9 form.
  • Onboarding.
Well suited for smaller companies; becomes expensive with more than 10 employees.
May 29, 2021

Satisfied Overall

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet for Payroll and some HR services.
  • User friendly platform.
  • Easy employee setup.
  • Good international visa counseling and services.
  • Customer service - preferred having a dedicated manager that I could call for all issues.
  • Show DOH on the first page for employee so do not have to search for it.
  • When running payroll - have a warning if you have forgotten to enter hours for an hourly employee.
The only thing that would make me wary in recommending TriNet is the recent change to centralizing customer service.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet to process payroll for two companies. We have our health benefits, 401k and HR support from TriNet. The managers in each department manage the staffs hours in time and attendance after the employees use either the clock or the app to enter their time. I use the platform to run all of our payroll, HR and interface reports.
  • The ease of using the time and attendance.
  • The efficiency of the payroll system.
  • Timing of processing payroll.
  • The HR support team is knowledgeable and responsive.
  • Report writing is not easy.
  • I cannot use multi-company reporting because I am not an employee of the second company.
TriNet works well for organizations without dedicated HR and Payroll employees. The support from payroll and HR make it very easy to support our employees and company when there are other roles that I need to fill.
There is always someone to help you with any issues that might occur.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
TriNet is being used across our entire organization (18 employees and 3 locations). TriNet is an all-in-one solution that addresses payroll, HR and compliance, and benefits administration.
  • Human Resources Support. TriNet is available at anytime to answer HR related questions. There is even legal support for more complicated matters, included in your fees.
  • Compliance. I have worksite employees in three locations and two different states. TriNet helps me to remain complaint with labor laws with minimal effort.
  • Payroll and related reports. When COVID-19 hit, TriNet was on top of developing easy to use reporting features which made applying for the PPP and EIDL funds very easy. Having this level of support during such a trying time was a blessing.
  • There is currently no place on the dashboard to see your leave plans or to easily move an employee from one leave plan to another.
  • Response time was an issue in the past but with the deployment of Connect360 those issues are a concern of the past, now we can get immediate attention to our concerns.
TriNet is a great solution, it is also super expensive. I would not recommend this product to those employing part-time workers because the cost per employee is the same regardless of the hours worked. Having a tiered pricing plan would make this solution more suitable for more companies.
May 29, 2021

Found the Solution

Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a small organization, we were seeking a PEO to reduce the rising cost of Healthcare and provide staff with better benefits. Several companies were interviewed, however, TriNet met our expectations.
  • They offer a wide range of benefit products.
  • Transition was smooth.
  • Help is an email away.
  • Assign a personal representatives to each account.
  • Allow the client to create in-house checks when necessary to reduce cost.
Technology, apps and connecting employees with latest HR trends.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it for payroll and benefits for our US team members.
  • Client support.
  • Onboarding of new members.
  • Reports are impossible to find and hard to filter down to what I need.
  • Terminations - the process is unclear.
It's a great system for day to day use of payroll and benefits. As a Canadian trying to support US teams, it helps to know the knowledge I need is built into the system so I'm learning a lot about local rules as I go.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used TriNet to manage our payroll & benefits for the entire company. It provides support for a small company like us to easily manage payroll and distribute benefits, as well as assist in any HR problems/questions that may arise.
  • Payroll.
  • Compliance.
  • Benefits.
  • We used to be provided a dedicated account manager who always responded in a timely manner. Now you go through a general support line, sometimes responses can be a little slow.
TriNet is all encompassing. It manages everything for you so you don't have to worry. TriNet is well suited in payroll services, benefit administration, and HR compliance.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet is used for Payroll and for Human Resources.
  • Payroll.
  • Communication.
  • Helping to run reports.
  • Human Resource Communication with the State of MA.
Very user friendly, easy to make adjustments, dependable.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a small company, so TriNet is being used by only 2 people: 1 from HR and 1 from Finance. We currently use it for payroll, benefits, and government compliance. For a small company that has a small team of HR and Finance, we are able to outsource the tasks that would enable our company to provide benefits to our full-time employees. In addition, TriNet is a well-known company with years of experience, so we know our data is in good hands.
  • Help HR and Finance teams at small companies operate more efficiently.
  • Able to compete with bigger companies in term of offerings of benefits to employees.
  • Wonderful customer service experience.
  • Recently switched from person point-of-contact to chat with a random representative. For a small company like us, we appreciate having a go-to person.
Companies with small HR team should definitely get TriNet to support their operations, and enable the company to be competitive in offering benefits to potential hires.

With support option moving from one representative at TriNet to having chats with random strangers, sometimes it feels like we're shouting our pressing matters into the void.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet for the entire organization. TriNet manages all of our HR functions, from payroll to health benefits.
  • Payroll reports are extremely flexible and detailed. It has allowed us to manage our resources and team in a very efficient manner.
  • The analytics and reporting features are fantastic. The PPP report that was provided enabled us to quickly provide our bank the information needed for the forgiveness application.
  • I have not seen any features that require improvement at this point. The platform provides a comprehensive set of features that meets all of our needs.
I believe TriNet is well-suited to manage all the HR functions of any small and medium business that does not have an internal HR team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet across our organization, primarily to manage payroll, PTO and benefits.
  • Easily navigable platform.
  • Payroll entry is straightforward.
  • Compliance.
  • Connect 360 is too impersonal while HR, benefits and associated issues are very personal issues. Before Connect 360, TriNet was a "partner"; now they are a "vendor."
  • PTO management - flexibility of plans; adding PTO to employees.
  • Clarity of reports and associated purposes - When looking for certain accounting-related files for tax purposes, it was unclear even what purpose the reports served. Finding the one I needed and the data within it, was very difficult.
Managing payroll, PTO and benefits.

TriNet should not spend resources on the partner (discount) programs. Stay focused on your core business.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We utilize TriNet for full service HR and Payroll.
  • Easy to use Platform
  • Integration to Quickbooks
  • Customer Service
  • Response times
  • Pricing
12 months ago I would have rated TriNet an 8 or 9. However, since the implementation of Connect360, the service has gone from great to non-existent. I am getting complaints from my employees about their inability to get issues resolved and as the employer, it can take weeks to get answers to questions. For example, I currently have a support ticket open for one of my employees and I'm on 20 days without a response.
Score 2 out of 10
Vetted Review
Verified User
We have used TriNet for about 5 years, as we grew from 4 employees to 15 employees. TriNet's pitch is that they take care of all the details of having employees (from payroll to benefits, to compliance, etc.). To some extent, this is true—we didn't have to deal with many of those details at the beginning of our time with TriNet, however, at the end of 2020, they stopped offering a dedicated account service rep and all of our questions got sent to a giant mailbox where no one ever answers. They advertise a 48-72 hour response time, but in our experience, it's been far longer. We've gotten quotes from a variety of other PEOs that are all about half of the per-employee cost (approximately $200 per month at Trinet) and do offer a dedicated account rep (so you at least can get an answer to quick questions). I would recommend against TriNet. They will take care of the details for you, but you'll spend a lot of time if you have any questions or complications.
  • Providing zero-touch payroll.
  • Providing moderately good healthcare with little effort from the employer.
  • Responsiveness has fallen to almost zero; no dedicated account rep.
  • They are expensive for what they offer, about twice as much as competitors.
  • The healthcare is not as good as you'd get from a broker for the same price, but it is hassle-free.
  • There is little or no support for employee healthcare problems ("I got this claim denied" kind of stuff).
If you only have a few employees, and you care more about having a big-name PEO than getting good service, Trinet will work well. If you are willing to go to almost any competitor, you will get better service at a lower price. That was our concern—we liked the PEO model for when we had fewer than 5-8 employees when you don't mind overpaying for each one. What we didn't realize is that many of the PEO options offer the same general services at wildly different price points.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use Trinet to manage payroll, benefits, and HR for all employees in the company.
  • User friendly interface
  • Many benefit choices
  • Customer service is responsive and knowledgable
  • Prices are high
  • Many payroll functions are initially hard to figure out
  • Benefit election process is confusing
Trinet is well-suited for processing new hires according to government regulations, managing payrolls, and offers competitive benefits as bigger companies. It is just expensive.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use TriNet to manage the HR process for our group. As a small company, payroll and benefits can consume a lot of time and it is nice to allow TriNet to take care of all those questions.
  • Easy payroll processing.
  • Great insurance options.
  • 401k management.
  • Implementation support is incredible.
  • More variety/scope in online training.
Payroll management that I can set and ignore.

The self service portal is fantastic.

The implementation and conversion support was stellar. Great communication was provided so that everyone knew when they had access, when to make benefits selection, and where to find your retirement funds.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use [TriNet] across the organization for payroll, benefits, expense reimbursements and vacation tracking.
  • Great platform for payroll
  • Great expense platform
  • Great for tracking PTO
  • Great benefits platform
  • Point of contact; there is none
  • Flexibility in payroll entries for adjustments to salary and exp reimbursements
I think [TriNet] is a great platform for payroll and benefits as well as expense tracking and reimbursements and PTO tracking.
I wish there was a way to enter payroll adjustments without having employee sign off sheets.
Communications have broken down since we had our point of contact removed.
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