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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

TriNet Review

9 out of 10
April 10, 2024
Incentivized
TriNet is our everyday HRIS, payroll and benefits platform. It addresses our issues by keeping everything in one place, making it a …
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TriNet

7 out of 10
March 12, 2024
Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and …
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TriNet User

8 out of 10
March 11, 2024
Incentivized
Human Resources - primarily payroll and benefits

Particularly helpful as we have a team comprised of both in-person and remote employees …
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TriNet is a great platform!

8 out of 10
March 06, 2024
We use TriNet for payroll, benefits, and 401k administration. TriNet has been very helpful in easily administering benefits to all …
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It's Been Challenging!

1 out of 10
February 26, 2024
TriNet is our PEO/HRIS system. We use TriNet in almost every aspect of our jobs. We have struggled with TriNet in almost every one of …
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TriNet

8 out of 10
February 22, 2024
Incentivized
PEO Partnership with TriNet. Payroll, HR, Workers Comp, Time & Attendance, benefits, Training, labor law compliance, etc, we are …
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Optimistic for some improvement.

5 out of 10
February 19, 2024
We use TriNet as our PEO with a scope that includes payroll, employee benefits, time-tracking, among other things. The major business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (641)
    9.1
    91%
  • Update personal information (655)
    8.3
    83%
  • Pay calculation (654)
    8.2
    82%
  • Benefit plan administration (665)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

33 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1123)

Attribute Ratings

Reviews

(101-125 of 696)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Again, TriNet does a really good job of providing health benefits at a very competitive price. This is the major point that keeps us with TriNet. Running Payroll is fast and efficient. I have very few complaints about anything with TriNet. I also like the TIme Off Tracking feature, but I still need to chase the employees to get their vacation and time-off requests into the system.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
TriNet has adopted a less personalized service model, which is something I would like to see change. I rarely speak to the same person twice. My calls are usually answered by someone in the Reno, Nevada call center. To me, it would make more sense to speak to a representative who is in the same state and can answer state-specific questions. I do have to admit that there are times when I get an answer more quickly because I can call in and usually get someone on the phone within a few minutes; however, I wish it were more personal. Maybe a particular team could be assigned to a certain number of clients. That way, we have the possibility of speaking to the same person and developing a relationship with that representative.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
They have built trust with clients on their ability to process, report, file and comply with all payroll and tax related regulations. They have been doing so over the years. However, they need to provide an overall suite of services covering complete payroll and tax be it, Country, Regulatory, federal, state, City local, etc.
This was the understanding while signing up. We even had a representative allocated to us for all our queries and received updates and advice as and when there are changes pertaining to payroll or tax laws.
However, there have been misses at their end and they take no accountability for this. The client is expected to be aware of payroll and tax requirements.

February 22, 2022

TriNet - A Modern PEO

Score 7 out of 10
Vetted Review
Verified User
Incentivized
TriNet was exceptionally good at onboarding and the team was friendly and extremely competent. Their systems for routine tasks are easy to use and efficient. The renewal was extremely efficient. However, they are slow and unresponsive to tasks outside the norm. They need repeated reminding and it doesn't appear that they know who should be responsible for the reply.
Score 10 out of 10
Vetted Review
Verified User
Our company remains with TriNet because we feel they are well suited to meet our needs as we continue to grow from 50 employees to 200 over the past few years. One concern recently is that we have a different Benefit contact person working with us on annual renewals where they are not familiar with our history, process, or account and it is cumbersome to start with someone new each time.
February 16, 2022

Best HRIS Hands Down.

Tim Sherrill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can't think of where it is less appropriate. If you have a business and want to have a company handle payroll, hr, and benefits then they are absolutely an amazing partner in all of that. Especially as a smaller seed round startup, we save time and money not having to hire two or three people to manage this all in-house. I cannot say enough positive things about them.
Melanie Koerperich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
When you get to work with a specific rep at Trinet, things run a lot smoother. They moved to a bucket group where your query goes into a pool and then a general rep eventually follows up with you - however, I asked to move back to a specific rep so that our queries are answered in a timely manner.
Gina Marie Antonini | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
When working with outside recruiting agencies, I am able to upload the candidates' resumes and tag that a specific outside agency referred them. It was also very easy to run background checks through the ATS. Tracking a candidate through the hiring process with the hiring team.
Stacey Kostell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Trinet is great for a small company like ours for all things payroll. I do think there were a few hiccups when 360 first was implemented but I think that is slowly improving. It is nice to have a person to call for questions that are quick to respond and you can build a relationship.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Best: Consistent on-time job performance supporting my company. The wide range of benefits available to employees is exceptional. Improvement desired: Connect 360, for SNTC, has been a significant decline in customer support. I appreciate that SNTC is a very small fish in the Trinet pond and Connect 360 is more efficient for Trinet. But... SNTC still has seen slower responses to inquiries since the change. I have a current Connect 360 put in about a week ago with no response.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is a great system, especially for smaller companies in my opinion. There are some features that can be customized and training opportunities offered weekly by TriNet to employees. I would like to see more areas available for customization that would work best for the organization, for example on the performance management side.
Laurie Ellen Park | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet - the base system is intuit and easy to use, whenever I have questions there is 24/7 support, wonderful and helpful staff, email follow up with tracking numbers to resolve issues, I do wish there was more flexibility when last minute payroll changes need to be made, but I have seen TriNet make other improvements and I hope this is coming soon!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Trinet has been a very dependable PEO partner and has a very established infrastructure and online portal which is very critical during this time of remote working. Their mobile app is also excellent. I benchmarked both ADP and Trinet and decided to proceed with Trinet after sitting through their demos during the engagement stage.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
TriNet is very useful for companies [that] do not have their HR/payroll departments - mainly due to their software/platform. However, it has very high minimums for service fees, that penalize small organizations and very high increases to medical plans (at least 18% per year). Service is also inconsistent as support is provided by rotating staff and it is not always personalized to the issue the company is experiencing.
Vincent Goetten | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet is clearly the best option today for companies that: Have a lean administration and HR structure, have less than 500 employees and would have a VERY HARD time negotiating benefits directly, [or ones that] need to attract highly skilled employees (e.g., engineers, designers, data engineers, data scientists, product managers, etc.).
November 08, 2021

Perfect for New Hires

Score 9 out of 10
Vetted Review
Verified User
Though I have only used TriNet for a short time so far, I would say that it is extremely user friendly and is appropriate for employees of a company in any given situation; whether that be they have been recently onboarded or have been with the company for a few years.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet is great for handling multiple states with an integrated platform. It is an all-in-one solution for payroll, time-keeping, benefits, 401k, applicant tracking and some training. Smaller businesses can be complex when it comes to HR/payroll and TriNet has great capabilities and resources to assist in most areas. The benefits savings on being part of a large company (co-employer) versus being on a small employer plan are significant. The fees are probably not justified for a smaller employer in one state.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
TriNet offers assistance on payrolls and insurance for companies. However, over the last two years our company feels like they have increased prices, removed some of the helpful aspects (a main point of contact) and honestly become more of a headache as we feel we are left to sort out issues on our own.
Ashlara Gibby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Previously described but TriNet does really well in communicating the entire benefit enrollment as well as the renewal period. Excellent from start to finish not just from a corporate perspective but also from an employee perspective. Also previously described, TriNet does not offer payroll/PEO services to companies with employees who live and work abroad. This would be an excellent offering for companies with this need.
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