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TrustRadius
TrustRadius for Buyers

TrustRadius for Buyers

Overview

What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

11 videos

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
03:06
rustRadius For Buyers Review: TAllows Professionals To Interpret Use Of Product Before Purchase
03:14
TrustRadius Buyer Review: Andrii Lokshyn's Journey to Trustworthy Software Purchases
11:54
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Pricing

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Free

$0

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is TrustRadius for Buyers?

With more than 500,000 reviews and ratings provided by 100% verified users, TrustRadius is the trusted source for business technology buyers looking for product information and feedback from other professionals like them. You can find not only user feedback, but also transparent pricing, interactive demos, and preliminary access to security documentation as well as streamline decision making across the buying committee with research boards.


TrustRadius for Buyers Features

  • Supported: Read and watch reviews to get user perspectives on how products perform for different use cases.
  • Supported: Find and evaluate products that best fit buyers’ needs through research boards. Buyers can gather and evaluate all of their research, collaborate with their team, and combine the collective wisdom of TrustRadius' community with their specific needs to arrive at the perfect software for their organization.
  • Supported: Use our search and advanced filters to find reviews from people like you, on the topics you care most about.
  • Supported: Compare products head-to-head based on key features and attributes.
  • Supported: Explore TrustMaps - 2x2 charts that plot products by user satisfaction and the frequency with which they are researched on TrustRadius.com.
  • Supported: Discover new products, learn about different technology categories, and see who's captured Top Rated and other awards in their respective industries.
  • Supported: Share your own feedback on the products you use at work.

TrustRadius for Buyers Competitors

TrustRadius for Buyers Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
Security

Frequently Asked Questions

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

TrustRadius for Buyers starts at $0.

Gartner Peer Insights, G2 for Buyers, and Peerspot are common alternatives for TrustRadius for Buyers.

Reviewers rate Usability highest, with a score of 8.2.

The most common users of TrustRadius for Buyers are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(407)

Attribute Ratings

Reviews

(76-100 of 216)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Genuine reviews about products.
  • Detailed explanations about the use cases and ratings provided by users.
  • Useful for major business spending to get reviews from end businesses.
  • Some reviews are really big and lengthy, which consumes time to read along.
  • The quality checks before publishing should be strictly followed.
  • More products review must be added currently they are limited to popular products.
TrustRadius has helped us make a major purchase decision for our organization which had original and detailed reviews about the product. The reviews really helped in accessing the product experience even before purchasing the product for our organization. Overall, a very good experience as an end customer with a lot of options.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Reviews from actual users after implementation.
  • Reviewers appear to have researched well.
  • Wide variety of companies to consider.
  • Ability to ask reviewer a question.
  • Cleaner website. Remove clutter.
Honest and detailed reviews help me consider what elements influence the value proposition. Sophisticated research saves me time and helps avoid oversight.
September 17, 2021

Trust TrustRadius

Darian Rawson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Lots of reviews.
  • Varied range of viewpoints.
  • Experienced and inexperienced users.
  • Easy to go through reviews.
  • UX enhancements to improve for mobile to make searching on the go more productive.
  • Streamline the UI to remove self promotional products.
The ease of use, clarity of the content, and integrity that TrustRadius offers are pretty much second to none. It is hard to find objective and up-to-date content that reflects the current and the recent state of software since the market is ever-changing. It is nice to have a singular place to find this that is reliable.
September 17, 2021

Trust TrustRadius

Chandler Elmore | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to navigate.
  • Easy to find the platform I need to know more about.
  • I do not know if a company created the surveys.
  • I do not know if people are being compensated to fill out the platform surveys.
It is one of the better services and platforms I have come across. It is easy to navigate and offers a large library of organizations and platforms that everyone uses. I have yet to come across a time where the platform I needed more information about was not on TrustRadius.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • the reviews are clear and easy to read
  • the reviews are constructive and trustworthy
  • you always find reviews written by one of your counterparts
  • direct interaction with reviewers would be great (through a forum or chat)
TrustRadius is a very useful software comparison/review site that really does the job. You come for other real world users' reviews and advice, and that is exactly what you get. The site itself is intuitive and easy to use so that you don't waste time looking for detailed information.
H. M. Niaz MORSHED | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • A lot of reviews for the same category of software.
  • Easy to use site
  • Reliable reviews
  • You can find the cons easily
  • Need more detailed reviews
  • If possible can add video reviews
  • It would better if we can know a little bit about pricing on the reviews.
Nowadays you are useless without the right operating tool like machines. A lot of quotes about some tool may sometimes bother you. Here time is limited. So all that you have to do is to know the positive and negative sides clearly. At a glance you will find it on TrustRadius . Highly recommended.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It is positive
  • Helpful, enjoyable, [and] informative
  • More incentives
  • Career opportunities and other opportunities
In my opinion, it is a great resource. It is a good source of information. Finally, it is less biased than some other sources that are publicly available.
Thomas Young | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • The reviews seem to be genuine
  • The reviews present pros and cons and discuss options. Real helpful.
  • I think it would be even more helpful to have videos of people actually using the software.
  • On some things, it didn't seem like the reviewer was as knowledgeable about the software as I would have expected.
  • Some reviews are too glowing. I like to see downside as well.
Although TrustRadius is imperfect, using TrustRadius was very helpful and continues to be helpful in making important team decisions. I think having TrustRadius at my disposal before talking with colleagues makes me more informed than others in the room. Because of the information advantage, I gain from using TrustRadius, I would recommend it to most anyone researching software products.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • detailed reviews
  • genuine feedback
  • reviews cover data point on important parameter of products
  • comparison of other market leading products
  • info on free / trial periods
  • licence pricing
  • demo videos from trustradius for getting more details on how a tool works
We have benefitted a lot in our org for getting genuine details on products and then making purchase decisions based on them. A lot of buying decisions get kicked off in our org from TrustRadius reviews.
Gary Gray | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
ResellerIncentivized
  • Diversity of services and products covered
  • Number of qualified reviews of services
  • Comprehensive array of products within specific categories
  • Website ease of use
  • Hardware reviews could be interesting. I know Amazon has a lock on that to an extent, but another voice here could be useful.
I often recommend TrustRadius both to my clients as a way of backing up my guidance, as well as to other friends and clients who simply want to research options for whatever needs they may have. Given the vastness of the SAAS world, multitude of Mac/PC apps, and other web services, it's impossible for me to know everything (or for anybody to really…) to in those situations it's great to have TrustRadius out there as a destination to shed light on to various vendors' offerings.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very Easy to Use
  • Well Organized
  • Reviews are very detailed
  • Cost breakdown can be hard to find
  • Asking questions for users
I am giving TrustRadius a 10 out of 10 because of the organization of the information that is provided. The information of all the reviews are displayed and formatted in the same format, so this gives the reader some formality. Reviews are very very solid, and are more than helpful. TrustRadius is a great source to use to validate some of your personal research about a software.
Jon Walka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Real feedback
  • User driven
  • Pros and cons
  • Options for add-ons or updates to new(er) reviews
  • The post onboarding experience (month 1-3)
  • Support after go-live section
I think it's a great site with honest feedback.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Extensive and thorough reviews from people involved in testing, buying and implementing the service
  • Honest feedback we can lean on to help clear blind spots in our planning and review process
  • Massive database of apps that we can review and compare
  • Video content would be nice to have
  • More filtering options like rank based on cost and rating
  • No other cons, this site is great
TrustRadius is a comprehensive and invaluable tool for those who are in a position to make or influence not only the decision of what to buy but also the right decision for the organization. TrustRadius helps ensure that the right tools for the job are being purchased, which leads to less wasted resources.
June 22, 2021

Director IT Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Helpful
  • Trustworthy information
  • None that I can think of
I feel that they provide a good user-friendly platform that allows real users to provide their feedback on different software platforms. I find it very helpful and nice since this allows you to make a good, educated decision when wanting to grow your business.
Mike Muller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Real users are providing reviews
  • Reviews can be trusted
  • Reviews are detailed.
  • More detailed reviews
  • Broader range of software
TrustRadius is a great source of true user reviews with consistent questions and a good vetting process for the reviewers. Knowing that real users are providing feedback increases the trust in the review and makes buying decisions much easier. Having access to these reviews can help build confidence in finding the right tools for the job.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Provides detailed questions to encourage reviewers to provide very informative reviews
  • Requires a minimum amount of words for each response so as to ensure that the information being provided is thorough enough for readers to make an informed decision.
  • The review process is multiple steps and not just a couple of open ended questions. It is quite detailed.
  • I've had some weird issues signing in sometimes (I sign in with my LinkedIn login). Just a bug I imagine, but it's still there sometimes.
  • I've had reviews not published by TrustRadius, and when I inquired as to why, I was sent very vague responses via form emails about the review violating terms and conditions. If there is a specific policy or reason, it should be stated. I shouldn't have to send a follow-up email to find out what exactly was not in line (which I've also found to be quite arbitrary sometimes). This is unfortunate because it may leave out a perfectly good review for buyers to make an informed decision.
  • Sometimes (but not often) I can't find reviews for a product that I'm looking for.
The reviews tend to be spot on. While some of them are not necessarily completely in-depth, there always seem to be enough that can provide a great amount of detail to make sure that an informed purchasing decision can be made. This is really where TrustRadius shines - good reviews by trusted reviewers.
Matt Wipf | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It is easy to browse the reviews.
  • It gives a social profile who left the reviews.
  • The team can be very helpful when doing research.
  • The home page on their website could use a makeover.
  • I really don't have anything negative to say about it.
The staff is helpful and I believe the reviews are honest. There are lots of reviews to browse from and if you have questions you can get more information on them.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reliable
  • Trustworthy
  • Human
  • Can't get more details beyond the original review
  • Don't know the budget of the organization writing the review
  • Could be biased
I really enjoyed using this service. It was user friendly, easy to navigate, and made me feel like I was using my time efficiently. Would definitely recommend to a friend.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Contains a wide range of vendors
  • There is a wide range of features to grade.
  • TrustRadius did not cover all of the products & services from particular solution
I believe it is a reliable service that worked well for me. However, because I have only used it once, I do not feel very devoted and cannot base my opinion entirely on a single use of the service. If my experience continues to be positive, I will raise my rating.
June 22, 2021

Best Review Website

Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Pros and cons section of the reviews
  • Intricate details asked in the reviews
  • Research reports to stay on top of industry trending products
  • Highlight the most useful reviews
For any business, investing in their app suite is a big thing and one can't go wrong with the selection of the software. TrustRadius helps in making informed decisions based on ease of use, pricing, customer support and other details related to a product - and all of this information via reviews by REAL people who've used the product already. What's better than hearing from the real users themselves?

TrustRadius helps in identifying upcoming products in the market. So when you have your budget reviews, you can always look up the table of the category of the software and re-consider to align with your budget.
Mitul Sampat | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Detailed reviews
  • Very welcoming
  • Unbiased
  • Amazing leadership team
  • Need to explore domain specific technologies and tool
  • Need to create review base for commonly known and used applications
One of the finest in this business. Amazing team makes the experience even more worthwhile
June 19, 2021

You can trust them!

Mark Goin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • I like that the reviews come from actual users of the products.
  • I like that they have integrity in their business.
  • I like that they are transparent.
  • There have been some concerns that the reviews are not genuine.
  • There are some concerns that TrustRadius pays for reviews and it taints the process.
  • There are some concerns that the sample sizes are small on some products.
They are a reliable and stable in a field that is not always reliable or stable.
Joseph Alleruzzo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • Lots of context
  • Authentic reviews
  • Nice user experience
  • Look to get better responses from users
  • Expand to more platforms and technologies
  • Have video reviews or presentations
I think TrustRadius is a very easy-to-use platform that is a low barrier to entry. You can utilize most and the tools and functions without a log-in. In addition, the user reviews are mostly very well put together and there is a good vetting process to ensure they are authentic. The competitive analysis capabilities are great as well.
Matthew Gardner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Detailed reviews
  • Easy to navigate
  • Honest reviewers
  • Breadth of reviews, not as many pieces of software as others
I would definitely say to consult TrustRadius, but alongside competitors such as G2. While TrustRadius has many honest reviews I find their software selection to be less than other platforms offer, so you may not always have the software you are looking to evaluate listed and reviewed. I would say use at least 2 platforms, if not more, as they all have their own strengths. TrustRadius has fewer, more honest reviews that have lots of detail in the reviewer's own words.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The extensive database of reviews for different technology solutions
  • The fact that reviews are backed by validated LinkedIn profiles representing real people
  • The thorough review and approval process for the information posted here
  • I think TrustRadius could innovate would be providing different kinds of reviews beyond the written ones. Using the same mechanism to guarantee reviews are made by professionals in the areas of interest, but it would be nice to see videos, for example.
I have been using this platform for years to compare options, find alternatives, and make decisions before buying or adopting a technology. I can't stress enough how much I value all the knowledge database that TrustRadius has been building for years.

This platform is always up to date, reviewing the latest technologies in the market. As an individual contributor, you need to authenticate through your LinkedIn profile, which has relevance based on your endorsements, connections, and personal experience. These facts should make anyone feel comfortable and assured that the platform is reliable and not full of fake reviews.
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