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TrustRadius
TrustRadius for Buyers

TrustRadius for Buyers

Overview

What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

11 videos

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
03:06
rustRadius For Buyers Review: TAllows Professionals To Interpret Use Of Product Before Purchase
03:14
TrustRadius Buyer Review: Andrii Lokshyn's Journey to Trustworthy Software Purchases
11:54
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Pricing

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Free

$0

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is TrustRadius for Buyers?

With more than 500,000 reviews and ratings provided by 100% verified users, TrustRadius is the trusted source for business technology buyers looking for product information and feedback from other professionals like them. You can find not only user feedback, but also transparent pricing, interactive demos, and preliminary access to security documentation as well as streamline decision making across the buying committee with research boards.


TrustRadius for Buyers Features

  • Supported: Read and watch reviews to get user perspectives on how products perform for different use cases.
  • Supported: Find and evaluate products that best fit buyers’ needs through research boards. Buyers can gather and evaluate all of their research, collaborate with their team, and combine the collective wisdom of TrustRadius' community with their specific needs to arrive at the perfect software for their organization.
  • Supported: Use our search and advanced filters to find reviews from people like you, on the topics you care most about.
  • Supported: Compare products head-to-head based on key features and attributes.
  • Supported: Explore TrustMaps - 2x2 charts that plot products by user satisfaction and the frequency with which they are researched on TrustRadius.com.
  • Supported: Discover new products, learn about different technology categories, and see who's captured Top Rated and other awards in their respective industries.
  • Supported: Share your own feedback on the products you use at work.

TrustRadius for Buyers Competitors

TrustRadius for Buyers Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
Security

Frequently Asked Questions

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

TrustRadius for Buyers starts at $0.

Gartner Peer Insights, G2 for Buyers, and Peerspot are common alternatives for TrustRadius for Buyers.

Reviewers rate Usability highest, with a score of 8.2.

The most common users of TrustRadius for Buyers are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(407)

Attribute Ratings

Reviews

(1-25 of 216)
Companies can't remove reviews or game the system. Here's why
Federico Alvarez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small business that is growing very fast, that creates the need to implement fast changes that allow us to grow more efficiently and consistently always caring for the quality of our services, in that matter, investing in software is always more than just a purchase, it includes comparing, evaluating and projecting our results. Using TrustRadius for Buyers we are able to make time-saving and informative decisions providing us with the data needed to go along our business strategy.
  • Reading other customer's reviews provide us with robust insights.
  • Research boards make the search for solutions easier than just looking at plain categories.
  • Advanced search allow us easy to find solutions and similar tools to compare.
  • Sometimes the length of the surveys can be too long
  • User reviews and opinion can be biased or not true
  • Maybe we could easily find the less positive comments to create a worst case scenario
We were in need to renew or change our antivirus provider and even though the different providers presented their cases nicely we did still have doubts beyond the cost-benefit issue. We used TrustRadius for Buyers and it provided us with important key information regarding the best solution, it even gave us data beyond the Gartner chart. We changed the provider to Kaspersky and found out it was a great decision.
Guillermo Paxton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use TrustRadius for Buyers before making any decision on new software/tech purchases for my companies. The reviews on TrustRadius help me to determine potential issues that the product has, whether or not the product will be useful for our specific needs, and how they compare to similar products.
  • Reviews are typically detailed
  • Reviews typically contain pros and cons
  • There are usually significant numbers of reviews to compare
  • I'd like to see the top negative comment on key insights
I find that for many software applications, TrustRadius for Buyers is suitable for preliminary research on both the product as well as the functions. TrustRadius for Buyers also provides comparable software that I can seeand research. TrustRadius for Buyers can be used as a starting point to collect data on various products that have the same purpose as opposed to individually searching one by one.
Serg Valencia | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When trying to decide on software, our organization finds very valuable the experience of other companies that are in similar industries or sell to the same type of customers that we do. Why? Because there are many security and privacy restrictions in the healthcare/medical space, and by using TrustRadius for Buyers, we can prune our selection by identifying potential fits or misalignments.
  • Wide selection of software
  • Industry specific use cases
  • Alertanatives to choose based on categories
  • I like the platform as it is.
  • Probably some auto recommendations based on user's history
  • A way to follow the upadates of some products to keep up with their roadmap in case it's the right time to test them
Well suited: For a company or organization that knows what they need to solve problems or optimize processes. TrustRadius for Buyers is ideal as you can check out categories and alternatives and read super-specific reviews that apply to your use case.

Less appropriate: If you are unsure what you're trying to accomplish or the area/function to optimize with software, you can be overwhelmed with the vast offer of reviews because you don't know where to look.
Mike Lester Rosales | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Whenever I am looking for reviews and recommendations on software for our company, I always make check TrustRadius. I also source out our software options using the different software categories on the TrustRadius website. This is to make sure we have an informed decision on all of our current software options before proceeding to the selection of the vendors shortlist for our procurement to process.This is an important step of our planning stage in our company's digital transformation roadmap.
  • Comprehensive software reviews from real users
  • Complete database of software applications
  • Great UI and UX
  • Does not have a mobile app but can be used on a web browser
  • Does not have an AI powered chatbot
  • Still lacks a feature to add software to my shortlist
There's a number of software review sites that I trust to deliver on our expected results. TrustRadius is one of them. During the planning stages, prior to the start of the procurement stage, I usually research on software that is currently available on the market and the current reviews of this software from actual users.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize TrustRadius to gain market insights and stay updated with industry trends. Whenever we have to purchase any software, we identify emerging software solutions and understand the satisfaction levels of users from here. It provides comprehensive information about a product's strengths, weaknesses, and suitability for our use case. It reduces the risk of making poor purchasing decisions.
  • Compare multiple software products side by side.
  • Identify emerging software of the current time.
  • List of features, pricing, and user feedback.
  • Most purchased software in recent time / Rankings based on recent reviews rather than all-time's reviews.
  • Contact the seller directly from TrustRadius.
By leveraging TrustRadius for Buyers, we can access valuable insights and reviews from users who have hands-on experience with niche or specialized software products. This enables us to understand how well these solutions perform in our industry and evaluate their suitability for our organization's specific requirements. Sometimes we require highly customized software. TrustRadius for Buyers might not be the best resource for evaluating such solutions, as user experiences and reviews may not align precisely with the customized implementation. In these cases, it's essential to engage directly with the vendors, requests demos, and gather references from organizations with similar customization requirements.
Swati Rana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius to read thoroughly about the pros and cons while making a buying decision for any product<br>Reviews on Trustradius are elaborate and we can know in detail about the features of the products we are planning to buy. Best part is that these reviews are free and we can see the industry of the reviewer to understand the usecase and scope of the products for ourselves.
  • Detailed and thorough reviews with pros and cons written separately.
  • Reviews are authentic and are written by verified profiles.
  • Through the experience of industry leaders, we are able to gauge if the product would be suitable for our use case.
  • Instead of read more pros or read more cons, or read full review, a reader should be allowed to scroll and decide for themselves if they want to scroll further and what they want to read.
Trustradius for buyers has been a great help when we decided to buy automation tools and since there were so many options suited for different industries, we were able to understand the differences and values these softwares brought to the table. We were able to identify the best suited products for us that justified ROI and has been real game changer for user retentions.
Sushil Arya | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We gather the reliable Reviews and see the feedback provided by the reliable users. It is very helpful for us as the same minded people provide the feedback providing the real case scenes this will give us the good blueprint while we are making the decisions to purchase software
  • Reliable feedback from genuine users
  • Creating competition in the market
  • Number of Software products is much
  • Cost of the software can be visible
  • User interactive can be better
  • Countries wise sorting can be provided
In our organisation we can buy the software as per the domain requirements like we are in fintech environment so trust radius helps us provide the software products reviews by those people whom are in the same domain.This will helps the organisation to build the business in the right direction
Jacquelyn Anne Dolly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use TrustRadius for Buyers in my organization to identify and then evaluate potential software and technology solutions that may solve pertinent business problems and challenges within my department and organization as a whole. In marketing, we have evaluated software for social media management, CRM tools, display and paid advertising, and more.
  • Extremely detailed questions for reviewers
  • Ease of use
  • Strong catalog of tech solutions
  • If I can not find a software, I should be able to add it
When tasked with the finding and evaluation of multiple technology solutions to solve a specific business problem or challenge, TrustRadius for Buyers is the platform best suited to assist you in making this buying decision. The platform allows you to search through some of the most used and top-rated technologies out there that are currently or previously used by similar business professionals to yourself.
Kèlene Poyurs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a marketing agency, we make use of a lot of software, and TrustRadius for Buyers is usually our first port of call when trying to find the right fit, in terms of pricing, usability, features, etc. Reading reviews on software helps us figure out what would work for our clients or us before going through the hassle of setting up a demo or signing up for a trial.
  • Easy to search and find what you're looking for
  • Information is well organized into categories
  • Lots of information available
  • Nothing
I often recommend TrustRadius for Buyers when people are looking for a specific tech solution. I make recommendations, of course, but I encourage them to do their own research and often point to TrustRadius for Buyers as the place where I get most of my information.
Joe Gatto | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Whenever I need to get new software to help me with content writing, SEO, or delivering classes, I always check the reviews on TrustRadius for Buyers. This has saved me from wasting money. I have also found some great deals and diamonds in the rough.
  • You can find real reviews of anything you need
  • It's easy to find diamonds in the rough
  • It saves me time from Googling and reading lots of articles
  • Make it possible to review newer software
  • Link to AppSumo
  • Have a section for solopreneurs
TrustRadius for Buyers is well suited to finding important information before spending a lot of money on expensive software. It's good to know what current users really think. It's less suited to making detailed comparisons between two software.
Martin Venter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
When we are looking for software to implement for our customers, I always look at the reviews posted, as well as recommendations from others in the industry. Based on this, I know it is trustworthy, and as such, we will either trial the software, then make our recommendations and get the purchase process of the software going.
  • Honest reviews
  • Trustworthy community
  • Reliable
  • Almost every aspect of possible software is available to compare before making decisions
  • I cannot think of anything that is missing or can be improved on this platform. For what we use, or rather make use of, all areas are covered.
Whether you are looking for a stable and reliable backup solution, or you are looking for a project management platform to manage your projects, or even a proper solution to provide customer support, you can read honest reviews of the products peers are using in the industry, which you can then look at alternatives before making your buying decision.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's a one-stop shop to figure out all our software purchasing problems. This product helped us understand our needs better and compare amongst similar products to identify which suits our requirements the best. It shows useful user reviews, which help us understand how the software is performing at the user level.
  • Detailed reviews
  • Searching experience for software
  • Neutral nature of reviews
  • None as per my experience
While looking for unbiased user reviews regarding technology products, TrustRadius for Buyers provides us with useful insights in depth, which helps us make the decision of buying the right product in a better way.
Gerardo Mendoza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I've been using TrustRadius for Buyers as part of my annual benchmark process to update the information I have about the platforms I currently use if they have new characteristics. If there are new competitors or some new features, I should consider them before renewing my products. There's always essential to have a trustworthy source of information in one place to get this task done. Not all the people that work with me know they can use TrustRadius for Buyers, so it's important to share it as the source of information to them, so they can discover it by themselves.
  • Easy to use to research several products.
  • Trustful reviews from the community.
  • Start point in the research process for benchmarking products.
  • When you start searching for a product by its name, you receive a category listing that could be skipped and show you the product first.
  • When you see comparisons, maybe they should show how the other products are sorted.
  • In the competitors, maybe it could help to see a quadrant for price, technology, characteristics, and ease of use.
It's appropriate to start your research about different products. But if you are not familiarized, I think you should do your own steps before researching categories or technology behind the products that you haven't used before.
David Williams | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've always found TrustRadius for Buyers very helpful when looking for enterprise software, hardware, and other tools, as well as gaining insights into how people genuinely find it in practice.

For instance, we might be looking to reduce our Adobe licensing fees, so TrustRadius for Buyers helps me find and evaluate comparable products. Or, we may be commencing exploration for a new ERP. Again, TrustRadius for Buyers helps identify suitable products and gain insight into how companies of a similar scale and industry find the product, along with any tips or tricks, such as their experiences with resellers vs. dealing direct, and so on. Or, we might be considering a new SAN, and TrustRadius for Buyers helps me find questions to ask the vendor - things I wouldn't have thought of by myself.

So, there are a lot of good reasons why I use TrustRadius for Buyers, and it always proves helpful.
  • Genuine user feedback
  • See pros and cons clearly
  • Compare products against each other
  • See customer feedback by company size and type
  • Nothing particular springs to mind
TrustRadius for Buyers is well-suited for things like (a) shortlisting products to evaluate or explore further, (b) finding other options to compare against a specific product, (c) gaining real-world insight into the actual user experience in practice, by customer size and industry, (d) identifying areas of possible concern that can be raised with the vendor, that you would otherwise not have known to ask about.
Melissa Benjamin, MPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use TrustRadius for Buyers to seek out objective reviews on software and other programs that my organization might be weighing out options about. I appreciate that the folks writing reviews are vetted in their expertise on what they’re writing about, giving me peace of mind that I can trust the reviews and allow them to help us in making purchase decisions. The platform is easy to navigate and the reviews are thoughtful and concise.
  • The ease of use.
  • I trust in the reviews I’m reading.
  • The breadth of content across sectors (i.e. products used by nonprofit and for-profit entities).
  • I think if they had an app that could make their content more accessible on the go or some other way to favorite certain products.
TrustRadius for Buyers is best suited to be used to help make decisions about new software or programs you might be considering for your organization. It provides a great resource especially to nonprofits when you may not have the software expertise in-house and would like recommendations from trusted reviewers.
John Chavez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius for Buyers gives you advice on how to solve your software issues in an easy way. This platform provides all the best info on all the latest and greatest software out there regardless of the industry you find yourself in. This platform has saved me countless hours of research by giving me a one stop shop of software solutions.
  • Ease of use
  • Trustworthy
  • Reputable
  • Not applicable
Any time you have questions about software and you have no idea who to ask or where to go it's the best time to utilize this website. This provides up to date and vetted information on all the best software on the market. There is no need to use any other service.
Brittany Beltz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am able to learn about a variety of different companies through TrustRadius for Buyers. It solves the issue of not knowing if a company has a good review or not.
  • Verified info
  • Variety of company information available
  • Many different user perspectives
  • An app would be awesome
If you are evaluating a new potential product, you can seek out information from other users to see the good and bad of the product from their point of view.
David Calvert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Although I found my way to TrustRadius for Buyers by providing reviews for other software purchases, I ended up using it to check out the reviews on other software products as well. We have ended up using it as a conversation starter during the evaluation process for any new software products we are considering, as TrustRadius for Buyers has a good range of reviews for most products. Although we may not end up agreeing with most reviewers, it is a great starting point for understanding the range of product capabilities and ease of onboarding for volunteers.
  • Lots of relevant reviews
  • Easy to navigate
  • Wide range of products reviewed
  • Quality reviewers
  • More integration of video reviews
  • Other software products unique to Houses of Worship
  • integration/comparison with other review sites
TrustRadius for Buyers is well-suited for the initial process of evaluating software products. You can find a wide range of reviews by reputable reviewers (non-anonymous) for most products on the market. If you are looking for the final say on a product, TrustRadius for Buyers might not be your last stop; many reviews tend to be streamlined and less detailed for easier and/or quicker reading.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
TrustRadius for Buyer is the most helpful tool for businesses to review actual users thoughts and experiences on software based on their roles and type of company they use the software for. You get real time tips n tricks and pain points from real user. It gives you the benefits and what is disliked. It represents for me a fit for software and that is huge!
  • User friendly website and design
  • Every software I have looked into exist on TrustRadius
  • The users writing reviews are helping
  • It has it all, comparisons even!
  • There is nothing to improve on with a perfectly laid out website
  • TrustRadius for Buyers should be bragging, all around a good partner!
Everyone could use this website. Any person and company wanting to use new software, use TrustRadius for Buyers. This website is for anyone and everyone. Any need, any type of company, any software, any interest. This website is come one and come all! So what are you waiting for! Check it out!
Nilay Shah | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • The authenticity of the reviews
  • The searching of applications and softwares
  • Precise and Easy to Read Reviews
  • Direct integration of buying software
  • More marketing
  • Vendors section's UI should be improved
I am giving TrustRadius for Buyers a rating of 8/10 because it is very easy to locate or search for a review of software or product. Other than that, the user interface of TrustRadius for Buyers is really beautiful. I feel there is space for some improvements like the UI in "for vendors" section and the marketing and hence deducted two points out of 10.
Score 9 out of 10
Vetted Review
Verified User
  • Wide variety
  • Dependable
  • Experienced users give their experience
  • Not all reviews should be posted
  • Availability and timeliness
  • More languages in experience
TrustRadius for Buyers is a dependable source of information while evaluating buying software as experienced users give their experience using a variety of software. It provides the advantages and disadvantages of software, a crucial point in making decisions on buying software. Published reviews are vetted by the TrustRadius team before posting, making them very reliable.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Trustworthy compared to others
  • Easy to navigate
  • Data well presented
  • Ordering of reviews based on fit to viewer
  • More reviews from technical stake holders
  • Examples of implementation and integration
As per the positives, very helpful as a first step on the route to making a decision - it gives you the ballpark sentiment regarding the solution.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Vast range of products.
  • Verified and genuine reviews.
  • Easy search for relevant products.
  • Detailed information about the products.
  • More granular fields in product comparison.
  • Ability to add products to profile which we are already using.
  • Referral program to add more verified users to write reviews.
TrustRadius has been a very big help when it comes to shortlisting products based on our requirements and with the help of the comparison feature we can do a quick evaluation of which products provides more features and better pricing. This greatly helps in going forward with only those products which fulfill most of our needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Many reviews.
  • Detailed input from other users.
  • Recommendations for other products.
  • Ease of navigation.
  • Clean UI.
  • Nothing, when researching a new product there is all the necessary information and the user's disposal.
I would highly recommend TrustRadius to someone who is researching a new product or software they need for their business. There is all the information a new customer would need such as reviews, videos, and other similar products, and everything is presented in a clean look. The page of a product does not look distracting or cluttered with unnecessary information. For someone who is looking for information about a new product, the TrustRadius page includes pricing and or fees associated with it. Overall, it is hard to not recommend TrustRadius to any business owner who is in need of researching a new product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Readable
  • Straightforward
  • Real people comments.
  • Auto-save in the middle of writing review.
  • More products.
  • Less steps of reviewing.
I will recommend it because TrustRadius is very easy to search for reviews, and they are real comments from real people. I do trust TrustRadius as I put several comments on this website, it has a detailed review system to measure the products precisely. Our company is using TR to search for product purchasing.
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