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Trumpia

Trumpia

Overview

What is Trumpia?

Trumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation.The texting software offers a sophisticated set of SMS marketing…

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Recent Reviews

TrustRadius Insights

Trumpia has proven to be an effective tool for businesses and organizations in various industries. Users have found that it simplifies …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.trumpia.com/pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $94 per month
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Product Demos

Email Editor - Send Emails Through our Texting Software!

YouTube

Trumpia's Personalizations Feature

YouTube

How to Insert Hyperlinks & Track CTR in Text Messages

YouTube

How to Compose and Send Mass Text Messages Using Trumpia

YouTube
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Product Details

What is Trumpia?

Trumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation.

The texting software offers a sophisticated set of SMS marketing features; from basic to advanced. It includes text keywords, mass texting, and appointment reminders; and it supports more complex tasks like automated workflows or custom integrations to other systems.

On top of its features, Trumpia offers services like 365-day support, onboarding, compliance advice, and campaign consulting.

Trumpia Features

  • Supported: Text Message Automation
  • Supported: SMS Marketing
  • Supported: Mass Texting
  • Supported: MMS Messaging
  • Supported: Two-way Texting
  • Supported: SMS Appointment Reminders
  • Supported: Data Capture
  • Supported: SMS Drip Campaigns
  • Supported: AI Text Message Generator
  • Supported: SMS API
  • Supported: SMS Integration
  • Supported: Automated Text Message Workflows

Trumpia Screenshots

Screenshot of Trumpia is an omni-channel platform: it can be used to send both text messages and emails.Screenshot of Trumpia features an AI message generator for texts and emails.Screenshot of The email editor features drag-and-drop elements to create customized marketing emails.Screenshot of More than 20 email templates availableScreenshot of Automated text message workflows templates - general templates and especial workflows for different industries.Screenshot of Example of an automated text message workflow with drag-and-drop-functionality.

Trumpia Videos

Trumpia Texting Software Overview
Workbench: Automated Text Message Workflow Builder by Trumpia

Trumpia Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Trumpia has proven to be an effective tool for businesses and organizations in various industries. Users have found that it simplifies communication with their customer base during special promotions, resulting in potential sales. For businesses with field staff who lack corporate emails, Trumpia has significantly improved connectivity and reduced the time spent on outreach. The campaign feature in Trumpia has made compliance sendouts more efficient by allowing staff to reply back in keywords according to the campaign. Additionally, Trumpia automates the process of sending service reminders and randomized text surveys to customers, leading to improved customer service. Users have also utilized Trumpia as a useful SMS solution for reaching clients and re-establishing connections through mailers and updates.

Moreover, Trumpia has been valuable for churches and non-profits by offering text giving services. It is also used by employers to send interview reminders and job fair notifications to job seekers. With its comprehensive features and capabilities, Trumpia surpasses other text platforms as an effective marketing avenue. It has helped with recruiting by making the RSVP process easier and expanding the knowledge base of managers using SMS. The platform's versatility is evident as users employ it for weekly polling questions, multi-channel voting, internal messaging system, driving sales, and capturing new contacts for businesses. Furthermore, Trumpia provides an easy way to send SMS in bulk or individually, making it convenient for urgent messages, program registrations, event details, health behavior insights, and even outbound marketing efforts. The product's ability to reach individuals who receive too much email has been appreciated by a variety of users.

User-Friendly Platform: Reviewers have consistently praised Trumpia's mbrella platform for its user-friendly nature. Many users have found the platform to be intuitive and easy to navigate, allowing them to effortlessly build customer profiles. The simplicity and minimal learning curve of the platform were appreciated by a significant number of reviewers.Excellent Customer Service: Trumpia's commitment to providing exceptional customer service has been recognized by numerous users. The support staff has been described as flexible, accommodating, and responsive, ensuring that customers' needs are met. Specifically mentioned account managers like Judi Brand and Ignacio have been commended for their outstanding assistance.Effective Automated Text Campaigns: Users highly value Trumpia's automated text campaigns for their effectiveness in communication. They have found these campaigns to be valuable tools that enable them to reach a large number of people quickly and easily. This feature has received positive feedback from several reviewers.These three aspects - the user-friendly platform, excellent customer service, and effective automated text campaigns - contribute significantly to the overall positive experiences shared by users of Trumpia's mbrella platform.

Complex User Interface: Many users have found the user interface of the product to be overly complex, unintuitive, and challenging to navigate. They have expressed frustration with its clunky design and lack of user-friendliness.

Limited Training Options: There is a significant number of complaints about the inadequate training options provided by the system. Users find it inconvenient that scheduled training sessions do not fit into their busy schedules. As a result, they desire more flexibility in terms of training customization.

Lack of Features: Numerous users have expressed a strong desire for additional features in the product. Specifically, they would like to see functionalities such as the ability to pause scheduled messages, schedule auto-responses, and track subscriber replies with keywords for SMS campaigns. This would greatly enhance their overall experience and effectiveness of their marketing efforts.

Users recommend that Trumpia improve their adaptability. They mention that the company may be slow to adapt to new problems facing the SMS channel and suggest that Trumpia should be more proactive in addressing emerging issues and staying ahead of industry trends.

Additionally, users suggest adding more features and integrations to enhance the platform. They believe that expanding the range of capabilities would make the platform more versatile and better suited to meet their specific needs.

Furthermore, users appreciate Trumpia's reliability and solid performance as an SMS provider. They commend the platform for consistently delivering messages on time and providing reliable service, which is crucial for their business operations. Customers value this aspect of Trumpia as it helps them maintain effective communication with their audience.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 9 out of 10
Vetted Review
Reseller
We have partnered with Trumpia for 10 years to bring text marketing to our clients. This partnership has changed our business and allowed us to add value to our product line. Our clients rely on us to help in their marketing campaigns and Trumpia's account management and customer service allow us to shine.
  • Account Management
  • Customer Service
  • Automated Text Campaigns
  • Pausing scheduled messages
  • seamless new UI
  • Automated formatting of MMS
Trumpia allows our clients to pick from simple features such as sending a message to many but also allows for more complex messaging through collecting data and data sets to separate departments. The ability to target the audience based on the filters has been very valuable for our customers to get the most out of the platform.
  • Location Management
  • Automated Campaigns
  • MMS
  • Trumpia makes it easy for our clients to regulate messaging that fits their individual campaign needs
  • Trumpia has worked with us to help train our clients for particular needs
Trumpia provides the best customer support in the industry.
Megan Sullivan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Trumpia is used primarily by our Marketing Department to send promotional text offers to our clients. This program allows our team to very easily send out a mass communication to our clients and we have seen a very good response rate from the promotional texts that we have sent out.

  • Trumpia is very user-friendly and easy to use. I can have a text sent up to a large list within 15 minutes.
  • It is very easy to pull text opt ins and opt outs from Trumpia so we can ensure we are always staying on top of those.
  • Trumpia is very cost-effective if you are sending only 1-2 texts per month.
  • It would be great if Trumpia could have a feature that would send opt ins directly to the email address associated with your account.
  • It would be great if the API functionality of Trumpia was easier to set up with your CRM.
  • If your organization is sending out more than 1-2 texts per month to a large list it could become very expensive.
Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia.
  • Our promotional texts that were sent out through Trumpia have had a really strong response rate which has in turn driven sales for our clinics.
  • Trumpia is another touch point for our clients to remind them to take advantage of the great promotion we are running, which again has driven sales for our company.
We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works.
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