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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

TriNet Review

9 out of 10
April 10, 2024
Incentivized
TriNet is our everyday HRIS, payroll and benefits platform. It addresses our issues by keeping everything in one place, making it a …
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TriNet

7 out of 10
March 12, 2024
Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and …
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TriNet User

8 out of 10
March 11, 2024
Incentivized
Human Resources - primarily payroll and benefits

Particularly helpful as we have a team comprised of both in-person and remote employees …
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TriNet is a great platform!

8 out of 10
March 06, 2024
We use TriNet for payroll, benefits, and 401k administration. TriNet has been very helpful in easily administering benefits to all …
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It's Been Challenging!

1 out of 10
February 26, 2024
TriNet is our PEO/HRIS system. We use TriNet in almost every aspect of our jobs. We have struggled with TriNet in almost every one of …
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TriNet

8 out of 10
February 22, 2024
Incentivized
PEO Partnership with TriNet. Payroll, HR, Workers Comp, Time & Attendance, benefits, Training, labor law compliance, etc, we are …
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Optimistic for some improvement.

5 out of 10
February 19, 2024
We use TriNet as our PEO with a scope that includes payroll, employee benefits, time-tracking, among other things. The major business …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (641)
    9.1
    91%
  • Update personal information (655)
    8.3
    83%
  • Pay calculation (654)
    8.2
    82%
  • Benefit plan administration (665)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

32 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1123)

Attribute Ratings

Reviews

(151-175 of 696)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Managing I-9 forms is done very well, with constant updates of upcoming expiration dates. However, TriNet needs some work when it comes to how their time off requests and balance reporting are done. It only updates once a month and doesn't accurately track the PTO until that update.
Benjamin Jaboeuf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Probably more suitable for small startup up to 10-50. I'm not sure o the exact number but other provider or internal solution might be cheaper over a certain threshold.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As I said, Payroll/HR platform is well organized and user friendly, but when I needed some reports on Payroll/Benefits I could not get it as per our format. I have to use it manually.

Also when I look for Benefits plan[s], there are lot of options and it was confusing to choose the plan.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
TriNet would be a fantastic partner for a small firm unable to find a trained HR partner who wants to resources and benefits of a larger company.

However, for a larger company [that] has trained personnel internally and who may have the resources to broker similar benefits or who is willing to make some adjustments to their package, TriNet is an intermediary that offers less value.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a previous user of one of TriNet's competitors, I have used TriNet as an employee and as an administrator. As an employee, I had a medical plan issue that came up and the competitor wasn't even willing to discuss alternatives with me. Fortunately, that company moved to TriNet and their system was set up so that the concern never even arose.

Being a small organization, it isn't every year that we have someone requesting family leave for the birth and arrival of a new child. So, we don't remember all of the complex steps needed in every state. TriNet helps with every step of the process and even helps us double-check our payroll entries so that the percentages and timing are all correct.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited for company with low maintenance employees. Simple payroll and benefits. Basic stuff.

If your company is going through a lot of changes TriNet might not be the right PEO for you. When things work, TN is great. When things don't work they are just okay.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TriNet works well for organizations without dedicated HR and Payroll employees. The support from payroll and HR make it very easy to support our employees and company when there are other roles that I need to fill.
There is always someone to help you with any issues that might occur.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
TriNet is a great solution, it is also super expensive. I would not recommend this product to those employing part-time workers because the cost per employee is the same regardless of the hours worked. Having a tiered pricing plan would make this solution more suitable for more companies.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It's a great system for day to day use of payroll and benefits. As a Canadian trying to support US teams, it helps to know the knowledge I need is built into the system so I'm learning a lot about local rules as I go.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Companies with small HR team should definitely get TriNet to support their operations, and enable the company to be competitive in offering benefits to potential hires.

With support option moving from one representative at TriNet to having chats with random strangers, sometimes it feels like we're shouting our pressing matters into the void.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
12 months ago I would have rated TriNet an 8 or 9. However, since the implementation of Connect360, the service has gone from great to non-existent. I am getting complaints from my employees about their inability to get issues resolved and as the employer, it can take weeks to get answers to questions. For example, I currently have a support ticket open for one of my employees and I'm on 20 days without a response.
Score 2 out of 10
Vetted Review
Verified User
If you only have a few employees, and you care more about having a big-name PEO than getting good service, Trinet will work well. If you are willing to go to almost any competitor, you will get better service at a lower price. That was our concern—we liked the PEO model for when we had fewer than 5-8 employees when you don't mind overpaying for each one. What we didn't realize is that many of the PEO options offer the same general services at wildly different price points.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Payroll management that I can set and ignore.

The self service portal is fantastic.

The implementation and conversion support was stellar. Great communication was provided so that everyone knew when they had access, when to make benefits selection, and where to find your retirement funds.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think [TriNet] is a great platform for payroll and benefits as well as expense tracking and reimbursements and PTO tracking.
I wish there was a way to enter payroll adjustments without having employee sign off sheets.
Communications have broken down since we had our point of contact removed.
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