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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

TriNet Demo

Walnut.io
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.6
Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.2
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.2
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.9

HR Reporting

Pre-built and custom reports, and integration with external data.

7.2
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.7
Avg 7.9

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7
Avg 8.0

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7
Avg 7.8

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.2
Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Video

TriNet PEO Overview

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 8.6.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 203)

TriNet a breeze to use!

Rating: 10 out of 10
November 21, 2017
LB
Vetted Review
Verified User
TriNet
5 years of experience
We us TriNet for payroll and HR for the whole company.
  • Payroll is a snap, very easy to use and the reports are awesome.
  • Very easy to reconcile the payroll to QBO and the amount being pulled from the bank.
  • HR is very helpful and setting up a new emplyee takes no time. Like being in compliance without having too muh difficulting as the employee inputs a lot of their own info.
Cons
  • NA
Ease of use!

Leave TriNet and they will make you pay.

Rating: 5 out of 10
March 15, 2018
Vetted Review
Verified User
TriNet
2 years of experience
PEO services. They provided all HR services.
  • Employee onboarding was very easy and streamlined.
  • HR questions were dealt with appropriately and quickly.
  • All representatives that answered the phone were very knowledgeable.
Cons
  • After terminating services, we were no longer important to them and the quality of their services dropped significantly
  • Records easily available while being a client, became very difficult to get after terminating our agreement.
TriNet is a great company as long as you are paying them. Once you stop using them, they no longer care about the quality of their support services, even though we have technically paid for them throughout the existence of our contract. TriNet handled most things very well until I chose to try someone else. Had the quality not dropped off significantly, I would most likely have returned to them pretty soon.

Full service payroll system

Rating: 7 out of 10
January 30, 2019
Vetted Review
Verified User
TriNet
1 year of experience
TriNet is used for payroll and benefits by this organization. Payroll salaries are produced for our employees along with showing their benefits for the period.
  • TriNet is very good about reminders for inputting payroll.
  • TriNet has extremely helpful customer service.
  • TriNet is reliable on getting employee salaries accurate and deposited.
Cons
  • Payroll reports are disjointed.
  • Payroll preview may or may not work.
  • Finding appropriate employee information can be a challenge.
TriNet would definitely be useful as a full payroll service for any organization.
A very small organization would probably be overwhelmed by TriNet.

All things payroll/HR in one place

Rating: 9 out of 10
November 08, 2021
Vetted Review
Verified User
TriNet
1 year of experience
We use TriNet company-wide for payroll, time-keeping, benefits, 401k, learning (sexual harassment), and applicant tracking. Having an integrated system is important to us. We were looking for a "one-stop shop."
  • Ensuring compliance in multiple states.
  • Benefit offerings are extensive.
  • Seamless integration with 401k plan.
Cons
  • Auto feed from TriNet time to payroll grid (no download/upload).
  • When new hires miss the current pay period (i.e. they start just before the pay date), the stub period (days not paid on previous payroll due to start date) is not consistently added to the next payroll.
  • Unlimited PTO is tracked going "negative" since there is no accrual. Although we offer unlimited, we still want to track use.
TriNet is great for handling multiple states with an integrated platform. It is an all-in-one solution for payroll, time-keeping, benefits, 401k, applicant tracking and some training. Smaller businesses can be complex when it comes to HR/payroll and TriNet has great capabilities and resources to assist in most areas. The benefits savings on being part of a large company (co-employer) versus being on a small employer plan are significant. The fees are probably not justified for a smaller employer in one state.

TriNet, a Call Center HR Solution

Rating: 8 out of 10
February 24, 2022
Vetted Review
Verified User
TriNet
5 years of experience
We use TriNet for our payroll, benefits, and 401k program. TriNet takes care of administering our benefits, which is a huge help to our company. They also manage our 401k program for our employees. Entering payroll in TriNet is fairly simple. I appreciate the fact that I can call them to get answers to my questions.
  • They do a great job at administering our company benefits.
  • They handle our 401k program and make it possible for us to offer this to our employees.
Cons
  • I still would like to see a dedicated representative assigned to our company.
  • The payroll approval process could use some improvement.
  • It would be nice to have a quicker, more personal response to emails sent to Connect 360.
  • I still struggle with Workforce Analytics and setting up a customized report.
  • I would like to see the headcount report go back to what it was before Workforce Analytics.
TriNet has adopted a less personalized service model, which is something I would like to see change. I rarely speak to the same person twice. My calls are usually answered by someone in the Reno, Nevada call center. To me, it would make more sense to speak to a representative who is in the same state and can answer state-specific questions. I do have to admit that there are times when I get an answer more quickly because I can call in and usually get someone on the phone within a few minutes; however, I wish it were more personal. Maybe a particular team could be assigned to a certain number of clients. That way, we have the possibility of speaking to the same person and developing a relationship with that representative.
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