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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

TriNet Demo

Walnut.io
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

5.5
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

6.6
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

4.8
Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

5.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 8.0

HR Reporting

Pre-built and custom reports, and integration with external data.

5.5
Avg 7.5

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

5.9
Avg 7.9

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

3.4
Avg 7.9

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

4.8
Avg 7.8

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

5.4
Avg 7.8

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

4.9
Avg 7.8
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Video

TriNet PEO Overview

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate Support for external payroll vendors highest, with a score of 8.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 754)

Easy to use!

Rating: 9 out of 10
August 21, 2020
Vetted Review
Verified User
TriNet
1 year of experience
TriNet is being used across the whole organization. It is used to address a number of business needs, including employee information tracking, pay and salary, healthcare benefits, paid time off, and important document storage. As a user (and not admin), I use the system to view my employee information and most often will use it to view pay stubs and request time off.
  • Easy to use
  • Great support team
  • Useful app
Cons
  • Ability to opt out of COVID newsletters at a user level.
As a user, it's really easy to navigate and use. The navigation on the left-hand side of the portal allows me to quickly identify which category I need to click on to get the information I need. I would recommend it to administrators trying to find an easy HR solution for their teams.

Easy to use

Rating: 9 out of 10
May 31, 2019
AB
Vetted Review
Verified User
TriNet
3 years of experience
We use it throughout our organization for HR and Payroll needs. Employees choose their benefits through Trinet. I do all the employee onboarding and our accounts payable department does the payroll every 2 weeks. It helps with all onboarding and payroll needs for the entire company so it's good that it's all in one place.
  • Prompting new hires for action items.
  • All payroll needs
  • All benefits
Cons
  • Customer service
  • More experienced reps
  • Faster turn around from reps
They are well suited for companies that would like to have HR and Payroll all in one place.

Meaningful questions - easy to use

Rating: 8 out of 10
May 29, 2021
Vetted Review
Verified User
TriNet
4 years of experience
Used across the organization. TriNet serves as our PEO - managing the payroll and HR issues for our company.
  • Manage the rules and regulations for HR needs throughout the country.
  • Can find experts to assist with multi-state issues.
  • Management of payroll.
  • Customer service representatives are always friendly and helpful.
Cons
  • Connect360 is an issue - responses to email requests are too slow.
  • Occasionally you will receive different answers to the same question.
  • Our account manager has changed multiple times.
TriNet staff members are friendly and well-trained. Responses are often sluggish due to them having to put in requests for a report that provides the information you need.

TriNet offers a comprehensive and easy to use portal for all your HR and payroll needs!

Rating: 10 out of 10
September 02, 2020
Vetted Review
Verified User
TriNet
5 years of experience
It's used across the entire organization. TriNet addresses primarily payroll and benefits needs, but there are many other features that we use and find helpful. For example, I-9 completion and retention, training needs (e.g. mandatory sexual harassment prevention), legally required notices, posters and forms, and other compliance tools. It's great to have access to a representative who can help with questions regarding involuntary separation and other sensitive situations. Lastly, we have used the COVID-19 resource site quite a bit. It contains relevant information about everything from new laws enacted after COVID-19 started to useful return to work tips.
  • One portal gives access to everything.
  • Quick followup by support.
  • Easy to navigate website.
  • Training etc. is easily available to employees.
Cons
  • The process of putting an employee on LOA is tricky because of the coordination of pay between the company and different types of disability and other benefits. We didn't get much help in calculating this, so a calculator of sorts would be nice.
  • Setting up vacation and sick leave plans was also a bit cumbersome with weird spreadsheets to fill out.
  • I would like to see legally required notices, posters etc in a much more easy to find place. I still have not been able to locate all required new hire and termination notices on the site, just some of them.
TriNet is very well suited to small and medium-sized companies with a small or non-existing HR department. They can help not only with the basic payroll and benefits processing, but also with advice when it comes to employee separations and other situations. They also help eliminate paper with all enrollment, I-9 processing etc. online. Moreover, records are also kept online. In fact, TriNet makes it so easy, many smaller organizations could have HR run by an office manager, or an accountant.

TriNet a breeze to use!

Rating: 10 out of 10
November 21, 2017
LB
Vetted Review
Verified User
TriNet
5 years of experience
We us TriNet for payroll and HR for the whole company.
  • Payroll is a snap, very easy to use and the reports are awesome.
  • Very easy to reconcile the payroll to QBO and the amount being pulled from the bank.
  • HR is very helpful and setting up a new emplyee takes no time. Like being in compliance without having too muh difficulting as the employee inputs a lot of their own info.
Cons
  • NA
Ease of use!
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