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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

TriNet Demo

Walnut.io
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7.6
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.2
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.2
Avg 8.0

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.7
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 8.0

HR Reporting

Pre-built and custom reports, and integration with external data.

7.3
Avg 7.5

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

7.8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

7
Avg 8.0

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

6.8
Avg 7.8

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7
Avg 7.8
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Video

TriNet PEO Overview

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 8.6.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 329)

TriNet - User-friendly software and great staff!

Rating: 10 out of 10
November 29, 2017
AS
Vetted Review
Verified User
TriNet
1 year of experience
Trinet is used across our whole organization. It has facilitated secure record keeping, communications/reminders to employees and benefits enrollments such as healthcare and retirement savings.
  • Trinet's reporting tools are really easy to use.
  • SSO is available for integrated providers.
  • Customized reporting is available which is a plus for companies utilizing enterprise resource planning software programs.
Cons
  • I cannot think of any, Trinet is a great software but not only that their staff is extremely helpful whenever you might have a question.
Payroll, health benefits programs and compliance.

Great service with a very user-friendly online experience

Rating: 10 out of 10
April 13, 2022
Vetted Review
Verified User
TriNet
1 year of experience
The scope of our use case includes payroll, HR guidance, training, employee information database, and benefits.
  • Communication with payroll specialists
  • User-friendly platform
  • Workforce analytics
Cons
  • The Time and Attendance platform has employee default errors
TriNet is well suited for HR guidance, employee training, and payroll support.

TriNet is super simple to use and very user friendly

Rating: 9 out of 10
January 21, 2025
Vetted Review
Verified User
TriNet
4 years of experience
TriNet offers top payroll services paired with an assigned HR Manager. We have had a great experience with our HR Manager that has been a huge asset to manage our business across multiple states. We also really value the top health benefits at very affordable prices for smaller businesses available in all the states in which we are.
  • Payroll services
  • Benefits
  • HR services
  • Reporting
  • Compliance
Cons
  • Clear pricing
  • Integrations
  • Centralized reporting for various entities
It's great for smaller businesses to offer a complete package of payroll services, Human Resources services, and complete health benefits. It's a simple way to get a high quality platform to run your payroll. TriNet also offers Human Resources services with highly qualified professionals to help you navigate through any HR issues.

In general, a satisfied customer

Rating: 8 out of 10
April 27, 2019
LB
Vetted Review
Verified User
TriNet
1 year of experience
WE USE TRINET FOR PAYROLL ONLY.
  • Customer service: always get an answer right away.
  • Implantation staff: really well trained.
  • Software: user-friendly.
Cons
  • Insurance: as I have some complaints about the provider.
  • When we have some more intense, precise questions sometimes it takes times to answer.
  • WE HAVE AN EMPLOYEE WITH A TAX ISSUE. IT WAS A TRINET ERROR, THAT SHOULD NOT HAPPEN.
The implantation staff was really good, the platform is user-friendly.

Good qualities, but room for improvement!

Rating: 4 out of 10
November 15, 2017
TriNet is only used for our US entity, even though we are a global organization with offices in Europe and China. TriNet is used for payroll, employee benefits, workers compensation, etc. I am the authorized account user who also enters new hires into the system, I9 forms, etc.
  • Ease of Payroll reporting, deadlines, invoice notifications, etc.
  • Appreciate the advance notice of holiday closings, reporting date changes, etc.
Cons
  • The previous TriNet representative for my company provided outstanding customer service, and responded promptly to my requests for assistance, especially when I first began working for my company and TriNet was completely unfamiliar to me. After she accepted a promotion within Trinet, I must admit that the response time from my new representative has decreased dramatically, and I find myself very frustrated by that. She is always very polite, professional and apologetic, but it does not resolve the fact that a recent email inquiry went unanswered for over 10 days, even after I sent a second email, inquiring about the delay. Unacceptable in my opinion. I tried to access the information I needed from the website, (TriNet passport) but was unsuccessful, and thus, was forced to wait for her response. I understand that unexpected issues arise in the workplace, but there should be a protocol in place to continue to address client requests while TriNet works to resolve internal issues.
1. Ease of access to payroll reporting, etc. and breakdown/ explanation of TriNet reports. New hire tutorial is helpful, but sometimes find other tutorials too lengthy/not as helpful.
2. I feel the website, specifically the newly launched website, is not very user friendly. It does not easily highlight where to locate specific sections, and I am frustrated by its layout.
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