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TrustRadius
TrustRadius for Buyers

TrustRadius for Buyers

Overview

What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

11 videos

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
03:06
rustRadius For Buyers Review: TAllows Professionals To Interpret Use Of Product Before Purchase
03:14
TrustRadius Buyer Review: Andrii Lokshyn's Journey to Trustworthy Software Purchases
11:54
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Pricing

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Free

$0

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is TrustRadius for Buyers?

With more than 500,000 reviews and ratings provided by 100% verified users, TrustRadius is the trusted source for business technology buyers looking for product information and feedback from other professionals like them. You can find not only user feedback, but also transparent pricing, interactive demos, and preliminary access to security documentation as well as streamline decision making across the buying committee with research boards.


TrustRadius for Buyers Features

  • Supported: Read and watch reviews to get user perspectives on how products perform for different use cases.
  • Supported: Find and evaluate products that best fit buyers’ needs through research boards. Buyers can gather and evaluate all of their research, collaborate with their team, and combine the collective wisdom of TrustRadius' community with their specific needs to arrive at the perfect software for their organization.
  • Supported: Use our search and advanced filters to find reviews from people like you, on the topics you care most about.
  • Supported: Compare products head-to-head based on key features and attributes.
  • Supported: Explore TrustMaps - 2x2 charts that plot products by user satisfaction and the frequency with which they are researched on TrustRadius.com.
  • Supported: Discover new products, learn about different technology categories, and see who's captured Top Rated and other awards in their respective industries.
  • Supported: Share your own feedback on the products you use at work.

TrustRadius for Buyers Competitors

TrustRadius for Buyers Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
Security

Frequently Asked Questions

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

TrustRadius for Buyers starts at $0.

Gartner Peer Insights, G2 for Buyers, and Peerspot are common alternatives for TrustRadius for Buyers.

Reviewers rate Usability highest, with a score of 8.2.

The most common users of TrustRadius for Buyers are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(407)

Attribute Ratings

Reviews

(1-25 of 94)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • To compare products
Yes, the information available was incredibly comprehensive and provided factors to consider that I did not even think of. I liked the "compare by product" and "compare by feature." TrustRadius also listed vendors that I was not aware of. Also, while I will not use it for this current product buying effort, the PPT to present the process, the short list, etc, will be extremely valued in my role to present findings to the leadership team.
August 27, 2019

Trusting the Radius

Cristian Bodnarasec | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To validate vendor claims
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
  • To see what other users think of the product I am currently using
Whenever looking for alternatives for our tools, the biggest value I see is in reading the people's reviews and [learning about] their previous experience with it. Of course it is a tedious and time consuming process and you need to not believe everything you read, however those are really helping me to choose. Additionally, it helps me to look at the alternatives tab. This is very useful when you aren't really finding what you are looking for or you need a cheaper/free solution.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To validate vendor claims
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
The most helpful tool I found was the Buyers Guide to iPaaS. At the time, I had already determined my top choice and was prepared to make a recommendation to my CEO. The Buyer's Guide was a useful tool for showing him the comparisons between products, and especially what types of companies were using different platforms. The platform reviews and list of competitors were also helpful earlier in my search.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To find evidence to support my recommendation to colleagues or my client
To understand my options (shortlisting/downselecting): the guide helped me understand what options were available and never discovered before.
To find evidence to support my recommendation to colleagues or my client
  • Rather than use the buyers' guide to confirm my decision, I used the buyers' guide to confirm, reject, or suspect my presumptions about a vendor.
  • The tables with the number of ratings, scores, research frequency, target client size, etc. helped provide evidence of research conducted to support my teams' decisions.
Charles Kirkland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To validate vendor claims
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
  • To see what other users think of the product I am currently using
I looked at what problems other people had. What shortfalls did the software have? I know that once we could see the holes I could ask those questions and get real answers. But you don't know what you don't know. By using TrustRadius it was a fast way to see the things the vendors don't want to talk about. Or where they might come up short. I could see what the pros and cons are before I went back to the client. By saving my client time they get even more value from me.
Anilkumar Patel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
Since I was looking to hear what current users were saying, I liked the features on TrustRadius because I was in a better situation to sort reviews by date. That enabled me to consume real insights from current users. Again, before making any determination TrustRadius allowed me to check and compare scores of the two web builders that I was researching about.
February 01, 2019

A Review on Reviews

Addison Ruble | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
Being able to see how much research each tool had so I knew what kind of sample size I was working from with regards to the validity of reviews was very reassuring. Specifically, the pros and cons provided from individual user reviews were the most helpful features of the site from my experience. They enlightened me to the capabilities and limitations of products that aren't usually mentioned by the product parent companies.
January 29, 2019

Value added reviews

Lashawn Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To find evidence to support my recommendation to colleagues or my client
  • To see what other users think of the product I am currently using
I had some knowledge of what software would accomplish the functions I was looking to update and using that knowledge I did a general search. Additionally, I reviewed profiles for similar products/software.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
I liked the star rating (it was easy for me to determine which companies I wanted to click), and I clicked on on companies with high ratings. I didn't need to waste my time on ones with 2 stars for instance. I also read through the first 4-ish reviews to see what people were saying. I loved the pros and cons section. I don't think there was a 'comparison' tool, that might have been nice, but I was at least able to look at a few companies in less than 15 minutes and compare them in my mind.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
  • To see what other users think of the product I am currently using
What I use the most is the software comparison between products with the same capabilities. It works as a sort of benchmark which helps me to make a preliminary selection, prioritize the products according to criteria evaluation and move forward in order to deeply understand the ones I understand are the best performers within the scope I'm looking for.
Allan Yogasingam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To see what other users think of the product I am currently using
It was nice to see a comprehensive breakdown of the products available in the field as well as reviews associated with them. Having the ability to see at a feature-level what each vendor provided was valuable to us in giving us the ability to evaluate each vendor against our respective needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
For me, the search and filtering options were very helpful at showing me appropriate software products. Also the ability to easily compare platforms between each other based on their features and prices.
Jackie Bassett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To validate vendor claims
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
  • To see what other users think of the product I am currently using
So I went to TrustRadius, as I always do, and got very lucky when I found a listing for another product, Videxio. What differentiates TrustRadius from all other such sites is they have a highly disciplined process of researching every technology thoroughly before that tech is included in their portfolio of reviewed software.

That layer of expert research is so important to those of us who depend on what we read from other users. It's where the TRUST comes from. Videxio was listed, but it had only recently been approved for that. That meant a great deal to me. TrustRadius had already ensured that Videxio was worth a look. And Videxio was exactly what I and my CCO switched to, after a live trial and outstanding support from Athina at Videxio! I no longer had any fear that our choice would fail, when in live production. From now on, TrustRadius is my #1 go-to for any and all business challenges where I need to select the best software for our needs!


Michael Klumpp | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To validate vendor claims
  • To confirm my decision
In the specific area of project management resources and options it was the depth of information categorized as a complete cross section of the products [that was most helpful to me].
October 24, 2018

Reviewing Reviews

Lauren Nowak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To confirm my decision
The reviews were great. I loved seeing the quantity and star rating. I also really appreciated the initial blurbs about each company. I can narrow down my search based on the first quick section of each company. It was also helpful to see them compared to each other in a streamlined page.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
I wanted to understand what my options were, as it can take a long time to find all the email marketing and automation companies through an online search. TrustRadius made that aspect of my search easy by compiling the list all in one place. The additional information provided: a brief summary of the service, sometimes a listing of features (that was very useful!), and occasionally pricing information. With all that information, and the feedback from reviewers, it made comparing the options much easier. I was able to create a short list to look into further, and ultimately make a final decision.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
  • To see what other users think of the product I am currently using
The TrustRadius comparison page is really helpful in achieving my objectives. The simple layout presents an easy-to-understand comparison between two products (Chartbeat vs Google Analytics), including each tool's weakness and strength and users' reviews and experiences. What seals the deal for me is reading the recommendation from previous users, arguing which is more suitable for whom. These user reviews are more candid and hence useful than the ones available on the product's official website.
Luis Ricardo Almanza Herazo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To validate vendor claims
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
  • To see what other users think of the product I am currently using
Others' opinions and experiences helped me to improve my understanding of BI tools available, allowing me to narrow my search.
Jane Kabochi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To find evidence to support my recommendation to colleagues or my client
I accomplished my goal after using TrustRadius and reading through the reviews written on the various HR softwares available in the market. The features and data that I found helpful mostly included pros and cons and recommendations to other prospective users, as those questions highlighted the bad and the good of the software and also required the user reviewing the product to be bold enough to state whether he/she can recommend the software to another. This part helped gauge the suitability of each software to our cause.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To validate vendor claims
One of the key areas where TrustRadius was really helpful for us is to validate vendor claims and also find similar scenarios or use cases. We did our research and we have contacted the reviewers directly through their LinkedIn profiles to get a deeper understanding of the use cases of certain products.
September 17, 2018

I believe in TrustRadius

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
The product ratings and reviews were a huge help. It helped us understand what people thought about the products we were looking into and how they had performed for our peers in similar or different industries. Looking into how user- and developer-friendly the tools were helped us come up with our shortlist of top choices.
September 17, 2018

TrustRadius = Trust!

Sundeep Gopal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To validate vendor claims
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
  • To see what other users think of the product I am currently using
Many review websites have only limited sections which only cover limited features of a platform. Though every review platform has a rating, with just a rating we would not have a proper understanding of how the tool we chose would work for us. In those special cases, TrustRadius really helps us with their exhaustive reviews.
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