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TrustRadius
TrustRadius for Buyers

TrustRadius for Buyers

Overview

What is TrustRadius for Buyers?

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

11 videos

TrustRadius For Buyers Review: Allows Professionals To Assess Prospective Software In New Light
03:06
rustRadius For Buyers Review: TAllows Professionals To Interpret Use Of Product Before Purchase
03:14
TrustRadius Buyer Review: Andrii Lokshyn's Journey to Trustworthy Software Purchases
11:54
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Pricing

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Free

$0

Cloud

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is TrustRadius for Buyers?

With more than 500,000 reviews and ratings provided by 100% verified users, TrustRadius is the trusted source for business technology buyers looking for product information and feedback from other professionals like them. You can find not only user feedback, but also transparent pricing, interactive demos, and preliminary access to security documentation as well as streamline decision making across the buying committee with research boards.


TrustRadius for Buyers Features

  • Supported: Read and watch reviews to get user perspectives on how products perform for different use cases.
  • Supported: Find and evaluate products that best fit buyers’ needs through research boards. Buyers can gather and evaluate all of their research, collaborate with their team, and combine the collective wisdom of TrustRadius' community with their specific needs to arrive at the perfect software for their organization.
  • Supported: Use our search and advanced filters to find reviews from people like you, on the topics you care most about.
  • Supported: Compare products head-to-head based on key features and attributes.
  • Supported: Explore TrustMaps - 2x2 charts that plot products by user satisfaction and the frequency with which they are researched on TrustRadius.com.
  • Supported: Discover new products, learn about different technology categories, and see who's captured Top Rated and other awards in their respective industries.
  • Supported: Share your own feedback on the products you use at work.

TrustRadius for Buyers Competitors

TrustRadius for Buyers Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
Security

Frequently Asked Questions

TrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

TrustRadius for Buyers starts at $0.

Gartner Peer Insights, G2 for Buyers, and Peerspot are common alternatives for TrustRadius for Buyers.

Reviewers rate Usability highest, with a score of 8.2.

The most common users of TrustRadius for Buyers are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(407)

Attribute Ratings

Reviews

(1-25 of 92)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We did research based on vendor literature and contacts with users in other companies that we had connections to. Our technical team was responsible for looking into the features available and then recommending what they felt most met the needs.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used a couple of things which were free downloadables to evaluate a list of products. One from Gartner and another one from an unfamiliar web portal, both having the details of technical specifications, market-leading statistics, and list of features, but I hope TrustRadus has shown some great and neutral reviews on all the products of iPaaS.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my research I used the following resources / sites: Gartner, SoftwareAdvice, G2, Capterra and general reviews of vendor websites/discussions with vendors. [I also used] Additional insights from the HR director and other companies where I have contacts. The reviews in the TrustRadius buyer's guide were 1st rate and provided food for thought on areas not previously captured in the above.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I also used G2 Crowd, which had more reviews for some of the platforms we looked at. I didn't read all the reviews but the average rating from G2Crowd was more important to me because of that. TrustRadius had better overall materials for comparing platforms and sharing within my company, beyond just the user reviews.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I also went on the vendors' sites, dug through PDFs and RFPs. It would be great to have reports or a repository that linked to each vendors' page, like a wikipedia for vendors. I am a fan of TrustRadius because I want lots of information fast and efficiently. TrustRadius's reviews come from the core users themselves. The reviews are sometimes brief and not helpful, but for the ones that you do find, they are plentiful. I wish TrustRadius came out with more reports. I use Gartner and am a fan of their "Magic Quadrants." Also I use Nucleus Research; they provide an honest pros and cons summary for each vendor which I wish TrustRadius also did.
Charles Kirkland | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Youtube. Ask friends. Facebook groups. Nothing beats real people sharing what works and what doesn't. Skip the hype. It makes finding out what's real and what's just sales page copy easier. I can use the reviews to back up things that might not be a strong point in the sales process. On the other hand I can find things that might not be huge to other people but are massive to me.
Anilkumar Patel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I only used fitsmallbusiness. I liked TrustRadius since it had lots of current insights compared with fitsmallbusiness. Also, fitsmallbusiness didn't have a filter feature and that limited my ability to check reviews by industry.
February 01, 2019

A Review on Reviews

Addison Ruble | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Tech review blogs were my main source of research and comparison. That source does (usually) provide more of a user story, but the information contained in TrustRadius reviews was much more compelling and helpful.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I haven't used other sources yet, except for a quick google search. That gave me a kind of list of competitors, but the only one I really clicked on was Trust Radius. I spent about 15 minutes here, then checked out some info on a vendor site (I had heard of them before, but they seemed to have an 'enterprise' offering, which I heard about from a review on here) but it ended up not being what we needed. Then, I got back to another task. I didn't check any other review sites, so not sure how they could compare. I could check G2 Crowd because I know they offer something similar, but I haven't yet.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use also reports from firms, they complement each other since these reports just provide the high level, and TrustRadius provides further details from real people who had good and bad experiences with several different solutions. That´s why I use both to build the structure of understanding in order to move forward.
Allan Yogasingam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mainly talking to other colleagues in the web-design space to see who they recommend. Other than that, we are reliant on the internet to give us the information that we need. Search engines such as Google, Bing, etc.
Jackie Bassett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I used technology peers, traditional sources such as Forrester/Gartner. I Googled "easy to use videoconf tools."
Ironically, the tech we chose that failed in the field, was given great ratings on other sites.

I'd been using TrustRadius long enough to quickly see that if Videxio was on their "available to review" list, it had passed a very high bar! From there, my own demo/trial simply re-confirmed that it was a great choice.
October 24, 2018

Reviewing Reviews

Lauren Nowak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I planned to call the companies, collaborated with my colleagues, and visited each website. We will start trial periods for each. We will also do a cost-analysis. Reviews will work in tandem with these resources. They will aid, but will not make the ultimate decision for our non-profit company for donor management software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For the companies that I short listed, I did a Google search on each. I checked out their websites, which was sometimes enough to knock them off the list (because the pricing wasn't within our budget, or because they were tailored to enterprise level clients, which Abrazo and Coze is not). Then I checked reviews online, which matched reasonably well with those provided on TrustRadius (but not nearly structured as well).
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[I also used] The product's official website, which does not really help since the description is rather opaque and the seller recommends us to contact them directly for more questions. I've tried googling for reviews or articles from news websites but sadly this did not yield significant results. The reviews on TrustRadius flesh out the product in much more detail.
Jane Kabochi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mostly the other source of information that I used is each vendor website concerning their product, especially the overview and the release notes that are given by every vendor. However, these websites only had the positive information about their product and did not give the cons. That is where I turned to TrustRadius, in order to get the story from both sides - the positive and negative.
September 17, 2018

I believe in TrustRadius

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used the actual websites of the products that we were researching to evaluate the product. We also used other resources such as Getapp.com, the tool's Twitter page and LinkedIn to review the stability of the company and keep an eye out for complaints from current users. Viewing customer tweets and posts about the product definitely helps us gain a better picture of how good the tool really is.
September 17, 2018

TrustRadius = Trust!

Sundeep Gopal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We usually start off the evaluation with a simple search of relevant tools on Google and then refine the tools using a variety of review websites like TrustRadius, G2 Crowd etc. We take all these inputs and make an aggregated score to finalize the product selection.
Hirany Capi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The other source I used to evaluate software products is the Internet. This is going to be my first option (but is also a contradiction because TrustRadius is also online). When I talk about the Internet, I really mean starting from the search box. The reviews found on TrustRadius complement the information from other web pages, specialized magazines, and software web pages - those reviews are written for specialized people that know how to solve any trouble they find out during a trial of the software they're working with. But I'm looking for reviews from other users that are more like me and have the same kind of trouble as me, and how they manage this situation.
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