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TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

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Recent Reviews

TriNet

7 out of 10
March 12, 2024
Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and …
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TriNet User

8 out of 10
March 11, 2024
Incentivized
Human Resources - primarily payroll and benefits

Particularly helpful as we have a team comprised of both in-person and remote employees …
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TriNet is a great platform!

8 out of 10
March 06, 2024
We use TriNet for payroll, benefits, and 401k administration. TriNet has been very helpful in easily administering benefits to all …
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It's Been Challenging!

1 out of 10
February 26, 2024
TriNet is our PEO/HRIS system. We use TriNet in almost every aspect of our jobs. We have struggled with TriNet in almost every one of …
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TriNet

8 out of 10
February 22, 2024
Incentivized
PEO Partnership with TriNet. Payroll, HR, Workers Comp, Time & Attendance, benefits, Training, labor law compliance, etc, we are …
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Optimistic for some improvement.

5 out of 10
February 19, 2024
We use TriNet as our PEO with a scope that includes payroll, employee benefits, time-tracking, among other things. The major business …
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TriNet.

10 out of 10
February 12, 2024
Incentivized
TriNet is something I use every day for our company, from processing payroll to updating all employee files. The knowledge center has …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (638)
    9.1
    91%
  • Update personal information (652)
    8.4
    84%
  • Pay calculation (651)
    8.2
    82%
  • Benefit plan administration (662)
    7.9
    79%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

32 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
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Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource and OASIS are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(1120)

Attribute Ratings

Reviews

(176-200 of 588)
Companies can't remove reviews or game the system. Here's why
October 29, 2020

TriNet Triumphs

Nate Wyne | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The functionality of the website is easy to navigate and logically ordered to help users at any skill level. The background knowledge of always having a person I can call is reassuring for the more complicated functions like international payroll and legal disclosures. Most of the firms we work with utilize APIs as an add on to TriNet and some of them work well, others have been problematic.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Two years ago, I would have rated this a 3. TriNet has since upgraded their technology to where it looks like it's in the 21st century. There are still several kinks, and a lot of improvements can still me made on the UI/UX from a User and Admin perspective. I also believe that there is a lot more companies can do with Human Data in the system. It should be easier to run reports, and easier to view data. Instead of always pulling what looks like an Excel doc, there should be easy graphs to compare YoY, MoM, and the typical HR Data Reports like "Growth," "Retention," "Diversity" should already be part of the report system.... right now we have to export a certain year/month to Excel, create pivot graphs and compare the data ourselves.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Overall it's a great service, even for customer service - while I have to wait a long time to get call backs, when I do speak to the customer representative, she is always very friendly and knowledgeable. Maybe this is an issue of each customer rep covering too many accounts?
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Overall, there is a lot you can do with TriNet. From Payroll, the Expense Application, establishing Human Resource Policies/Programs, Job Posting Application, Performance Reviews and setting Goals, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Everything that you can want and may need in terms of tutorials and reports are available. This is a blessing and a curse. The content is great, but organizing all this content is challenging which has resulted in an occasional navigation challenge - sometimes difficult to find the exact thing that you were searching for.
Tara Lopez, M.S. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The TriNet system is extremely easy to use and very intuitive - from both the end-user and admin perspective. The platform provides a variety of information displayed in a helpful way, that makes navigating the system a breeze.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TriNet's platform HR Passport is user-friendly and does not really require much introduction or training. It's intuitive to use for the most part which is helpful when you want to delegate things such as vacation, sick leave, and personal day usage and tracking. We have effectively delegated tasks such as entering vacation and sick leave hours to administrative staff.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I like the electronic concept and ease of working from anywhere with TriNet but in terms of generating reports for financial purposes or comparison of previous times it is difficult. The reporting portal is created in a way that I feel you would need to know how to code to navigate.
August 25, 2020

Progressive

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The new I-9 process can be tweaked to a more user friendly process. The previous process was more user friendly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The website interface is pretty easy to use and navigate. The issue is that changes and selections that appear to be automatic are actually just submitted requests that have to wait for manual work on the back end. This can cause the users/admin view to not always be accurate or match the view on of the TriNet employee.

The issue is often hidden by the work of our fantastic front-line support but that isn't really a scalable solution.
August 21, 2020

Easy to use!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's easy to find what I'm looking for and to navigate. The categories and icons on the navigation bar are easily identifiable and allow me to quickly get to the area I need. I can then drill into reports or sections without spending a lot of time searching. I appreciate this so much as a user!
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