Skip to main content
TrustRadius
TrueCommerce

TrueCommerce

Overview

What is TrueCommerce?

Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and…

Read more
Recent Reviews
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is TrueCommerce?

Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

What is elastic.io Integration Platform?

The elastic.io Integration Platform is a hybrid integration system that users can deploy on-premise or in the cloud. It is highly scalable, with over 100 prebuilt application connectors for out-of-the-box use and a flexible data structure.

What is Cin7?

Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third…

Return to navigation

Product Demos

TrueCommerce Nexternal eCommerce Platform Overview & Demo

YouTube
Return to navigation

Product Details

What is TrueCommerce?

TrueCommerce solutions encompass EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces. They support supply chain visibility and collaboration by helping organizations make the most of their omnichannel initiatives via business point-to-point (P2P) connectivity, order management, collaborative replenishment, intelligent fulfillment, and cross-functional analytics.

The TrueCommerce Global Commerce Network can connect businesses to over 180,000 retailers, distributors, and logistics service providers. As a fully managed services provider, TrueCommerce also manages new trading partner onboarding, as well as the ongoing management of partner-specific mapping, labeling changes, and communications monitoring.

TrueCommerce Videos

Benefits of TrueCommerce EDI
TrueCommerce - Integration Mapping Tool

TrueCommerce Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(12)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
To host and run our online storefront www.ShopTJB.com . We used the Nexternal platform to create each landing page for our different products. The setup took many hours but once we got the hang of it, page creation became very easy. We have over 2200 different items on our storefront so there was a lot of creation.
  • Page layout.
  • Processing purchases.
  • Ease of creation.
  • We have made suggestions over the years and they have been implemented.
  • Right now, the system offers more options than we need to run our storefront.
  • Very happy with the system and how versatile it is for many different industries.
When it started out is seemed to be geared towards storefronts selling wines but we felt it was a great fit for our simple storefront. It has evolved into a powerful eCommerce platform that can be tailored to many different industries. I would recommend this product to anyone looking to run a storefront online.
  • Easy to learn.
  • No upfront costs.
  • Great customer support.
When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
2
1. Creation and maintenance of the product pages. 2. Day to Day operations of processing and shipping orders.
1
Very basic computer skills.
  • Display our products.
  • Process sales of products.
  • Follow up after sales.
Very happy with the platform.
Kielly Lewis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Nexternal's eCommerce platform solely for our web store. It syncs seamlessly with many tools that we use at Foxen making marketing, sales, customer satisfaction, analytics, compliance, and customer security a breeze.
  • I have complete control over the store, right down to the most minute detail. I can control shipping methods, discounts, coupons, customer security, compliance, and the list goes on. If you can think of it, Nexternal has already come up with a solution.
  • It's a very secure platform for our customers. In this day and age, uploading personal information on the web can be a bit nerve wracking, but our customers are protected by Nexternal's system. It allows our customer to update their personal account without having to share sensitive information over the phone or email.
  • It syncs perfectly with our marketing, social media, and sales tools. We use Mail Chimp, VinoVisit, VinNow, UPS, FedEx, Amazon, and ShipCompliant. Nexternal communicates perfectly with all of them, making my life so much easier. Information has to be input once and it syncs everywhere. This saves me time and reduces error.
  • Honestly, I can't think of one! The only thing Nexternal doesn't sync up with that we use is GSO, but that is a small west coast shipping service, so I wouldn't expect them to integrate with them.
If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
  • We have very little cart abandonment because Nexternal shows customer's shipping prices immediately, and we can be competitive with our shipping prices due to Nexternal allowing us to show Real Time Rates from UPS and FedEx.
  • Our sales have almost quadrupled since we started using Nexternal. It's easy to use, clean, concise, professional looking, detailed, and allows all the modern amenities that online shoppers look for these days like social sharing and a cart that is visible the whole time the customer is shopping.
  • Kreck
Everywhere Kreck fell short or failed, Nexternal succeeded. I love all the tools at my disposal and I know my support system at Nexternal is always available and they bend over backwards to make sure I have my questions answered.
I'm so happy with Nexternal I don't see myself using any other platform. We currently only use Nexternal for our web store, but we are looking to expand into the tasting rooms and offer mobile points of sale.
3
I am the primary user, but if I am unavailable to assist customers with their needs, I have two team members who are available to help out when needed.
3
I am connected to Nexternal at the hip. My entire day is spent working with the program. I have our Tasting Room Manager and our Wine Club Ambassador available and trained to help out customers with order questions or needs if I am not available.
  • Web Store
  • Amazon Store
  • Social Media Sharing
  • Marketing and eCommerce Analytics
  • eCommerce tracking and analytics through Mail Chimp. I can target customers based on their past orders so I don't spam them with products they aren't interested in.
  • We are looking to expand and have Nexternal as our primary point of sale not only online, but in the tasting rooms as well because they can offer a mobile POS.
  • Implemented in-house
No
Change management was minimal
  • None. Just a learning curve.
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
No
Honestly, every time I have a question I receive phenomenal and quick support. No matter how simple or complicated my needs or questions are, my Nexternal support team takes care of me. From the start of setting up the store, to day to day questions, I have the full support of Nexternal.
  • Starting out it can be intimidating, but once you see the layout and how the program works, it's a breeze. I know the system like the back of my hand.
  • Setting up new products is SO easy, they have an excel document that you can upload with multiple products on the spreadsheet. After uploading all your new products are in the store and only need minor adjustments before having them go live.
  • If you have a lot of shipping restrictions, like we do in the wine industry, there are a lot of designations you will have to make, but once you get used to it, it's not bad at all and you will grow to appreciate how much control you have over the system.
Yes
Beautifully! I'd say 1/3 of our sales are from mobile users.
I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
Return to navigation