Overview
What is TriNet?
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
TriNet Review
Small business owners “hat rack” outsourcing HR, Benefits, and Payroll functions.
TriNet
TriNet User
Particularly helpful as we have a team comprised of both in-person and remote employees …
TriNet for payroll and employee management
TriNet is a great platform!
Platform is good, I think Support could use improvement
Great Support for Small Nonprofit Organization
It's Been Challenging!
TriNet - A Great Solution for Small to Medium Sized Companies.
TriNet
Optimistic for some improvement.
Once you join Trinet you will be pleased
TriNet Fits the (not too large) bill - with superb Customer Support, to boot
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- View and generate pay and benefit information (641)9.191%
- Update personal information (655)8.383%
- Pay calculation (654)8.282%
- Benefit plan administration (665)7.979%
Reviewer Pros & Cons
Pricing
What is TriNet?
TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 7Employee demographic data(422) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 7Employment history(462) Ratings
Employment history is the ability to track previous positions held.
- 6.7Job profiles and administration(432) Ratings
Job profiles and descriptions can be created and edited.
- 7.2Workflow for transfers, promotions, pay raises, etc.(520) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 6.5Organizational charting(354) Ratings
Organizational charting is the ability to create hierarchical charts.
- 6.9Organization and location management(372) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.7Compliance data (COBRA, OSHA, etc.)(483) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.2Pay calculation(654) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8Support for external payroll vendors(5) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.1Off-cycle/On-Demand payment(179) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.9Benefit plan administration(665) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.8Direct deposit files(617) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.1Salary revision and increment management(539) Ratings
Salary revision is the ability to modify individual employee pay.
- 7.5Reimbursement management(330) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 6.9Approval workflow(346) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.1Balance details(408) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7Annual carry-forward and encashment(328) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 9.1View and generate pay and benefit information(641) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.3Update personal information(655) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8.5View company policy documentation(551) Ratings
Employees can review company handbook, and corporate policy documents.
- 5.8Employee recognition(186) Ratings
thank a team member
- 8.7View job history(480) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 1Tracking of all physical assets(1) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 7.2Report builder(464) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.5Pre-built reports(517) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 7.5Ability to combine HR data with external data(252) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.3New hire portal(542) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.7Manager tracking tools(328) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 6.5Corporate goal setting(72) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 6.3Individual goal setting(80) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 6.6Line-of sight-visibility(70) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 6.5Performance tracking(78) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7Performance plans(128) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.2Performance improvement plans(125) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.1Review status tracking(120) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 8Review reminders(128) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.2Multiple review frequency(3) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.2Candidate ranking(1) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 7Candidate search(57) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 6.5Candidate development(53) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 6.5Job Requisition Management(71) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 5.5Company Website Posting(1) Ratings
Software allows postings to be displayed on the company website
- 5Publish to Social Media(57) Ratings
Software provides ability to publish postings to social media sites
- 6.3Job Search Site Posting(71) Ratings
Software provides ability to publish postings to top job search sites
- 9.1Duplicate Candidate Prevention(1) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 6.6Applicant Tracking(75) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.6Notifications and Alerts(83) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is TriNet?
TriNet Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
Succession Planning Features
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
TriNet Integrations
TriNet Competitors
- ADP TotalSource
- OASIS
- Insperity
- Paychex PEO
TriNet Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(1123)Attribute Ratings
- 9.2Likelihood to Renew45 ratings
- 8.4Availability10 ratings
- 7.9Performance10 ratings
- 7.4Usability591 ratings
- 7.2Support Rating677 ratings
- 9Online Training5 ratings
- 8In-Person Training5 ratings
- 3.4Implementation Rating25 ratings
- 8.5Configurability9 ratings
- 8.4Product Scalability10 ratings
- 9Ease of integration6 ratings
- 7.9Vendor pre-sale10 ratings
- 9Vendor post-sale10 ratings
- 5Professional Services1 rating
Reviews
(251-275 of 696)Onboarding could use improvement, but an essential tool after that.
- Reduces healthcare costs
- Payroll administration ease
- Onboarding could use some improvement
- Reporting is still a bit clunky
Small businesses value TriNet
- Provided a very simple import facility allowing me to collect timesheet hours in an Excel file and easily upload a CSV file to TriNet.
- Customer support is outstanding. Never has an item required more than 1 call to answer any questions that I may have.
- I've not used the reporting very much, but I did find it hard to generate specific reports to help an employee get details on specific periods.
- I was going to offer a potential feature to capture 1099 details, but such is now mute with CA's AB-5 that goes into effect 1/1/2020.
TriNet Review
- Benefits.
- Payroll processing.
- Some of the site's functionalities.
TriNet is outstanding in satisfying all of our HR needs!
- Handles our payroll.
- Assists us in policy development.
- TriNet has always satisfied our HR needs. We have not identified any missing functionality or issues.
- Great staff for assisting with issues.
- Easy to process changes and payroll adjustments.
- I-9 processing is confusing, but this has changed recently and I have not used the new system. I expect it is improved.
Trinet as the perfect small business solution
- CUSTOMER SUPPORT!!! (Amanda Layell is incredible)
- Simple and easy to use platform.
- Employee interaction for logging vacation.
- Expense management.
Life is easier with TriNet!
- Their payroll system is fairly easy to understand and the staff is quick in responding to any questions or when you need guidance on how to enter items outside of the norm.
- Assigning specific staff to your account helps develop relationships. They are generally quick to respond to inquiries.
- Their website can be difficult although the new portal is much easier than the old. I find the reports function to be difficult.
- TriNet Expense is a feature we are anxious to learn more about. The webinar for that was very fast and superficial. Need more details and assistance in setting it up. The normal help line is not well equipped to deal with these issues.
Would definitely recommend
- They act as our benefits manager and answer employee benefit questions.
- This takes a lot of work off my plate as the HR Mgr.
- They just changed the format when I log in as the Admin and didn't give me advanced notice.
- They need to be more 'government contractor' friendly. We need to be able to EASILY run reports for employees with military experience and disabilities. This was particularly challenging when I needed to create my annual AAP.
- It offers HR guidance, so we can ask questions about new legislation.
- We got help with benefit elections with an on-site presentation.
- Their "build your own report" doesn't work well. There are tons of bugs in their created reports that are wrong in several levels
- You can't use "sick days" only for people that have them available; you will have to check manually that they still have sick days left or not use that label at all
Review from a payroll processor and admin user
- Compliance with different state and federal labor laws.
- TriNet has a mobile app that has a lot of functionality as an employee and manager.
- It would be nice if issues or requests regarding time off hours and accruals could be resolved a lot faster.
- Only one other person is allowed to be the backup approver of time off requests.
TriNet: Know what you've got!
- Payroll processing
- Simplified benefits packages
- Limited benefits packages
- There is a lot of information at your disposal, unfortunately, there's not a lot on how to access all that the platform has to offer. Some training would help!
Benefits of TriNet
- Payroll tax reporting-very seamless
- Customer service-very responsive and accommodating
- Data input for payroll-maybe a differant format for input vacation, OT etc
- Would be nice if admin could input employee direct deposit and w-2 information
Very happy we are using TriNet!
- File all documents on our behalf
- Consult on any HR issues
- For me as an admin it is a great pain to have every new manager have to add me as a proxy in order for me to access their employees.
- Custom reports are not great. Often times I need to pull some specific information and it is pretty complicated for me to figure out how to create a report I need.
Find the best in payroll
- They communicate extremely well
- All problems are resolved in a timely basis
- The only problem I have come across is when they change to the new payroll reporting system and they continue to make changes to the system.
- Some of the new reporting for I-9 is confusing to new employees.
Solves small business health insurance needs
- Calculates payroll easily
- Tracks vacation and PTO
- Administrator (accountant) unable to pull W-2 for employees
TriNet is an excellent company
- TriNet has a great support staff on their 800 number.
- The account reps are very accessible.
- TriNet offers workshops for HR managers to attend.
- TriNet sometimes does not have all the functionality that are needed like OSHA.
Great HR managing tool for small and medium companies
- Great customer service.
- They have a great team of specialists, depending on the type of questions we have.
- It's a user-friendly platform.
- I have had issues with our annual calendar with the option "to cancel" a date not working well. I could only add a new holiday, not remove it.
- The Equifax team from Trinet when processing unemployment is not as reachable as the Trinet team; this could be slightly better.
Great PEO.
- Providing a large menu of benefits offerings from which employees can choose what is important to them individually.
- Providing an online portal where the employee can manage their options as self-service anytime, anywhere
- When the Company received letters re: employee issues, TriNet knows what actions we need to take and consults with us.
- The employee PTO request system is complicated for employees as well as for the payroll manager. The system does not adjust to schedules outside of Mon-Fri 9-5 and it is challenging to train staff how to finagle the system.
- The medical benefits are expensive. This may be more of an issue with the overall health system in the U.S. than TriNet.
- It would be great to have a user that could have full admin functions with the exception of seeing salaries. Because of this, I have to ask one other person to run reports for me.
A great PEO option for small businesses
- Strong support: Our HR representative at TriNet is available and helpful when we have sticky HR situations to deal with.
- Online portal: Employees have a professional-looking portal to log into and view their benefits, paychecks, etc.
- The vacation tracking portal can be a little confusing, in terms of showing exactly how much vacation time is remaining.
- The 401(k) solution doesn't allow us to add additional funds that we want to offer to our employees.
- The TriNet Expense add on is nice, but the interface could be improved.
Keep it simple with Trinet.
- Implementation of payroll
- Help the reimbursement of expenses
- Advice on labor matters
- Some reports are not easy to find
TriNet rocks!
- looking for new talent, new hires and everything associated with it (posting jobs, filtering out potential matches to our posted positions, background checks
- payroll processing
- vacation and sick time tracking
- payroll reporting
Very Good Tool!
- It provides detailed check stubs in a very timely manner.
- It provides accurate reporting for payroll purposes.
It's all good
- Auto Payroll Submission- nice to not have to go in and manually enter salary employee payroll every 2 weeks.
- Good benefit options. Helpful for a small company.
- Advice on tax or legal things
PEO search, stop looking...TriNet is the one!
- HR
- Benefits
- Customer Service
- Payroll
- Expenses tracking
- HR Training/Updates
- Reporting could be easier to work with. Just started a new system but still working out kinks.
TriNet review
- Payroll accuracy
- I-9 Service
- 401k integration with TransAmerica
- Expense report tracking
- The payroll reports have a custom report feature that I have been unable to figure out how to use.
- I would like material about the benefits that we can provide to prospective new hires.