Skip to main content
TrustRadius
TriNet

TriNet

Overview

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Read more
Recent Reviews

TriNet Review

9 out of 10
April 10, 2024
Incentivized
TriNet is our everyday HRIS, payroll and benefits platform. It addresses our issues by keeping everything in one place, making it a …
Continue reading

TriNet

7 out of 10
March 12, 2024
Payroll, benefits, and compliance in multi-state environment. The product addresses our ability to offer strong benefits to employees and …
Continue reading

TriNet User

8 out of 10
March 11, 2024
Incentivized
Human Resources - primarily payroll and benefits

Particularly helpful as we have a team comprised of both in-person and remote employees …
Continue reading

TriNet is a great platform!

8 out of 10
March 06, 2024
We use TriNet for payroll, benefits, and 401k administration. TriNet has been very helpful in easily administering benefits to all …
Continue reading

It's Been Challenging!

1 out of 10
February 26, 2024
TriNet is our PEO/HRIS system. We use TriNet in almost every aspect of our jobs. We have struggled with TriNet in almost every one of …
Continue reading

TriNet

8 out of 10
February 22, 2024
Incentivized
PEO Partnership with TriNet. Payroll, HR, Workers Comp, Time & Attendance, benefits, Training, labor law compliance, etc, we are …
Continue reading

Optimistic for some improvement.

5 out of 10
February 19, 2024
We use TriNet as our PEO with a scope that includes payroll, employee benefits, time-tracking, among other things. The major business …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 47 features
  • View and generate pay and benefit information (641)
    9.1
    91%
  • Update personal information (655)
    8.3
    83%
  • Pay calculation (654)
    8.2
    82%
  • Benefit plan administration (665)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

32 people also want pricing

Alternatives Pricing

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

What is Justworks?

Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related…

Return to navigation

Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

7
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.1
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

8.1
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

1
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

7.4
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

8
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

6.5
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

7.3
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

7.2
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

6.5
Avg 7.7
Return to navigation

Product Details

What is TriNet?

TriNet provides small and medium size businesses (SMBs) with full-service HR solutions tailored by industry. The vendor aims to free SMBs from HR complexities by offering access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet's goal is to empower SMBs to focus on what matters most—growing their business.

TriNet Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders

Succession Planning Features

  • Supported: Candidate search
  • Supported: Candidate development

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

TriNet Competitors

TriNet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TriNet provides small and medium size businesses (SMBs) with full-service HR and payroll solutions tailored by industry. TriNet also offers specialized services through client access to HR representatives for advice and notifications on impactful regulatory changes.

ADP TotalSource, OASIS, and Insperity are common alternatives for TriNet.

Reviewers rate View and generate pay and benefit information highest, with a score of 9.1.

The most common users of TriNet are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1123)

Attribute Ratings

Reviews

(76-100 of 591)
Companies can't remove reviews or game the system. Here's why
Score 4 out of 10
Vetted Review
Verified User
Once you have your training, everything is pretty straight-forward/intuitive and you'll only need your account manager when out of ordinary situations come up. I also liked the way the would run a payroll for you in an emergency situation as long as someone could give them the information or pay changes needed ahead of time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Timely and important communications from TriNet keep us apprised of any important areas impacting our business as it relates to payroll/HR/benefits. Most everything on the portals is self-explanatory/user-friendly.
July 28, 2022

TriNet Rocks!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been able to use it for most things but previously have experience with HRIS systems that have the ability to send offer letters and other important HR documents for signature, as well as store personnel files which would be a feature that would be very helpful.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
The user interface is actually terrible - this system is not pretty, it's not user-friendly, and it is not intuitive. It is also true that completing tasks and building reports within the system is neither straightforward or easily navigated. There are often hidden dependencies and/or unclear field titles to content with within the datasets, and it is often a shot in the dark with how something will work. Certain fields and processes are set up in a way that is decoupled or fragmented, and it is nearly impossible to audit/QA.
April 19, 2022

TriNet review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Very easy to use, intuitive, and overall very user-friendly for our needs (as an employee and as an administrator.)
Kiersten McCarty Schroeder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have very few improvement opportunities for TriNet other than the app and dedicated customer service rep. The only other area that comes to mind is the hiring portal. We don't find it to be nearly as intuitive as other TriNet systems. Little things like new candidate notifications, and no firewall so you can allow others into parts of the system are somewhat clunky.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The portal needs work. Sometimes it's hard to find what you're looking for and the overall appearance of the website is not attractive. The contacts portion is hidden below and is covered up by a small window that seems to pop up for some reason, and there's no scroll bar on the menu to realize that you need to scroll down to find it. You really have to hunt for it on the admin side.
Score 1 out of 10
Vetted Review
Verified User
Some areas like the benefits enrollment on the user side weren't bad, but that is about it. Otherwise, we found it out of date, lacking basic functionality, unable to customize at all, and very limiting to our ability to do our role within HR.
Score 10 out of 10
Vetted Review
Verified User
TriNet's online platform is easy to navigate. Their help center providers access to support if needed and their online training is managed well. For employees, their single sign on to the benefit websites is helpful.
Score 8 out of 10
Vetted Review
Verified User
The site is user-friendly and navigation is intuitive. However, my rating is solely based upon comparison with other HR platforms such as Rippling. Rippling has the ability to store everything I need in one place as opposed to TriNet where I have to access multiple links to get to where I want.
February 27, 2022

SMB shining star.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Fairly easy to find the information you are seeking on trinet.com. And if you can't, you can contact your rep. Response time from a rep is not great and sometimes they transfer you to someone else within Trinet that can answer.
Return to navigation